Florida average 4.3
Last Health inspection on Apr 2025

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A charming community providing independent living, assisted living, and memory care homes in The Pointe at West Palm prides itself on being among the few warm and welcoming communities in the city; its residents feel comfortable in a home that naturally encourages them to make new relationships. Management boasts an innovative and person-centered approach with a mission to modernize senior living by focusing on the convenience and comfort of senior wellness. The luxurious retirement home ensures that quality caregiving is the top priority on their list, enabling a level of trust that many families have praised over the years.
As a Sinceri Senior Living community, the senior lifestyle is centered on a continuum of care and a team of friendly staff– offering senior care service like no other. Their well-thought-of amenities include walk-in closets, an elegant dining room, common areas, walking paths, and kitchens; services include rehabilitation, meals, activities, cultural events, and scheduled transportation.
Occupancy lower than 85% suggests more openings may be available.
The Pointe at West Palm is legally operated by Snh Fla Tenant Llc, and administrated by Rosairline St. Victor.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 40 | 33 | This facility has 21% more total citations than a typical Florida assisted living residence (40 vs. FL avg 33).↑ 21% worse |
|
Citations per year
| 6.7 | 5.5 | This facility has 22% more citations per year than a typical Florida assisted living residence (6.7 vs. FL avg 5.5).↑ 22% worse |
|
Citations per inspection
| 1.2 | 1.3 | This facility has 8% fewer citations per inspection than a typical Florida assisted living residence (1.2 vs. FL avg 1.3).↓ 8% better |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 33 | 26 | This facility has 27% more total inspections than a typical Florida assisted living residence (33 vs. FL avg 26).↑ 27% worse |
|
Inspections with citations
| 23 | 16 | This facility has 44% more inspections with citations than a typical Florida assisted living residence (23 vs. FL avg 16).↑ 44% worse |
|
Inspection citation rate
| 70% | 62% | This facility has 8 percentage points higher inspection citation rate than a typical Florida assisted living residence (70% vs. FL avg 62%).↑ 8% worse |
The Pointe at West Palm's latest inspection, conducted on August 25, 2025, reported deficiencies. Over a period spanning from July 25, 2012 to August 25, 2025, the facility underwent 31 inspections, with all of them resulting in cited deficiencies. A total of 39 line item deficiencies were identified across these inspections. Common themes emerged in areas such as records and documentation, as well as resident care and rights. While no information is available on the status of corrections, it's worth noting that the facility has been subject to various types of inspections, including standard, monitor, complaint, unknown, and expansion reviews.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsFlorida average 4.3
Last Health inspection on Apr 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 19 citations resulted from standard inspections; and 1 of 19 resulted from complaint investigations.
Florida average: 0.8
Florida average: 0.4
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
2,633 contractor hours this quarter
| Certified Nursing Assistant | 70 | 0 | 70 | 29,130 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 34 | 0 | 34 | 11,110 | 92 | 100% | 8 |
| Registered Nurse | 18 | 0 | 18 | 5,184 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,936 | 67 | 73% | 8 |
| Dietitian | 4 | 2 | 6 | 1,413 | 87 | 95% | 8.6 |
| Respiratory Therapy Technician | 5 | 5 | 10 | 1,376 | 71 | 77% | 7 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,354 | 68 | 74% | 7.5 |
| Speech Language Pathologist | 4 | 5 | 9 | 901 | 78 | 85% | 6.9 |
| Qualified Social Worker | 3 | 4 | 7 | 665 | 62 | 67% | 6.5 |
| Physical Therapy Aide | 1 | 7 | 8 | 638 | 49 | 53% | 6.6 |
| RN Director of Nursing | 1 | 0 | 1 | 563 | 66 | 72% | 8.5 |
| Qualified Activities Professional | 1 | 0 | 1 | 493 | 62 | 67% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 488 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 320 | 40 | 43% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 295 | 22 | 24% | 7.6 |
| Occupational Therapy Assistant | 0 | 5 | 5 | 82 | 48 | 52% | 1.4 |
| Medical Director | 0 | 1 | 1 | 78 | 35 | 38% | 2.2 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 24, 2025 · $16K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
28% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
16% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for The Pointe at West Palm based on CMS SNF Cost Reports.
Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
4.0 miles from city center
Estimated distance in miles from West Palm Beach's city center to The Pointe at West Palm's address, calculated via Google Maps.
— 2.01 miles to nearest hospital (Good Samaritan Medical Center)
Add your location
The Pointe at West Palm is located in West Palm Beach, Florida.
Here are the financial assistance programs available to residents in Florida.
The team at The Pointe at West Palm speaks Creole, English, Portuguese, and Spanish.
The legal owner and operator of The Pointe at West Palm is Snh Fla Tenant Llc.
The Pointe at West Palm has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to FL state health department records, The Pointe at West Palm's license number is 7827.
According to FL state health department records, The Pointe at West Palm's license expires on March 31, 2026.
The Pointe at West Palm accepts Other.
The Pointe at West Palm is registered as a for-profit in FL.
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