Four Seasons Retirement Center

Nursing Home, Assisted Living, Independent Living & Memory Care · Columbus, IN

CMS overall rating

Four Seasons Retirement Center

Nursing Home, Assisted Living, Independent Living & Memory Care · Columbus, IN

CMS overall rating

1901 Taylor Rd, Columbus, IN 47203 View map

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Four Seasons Retirement Center accepts Medicare and private pay.

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Four Seasons Retirement Center accepts Medicare and private pay.

Overview of Four Seasons Retirement Center

Located at 1901 Taylor Rd in Columbus, Indiana, Four Seasons Retirement Center is a newer community operated by Bhi Senior Living, Inc. and administered by Rebecca Stenner. The facility accepts Medicare and private pay. The surrounding area is car-dependent, but transportation services are available if residents need to attend appointments or participate in outings.

The 239-bed community has an occupancy rate of 50%, and residents stay an average of 26 days. This shorter average stay is because of the mix of residents using the facility for transitional care and other short-term needs. Daily nurse staffing averages 4 hours and 49 minutes per resident. Registered nurses, licensed practical nurses, and nursing aides work together to provide hands-on care and nursing support throughout the community.

Daily life revolves around chef-prepared meals served in a restaurant-style dining room with a rotating selection of daily specials. The community is pet-friendly, so residents are allowed to keep their companions nearby. Residents also have access to a fitness center with exercise classes, walking trails throughout the grounds, a clubhouse with social areas and game rooms, a library, and an on-site salon and barbershop. Additional programs focus on culinary interests, spiritual life, and financial planning. A moving guide helps new residents settle into the community.

State inspections have confirmed compliance with complaint requirements. Earlier reviews identified concerns involving fire safety equipment maintenance and documentation practices. Those matters have since been addressed, as the facility has consistently worked to respond to inspection findings and maintain compliance.

Facility Direct Line (812) 372-8481

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 49m per day

vs avg

1 of 6 metrics below state avg

Standout metric Physical Therapist is +404% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 53m per day	▲ 183% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	52m per day	▲ 13% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 2m per day	▼ 11% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 52m per day	▲ 19% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	20m per day	▲ 404% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	1h 6m per day	▲ 144% State avg: 27m per day · National avg: 28m per day

Capacity and availability

26 days

239-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 0 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

50%

Lower than the Indiana average: 68.1%

Occupied beds

120 / 239

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility

StatusActive

IssuanceMay 1, 2025

ExpirationApril 30, 2027

License Number25-000543-1

CMS Certification Number155471

Four Seasons Retirement Center is legally operated by Bhi Senior Living, Inc, and administered by Rebecca Stenner.

Profit StatusGovernment

Medicare (SNF)

30 units

Non-Certified Comprehensive Care

58 units

Residential

151 units

Total beds

239 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingSherri Hash

Memory Care Support

Health & Rehabilitation

Fax(812) 378-6184

Minimum Age55

On-Site Salon And Barbershop Services

Clubhouse With Social Spaces And Game Rooms

Beautiful Walking Trails And Pet Friendly Green Spaces

Fully Equipped Fitness Center With Exercise Classes

Library And Reading Areas For Quiet Relaxation

Restaurant-Style Dining With Diverse Daily Menus

Convenient Transportation Services For Outings And Appointments

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2022 · 4 years of data 28 deficiencies 1 complaint 12 inspections

Inspection Score

6 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection June 23, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	28	36	This facility has 22% fewer total deficiencies than a typical Indiana assisted living residence (28 vs. IN avg 36).↓ 22% better Rank #163 / 386 Total deficiencies — State benchmarked This home is ranked 163rd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	7	9	This facility has 22% fewer deficiencies per year than a typical Indiana assisted living residence (7 vs. IN avg 9).↓ 22% better
Deficiencies per inspection Average deficiencies per inspection.	2.3	1.9	This facility has 21% more deficiencies per inspection than a typical Indiana assisted living residence (2.3 vs. IN avg 1.9).↑ 21% worse Rank #344 / 386 Deficiencies per inspection — State benchmarked This home is ranked 344th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	12	19	This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	5	7	This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	42%	37%	This facility has 5 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (42% vs. IN avg 37%).↑ 5% worse
Inspections Routine, scheduled inspections conducted by state regulators.	4	13	This facility has 69% fewer inspections than a typical Indiana assisted living residence (4 vs. IN avg 13).↓ 69% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	5	This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	0.3	1.3	This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 22, 2024, found the facility in compliance with all reviewed residential complaint requirements.
The October 7, 2024 complaint investigation cited one deficiency for administering the wrong medication, causing an emergency room visit for a resident.
The April 23, 2024 Life Safety Code survey noted eight deficiencies involving fire safety equipment maintenance, sprinkler corrosion, and incomplete fire drill documentation.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

2.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

7 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 3 years)

Pharmacy moderate citation Jun 23, 2025

Corrected

Quality of Care moderate citation Jun 23, 2025

Corrected

Administration moderate citation Apr 05, 2024

Corrected

Nursing Services minor citation Apr 05, 2024

Corrected

Top deficiency categories

Administration 3 deficiencies (38%)

Quality of Life & Care 2 deficiencies (25%)

Pharmacy Services 2 deficiencies (25%)

Total staff 64

Employees 43

Contractors 21

Staff to resident ratio 0 : 0

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 16

Average shift 6 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 8,855

Nursing staff breakdown

8.7 hours

9.7 hours

7.3 hours

Contractor staffing

2,479 contractor hours this quarter

Physical Therapy Assistant: 5 Speech Language Pathologist: 5 Respiratory Therapy Technician: 4 Qualified Social Worker: 2 Physical Therapy Aide: 2 Occupational Therapy Aide: 1 Feeding Assistant: 1 Medical Director: 1

Staff by category


Registered Nurse	5	0	5	1,475	92	100%	8.7
Medication Aide/Technician	8	0	8	1,394	89	97%	8.6
Certified Nursing Assistant	13	0	13	1,216	89	97%	7.3
Physical Therapy Assistant	0	5	5	806	65	71%	6.5
Clinical Nurse Specialist	3	0	3	789	69	75%	6
Speech Language Pathologist	0	5	5	666	66	72%	5.7
Licensed Practical Nurse	7	0	7	652	59	64%	9.7
RN Director of Nursing	2	0	2	474	64	70%	4
Respiratory Therapy Technician	0	4	4	436	78	85%	4.7
Qualified Social Worker	0	2	2	412	85	92%	4.7
Nurse Practitioner	1	0	1	183	61	66%	3
Mental Health Service Worker	1	0	1	119	57	62%	2.1
Occupational Therapy Aide	0	1	1	74	21	23%	3.5
Administrator	1	0	1	52	65	71%	0.8
Medical Director	0	1	1	45	12	13%	3.8
Physical Therapy Aide	0	2	2	25	6	7%	3.6
Nurse Aide in Training	1	0	1	16	2	2%	8.2
Feeding Assistant	0	1	1	16	26	28%	0.6
Other Dietary Services Staff	1	0	1	5	29	32%	0.2

5 Registered Nurse

% of Days 100%

8 Medication Aide/Technician

% of Days 97%

13 Certified Nursing Assistant

% of Days 97%

5 Physical Therapy Assistant

% of Days 71%

3 Clinical Nurse Specialist

% of Days 75%

5 Speech Language Pathologist

% of Days 72%

7 Licensed Practical Nurse

% of Days 64%

2 RN Director of Nursing

% of Days 70%

4 Respiratory Therapy Technician

% of Days 85%

2 Qualified Social Worker

% of Days 92%

1 Nurse Practitioner

% of Days 66%

1 Mental Health Service Worker

% of Days 62%

1 Occupational Therapy Aide

% of Days 23%

1 Administrator

% of Days 71%

1 Medical Director

% of Days 13%

2 Physical Therapy Aide

% of Days 7%

1 Nurse Aide in Training

% of Days 2%

1 Feeding Assistant

% of Days 28%

1 Other Dietary Services Staff

% of Days 32%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Short-stay resident measures

Significantly above average State avg: 2.9

Pneumococcal Vaccine 100.0%

22% better than State average

State average: 81.7%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.4%

Influenza Vaccine 81.5%

In line with State average

State average: 79.0%

Re-hospitalized after SNF stay 18.5%

17% better than State average

State average: 22.4%

Emergency department visits 15.3%

46% worse than State average

State average: 10.5%

Falls with major injury 2.6%

232% worse than State average

State average: 0.8%

Ability to care for self at discharge 48.9%

9% worse than State average

State average: 53.7%

Successful return to home or community 67.5%

34% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

8% of new residents, usually for short-term rehab.

Typical stay 1 - 2 years

Private pay

92% of new residents, often for short stays.

Typical stay 4 - 5 months

Financial Trends

Historical financial and operational data for Four Seasons Retirement Center from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 19.6% ↓ 33.8pp vs 2022

Net Patient Income $262.6K ↓ ~$145.3K vs 2022

Payroll Costs $3.8M ↑ ~$334.3K vs 2022

Operating Margin 3.3% ↓ 1.9pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	70.6%	67.8%	67.4%	72.3%	71.4%	68.5%	65.7%	69.5%	67.8%	52.0%	52.0%	53.4%	19.6%
Beds	88	88	88	88	88	88	88	88	88	88	88	88	239
Net Income	$632,005	$182,243	$533,128	$887,291	$1,038,757	$892,797	$931,843	$1,433,323	$1,099,946	-$614,814	$118,262	$439,536	$301,680
Gross Revenue	$6,920,525	$7,349,361	$7,532,936	$8,270,097	$8,443,009	$8,466,018	$8,468,824	$9,237,065	$9,115,999	$6,619,891	$7,303,659	$8,138,932	$8,470,446
Operating Expenses	$5,810,053	$6,144,552	$6,188,370	$6,731,935	$6,841,279	$6,991,252	$6,867,377	$7,251,725	$7,554,857	$7,315,068	$7,116,819	$7,434,834	$7,748,753
Net Patient Income	$534,903	$90,047	$441,838	$795,752	$961,218	$816,424	$861,085	$1,364,161	$1,028,238	-$636,122	$52,221	$407,931	$262,625
Net Patient Revenue	$6,344,956	$6,234,599	$6,630,208	$7,527,687	$7,802,497	$7,807,676	$7,728,462	$8,615,886	$8,583,095	$6,678,946	$7,169,040	$7,842,765	$8,011,378
Payroll Costs	$2,843,668	$2,888,933	$2,997,986	$3,237,390	$3,261,816	$3,293,781	$3,223,175	$3,461,208	$3,649,409	$3,606,433	$3,532,873	$3,495,375	$3,829,693
Operating Margin %	8.4%	1.4%	6.7%	10.6%	12.3%	10.5%	11.1%	15.8%	12.0%	-9.5%	0.7%	5.2%	3.3%
Medicare %	20.2%	22.5%	23.0%	22.6%	22.3%	25.5%	25.3%	26.8%	24.6%	23.8%	26.8%	26.2%	27.2%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	79.8%	77.5%	77.0%	77.4%	77.7%	74.5%	74.7%	73.2%	75.4%	76.2%	73.2%	73.8%	72.8%
Net Patient Revenue/Day	$280	$286	$307	$324	$340	$354	$366	$386	$394	$399	$429	$457	$468
Cost/Day	$256	$282	$286	$290	$299	$317	$325	$325	$347	$437	$426	$434	$453
Avg Length of Stay	27.2 days	23.1 days	24.3 days	28.4 days	25.8 days	26.6 days	35.7 days	40.3 days	32.2 days	34.4 days	31.4 days	26.4 days	25.8 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$8.0M

Net patient income

$262.6K

Government Operated by a subsidized facility district.

Net patient revenue

$8.0M

Net patient income

$262.6K

Other income

$39.1K

Payroll costs

$3.8M 47.8% of net patient revenue

Other operating costs

$3.9M

Total costs

$7.7M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (92% of admissions), and a typical private pay stay runs around 4 - 5 months.

Coverage residents most often arrive under.

Medicare 8%

Private pay 92%

Coverage residents most often leave under.

Medicare 45%

Private pay 55%

7.3 miles from city center Estimated distance in miles from Columbus's city center to Four Seasons Retirement Center's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Four Seasons Retirement Center	NH AL IL MC	Columbus	-	239	-	0	-
Westminster Village Terre Haute	NH AL IL RC	Terre Haute	-	133	A+	21	1 Bed / 2 Bed
Copper Trace Family-first Senior Living	NH AL MC	Westfield	-	223	-	4	1 Bed / 2 Bed
Christian Care Retirement Community	NH AL IL MC	Bluffton (Toll Gate Heights)	-	145	-	4	1 Bed / 2 Bed / 3 Bed
Majestic Care of Carmel Assisted Living	NH AL IL	Carmel	-	299	A+	60	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the Director of Nursing at Four Seasons Retirement Center?

Sherri Hash is the Director of Nursing at Four Seasons Retirement Center.

Who is the owner of Four Seasons Retirement Center?

Four Seasons Retirement Center is legally operated by Bhi Senior Living, Inc, and administered by Rebecca Stenner.

What is the license number of Four Seasons Retirement Center?

According to IN state health department records, Four Seasons Retirement Center's license number is 25-000543-1.

When does Four Seasons Retirement Center's license expire?

According to IN state health department records, Four Seasons Retirement Center's license expires on April 30, 2027.

What is the occupancy rate at Four Seasons Retirement Center?

Four Seasons Retirement Center's occupancy is 50%.

Is Four Seasons Retirement Center a government-operated facility?

Four Seasons Retirement Center is a government-operated nursing facility in IN.

Who is the administrator of Four Seasons Retirement Center?

Rebecca Stenner is the administrator of Four Seasons Retirement Center.

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Four Seasons Retirement Center

Overview of Four Seasons Retirement Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Four Seasons Retirement Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

5 Registered Nurse

8 Medication Aide/Technician

13 Certified Nursing Assistant

5 Physical Therapy Assistant

3 Clinical Nurse Specialist

5 Speech Language Pathologist

7 Licensed Practical Nurse

2 RN Director of Nursing

4 Respiratory Therapy Technician

2 Qualified Social Worker

1 Nurse Practitioner

1 Mental Health Service Worker

1 Occupational Therapy Aide

1 Administrator

1 Medical Director

2 Physical Therapy Aide

1 Nurse Aide in Training

1 Feeding Assistant

1 Other Dietary Services Staff

Penalties and fines

Quality of care over time

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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