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Francis House
Nursing Home & Hospice Care · South Milwaukee, WI
Exterior view of a charming assisted living facility Residents and staff smiling together on a couch

Francis House

Nursing Home & Hospice Care · South Milwaukee, WI
3601 S Chicago Avenue, South Milwaukee, WI 53172 View map Calculator: See prices in your area
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Overview of Francis House

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Owned by Michael Gulock, Francis House is a nursing home on South Chicago Avenue in South Milwaukee, Wisconsin. The 64-bed facility has been operating for seven years. Medicare, Medicaid, and private pay are accepted, giving families flexibility when arranging coverage for both short-term and longer-term stays. The facility’s occupancy rate is 72%. Most stay an average of 87 days, which are residents with a range of care needs.

The facility provides hospice care and nursing home services. Residents have access to nursing support throughout the day. Registered nurses provide about 35 minutes of care per resident daily. Nurse aides contribute roughly 2 hours and 4 minutes each day, while LPN and LVN staff provide additional support. Total nurse staffing averages 3 hours and 3 minutes per resident each day.

Its location in the neighborhood has a Walk Score of 82, so it’s in a very walkable part of South Milwaukee. Visiting family members can reach many nearby services while walking. Daily errands and local amenities are generally easy to access from the facility.

State inspections have focused on environmental standards, emergency preparedness procedures, medication management practices, and resident grievance processes. Families evaluating the facility should ask how these areas are managed during a tour. The facility’s “Becoming a Resident” program helps new residents adjust to life at Francis House and become part of the community.

Facility Direct Line (414) 570-6208
Facility Direct Line (414) 570-6208
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Bed community size
64-bed community Rank #171 / 495Bed count — State benchmarkedThis home is ranked 171st out of 495 homes in Wisconsin for Bed Count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
7 years in operation Rank #179 / 338Years in operation — State benchmarkedThis home is ranked 179th out of 338 homes in Wisconsin for Years In Operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 82 / 100 Rank #44 / 580Walk Score — State benchmarkedThis home is ranked 44th out of 580 homes in Wisconsin for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
72%
Rank #246 / 407Occupancy rate — State benchmarkedThis home is ranked 246th out of 407 homes in Wisconsin for Occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the Wisconsin average: 70%
Occupied beds
46 / 64
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceAugust 1, 2018
CountyMilwaukee
CMS Certification Number525526

Ownership & Operating Entity

Francis House is legally operated by Chi Living Communities.

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsBecoming a Resident

Contact Francis House

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 21 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 2 Worse Metrics worse than Wisconsin average:
• Total deficiencies (75% above)
• Deficiencies per year (75% above) 0 Better No metrics in this bucket.
Latest Inspection September 19, 2025 Enforcement

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2112 This facility has 75% more total deficiencies than a typical Wisconsin assisted living residence (21 vs. WI avg 12).↑ 75% worse
Deficiencies per year Info Average deficiencies per year since 2023. 74 This facility has 75% more deficiencies per year than a typical Wisconsin assisted living residence (7 vs. WI avg 4).↑ 75% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 19, 2025 inspection cited two deficiencies including environmental cleanliness and failure to conduct required emergency evacuation drills, resulting in a $500 forfeiture and orders to comply.
  • Repeated deficiencies since April 2023 include unsafe, unclean environment, missing evacuation drills, unsecured medications, and failure to post grievance procedures, with multiple substantiated complaints and forfeitures totaling $3,300.
  • Three complaint investigations in September 2025 were unsubstantiated, and the facility corrected some deficiencies on follow-up visits, but recurring issues remain unresolved.
Show Inspection Reports

Places of interest near Francis House

Address 0.0 miles from city center Info Estimated distance in miles from South Milwaukee's city center to Francis House's address, calculated via Google Maps.

Calculate Travel Distance to Francis House

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Frequently Asked Questions about Francis House

Who is the owner of Francis House?

Francis House is legally operated by Chi Living Communities.

Is Francis House in a walkable area?

Francis House has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Francis House?

Francis House's occupancy is 72%.

Are pets allowed at Francis House?

No, Francis House has a no-pet policy.

Who is the administrator of Francis House?

Chi Living Communities is the administrator of Francis House.

How many beds does Francis House have?

Francis House has 64 beds.

Are there photos of Francis House?

Yes — there are 2 photos of Francis House in the photo gallery on this page.

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