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Senior Living in Chandler

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Friendship Village Tempe

Senior Living in Chandler

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Friendship Village Tempe

2645 E Southern Ave, Tempe, AZ 85282 View map
Overview of Friendship Village Tempe

Ideally situated near Banner Desert Medical Center in Tempe, AZ, Friendship Village Tempe is an outstanding community that offers independent living. Residents find the accommodation that best matches their preferences with specially designed and cozy one- to- three-bedroom floor plans to ensure their comfort and safety. The community also provides an exclusive Assistance-in-Living (A.I.L.) to aid residents in times of emergency.

With plenty of recreational sites and convenient local amenities nearby, residents will not feel lonely and make new friends. Residents also have plenty of dining options with a variety of delightful restaurants nearby. The community is ideal for those seeking independence in their golden years, especially with its dedicated services and state-of-the-art amenities.

(480) 831-5000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Arizona average: 3.5/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Arizona average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Arizona average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arizona average: 4.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 22m per day

This home provides 28% more nursing time per resident than the Arizona average.

Arizona average: 4h 11m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Arizona average
Occupancy rate 93.9%
Residents per day (avg) 60
Occupancy rate
93.9%
Residents per day (avg)
60

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

31% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit community
Home revenue
$75.5M
Surplus of revenue
$6.0M
Voluntary non-profit community
Home revenue
$75,504,840.00
Surplus of revenue
$6,045,486.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$24.3M
32.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$45.2M
Total costs $69.5M
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
94%
In line with Arizona average
Occupied beds
120 / 128
Average residents 84 per day

License Details

Facility TypeNursing Care Institution
StatusActive
IssuanceJanuary 1, 1999
ExpirationJanuary 31, 2026

Additional Licensing Details

License NumberNCI-2646
CMS Certification Number35074
QualificationHealth Care
AwardsHighest Performing Senior Living Community by U.S. News & World Report for Staff & Management

Ownership & Operating Entity

Friendship Village Tempe is legally operated by Friendship Village Of Tempe, and administrated by Jadyne Schmidt.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Darrell Jensen, Executive Director

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

5 amenities
Fitness Center
Dining Options
Outdoor Spaces
Pet-Friendly Environment
Various Activities And Events
ActivitiesVarious activities and events scheduled regularly.
Specific ProgramsIndependent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Events, Classes, Dining

Pricing & Financial Information

Dining & Nutrition

Food DescriptionDining options available with a focus on quality and variety.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: 3-story

Types of Care at Friendship Village Tempe

Independent Living Assisted Living Memory Care
Contact Friendship Village Tempe

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

12 visits/inspections

10 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

10 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date June 6, 2025
Complaint
Results No deficiencies

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

Inspection Report Summary for Friendship Village Tempe

The most recent inspection on June 6, 2025, was a complaint investigation that found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to abuse reporting, policies and procedures, and medical record maintenance, with some citations involving resident dignity, medication management, and facility maintenance. Complaint investigations frequently cited issues with abuse documentation and policy compliance, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. Most complaint investigations prior to June 2025 were unsubstantiated, with no deficiencies cited. The inspection history suggests some improvement over time, with the latest investigations showing no cited deficiencies after a period of multiple citations.

Health Inspection History

Inspections
Total health inspections 6

Arizona average 6.3


Last Health inspection on Apr 2025

Total health citations 26

Arizona average 23.2

Citations per inspection
4.33

Arizona average 3.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 26 citations resulted from standard inspections; and 9 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

26 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Apr 01, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Apr 01, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 20, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 20, 2025
Corrected

Compare Senior Living around Chandler The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Friendship Village Tempe
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Tempe
128
No
28
Studio / 1 Bed / 2 Bed / 3 Bed
49
A+
Jadyne Schmidt
12
25
Elmwood Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Chandler
50
Yes
12
Studio / 1 Bed / 2 Bed / 3 Bed
1
-
Arjun Purvis
4
1
Koelsch Senior Independent Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Modesto
-
No
9
Studio / 1 Bed / 2 Bed / 3 Bed
-
-
-
0
0
Mera Chandler
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Chandler
-
No
35
Studio / 1 Bed / 2 Bed / 3 Bed
-
-
-
0
0

Places of interest near Friendship Village Tempe

Address 5.6 miles from city center

Address 2645 E Southern Ave, Tempe, AZ 85282

Calculate Travel Distance to Friendship Village Tempe

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 172
Employees 115
Contractors 57
Staff to resident ratio 5.55:1
204% better than Arizona average

Arizona average ratio: 1.83:1

Avg staff/day 49
Average shift 8.2 hours
0% compared with Arizona average

Arizona average: 8.5 hours

Total staff hours (quarter) 36,413
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.2 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 68
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

19.5%

7,109 contractor hours this quarter

Registered Nurse: 15 Certified Nursing Assistant: 12 Respiratory Therapy Technician: 6 Therapeutic Recreation Specialist: 6 Speech Language Pathologist: 5 Physical Therapy Aide: 5 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant56126815,83991100%9.4
Registered Nurse30154510,02291100%10.2
Licensed Practical Nurse100101,4028492%9.8
Clinical Nurse Specialist6061,38391100%6
Speech Language Pathologist0551,2287380%7.3
RN Director of Nursing6061,2087380%6.7
Respiratory Therapy Technician0668357178%3.5
Physical Therapy Assistant0337647785%5.6
Physical Therapy Aide0557396976%6.4
Therapeutic Recreation Specialist0667308189%5.5
Other Dietary Services Staff4046246369%5.9
Qualified Social Worker0335567582%6.6
Occupational Therapy Aide1014146976%6
Nurse Practitioner1013606066%6
Administrator1012165459%4
Occupational Therapy Assistant011501314%3.8
Medical Director011442730%1.6
68 Certified Nursing Assistant
% of Days 100%
45 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 92%
6 Clinical Nurse Specialist
% of Days 100%
5 Speech Language Pathologist
% of Days 80%
6 RN Director of Nursing
% of Days 80%
6 Respiratory Therapy Technician
% of Days 78%
3 Physical Therapy Assistant
% of Days 85%
5 Physical Therapy Aide
% of Days 76%
6 Therapeutic Recreation Specialist
% of Days 89%
4 Other Dietary Services Staff
% of Days 69%
3 Qualified Social Worker
% of Days 82%
1 Occupational Therapy Aide
% of Days 76%
1 Nurse Practitioner
% of Days 66%
1 Administrator
% of Days 59%
1 Occupational Therapy Assistant
% of Days 14%
1 Medical Director
% of Days 30%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
31 residents
Residents by payment source
Medicare
30 residents (96.8%)
Private pay or other
1 resident (3.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.2
47% worse than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
5% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.1%
43% worse than Arizona average

Arizona average: 11.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.7%
7% better than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.1%
In line with Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.2%
192% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.5%
49% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.8%
261% worse than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.3%
108% worse than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
64% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
5% worse than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 76.0%
20% worse than Arizona average

Arizona average: 94.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
8% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.7%
6% better than Arizona average

Arizona average: 87.3%

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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