Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
197
133 employees · 64 contractors · 42 on an average day Hales Corners Care and Rehab Center LLC
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Hales Corners, WI
ALM Inspection Grade
A
ALM's inspection grade is 93 / 100, an A — 12 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 93 / 100, an A — 12 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Hales Corners Care and Rehab Center LLC
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Hales Corners, WI
ALM Inspection Grade
A
ALM's inspection grade is 93 / 100, an A — 12 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 93 / 100, an A — 12 points above the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hales Corners Care and Rehab Center LLC accepts Medicare and private pay.
Overview of Hales Corners Care and Rehab Center
Hales Corners Care and Rehab Center in Hales Corners, Wisconsin, delivers nursing home support, skilled nursing, memory care, respite stays, palliative services, and hospice care. The secured memory unit provides dedicated supervision to prevent wandering, while respite stays give regular family caregivers temporary relief. Comprehensive clinical and short-term rehabilitation programs address orthopedic, post-surgical, cardiac, neurological, stroke, pulmonary, bariatric, and psychiatric care needs to aid post-acute recovery.
Administrator Sara Jacobs oversees operations within this 62-bed facility, where daily nurse staffing averages 3 hours and 56 minutes per resident. Nearby surroundings feature a walk score of 67, making a few daily errands accessible on foot for residents and visitors. Accepted payment paths encompass Medicare for short-term rehabilitation, Medicaid for extended residential care, and direct private pay.
Prospective families can reach out to Hales Corners Care and Rehab Center to discuss specialized treatment programs, verify admission criteria, or schedule a tour.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 84th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 56m
This nursing home is ranked 84th out of 164 nursing homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 56mStandout metric: Physical therapist is +84% above Wisconsin average
3 of 6 metrics below Wisconsin average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 7 total: 6 of the facility's own employees and 1 agency contractor.
7 staff · 9.7-hour shifts
40m
↓ 34% · WI 1h 1mThis facility: 40m per resident per day, 34% below the Wisconsin average of 1h 1m (among Wisconsin facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 7 total: 6 of the facility's own employees and 1 agency contractor.
7 staff · 9.7-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 20 are the facility's own employees; no agency contractors work in this role.
20 staff · 7.7-hour shifts
57m
↑ 47% · WI 39mThis facility: 57m per resident per day, 47% above the Wisconsin average of 39m (among Wisconsin facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 20 are the facility's own employees; no agency contractors work in this role.
20 staff · 7.7-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 104 total: 65 of the facility's own employees and 39 agency contractors.
104 staff · 7.4-hour shifts
2h 19m
↓ 14% · WI 2h 41mThis facility: 2h 19m per resident per day, 14% below the Wisconsin average of 2h 41m (among Wisconsin facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 104 total: 65 of the facility's own employees and 39 agency contractors.
104 staff · 7.4-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 2 are the facility's own employees; no agency contractors work in this role.
2 staff · 4.1-hour shifts
7m
↑ 84% · WI 4mThis facility: 7m per resident per day, 84% above the Wisconsin average of 4m (among Wisconsin facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 2 are the facility's own employees; no agency contractors work in this role.
2 staff · 4.1-hour shiftsUS average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 36m
↓ 6% · WI 3h 50mThis facility: 3h 36m per resident per day, 6% below the Wisconsin average of 3h 50m (among Wisconsin facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
42m
↑ 5% · WI 40mThis facility: 42m per resident per day, 5% above the Wisconsin average of 40m (among Wisconsin facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
197
133 employees · 64 contractors · 42 on an average day
197 total staff / 50 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.94 : 1
↑ 63% · WI 2.42This facility: 3.94 staff per resident, 63% above the Wisconsin average of 2.42 (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
197 staff ÷ 50 residents
See full Wisconsin ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.4 h
↑ 1% · WI 7.3 hThis facility: 7.4 h, 1% above the Wisconsin average of 7.3 h (among Wisconsin facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
28,545 staff hours this quarter
See full Wisconsin ranking →89.8% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Certified Nursing Assistant (39), Physical Therapy Assistant (8), Speech Language Pathologist (6), Respiratory Therapy Technician (5), Physical Therapy Aide (3), Qualified Social Worker (2), Registered Nurse (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
62
Rank #108 / 197Bed count — State benchmarked This nursing home is ranked 108th out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
62
Rank #108 / 197Bed count — State benchmarked This nursing home is ranked 108th out of 197 nursing homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #47 / 191Walk Score — State benchmarked This nursing home is ranked 47th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #47 / 191Walk Score — State benchmarked This nursing home is ranked 47th out of 191 nursing homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
67
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #23 / 164Occupancy rate — State benchmarked This nursing home is ranked 23rd out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #23 / 164Occupancy rate — State benchmarked This nursing home is ranked 23rd out of 164 nursing homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 164. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
90%
This home usually has limited availability
Based on 55.8 residents and 62 beds. Source: CMS Provider Information, average daily residents
Higher than the Wisconsin average: 71.7%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
90
days
About This Community
Facility TypeSkilled Care
CountyMilwaukee
CMS Certification Number525596
Certification TypeTitle 18 SNF Title 19 NF
Hales Corners Care and Rehab Center LLC is administered by Sara Jacobs.
Owner NameHales Corners Care And Rehab Center LLC
Profit StatusFor-profit
Resident Council
Hoyer Lift
Short-Term Rehab
Orthopedic & Post-Surgical Care
Cardiac Care
Neuro & Stroke Care
Pulmonary Care
Palliative CareCare focused on relieving pain, symptoms, and stress while supporting quality of life. It can be provided alongside treatment for a serious illness.
Bariatric CareSpecialized care for people with severe obesity, including safe transfers, equipment, mobility support, and management of related health needs.
Psychology/Psychiatric Care
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Fax(414) 529-1271
Pets not allowed
CMS Health Inspection History
ALM Inspection Grade
93 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
12 points above the Wisconsin average for CMS-certified facilities (81/100)
Category breakdown
Citations
Typical
48 severity-weighted points (17 deficiencies) · 37% lower than the typical CMS-certified WI facility (median: 76)
Enforcement
Typical
$17,934 in fines · 1 enforcement action
Persistence
Strong
12 days to fix issues · much faster than the typical CMS-certified WI facility (median: 27)
Total health inspections
5
↓ 18% · WI 6.1This facility: 5, 18% below the WI average of 6.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
17
Rank #58 / 168Health citations — State benchmarked This nursing home is ranked 58th out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 39% · WI 28This facility: 17, 39% below the WI average of 28 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.4
Rank #54 / 168Citations per inspection — State benchmarked This nursing home is ranked 54th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 20% · WI 4.24This facility: 3.4, 20% below the WI average of 4.24 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
17 of 17 citations corrected
Critical
J–L
0
↓ 100% · WI 0.9This facility: 0, 100% below the WI average of 0.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
↓ 9% · WI 1.1This facility: 1, 9% below the WI average of 1.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
15
↓ 41% · WI 25.5This facility: 15, 41% below the WI average of 25.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
1
↑ 100% · WI 0.5This facility: 1, 100% above the WI average of 0.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Feb 19, 2026 · 2 citations, all corrected
Most cited category: Quality of Life & Care, 5 of 17 citations · 6 categories in total
Citations history
Most recent first
Feb 19, 2026
2 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Dec 05, 2025
3 citations
Environmental moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jun 18, 2025
6 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Mar 27, 2024
2 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Jan 12, 2023
4 citations
Infection Control moderate citation
Corrected
Corrected
Infection Control minor citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Top deficiency categories
Share of 17 citations
Quality of Life & Care
5 deficiencies (29%)
Resident Rights
3 deficiencies (18%)
Nutrition & Dietary
3 deficiencies (18%)
Abuse, Neglect & Exploitation
3 deficiencies (18%)
Infection Control
2 deficiencies (12%)
Environmental
1 deficiency (6%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 17 citations resulted from standard inspections; 5 of 17 resulted from complaint investigations; and 2 of 17 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: Mar 27, 2024 · $17,934 civil money penalty
Mar 27, 2024 · $17,934 civil money penalty
Total fines
$17,934
↓ 81% · WI $95KThis facility: $17,934, 81% below the Wisconsin average of $94,855. Average among the 148 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #108 / 168Federal fines — State benchmarked This nursing home is ranked 108th out of 168 nursing homes we track in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 168 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 51% · WI 2.02This facility: 1, 51% below the Wisconsin average of 2.02. Average among the 148 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
WI avg 0.7Wisconsin average: 0.7. Average among the 148 Wisconsin facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Mar 27, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$17,934
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$17,934Fine amount comparison
This facility
$17,934
Wisconsin average
$94,855
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Wisconsin and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
7.5
Score · lower is better
↓ 20% · WI 9.4This facility: 7.5, 20% below the WI average of 9.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
17.9
Score · lower is better
↓ 9% · WI 19.8This facility: 17.9, 9% below the WI average of 19.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 6 better, 4 worse, 1 near WI average
3 short-stay measures: 2 better, 1 near WI average
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
5.8%
↓ 64% · WI 16.1This facility: 5.8, 64% below the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
5.8%
↓ 64% · WI 16.1This facility: 5.8, 64% below the WI average of 16.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
17.0%
↓ 8% · WI 18.4This facility: 17.0, 8% below the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
17.0%
↓ 8% · WI 18.4This facility: 17.0, 8% below the WI average of 18.4 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
↑ 26% · WI 24.6This facility: 31.1, 26% above the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
↑ 26% · WI 24.6This facility: 31.1, 26% above the WI average of 24.6 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.9%
↑ 9% · WI 2.7This facility: 2.9, 9% above the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.9%
↑ 9% · WI 2.7This facility: 2.9, 9% above the WI average of 2.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
↓ 14% · WI 3.3This facility: 2.8, 14% below the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
↓ 14% · WI 3.3This facility: 2.8, 14% below the WI average of 3.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 18% · WI 5.0This facility: 4.1, 18% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
4.1%
↓ 18% · WI 5.0This facility: 4.1, 18% below the WI average of 5.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
7.8%
↑ 55% · WI 5.1This facility: 7.8, 55% above the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
7.8%
↑ 55% · WI 5.1This facility: 7.8, 55% above the WI average of 5.1 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
9.0%
↑ 58% · WI 5.7This facility: 9.0, 58% above the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
9.0%
↑ 58% · WI 5.7This facility: 9.0, 58% above the WI average of 5.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
0.0%
↓ 100% · WI 15.8This facility: 0.0, 100% below the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
0.0%
↓ 100% · WI 15.8This facility: 0.0, 100% below the WI average of 15.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
↓ 1% · WI 95.7This facility: 94.4, 1% below the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
↓ 1% · WI 95.7This facility: 94.4, 1% below the WI average of 95.7 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 5% · WI 95.0This facility: 100.0, 5% above the WI average of 95.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 5% · WI 95.0This facility: 100.0, 5% above the WI average of 95.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · WI 1.2This facility: 0.0, 100% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · WI 1.2This facility: 0.0, 100% below the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
↑ 1% · WI 86.5This facility: 87.7, 1% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.7%
↑ 1% · WI 86.5This facility: 87.7, 1% above the WI average of 86.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
↑ 12% · WI 82.2This facility: 92.2, 12% above the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
↑ 12% · WI 82.2This facility: 92.2, 12% above the WI average of 82.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Hales Corners Care and Rehab Center LLC’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Breaking even on care
0.7% operating margin
+7.9 pts vs prior year
Positive margin in 4 of the last 8 reported years. Net income $0.1M after other income.
Does it invest in staff?
Spends more on payroll than most Wisconsin homes
70.9% payroll share of revenue
WI average 58.7%Rank #24 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 24th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.6M while revenue rose $1.5M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $8.2M | +$1.5M | Trend 20172024 | WI median $8.3M | Rank in WI Rank #86 / 164Net patient revenue — State benchmarked This nursing home is ranked 86th out of 164 nursing homes we track in Wisconsin for net patient revenue. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 48% of homes | Below WI median Higher net patient revenue than 48% of WI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $8.1M | +$1.0M | Trend 20172024 | WI median — | Rank in WI Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.1M | +$0.5M | Trend 20172024 | WI median — | Rank in WI Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 0.7% | +7.9 pts | Trend 20172024 | WI median — | Rank in WI Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | WI median — | Rank in WI Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.1M | +$0.6M | Trend — | WI median — | Rank in WI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Wisconsin homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $5.8M | +$0.6M | Trend 20172024 | WI median $4.4M | Rank in WI Rank #50 / 164Payroll costs — State benchmarked This nursing home is ranked 50th out of 164 nursing homes we track in Wisconsin for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 70% of homes | Above WI median Higher payroll than 70% of WI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 70.9% | −6.8 pts | Trend 20172024 | WI median 56.9% | Rank in WI Rank #24 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 24th out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 86% of homes | 12.2 pts over WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $7.3M | $7.7M | $7.8M | $6.0M | $6.0M | $6.3M | $6.7M | $8.2M |
| Operating expenses | $6.6M | $7.1M | $7.2M | $6.8M | $6.3M | $7.0M | $7.2M | $8.1M |
| Net patient income | $0.8M | $0.6M | $0.6M | −$0.8M | −$0.4M | −$0.7M | −$0.5M | $0.1M |
| Operating margin | 10.5% | 7.8% | 8.1% | −13.5% | −6.1% | −11.0% | −7.2% | 0.7% |
| Net income | $0.8M | $0.6M | $0.7M | −$0.2M | $1.7M | −$0.3M | −$0.5M | $0.1M |
| Payroll costs | $4.8M | $5.2M | $5.2M | $4.8M | $4.5M | $5.0M | $5.2M | $5.8M |
| Payroll share of revenue | 64.9% | 67.2% | 66.1% | 80.2% | 75.6% | 78.7% | 77.7% | 70.9% |
| Beds | 62 | 62 | 62 | 62 | 62 | 62 | 62 | 62 |
| Gross revenue | $8.6M | $9.2M | $9.1M | $6.5M | $6.3M | $6.6M | $6.8M | $8.2M |
| Salaries | $3.9M | $4.3M | $4.3M | $3.9M | $3.7M | $4.1M | $4.3M | $4.8M |
| Wage-related costs | $0.9M | $0.9M | $0.9M | $0.9M | $0.8M | $0.8M | $0.9M | $1.0M |
| Contract labor | — | — | — | — | — | $0.0M | $0.3M | $0.3M |
| Other operating costs | $1.8M | $1.9M | $2.0M | $2.0M | $1.8M | $2.0M | $2.0M | $2.3M |
| Net patient revenue per day | $338 | $371 | $374 | $406 | $412 | $427 | $458 | $467 |
| Cost per day | $302 | $342 | $344 | $461 | $437 | $474 | $491 | $463 |
| Average length of stay | 61.6 days | 47.0 days | 53.6 days | 49.5 days | 99.2 days | 72.9 days | 144.5 days | 89.6 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
242 admissions · FY2024
Residents admitted during the year.
Medicare
226 · 93%
Medicaid
1 · <1%
Private pay & other
15 · 6%
Resident snapshot
50 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
9 · 18%
Medicaid
9 · 18%
Private pay & other
32 · 64%
Leaving
196 discharges · FY2024
Residents discharged during the year.
Medicare
164 · 84%
Medicaid
5 · 3%
Private pay & other
27 · 14%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near Hales Corners Care and Rehab Center LLC
0.2 miles from city center
Estimated distance in miles from Hales Corners's city center to Hales Corners Care and Rehab Center LLC's address, calculated via Google Maps.
Calculate Travel Distance to Hales Corners Care and Rehab Center LLC
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Estimated monthly cost range for the facility.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
|---|---|---|---|---|---|---|---|
| Harbor Haven Health & Rehabilitation | NH HOS MC PC SNF | Fond Du Lac | - | 85
Facility
85
WI AVG
78
Rank
#81 / 197 | - |
57
Facility
57
WI AVG
48
Rank
#69 / 191 | Private / Semi-Private Rooms |
| Shady Lane Nursing Care Center | NH AL MC RC SNF | Manitowoc | - | 50
Facility
50
WI AVG
78
Rank
#114 / 197 | A+ |
75
Facility
75
WI AVG
48
Rank
#29 / 191 | - |
| Hales Corners Care and Rehab Center LLC | NH HOS MC PC RC SNF | Hales Corners | - | 62
Facility
62
WI AVG
78
Rank
#108 / 197 | - |
67
Facility
67
WI AVG
48
Rank
#47 / 191 | - |
| St Camillus | NH AL HOS IL MC SNF | Wauwatosa | - | 86
Facility
86
WI AVG
78
Rank
#79 / 197 | - |
12
Facility
12
WI AVG
48
Rank
#174 / 191 | - |
| Sheboygan Senior Community Inc | NH AL RC SNF | Y Sheboygan | - | 31
Facility
31
WI AVG
78
Rank
#179 / 197 | - | - | - |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Know before you visit
Frequently Asked Questions about Hales Corners Care and Rehab Center LLC
Quick answers from public records and the community's own listing.01 Is Hales Corners Care and Rehab Center LLC in a walkable area?
Hales Corners Care and Rehab Center LLC has a walk score of 67. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
02 What is the occupancy rate at Hales Corners Care and Rehab Center LLC?
Hales Corners Care and Rehab Center LLC's occupancy is 90%.
03 Are pets allowed at Hales Corners Care and Rehab Center LLC?
No, Hales Corners Care and Rehab Center LLC has a no-pet policy.
04 Does Hales Corners Care and Rehab Center LLC operate as a for-profit or non-profit?
Hales Corners Care and Rehab Center LLC is registered as a for-profit in WI.
05 Who is the administrator of Hales Corners Care and Rehab Center LLC?
Sara Jacobs is the administrator of Hales Corners Care and Rehab Center LLC.
06 What is the overall rating for Hales Corners Care and Rehab Center LLC?
Hales Corners Care and Rehab Center LLC received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
07 How many beds does Hales Corners Care and Rehab Center LLC have?
Hales Corners Care and Rehab Center LLC has 62 beds.
Updated on
