Hales Corners Care and Rehab Center LLC
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Hales Corners, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Hales Corners Care and Rehab Center LLC

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Hales Corners, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
Hales Corners Care and Rehab Center LLC accepts Medicare, Medicaid, and private pay.

CMS Health Inspection History

Inspections Since 2023 · 3 years of data
Total health inspections 3

State average 6


Last Health inspection on Jun 2025

Total health citations
12 Rank #45 / 169Health citations — State benchmarkedThis home is ranked 45th out of 169 homes in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 169 WI facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 27.3

Citations per inspection
4 Rank #81 / 169Citations per inspection — State benchmarkedThis home is ranked 81st out of 169 homes in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 169 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 12 citations resulted from standard inspections; and 7 of 12 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.9


Serious health citations
1
17% better than State average

State average: 1.2

0 critical citations State average: 0.9

1 serious citation State average: 1.2

10 moderate citations State average: 24.7

1 minor citation State average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 18, 2025
Corrected

Nutrition moderate citation Jun 18, 2025
Corrected

Nutrition moderate citation Jun 18, 2025
Corrected

Quality of Care moderate citation Jun 18, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 197
Employees 133
Contractors 64
Staff to resident ratio 3.94 : 1
59% more staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 42
Average shift 7.4 hours
0% compared with Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 28,545

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 7 total: 6 full-time employees and 1 contractor. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 20 LPN Staff are full-time employees. No contractors work on this role. 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 104 total: 65 full-time employees and 39 contractors. 104
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

10.2%

2,908 contractor hours this quarter

Certified Nursing Assistant: 39 Physical Therapy Assistant: 8 Speech Language Pathologist: 6 Respiratory Therapy Technician: 5 Physical Therapy Aide: 3 Qualified Social Worker: 2 Registered Nurse: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant653910413,34492100%7.4
Licensed Practical Nurse200204,22192100%7.7
Clinical Nurse Specialist160163,08292100%7.5
Registered Nurse6172,0598997%9.7
Dental Services Staff9091,1517076%7.9
Physical Therapy Assistant0889397885%6.4
Other Dietary Services Staff4047427885%5.5
Respiratory Therapy Technician0555367683%6.3
Dietitian5055346571%7.3
Administrator1014725964%8
Speech Language Pathologist0664576874%6.7
Nurse Practitioner1014325459%8
Qualified Social Worker0221733942%4.4
RN Director of Nursing2021361718%8
Physical Therapist2021322527%4.1
Other Social Services Staff1016078%8.6
Occupational Therapy Aide1014055%8
Physical Therapy Aide03336910%4
104 Certified Nursing Assistant
% of Days 100%
20 Licensed Practical Nurse
% of Days 100%
16 Clinical Nurse Specialist
% of Days 100%
7 Registered Nurse
% of Days 97%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $18K Rank #113 / 169Federal fines — State benchmarkedThis home is ranked 113th out of 169 homes in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 169 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
81% lower than Wisconsin average

Wisconsin average: $95K

Number of fines 1
52% fewer fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $18K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Mar 27, 2024 · $18K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 27, 2024
$18K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
15% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.5
In line with Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 17.2%
In line with Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.9%
In line with Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.2%
7% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
7% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.9%
64% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
30% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.6%
57% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.8%
85% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.1%
87% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
15% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
49% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
12% better than Wisconsin average

Wisconsin average: 82.2%

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 9 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 50
Medicare
9
18% of residents
Medicaid
9
18% of residents
Private pay or other
32
64% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$481.1K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.7M Rank #96 / 161Net patient revenue — State benchmarkedThis home is ranked 96th out of 161 homes in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$481.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$9.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #54 / 161Payroll costs — State benchmarkedThis home is ranked 54th out of 161 homes in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
$5.2M 77.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #20 / 161Payroll % of net patient revenue — State benchmarkedThis home is ranked 20th out of 161 homes in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (71% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
108 total

Coverage residents most often arrive under.

Medicare 71%
Private pay 28%
Medicaid 1%
Discharges
101 total

Coverage residents most often leave under.

Medicare 64%
Private pay 27%
Medicaid 9%

Places of interest near Hales Corners Care and Rehab Center LLC

Address 0.2 miles from city center Info Estimated distance in miles from Hales Corners's city center to Hales Corners Care and Rehab Center LLC's address, calculated via Google Maps.

Calculate Travel Distance to Hales Corners Care and Rehab Center LLC

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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NH
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Hales Corners Care and Rehab Center LLC
NH
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Rank #181 / 494
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67
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-

Frequently Asked Questions about Hales Corners Care and Rehab Center LLC

Is Hales Corners Care and Rehab Center LLC in a walkable area?

Hales Corners Care and Rehab Center LLC has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Hales Corners Care and Rehab Center LLC?

Hales Corners Care and Rehab Center LLC's occupancy is 90%.

Are pets allowed at Hales Corners Care and Rehab Center LLC?

No, Hales Corners Care and Rehab Center LLC has a no-pet policy.

Does Hales Corners Care and Rehab Center LLC operate as a for-profit or non-profit?

Hales Corners Care and Rehab Center LLC is registered as a for-profit in WI.

Who is the administrator of Hales Corners Care and Rehab Center LLC?

Sara Jacobs is the administrator of Hales Corners Care and Rehab Center LLC.

How many beds does Hales Corners Care and Rehab Center LLC have?

Hales Corners Care and Rehab Center LLC has 62 beds.

What is the address of Hales Corners Care and Rehab Center LLC?

Hales Corners Care and Rehab Center LLC is located at 9449 W Forest Home Ave, Hales Corners, WI 53130.

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