The Pavilion at Glacier Valley

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Slinger, WI

CMS overall rating

1900 American Eagle Dr, Slinger, WI 53086 View map

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The Pavilion at Glacier Valley accepts Medicare, Medicaid, and private pay.

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The Pavilion at Glacier Valley accepts Medicare, Medicaid, and private pay.

Overview of The Pavilion at Glacier Valley

Located in Slinger, Wisconsin, about 30 minutes northwest of Milwaukee, The Pavilion at Glacier Valley is a nursing home with 106 beds. The facility has been operating for 12 years. Medicare, Medicaid, and private pay are accepted, giving families several ways to cover both short-term rehabilitation and longer-term nursing care. With a current occupancy rate of 72%, residents stay an average of 88 days, reflecting a mix of post-acute recovery residents and those needing ongoing skilled nursing support.

The Pavilion focuses on rehabilitation and specialized care. Therapy services are available, with respite care and 24-hour nursing staffing. Pain management, IV therapy, and nutritional support are among the services provided. Nurse staffing averages 3 hours and 14 minutes per resident each day. Registered nurses, nurse aides, and licensed practical nurses make up that staffing support. Discharge planning and resource assistance are available to help residents prepare for the next stage of care.

Daily life combines comfort with community engagement. Restaurant-style dining is available, and residents can gather during meals. Rooms include flat-screen televisions, complimentary Wi-Fi, and individual climate controls. Residents can spend time in the library or social hall. Outdoor picnic areas are additional spaces for visits and activities. A comprehensive activity program supports physical, social, and emotional well-being.

The facility is in a somewhat walkable area, so visiting family members can reach the community without difficulty. However, most trips around the neighborhood require driving. The Pavilion is a great option for families seeking skilled nursing care focusing on rehabilitation, strong daily staffing support, and activities that promote resident engagement and quality of life.

Facility Direct Line (262) 297-6300 pavglaciervalley@fundltc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Wisconsin state averages

Total nursing care / resident

3h 14m per day

This facility Wisconsin avg (4h 17m per day)

vs Wisconsin avg

-24%

4 of 6 metrics below state avg

Standout metric LPN / LVN is +8% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	42m per day	▼ 30% State avg: 59m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	42m per day	▲ 8% State avg: 39m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 58m per day	▼ 23% State avg: 2h 34m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 3m per day	▼ 19% State avg: 3h 45m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	■ Avg State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	22m per day	▼ 44% State avg: 40m per day · National avg: 29m per day

Capacity and availability

88 days

106-bed community

A larger shared setting that may offer more common spaces and organized community services.

12 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

68%

Similar to the Wisconsin average: 70%

Occupied beds

72 / 106

Average occupied beds in Wisconsin homes 54 beds

Facility TypeSkilled Care

CountyWashington

CMS Certification Number525461

Certification TypeTitle 18 SNF Title 19 NF

The Pavilion at Glacier Valley is legally operated by Dawn Gordon.

Owner NameThi Of Wisconsin At Hartford LLC

Profit StatusFor-profit

Rehabilitation Services

Respite Care

24-Hour Staffing

Fax(262) 297-6301

Pets not allowed

Restaurant-Style Dining

Flat-Screen Cable Televisions

Complimentary Wi-Fi

Individual Thermostats In Each Room

Libraries

Social Halls

Outdoor Picnic Areas

Operating HoursPlanned admissions are accepted 24 hours a day, 7 days a week, including holidays.

Inspections since 2023

Total health inspections 10

State average 6

Last Health inspection on Oct 2025

Total health citations

State average 27.3

Citations per inspection

5.9

State average 4.19

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 59 citations resulted from standard inspections; 29 of 59 resulted from complaint investigations; and 2 of 59 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than State average

State average: 0.9

Serious health citations

17% better than State average

State average: 1.2

0 critical citations State average: 0.9

1 serious citation State average: 1.2

58 moderate citations State average: 24.7

0 minor citations State average: 0.6

Citations history (last 3 years)

Administration moderate citation Oct 08, 2025

Corrected

Infection Control moderate citation Aug 08, 2025

Corrected

Infection Control moderate citation Nov 12, 2024

Corrected

Nursing Services moderate citation Nov 12, 2024

Corrected

Total staff 188

Employees 70

Contractors 118

Staff to resident ratio 2.61 : 1

5% more staff per resident than Wisconsin average

Avg staff/day 37

Average shift 7.8 hours

7% better than Wisconsin average

Total staff hours (quarter) 26,478

Nursing staff breakdown

8.1 hours

8.2 hours

108

7.8 hours

Contractor staffing

6,344 contractor hours this quarter

Certified Nursing Assistant: 70 Licensed Practical Nurse: 33 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Speech Language Pathologist: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	38	70	108	12,225	92	100%	7.8
Licensed Practical Nurse	7	33	40	4,494	92	100%	8.2
Registered Nurse	11	0	11	3,645	92	100%	8.1
Medication Aide/Technician	4	0	4	697	68	74%	9.3
Dietitian	1	0	1	551	72	78%	7.7
Physical Therapy Aide	0	2	2	521	65	71%	7.6
Nurse Practitioner	1	0	1	480	60	65%	8
Mental Health Service Worker	1	0	1	470	59	64%	8
Other Dietary Services Staff	2	0	2	464	52	57%	7.5
Physical Therapy Assistant	0	4	4	452	64	70%	6.9
Speech Language Pathologist	0	2	2	443	64	70%	6.5
Clinical Nurse Specialist	1	0	1	425	68	74%	6.2
Respiratory Therapy Technician	0	2	2	410	60	65%	6.8
Administrator	1	0	1	392	49	53%	8
Dental Services Staff	1	0	1	255	34	37%	7.5
Occupational Therapy Aide	1	0	1	236	37	40%	6.4
Qualified Social Worker	0	3	3	162	31	34%	5.1
RN Director of Nursing	1	0	1	90	22	24%	4.1
Medical Director	0	1	1	36	3	3%	12
Occupational Therapy Assistant	0	1	1	31	10	11%	3.1

108 Certified Nursing Assistant

% of Days 100%

40 Licensed Practical Nurse

% of Days 100%

11 Registered Nurse

% of Days 100%

4 Medication Aide/Technician

% of Days 74%

1 Dietitian

% of Days 78%

2 Physical Therapy Aide

% of Days 71%

1 Nurse Practitioner

% of Days 65%

1 Mental Health Service Worker

% of Days 64%

2 Other Dietary Services Staff

% of Days 57%

4 Physical Therapy Assistant

% of Days 70%

2 Speech Language Pathologist

% of Days 70%

1 Clinical Nurse Specialist

% of Days 74%

2 Respiratory Therapy Technician

% of Days 65%

1 Administrator

% of Days 53%

1 Dental Services Staff

% of Days 37%

1 Occupational Therapy Aide

% of Days 40%

3 Qualified Social Worker

% of Days 34%

1 RN Director of Nursing

% of Days 24%

1 Medical Director

% of Days 3%

1 Occupational Therapy Assistant

% of Days 11%

View All Staffing Data

Total fines amount $10K

90% lower than Wisconsin average

Wisconsin average: $95K

Number of fines 1

52% fewer fines than Wisconsin average

Wisconsin average: 2.1

Payment Denials 0

100% fewer payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison

This facility $10K

Wisconsin average $95K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.5

39% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score 26.1

18% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures

Need for Help with Daily Activities Increased 10.6%

40% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened 47.0%

106% worse than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence 20.8%

20% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury 3.8%

18% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers 8.7%

59% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection 4.6%

46% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight 2.7%

45% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms 1.9%

62% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use 11.0%

32% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine 89.6%

7% worse than Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine 100.0%

5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures

Pneumococcal Vaccine 84.6%

In line with Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase 0.0%

100% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine 91.4%

11% better than Wisconsin average

Wisconsin average: 82.2%

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 4 years

Total residents 72

Medicare

16.7% of residents

Medicaid

69.4% of residents

Private pay or other

13.9% of residents

Financial Trends

Historical financial and operational data for The Pavilion at Glacier Valley from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 05/2024.

Occupancy Rate 71.6% ↑ 0.5pp vs 2023

Net Patient Income $506.8K ↑ ~$424.3K vs 2023

Payroll Costs $5.5M ↑ ~$884.3K vs 2023

Operating Margin 4.7% ↑ 3.9pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	57.4%	44.6%	38.2%	55.1%	65.7%	60.8%	73.9%	78.6%	79.7%	65.0%	67.7%	71.1%	71.6%
Beds	106	106	106	106	106	106	106	106	106	106	106	106	106
Net Income	$234,252	-$11,104	-$546,138	-$840,623	-$428,155	-$1,408,999	-$203,210	$116,932	-$313,657	-$762,404	$853,822	$622,243	$954,197
Gross Revenue	$8,505,907	$6,887,123	$6,195,527	$10,709,094	$12,844,732	$11,287,017	$14,225,649	$15,161,861	$14,016,142	$11,290,391	$12,044,413	$12,653,378	$13,220,402
Operating Expenses	$5,426,011	$4,650,411	$4,698,131	$7,630,648	$9,090,076	$9,008,230	$9,785,973	$10,001,160	$10,291,190	$9,228,085	$9,633,829	$9,966,534	$10,354,246
Net Patient Income	$228,236	-$15,222	-$545,305	-$842,641	-$429,237	-$1,413,920	-$206,055	$116,098	-$340,713	-$1,305,246	-$559,313	$82,555	$506,814
Net Patient Revenue	$5,654,247	$4,635,189	$4,152,826	$6,788,007	$8,660,839	$7,594,310	$9,579,918	$10,117,258	$9,950,477	$7,922,839	$9,074,516	$10,049,089	$10,861,060
Payroll Costs	$2,867,411	$2,613,100	$2,564,083	$3,085,648	$3,291,949	$3,472,991	$3,900,298	$4,588,511	$4,942,980	$4,344,293	$4,107,676	$4,658,964	$5,543,219
Operating Margin %	4.0%	-0.3%	-13.1%	-12.4%	-5.0%	-18.6%	-2.2%	1.2%	-3.4%	-16.5%	-6.2%	0.8%	4.7%
Medicare %	14.4%	17.1%	20.8%	29.4%	25.0%	18.7%	18.5%	21.0%	15.4%	13.5%	12.0%	15.3%	10.3%
Medicaid %	64.2%	52.2%	61.6%	49.6%	54.3%	53.1%	42.4%	49.8%	57.6%	65.9%	57.1%	60.7%	62.5%
Private %	21.3%	30.7%	17.7%	20.9%	20.7%	28.3%	39.1%	29.2%	27.0%	20.6%	30.9%	24.0%	27.2%
Net Patient Revenue/Day	$254	$269	$281	$318	$340	$323	$335	$333	$322	$315	$346	$365	$391
Cost/Day	$244	$270	$318	$358	$357	$383	$342	$329	$333	$367	$368	$362	$373
Avg Length of Stay	120.4 days	92.2 days	138.2 days	106.7 days	235.9 days	239.8 days	116.3 days	93.6 days	160.1 days	104.7 days	79.9 days	86.2 days	88.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 05/2024.

Net patient revenue

$10.9M

Net patient income

$506.8K

For-profit Operated by a single business entity.

Net patient revenue

$10.9M

Net patient income

$506.8K

Other income

$447.4K

Payroll costs

$5.5M 51% of net patient revenue

Other operating costs

$4.8M

Total costs

$10.4M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 33%

Private pay 63%

Medicaid 4%

Coverage residents most often leave under.

Medicare 28%

Private pay 56%

Medicaid 16%

0.8 miles from city center Estimated distance in miles from Slinger's city center to The Pavilion at Glacier Valley's address, calculated via Google Maps.

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The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.


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The Pavilion at Glacier Valley	NH HOS RC SNF	Slinger	-	106 Facility 106 WI AVG 61 Rank #56 / 494	A+	47 Facility 47 WI AVG 42 Rank #252 / 580	-

Nursing Home Explorer

Who is the owner of The Pavilion at Glacier Valley?

The Pavilion at Glacier Valley is legally operated by Dawn Gordon.

Is The Pavilion at Glacier Valley in a walkable area?

The Pavilion at Glacier Valley has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Pavilion at Glacier Valley?

The Pavilion at Glacier Valley's occupancy is 68%.

How long has The Pavilion at Glacier Valley been in business?

The Pavilion at Glacier Valley has been operating for approximately 12 years, based on available licensing and registration records.

Are pets allowed at The Pavilion at Glacier Valley?

No, The Pavilion at Glacier Valley has a no-pet policy.

Does The Pavilion at Glacier Valley operate as a for-profit or non-profit?

The Pavilion at Glacier Valley is registered as a for-profit in WI.

Who is the administrator of The Pavilion at Glacier Valley?

Dawn Gordon is the administrator of The Pavilion at Glacier Valley.

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The Pavilion at Glacier Valley

Overview of The Pavilion at Glacier Valley

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact The Pavilion at Glacier Valley

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

108 Certified Nursing Assistant

40 Licensed Practical Nurse

11 Registered Nurse

4 Medication Aide/Technician

1 Dietitian

2 Physical Therapy Aide

1 Nurse Practitioner

1 Mental Health Service Worker

2 Other Dietary Services Staff

4 Physical Therapy Assistant

2 Speech Language Pathologist

1 Clinical Nurse Specialist

2 Respiratory Therapy Technician

1 Administrator

1 Dental Services Staff

1 Occupational Therapy Aide

3 Qualified Social Worker

1 RN Director of Nursing

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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