Occupancy rate
96%
In line with Connecticut averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Nursing Home
Hancock Hall
Experience unrivaled care and support with the extraordinary senior living community of Hancock Hall in Staples Street, Danbury, CT, providing long-term and short-term care. The community strives to provide a haven for seniors who need supplementary care in their golden years. With a team of kind and dedicated professionals attending to seniors’ needs and aspirations, seniors keep their peace of mind and live their lives to the fullest.
The community accepts Medicare and Medicaid to ease some of seniors’ financial constraints. Conveniently located near hospitals and other senior care providers, the community ensures residents’ needs are easily accessible. Hancock Hall is dedicated to enhancing seniors’ quality of life with its incredible amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
96
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.8%
Residents per day (avg)
91
Occupancy rate
95.8%
Residents per day (avg)
91
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
88% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
7% of new residents, often for short stays.
Typical stay
1 years
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.4M
Profit
$2.5M
Privately-owned community
Operated by a business corporation.
Home revenue
$17,404,998.00
Profit
$2,462,138.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.9M
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Connecticut averageOccupied beds
92 / 96
Average residents
102 per day
License details
Facility type
Chronic & Convalescent Nursing Home
Status
Active
Issuance
September 13, 2023
Expiration
June 30, 2027
Additional licensing details
License number:
2481
Staffing
Key information about the people who lead and staff this community.
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
10 FTE
Licensed Practical Nurse
11 FTE
Nursing Assistant
26 FTE
Recreation
3 FTE
Social Services
2 FTE
Physical Therapy
2 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
11 FTE
Other Staff
9 FTE
What does this home offer?
Accept Medicaid: Yes
Total Residents: 96
Building Type: Two-story
Types of Care at Hancock Hall
Independent Living
Assisted Living
Memory Care
Nursing Home
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
2 visits/inspections
1 routine inspections
Breakdown by inspection type
- 1 licensing inspection
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:May 1, 2025
Inspection history
05-01-2025
Inspection Report
10-23-2024
Inspection Report
1 deficiency
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Hancock Hall
The most recent inspection on April 25, 2025, found no deficiencies during the licensing renewal visit and included a complaint investigation that did not specify any findings. Earlier inspections showed a previously identified violation that was corrected by September 3, 2024, with a follow-up audit confirming compliance. The main issue involved a prior violation that was resolved, and no enforcement actions such as fines or license suspensions were listed in the available reports. Complaint investigations reviewed were either unsubstantiated or lacked detailed findings. The facility’s inspection history indicates improvement, with the most recent report showing no outstanding deficiencies.
Health Inspection History
Inspections
Total health inspections
4
Connecticut average 5.7
Last Health inspection on Aug 2024
Total health citations
12
Connecticut average 32
Citations per inspection
3
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.7
0 critical citations
0 serious citations
10 moderate citations
2 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 06, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 06, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 13, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 13, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 13, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 13, 2023
Corrected
Care Planning minor citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Apr 13, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Apr 13, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Danbury The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Hancock Hall
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Danbury
96
91.1%
+8%
3.59
-10%
0
12
0
91
-
20
-
$17,5M
$6,2M
35.5%
75414
Filosa Nursing Home and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Danbury
64
93.5%
+11%
3.24
-18%
0
16
0
60
A+
50
Danbury Opco Llc
$11,5M
$4,3M
37.7%
75074
Glen Hill Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Danbury
100
86.6%
+3%
2.89
-27%
0
31
0
92
-
63
-
$21,6M
$5,8M
27.1%
75031
Bethel Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bethel
175
85.7%
+2%
3.68
-7%
2
31
2
153
-
8
Bethel Investors, Llc
$35,6M
$11,3M
31.9%
75400
Civita Care Center at Danbury
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Danbury
120
69.2%
-18%
6.24
+57%
2
47
1
112
-
74
-
$10,8M
$4,4M
40.5%
75274
Places of interest near Hancock Hall
1.5 miles from city center — 9.89 miles to nearest hospital (Hospital Plaza)
31 Staples St, Danbury, CT 06810
Calculate Travel Distance to Hancock Hall
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
187
Employees
101
Contractors
86
Staff to resident ratio
2.03:1
8% better than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
50
Average shift
7.8 hours
0% compared with Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
35,546
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
41
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
95
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
16.9%
6,014 contractor hours this quarter
Certified Nursing Assistant: 41
Licensed Practical Nurse: 25
Respiratory Therapy Technician: 5
Qualified Social Worker: 4
Speech Language Pathologist: 4
Physical Therapy Aide: 3
Physical Therapy Assistant: 3
Registered Nurse: 1
Staff by category
| Certified Nursing Assistant | 54 | 41 | 95 | 18,064 | 91 | 100% | 8 |
| Licensed Practical Nurse | 16 | 25 | 41 | 6,249 | 91 | 100% | 8 |
| Registered Nurse | 16 | 1 | 17 | 4,561 | 91 | 100% | 7.9 |
| Other Social Services Staff | 6 | 0 | 6 | 908 | 76 | 84% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 755 | 76 | 84% | 5.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 623 | 65 | 71% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 552 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 479 | 59 | 65% | 5.5 |
| RN Director of Nursing | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 439 | 55 | 60% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 435 | 55 | 60% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 435 | 55 | 60% | 7.9 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 433 | 60 | 66% | 7.1 |
| Nurse Practitioner | 2 | 0 | 2 | 432 | 54 | 59% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 238 | 55 | 60% | 4.3 |
95 Certified Nursing Assistant
% of Days
100%
41 Licensed Practical Nurse
% of Days
100%
17 Registered Nurse
% of Days
100%
6 Other Social Services Staff
% of Days
84%
3 Physical Therapy Aide
% of Days
84%
3 Physical Therapy Assistant
% of Days
71%
2 Clinical Nurse Specialist
% of Days
63%
1 Administrator
% of Days
69%
4 Speech Language Pathologist
% of Days
65%
1 RN Director of Nursing
% of Days
60%
1 Other Dietary Services Staff
% of Days
60%
1 Dental Services Staff
% of Days
60%
1 Mental Health Service Worker
% of Days
60%
5 Respiratory Therapy Technician
% of Days
66%
2 Nurse Practitioner
% of Days
59%
4 Qualified Social Worker
% of Days
60%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
92 residents
Residents by payment source
Medicare
20 residents (21.7%)
Medicaid
53 residents (57.6%)
Private pay or other
19 residents (20.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
51% better than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
31% better than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
60% better than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.6%
Percent of long-stay residents whose ability to move independently worsened
8.6%
55% better than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
11% worse than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
7% worse than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.3%
Percent of long-stay high risk residents with pressure ulcers
2.3%
51% better than Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
80% better than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.4%
Percent of long-stay residents who lose too much weight
3.4%
46% better than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
29.4%
Percent of long-stay residents who have depressive symptoms
29.4%
94% worse than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.0%
Percent of long-stay residents who received an antipsychotic medication
3.0%
82% better than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
14% better than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Connecticut averageConnecticut average: 93.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.65
Number of hospitalizations per 1,000 long-stay resident days.
0.65
69% better than Connecticut averageConnecticut average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
66% better than Connecticut averageConnecticut average: 1.53
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
41% better than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
61% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
35% better than Connecticut averageConnecticut average: 69.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.6%
6% worse than Connecticut averageConnecticut average: 25.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.2%
46% worse than Connecticut averageConnecticut average: 11.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
12% better than Connecticut averageConnecticut average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
76.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
76.4%
42% better than Connecticut averageConnecticut average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
61.3%
Rate of successful return to home or community from a skilled nursing facility.
61.3%
21% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Hancock Hall based on CMS SNF Cost Reports.
Occupancy Rate
91.1%
↑ 3.4pp vs 2023
Net Income
$2,462,138
↑ ~$1.4M vs 2023
Total Payroll
$8,661,440
↓ ~$1.0M vs 2023
Profit Margin
14.1%
↑ 7.7pp vs 2023
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Connecticut Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Hancock Hall
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
