We arrange tours, appointments, and even moving support so you don’t have to
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Experience unrivaled care and support with the extraordinary senior living community of Hancock Hall in Staples Street, Danbury, CT, providing long-term and short-term care. The community strives to provide a haven for seniors who need supplementary care in their golden years. With a team of kind and dedicated professionals attending to seniors’ needs and aspirations, seniors keep their peace of mind and live their lives to the fullest.
The community accepts Medicare and Medicaid to ease some of seniors’ financial constraints. Conveniently located near hospitals and other senior care providers, the community ensures residents’ needs are easily accessible. Hancock Hall is dedicated to enhancing seniors’ quality of life with its incredible amenities.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 41st out of 64 homes in Connecticut.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▼ 26% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ▲ 6% State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 18m per day | ■ Avg State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day | ■ Avg State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ■ Avg State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 30m per day | ▲ 7% State avg: 28m per day · National avg: 29m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
88% of new residents, usually for short-term rehab.
7% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #49 / 70Payroll — State benchmarkedThis home is ranked 49th out of 70 homes in Connecticut.Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Connecticut average: 84%Key information about the people who lead and staff this community.
Total Residents: 96
Building Type: Two-story
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 19 | This facility has 11% more total deficiencies than a typical Connecticut nursing home (21 vs. CT avg 19). Click this badge to view the full Connecticut ranking.↑ 11% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 3.5 | 3.2 | This facility has 9% more deficiencies per year than a typical Connecticut nursing home (3.5 vs. CT avg 3.2). Click this badge to view the full Connecticut ranking.↑ 9% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 10.5 | 1.5 | This facility has 600% more deficiencies per inspection than a typical Connecticut nursing home (10.5 vs. CT avg 1.5). Click this badge to view the full Connecticut ranking.↑ 600% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 13 | This facility has 85% fewer total inspections than a typical Connecticut nursing home (2 vs. CT avg 13). Click this badge to view the full Connecticut ranking.↓ 85% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies in resident care, medication management, and infection control across multiple inspections. The most recent inspection on May 1, 2025, cited six deficiencies including verbal and physical abuse, pressure ulcer care failures, medication storage issues, and lapses in PPE use. Earlier investigations found substantiated complaints for medication errors, fall-related injuries, and neglect in incontinent care, showing inconsistent compliance over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsConnecticut average 5.7
Last Health inspection on Aug 2024
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.
100% better than Connecticut averageConnecticut average: 0.3
100% better than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Hancock Hall is located in Danbury, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
1.5 miles from city center
Estimated distance in miles from Danbury's city center to Hancock Hall's address, calculated via Google Maps.
— 9.89 miles to nearest hospital (Hospital Plaza)
Add your location
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
8% better than Connecticut average
0% compared with Connecticut average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
6,014 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 54 | 41 | 95 | 18,064 | 91 | 100% | 8 |
| Licensed Practical Nurse | 16 | 25 | 41 | 6,249 | 91 | 100% | 8 |
| Registered Nurse | 16 | 1 | 17 | 4,561 | 91 | 100% | 7.9 |
| Other Social Services Staff | 6 | 0 | 6 | 908 | 76 | 84% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 755 | 76 | 84% | 5.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 623 | 65 | 71% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 552 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 479 | 59 | 65% | 5.5 |
| RN Director of Nursing | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 439 | 55 | 60% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 435 | 55 | 60% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 435 | 55 | 60% | 7.9 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 433 | 60 | 66% | 7.1 |
| Nurse Practitioner | 2 | 0 | 2 | 432 | 54 | 59% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 238 | 55 | 60% | 4.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
92Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
51% better than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
31% better than Connecticut averageConnecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.6%
60% better than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
8.6%
55% better than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.6%
11% worse than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
7% worse than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
2.3%
51% better than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.3%
80% better than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
3.4%
46% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
29.4%
94% worse than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
3.0%
82% better than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
14% better than Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Connecticut averageConnecticut average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
0.65
69% better than Connecticut averageConnecticut average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
66% better than Connecticut averageConnecticut average: 1.53
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
41% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
61% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
35% better than Connecticut averageConnecticut average: 69.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.6%
6% worse than Connecticut averageConnecticut average: 25.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.2%
46% worse than Connecticut averageConnecticut average: 11.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
12% better than Connecticut averageConnecticut average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
76.4%
42% better than Connecticut averageConnecticut average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.3%
21% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| Hancock Hall |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Danbury | 96 | 91.1% | +8% | 3.59 | -17% | -10% | $0 | 12 | 3.0 | - | 91 | - | 20 | - | $17.4M | $8.7M | 49.8% | 75414 | ||||
| Filosa Nursing Home and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Danbury (Beckettville) | 64 | 93.5% | +11% | 3.24 | +8% | -18% | $0 | 16 | 5.3 | - | 60 | A+ | 50 | Danbury Opco LLC | $11.5M | $6.0M | 51.9% | 75074 | ||||
| Glen Hill Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Danbury (Hayestown) | 100 | 86.6% | +3% | 2.89 | -33% | -27% | $0 | 31 | 7.8 | - | 92 | - | 63 | - | $21.6M | $9.3M | 43.1% | 75031 | ||||
| Bethel Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bethel (Stony Hill) | 175 | 85.7% | +2% | 3.68 | -41% | -7% | $16.0k | 31 | 6.2 | 2 | 153 | - | 8 | Bethel Investors, LLC | $35.8M | $19.1M | 53.3% | 75400 | ||||
| Civita Care Center at Danbury |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Danbury | 120 | 69.2% | -18% | 6.24 | -43% | +57% | $22.6k | 47 | 7.8 | 1 | 112 | - | 74 | - | $10.8M | $7.9M | 73.4% | 75274 |
Historical financial and operational data for Hancock Hall based on CMS SNF Cost Reports.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Hancock Hall has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to CT state health department records, Hancock Hall's license number is 2481.
According to CT state health department records, Hancock Hall's license expires on June 30, 2027.
Hancock Hall's occupancy is 96%.
Hancock Hall is located at 31 Staples St, Danbury, CT 06810, United States.
(203) 794-9466 will put you in contact with the team at Hancock Hall.
Yes — Hancock Hall is a CMS-certified provider of Medicare and Medicaid.
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
