Helping Hands Senior Care
Nursing Home · Fresno, CA
Helping Hands Senior Care
Nursing Home · Fresno, CA
Helping Hands Senior Care is an assisted living and memory care community located in Fresno, CA. It offers personalized support and a nurturing environment for seniors. The facility provides a range of services tailored to meet the individual needs of residents.
30-bed community Rank #1274 / 1665Bed count — State benchmarkedThis home is ranked 1274th out of 1665 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation Rank #1118 / 1209Years in operation — State benchmarkedThis home is ranked 1118th out of 1209 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 28 / 100 Rank #1751 / 2096Walk Score — State benchmarkedThis home is ranked 1751st out of 2096 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
AwardsFresno's Favorite in 2024
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 24, 2024
CountyFresno
Helping Hands Senior Care is administrated by Elsa Nguyen.
Owner NameHelping Hands Senior Care LLC
24-Hour Staffing
Specific ProgramsGallery & Tour
Starting Price$3,500 for assisted living per month
Starting Price$4,700 for memory care per month
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2024 · 2 years of data
4 citations
2 complaints
12 total visits
3 complaint visits
1 official inspection
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. California state average
Overall vs. CA average
1 Worse
Metrics worse than California average:
• Other visits (14% above) 8 Better Metrics better than California average:
• Total citations (60% below)
• Citations per year (60% below)
• Citations per inspection (91% below)
• Total visits (25% below)
• Complaint visits (77% below)
• Official inspections (75% below)
• Total complaints (86% below)
• Complaints per year (86% below)
• Other visits (14% above) 8 Better Metrics better than California average:
• Total citations (60% below)
• Citations per year (60% below)
• Citations per inspection (91% below)
• Total visits (25% below)
• Complaint visits (77% below)
• Official inspections (75% below)
• Total complaints (86% below)
• Complaints per year (86% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
|
Citations per year
Average citations per year since 2024.
| 2 | 5 | This facility has 60% fewer citations per year than a typical California nursing home (2 vs. CA avg 5).↓ 60% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 12 | 16 | This facility has 25% fewer total visits than a typical California nursing home (12 vs. CA avg 16).↓ 25% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California nursing home (3 vs. CA avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 8 | 7 | This facility has 14% more other visits than a typical California nursing home (8 vs. CA avg 7).↑ 14% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 1 | 4 | This facility has 75% fewer official inspections than a typical California nursing home (1 vs. CA avg 4).↓ 75% better |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 14 | This facility has 86% fewer total complaints than a typical California nursing home (2 vs. CA avg 14).↓ 86% better |
|
Complaints per year
Average complaints per year since 2024.
| 1 | 7 | This facility has 86% fewer complaints per year than a typical California nursing home (1 vs. CA avg 7).↓ 86% better |
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Helping Hands Senior Care
4.5 miles from city center
Estimated distance in miles from Fresno's city center to Helping Hands Senior Care's address, calculated via Google Maps.
Calculate Travel Distance to Helping Hands Senior Care
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Financial Assistance for
Nursing Home in California
Helping Hands Senior Care is located in FRESNO, California.
Here are the financial assistance programs available to residents in California.
Compare Nursing Home around Fresno
The information below is reported by the California Department of Social Services and Department of Public Health.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fresno (Roosevelt) | 158 | 38.6% | -54% | 3.90 | +37% | -8% | $40.4k | 42 | 3.8 | 2 | 160 | - | 69 | - | $23.6M | $13.4M | 56.8% | 56207 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fresno (Roosevelt) | 49 | 90.9% | +7% | 4.36 | -27% | +3% | $0 | 33 | 3.0 | 2 | 45 | A+ | 37 | Evergreen Care Center Holdings LLC | $6.6M | $2.8M | 42.3% | 555920 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fresno | 166 | 0.0% | -100% | - | - | - | - | - | - | - | - | - | - | - | - | 2 | Raymond Goertzen | $6.6M | $5.5M | 82.2% | 55658 |
Frequently Asked Questions about Helping Hands Senior Care
What neighborhood is Helping Hands Senior Care in?
Helping Hands Senior Care is in the Roosevelt neighborhood of FRESNO.
Is Helping Hands Senior Care in a walkable area?
Helping Hands Senior Care has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Who is the administrator of Helping Hands Senior Care?
Elsa Nguyen is the administrator of Helping Hands Senior Care.
How many beds does Helping Hands Senior Care have?
Helping Hands Senior Care has 30 beds.
Has Helping Hands Senior Care had any recent deficiencies or citations?
Helping Hands Senior Care has had 4 recently reported deficiencies.
Are there photos of Helping Hands Senior Care?
Yes — there are 9 photos of Helping Hands Senior Care in the photo gallery on this page.
What is the address of Helping Hands Senior Care?
Helping Hands Senior Care is located at 825 S WILLOW AVENUE.
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