Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living in Concord
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Heights
Assisted Living in Concord
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Heights
Overview of Heritage Heights
Heritage Heights is a premier senior living community located in the scenic state of New Hampshire. Situated in a picturesque setting, this community offers a range of independent living options for active seniors who desire a vibrant and fulfilling retirement lifestyle. The spacious and well-designed apartments provide comfortable and stylish living spaces, while the inviting common areas foster socialization, relaxation, and engagement in a variety of activities. At Heritage Heights, residents can enjoy a wide array of amenities, including delicious dining options, wellness programs, fitness centers, and beautifully landscaped outdoor spaces. The dedicated staff at Heritage Heights is committed to providing exceptional service and creating a warm and welcoming environment for residents.
The community also offers an array of engaging activities and events, such as art classes, educational seminars, cultural outings, and social gatherings, ensuring that residents have ample opportunities to pursue their passions and connect with like-minded individuals. The emphasis on independent living at Heritage Heights allows residents to maintain their autonomy while benefiting from the supportive services and amenities offered. With its focus on promoting an active and fulfilling lifestyle, Heritage Heights is dedicated to providing seniors with a welcoming community where they can embrace their golden years and create lasting memories.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
159
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
68.9%
Residents per day (avg)
67
Occupancy rate
68.9%
Residents per day (avg)
67
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
20 days
Private pay
65% of new residents, often for short stays.
Typical stay
9 - 10 months
Finances and operations
Voluntary non-profit community
Home revenue
$31.5M
Surplus of revenue
$41.2K
Voluntary non-profit community
Home revenue
$31.5M
Surplus of revenue
$41.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$31.1M
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeCollecting Station
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026
CountyMerrimack
License Number3026
AccreditationsCARF Accredited
Heritage Heights is administrated by Debra Willey, Mt.
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Rehabilitation
Minimum Age62
ActivitiesVarious events and activities scheduled regularly.
Specific ProgramsIndependent Living, Assisted Living Care, Skilled Nursing Care, Short-Term Rehabilitation, Memory Care, Health Services Center, Events, Resources, Fitness & Wellness, Dining Options
Operating HoursMonday-Sunday: 9am-5pm
Food DescriptionDining options available with a focus on healthy meals.
What does this home offer?
Minimum Age: 60 Years Old
Pets Allowed: Yes, Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Heritage Heights
Independent Living
Assisted Living
Memory Care
Nursing Home
Compare Assisted Living around Concord The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Filter by care type
| Havenwood |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Concord | 159 | Yes | 23 | 1 Bed / 2 Bed | - | A+ | - |
| Hope Ave Residence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Concord | 5 | No | 28 | Private / Shared Rooms | 1 | - | Angela R Wolinski |
| Heritage Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Concord (East Concord) | - | Yes | 5 | - | 1 | - | Debra Willey, Mt |
| Connect55+ Concord |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Concord | - | Yes | 47 | 1 Bed / 2 Bed | 11 | - | - |
| Pine View Haven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Andover | - | Yes | 8 | - | - | - | - |
Places of interest near Heritage Heights
3.1 miles from city center
Estimated distance in miles from Concord's city center to Heritage Heights's address, calculated via Google Maps.
— 1.32 miles to nearest hospital (Concord Hospital Outpatient)
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