4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heritage House Nursing Center is a 60-bed nursing home at 3103 Wisconsin Avenue, Vicksburg, Warren County, Mississippi. Melissa Crump administers. Vicksburg, LLC owns the facility. It is CMS-certified, and accepts Medicare and Medicaid.
Walk score 74 (very walkable). The facility is located within the city center. It was awarded the bronze prize from the American Health Care Association.
Staffing near or slightly below state average. RN 36 minutes (5% below state). LPN 57 minutes (14% below state). CNA 2 hours 15 minutes (9% below state).
Weekend nursing 3 hours 11 minutes (9% below state). RN weekend 18 minutes (18% below state). Physical Therapist 1 minute (50% below state).
Quality measures show strength in hospitalization and ED visit prevention. Long-stay hospitalizations 1.97 per 1,000 days (19% better than state). ED visits 2.34 (19% better than state). Short-stay re-hospitalization 18.3% (34% better than state).
ED visits 9.7% (37% better than state). Discharge functional ability 59.7% (11% better than state). Return to home 57.9% (15% better than state). Falls with major injury 2.7% (247% worse than state average).
Rehabilitation Services and Short-Term Rehab offered. Activities provided. Dining described as “nutritious, appetizing meals carefully prepared and served in a clean and comfortable dining room.”
Families should request: staffing model and nursing protocols; CMS ratings; inspection records; occupancy and census; financial statements; explanation of elevated fall rates; and care protocols.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Mississippi averages
Total nursing care
This home is ranked 55th out of 116 homes we track in Mississippi for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 32m
At state avg
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
2 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Heritage House Nursing Center is administered by Melissa Crump.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.97
19% better than Mississippi averageMississippi average: 2.44
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.34
19% better than Mississippi averageMississippi average: 2.88
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.3%
34% better than Mississippi averageMississippi average: 27.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.7%
37% better than Mississippi averageMississippi average: 15.3%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
247% worse than Mississippi averageMississippi average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
59.7%
11% better than Mississippi averageMississippi average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
57.9%
15% better than Mississippi averageMississippi average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
75% of new residents, usually for short-term rehab.
23% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #76 / 110Payroll costs — State benchmarkedThis home is ranked 76th out of 110 homes we track in Mississippi. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Mississippi average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Mississippi that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #33 / 110Payroll % of net patient revenue — State benchmarkedThis home is ranked 33rd out of 110 homes we track in Mississippi. Shows payroll as a percentage of net patient revenue versus the Mississippi average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Mississippi that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (75% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Vicksburg's city center to Heritage House Nursing Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the MS State Dept. of Health (MSDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Estimated monthly cost range for the facility.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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|---|---|---|---|---|---|---|---|
| North Pointe Health Rehabilitation Services | NH MC | Meridian | - | 60
Facility
60
MS AVG
70
Rank
#121 / 265 | - |
13
Facility
13
MS AVG
37
Rank
#232 / 282 | - |
| Vicksburg Convalescent Center | NH SNF | Vicksburg | - | 100
Facility
100
MS AVG
70
Rank
#67 / 265 | - |
74
Facility
74
MS AVG
37
Rank
#5 / 282 | - |
| Union County Health and Rehabilitation Center | NH HOS PC SNF | New Albany | - | 60
Facility
60
MS AVG
70
Rank
#121 / 265 | - |
60
Facility
60
MS AVG
37
Rank
#36 / 282 | - |
| Sunshine Health Care | NH SNF | North Pontotoc | - | 60
Facility
60
MS AVG
70
Rank
#121 / 265 | - |
46
Facility
46
MS AVG
37
Rank
#104 / 282 | - |
Heritage House Nursing Center is legally operated by Vicksburg, LLC, and administered by Melissa Crump.
Heritage House Nursing Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Heritage House Nursing Center's occupancy is 71.8%.
No, Heritage House Nursing Center has a no-pet policy.
Heritage House Nursing Center is registered as a for-profit in MS.
Melissa Crump is the administrator of Heritage House Nursing Center.
Heritage House Nursing Center has 60 beds.
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