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Heritage Manor Healthcare Center
Nursing Home & Skilled Nursing · Monterey Park, CA
Facility logo on a sign at the entrance A caregiver smiling behind an elderly resident in a hallway Resident engaging in activity with staff member Staff member interacting with a resident in a cozy setting

Heritage Manor Healthcare Center

Nursing Home & Skilled Nursing · Monterey Park, CA
610 N. Garfield Ave, Monterey Park, CA 91755 View map
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Overview of Heritage Manor Healthcare Center

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Located in Monterey Park, CA, Heritage Manor Healthcare Center is a nursing home that offers skilled nursing care and rehabilitation services. The community provides recovery-focused care to help improve residents’ functionality. Licensed nursing care is also supported by 24-hour staffing, ensuring accessibility of care whenever needed.

Social services are available to address nonclinical needs during a resident’s stay, while social programs offer opportunities to join organized activities. Its Walk Score is also 46, suggesting that most errands require transportation.

Facility Direct Line (810) 732-9200
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By The Numbers

Community insights.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #261 / 354Walk Score — State benchmarkedThis nursing home is ranked 261st out of 354 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
46 / 100

About this community

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Uplifting Social Programs
Operating Hours24 hours a day, 7 days a week

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Address 0.4 miles from city center Info Estimated distance in miles from Monterey Park's city center to Heritage Manor Healthcare Center's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Victoria Care Center ★ ★ ★ ★ ★
NH
MC
SNF
Ventura
188
Facility 188
CA AVG 148
Rank #62 / 328
96.1%
Facility 96.1%
CA AVG 82.6%
Rank #35 / 290
+16%
4.53
Facility 4.53
CA AVG 4.22
Rank #88 / 289
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -3%+7%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
24
Facility 24
CA AVG 50.2
Rank #58 / 290
1.9
Facility 1.9
CA AVG 4.6
Rank #5 / 290
-181-
65
Facility 65
CA AVG 60
Rank #166 / 354
Puente Partners LLC
$28.0MFiscal year ending 12/2023
Facility $28.0MFiscal year ending 12/2023
CA AVG $15.7M
Rank #18 / 260
$16.1MFiscal year ending 12/2023
Facility $16.1MFiscal year ending 12/2023
CA AVG $8.9M
Rank #18 / 260
57.4%Fiscal year ending 12/2023
Facility 57.4%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #93 / 260
555478
Mission Terrace ★ ★ ★ ★ ★
NH
SNF
Santa Barbara (Samarkand)
138
Facility 138
CA AVG 148
Rank #110 / 328
92.1%
Facility 92.1%
CA AVG 82.6%
Rank #101 / 290
+12%
4.69
Facility 4.69
CA AVG 4.22
Rank #62 / 289
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -60%+11%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
14
Facility 14
CA AVG 50.2
Rank #16 / 290
1.4
Facility 1.4
CA AVG 4.6
Rank #2 / 290
-127-
62
Facility 62
CA AVG 60
Rank #192 / 354
Evelina Murphy
$19.9MFiscal year ending 12/2023
Facility $19.9MFiscal year ending 12/2023
CA AVG $15.7M
Rank #65 / 260
$10.8MFiscal year ending 12/2023
Facility $10.8MFiscal year ending 12/2023
CA AVG $8.9M
Rank #68 / 260
54.1%Fiscal year ending 12/2023
Facility 54.1%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #122 / 260
55991
Vista Manor Nursing Center ★ ★ ★ ★ ★
NH
SNF
San Jose (Alum Rock)
99
Facility 99
CA AVG 148
Rank #162 / 328
88.7%
Facility 88.7%
CA AVG 82.6%
Rank #146 / 290
+7%
3.92
Facility 3.92
CA AVG 4.22
Rank #171 / 289
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -28%-7%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
23
Facility 23
CA AVG 50.2
Rank #52 / 290
5.8
Facility 5.8
CA AVG 4.6
Rank #227 / 290
-88A+
70
Facility 70
CA AVG 60
Rank #134 / 354
-
$17.7MFiscal year ending 12/2023
Facility $17.7MFiscal year ending 12/2023
CA AVG $15.7M
Rank #83 / 260
$8.4MFiscal year ending 12/2023
Facility $8.4MFiscal year ending 12/2023
CA AVG $8.9M
Rank #127 / 260
47.6%Fiscal year ending 12/2023
Facility 47.6%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #217 / 260
555483
Pine Creek Care Center ★ ★ ★ ★ ★
NH
MC
SNF
Roseville (Cirby Side)
99
Facility 99
CA AVG 148
Rank #162 / 328
96.0%
Facility 96.0%
CA AVG 82.6%
Rank #38 / 290
+16%
3.56
Facility 3.56
CA AVG 4.22
Rank #236 / 289
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -19%-16%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 294
25
Facility 25
CA AVG 50.2
Rank #71 / 290
3.6
Facility 3.6
CA AVG 4.6
Rank #98 / 290
-95B-
48
Facility 48
CA AVG 60
Rank #253 / 354
Bradley Truhar
$22.7MFiscal year ending 12/2023
Facility $22.7MFiscal year ending 12/2023
CA AVG $15.7M
Rank #47 / 260
$10.9MFiscal year ending 12/2023
Facility $10.9MFiscal year ending 12/2023
CA AVG $8.9M
Rank #64 / 260
48.2%Fiscal year ending 12/2023
Facility 48.2%Fiscal year ending 12/2023
CA AVG 61.1%
Rank #211 / 260
555801

Rank badges are statewide and care-type specific: each nursing home is ranked against every other CA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Heritage Manor Healthcare Center

Is Heritage Manor Healthcare Center in a walkable area?

Heritage Manor Healthcare Center has a walk score of 46. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at Heritage Manor Healthcare Center?

No, Heritage Manor Healthcare Center has a no-pet policy.

Are there photos of Heritage Manor Healthcare Center?

Yes — there are 4 photos of Heritage Manor Healthcare Center in the photo gallery on this page.

What levels of care does Heritage Manor Healthcare Center provide?

Heritage Manor Healthcare Center offers Nursing Home & Skilled Nursing.

What is the address of Heritage Manor Healthcare Center?

Heritage Manor Healthcare Center is located at 610 N. Garfield Ave, Monterey Park, CA 91755.

What is the phone number of Heritage Manor Healthcare Center?

(810) 732-9200 will put you in contact with the team at Heritage Manor Healthcare Center.

Is Heritage Manor Healthcare Center Medicare or Medicaid certified?

Heritage Manor Healthcare Center is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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