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Hermitage Roanoke is one of the city’s most trusted independent living retirement communities with assisted living and nursing home services. The professional care staff is dedicated to delivering excellent and comprehensive accommodations for seniors in a nurturing environment. The senior living home maintains a high-quality standard of service provided with compassion for a more personal approach to residential care. The CCRC strives to enhance the quality of lifestyle for each individual.
The Hermitage Roanoke’s upscale residential lifestyle is built on essential and helpful services; these include 24-hour care, stimulating activities, engaging social activities and programs, rehabilitative therapy services, housekeeping, and medication management.
Lower than the Virginia average: 85.7%Hermitage Roanoke is administrated by Michael Davis.
Key information about the people who lead and staff this community.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 41 | 32 | This facility has 28% more total deficiencies than a typical Virginia assisted living residence (41 vs. VA avg 32).↑ 28% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 6.8 | 5.3 | This facility has 28% more deficiencies per year than a typical Virginia assisted living residence (6.8 vs. VA avg 5.3).↑ 28% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.2 | 2.3 | This facility has 39% more deficiencies per inspection than a typical Virginia assisted living residence (3.2 vs. VA avg 2.3).↑ 39% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 14 | This facility has 7% fewer total inspections than a typical Virginia assisted living residence (13 vs. VA avg 14).↓ 7% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 12 | 9 | This facility has 33% more inspections with violations than a typical Virginia assisted living residence (12 vs. VA avg 9).↑ 33% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 92% | 64% | This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 7 | This facility has 86% fewer total complaints than a typical Virginia assisted living residence (1 vs. VA avg 7).↓ 86% better |
|
Complaints per year
Average complaints per year since 2020.
| 0.2 | 1.2 | This facility has 83% fewer complaints per year than a typical Virginia assisted living residence (0.2 vs. VA avg 1.2).↓ 83% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 11, 2025, identified deficiencies related to staff training on cognitive impairment, updating resident assessments, and individualized service plans. Earlier inspections showed a pattern of issues involving medication management, individualized service plans, documentation, and staff training. Complaint investigations found some substantiated deficiencies in resident care and medication administration, but no enforcement actions or fines were listed in the available reports. Prior reports noted medication errors, incomplete assessments, and emergency preparedness shortcomings. The facility’s inspection history shows ongoing challenges with compliance, with similar types of deficiencies recurring over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Room Sizes: 950 / 1,023 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
3.6 miles from city center
Estimated distance in miles from Roanoke's city center to Hermitage Roanoke's address, calculated via Google Maps.
— 2.19 miles to nearest hospital (Salem VA Medical Center)
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Hermitage Roanoke is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Park Oak Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 164 | Yes | 57 | 1 Bed / 2 Bed | Dorothy Anna Gring | 45.7% | A+ | 35 | 77.1% | 17 | 93 | 2.7 |
| TerraBella Pheasant Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 130 | Yes | 28 | 1 Bed / 2 Bed | Jenifer Quilodran | 56.9% | A+ | 44 | 61.4% | 24 | 113 | 2.6 |
| Hermitage Roanoke |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Fairview) | 120 | Yes | 32 | 1 Bed / 2 Bed | Michael Davis | 39.2% | A+ | 13 | 92.3% | 1 | 41 | 3.2 |
| The Harmony Collection at Roanoke – Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Southern Hills) | 105 | Yes | 26 | 1 Bed / 2 Bed | Jenny Nicely | 73.3% | A+ | 51 | 54.9% | 27 | 104 | 2.0 |
| Magnolia Ridge Assisted Living Facility |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Ghent) | 34 | Yes | 72 | 1 Bed / 2 Bed | Sherone Cephas | 61.8% | - | 7 | 71.4% | 1 | 29 | 4.1 |
Hermitage Roanoke is in the Fairview neighborhood of Roanoke.
Hermitage Roanoke has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Hermitage Roanoke's license expires on April 14, 2027.
Hermitage Roanoke's occupancy is 39%.
Michael Davis is the administrator of Hermitage Roanoke.
Hermitage Roanoke has 120 beds.
Hermitage Roanoke has had 13 recently reported deficiencies.
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