Occupancy rate
39%
Lower than the Virginia average: 85.7%Hermitage Roanoke
Assisted Living in Roanoke
Hermitage Roanoke
Assisted Living in Roanoke
Overview of Hermitage Roanoke
Hermitage Roanoke is one of the city’s most trusted independent living retirement communities with assisted living and nursing home services. The professional care staff is dedicated to delivering excellent and comprehensive accommodations for seniors in a nurturing environment. The senior living home maintains a high-quality standard of service provided with compassion for a more personal approach to residential care. The CCRC strives to enhance the quality of lifestyle for each individual.
The Hermitage Roanoke’s upscale residential lifestyle is built on essential and helpful services; these include 24-hour care, stimulating activities, engaging social activities and programs, rehabilitative therapy services, housekeeping, and medication management.
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 32 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the Virginia average: 85.7%Occupied beds
47 / 120
Average residents
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationApril 14, 2027
QualificationNon-Ambulatory | Residential and Assisted Living Care
AccreditationsCARF accredited
Hermitage Roanoke is administrated by Michael Davis.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Christopher Henderson, President & CEO
Rehabilitation Services
Licensed Nurses/CNAs
Nursing Care
Business Hours24 X 7 , Monday - Sunday
Minimum Age62
Specific ProgramsDining, Activity Calendar, Events
Food DescriptionRestaurant-quality dining with a variety of menu options, including special dietary needs.
Special DietsYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 950 / 1,023 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Hermitage Roanoke
Assisted Living
Independent Living
Nursing Home
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
13 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
1 inspection related to complaints
12 inspections with violations (92.3%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Date
September 11, 2025
MonitoringInspection oversight
Inspector name:Angela Marie Swink
41 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
3.2 deficiencies per inspection
Virginia average: 2.3 deficiencies per inspection
Inspection Report Summary for Hermitage Roanoke
The most recent inspection on September 11, 2025, identified deficiencies related to staff training on cognitive impairment, updating resident assessments, and individualized service plans. Earlier inspections showed a pattern of issues involving medication management, individualized service plans, documentation, and staff training. Complaint investigations found some substantiated deficiencies in resident care and medication administration, but no enforcement actions or fines were listed in the available reports. Prior reports noted medication errors, incomplete assessments, and emergency preparedness shortcomings. The facility’s inspection history shows ongoing challenges with compliance, with similar types of deficiencies recurring over time.
Living Spaces & Floor Plans
Hermitage Roanoke Plan 2
Hermitage Roanoke Plan 1
Hermitage Roanoke Plan 3
Financial Assistance for
Assisted Living in Virginia
Hermitage Roanoke is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Hermitage Roanoke
3.6 miles from city center
Estimated distance in miles from Roanoke's city center to Hermitage Roanoke's address, calculated via Google Maps.
— 2.19 miles to nearest hospital (Salem VA Medical Center)
Calculate Travel Distance to Hermitage Roanoke
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Roanoke The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Hermitage Roanoke |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Fairview) | 120 | Yes | 32 | 1 Bed / 2 Bed | Michael Davis | 39.2% | A+ | 13 | 92.3% | 1 | 41 | 3.2 |
| Friendship Assisted Living, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 120 | No | - | 1 Bed / 2 Bed | Alex Parker | - | - | 5 | 80% | 0 | 0 | 0.0 |
| Friendship Assisted Living, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 120 | No | - | 1 Bed / 2 Bed | Alex Parker | 70.0% | - | 5 | 80% | 0 | 16 | 3.2 |
| Brandon Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 80 | No | - | 1 Bed / 2 Bed | Jessica White | 89.5% | - | 6 | 66.7% | 0 | 0 | 0.0 |
| Brandon Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke | 80 | No | - | 1 Bed / 2 Bed | Jessica White | 46.3% | - | 6 | 66.7% | 0 | 10 | 1.7 |
Guides for Better Senior Living
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