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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Peacefully set in the area of Jeffersonville, IN, Hillcrest Village is an inviting senior care provider designed to help residents successfully recover from an illness, condition, or hospitalization. The community offers residents with short-term rehabilitation, long-term care, respite care, hospice care, and outpatient therapy to make sure they have the tools they need to quickly get back on their feet. Bright and spacious accommodations are designed to offer the privacy and comfort residents need to rest comfortably and focus on their well-being.
Thanks to its ideal location, residents also have easy access to local restaurants and shopping centers, allowing them to enjoy a vibrant lifestyle and their family and friends to visit them easily. Free from the hassles of daily chores, residents have plenty of time to focus on their wellness and well-being. At Hillcrest Village, residents are bound to enjoy a speedy and comfortable recovery.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 227th out of 270 homes in Indiana.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▼ 22% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 2m per day | ▲ 35% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 15% State avg: 2h 16m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 51m per day | ▼ 12% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 23m per day | ▼ 15% State avg: 27m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
30% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
43% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #39 / 271Payroll — State benchmarkedThis home is ranked 39th out of 271 homes in Indiana.Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Indiana average: 68.1%Hillcrest Village is legally operated by Health And Hospital Corporation Of Marion County, and administrated by Mark Bowman.
Key information about the people who lead and staff this community.
Total Residents: 149 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: 3-story
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 89 | 36 | This facility has 147% more total deficiencies than a typical Indiana nursing home (89 vs. IN avg 36). Click this badge to view the full Indiana ranking.↑ 147% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 22.3 | 9 | This facility has 148% more deficiencies per year than a typical Indiana nursing home (22.3 vs. IN avg 9). Click this badge to view the full Indiana ranking.↑ 148% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.2 | 1.9 | This facility has 16% more deficiencies per inspection than a typical Indiana nursing home (2.2 vs. IN avg 1.9). Click this badge to view the full Indiana ranking.↑ 16% worse |
State inspections evaluate whether the facility meets health and safety standards.
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 9 | 5 | This facility has 80% more total complaints than a typical Indiana nursing home (9 vs. IN avg 5). Click this badge to view the full Indiana ranking.↑ 80% worse |
|
Complaints per year
Average complaints per year since 2022.
| 2.3 | 1.3 | This facility has 77% more complaints per year than a typical Indiana nursing home (2.3 vs. IN avg 1.3). Click this badge to view the full Indiana ranking.↑ 77% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 29 | 8 | This facility has 263% more complaint visits than a typical Indiana nursing home (29 vs. IN avg 8). Click this badge to view the full Indiana ranking.↑ 263% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 23, 2025, found no deficiencies related to complaint investigations. Earlier inspections showed a pattern of medication administration and documentation issues, along with Life Safety Code deficiencies involving egress accessibility, door self-closure, and electrical equipment maintenance. Several complaints were substantiated with deficiencies related to medication errors, resident care coordination, and reporting requirements, but many complaint investigations were unsubstantiated or corrected upon follow-up. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record shows some improvement in recent months, with the latest inspections indicating compliance after prior citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on May 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 31 citations resulted from standard inspections; 17 of 31 resulted from complaint investigations; and 1 of 31 came from combined inspections (standard and complaint).
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
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Hillcrest Village is located in Jeffersonville, Indiana.
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0.9 mile from city center
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
1371801% better than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
68 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 56 | 0 | 56 | 15,971 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 39 | 0 | 39 | 11,070 | 91 | 100% | 9.2 |
| Registered Nurse | 14 | 0 | 14 | 3,213 | 91 | 100% | 8.5 |
| RN Director of Nursing | 5 | 0 | 5 | 1,936 | 86 | 95% | 7.4 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,908 | 90 | 99% | 8.8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,439 | 67 | 74% | 7.6 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 999 | 82 | 90% | 7 |
| Nurse Aide in Training | 14 | 0 | 14 | 989 | 53 | 58% | 7.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 925 | 76 | 84% | 7.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 770 | 76 | 84% | 6.3 |
| Nurse Practitioner | 3 | 0 | 3 | 542 | 62 | 68% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 537 | 64 | 70% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 66 | 73% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 467 | 61 | 67% | 7.6 |
| Qualified Social Worker | 1 | 0 | 1 | 438 | 60 | 66% | 7.3 |
| Other Dietary Services Staff | 2 | 0 | 2 | 431 | 50 | 55% | 7.1 |
| Physical Therapy Aide | 1 | 0 | 1 | 339 | 47 | 52% | 7.2 |
| Occupational Therapy Assistant | 0 | 6 | 6 | 57 | 49 | 54% | 1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 18 | 3 | 3% | 6.1 |
| Medical Director | 0 | 1 | 1 | 11 | 3 | 3% | 3.7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
121Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.8
65% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.0
65% better than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
0.3%
98% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
0.8%
94% better than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.0%
31% better than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
40% better than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
6.2%
42% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.3%
78% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
4.6%
19% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
41.7%
73% worse than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
5.3%
58% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
In line with Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
1.72
7% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.58
7% worse than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.7%
16% worse than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
22% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.5%
In line with Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.1%
15% better than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.1%
32% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.7%
37% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.4%
9% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Green Valley Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | New Albany | 141 | 83.1% | +20% | 3.45 | -28% | 0% | $0 | 24 | 2.2 | 1 | 122 | 4 | Gregory Dattilo | $17.8M | $8.9M | 50.3% | 155070 | ||||
| Wedgewood Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Clarksville | 124 | 85.1% | +23% | 3.53 | -7% | +3% | $63.4k | 46 | 5.1 | 2 | 98 | 4 | - | $14.0M | $7.0M | 50% | 155265 | ||||
| Hillcrest Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jeffersonville | 149 | 74.5% | +7% | 2.83 | -11% | -18% | $0 | 31 | 2.8 | - | 115 | 66 | Mark Bowman | $14.7M | $8.4M | 57.4% | 155203 |
Historical financial and operational data for Hillcrest Village based on CMS SNF Cost Reports.
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Jill Humphrey is the Director of Nursing at Hillcrest Village.
The legal owner and operator of Hillcrest Village is Health And Hospital Corporation Of Marion County.
Hillcrest Village has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IN state health department records, Hillcrest Village's license number is 25-000110-1.
According to IN state health department records, Hillcrest Village's license expires on December 31, 2025.
Hillcrest Village's occupancy is 83%.
Mark Bowman is the administrator of Hillcrest Village.
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