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The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Situated in the heart of Adelphi, MD, the Sterling Care Hillhaven Assisted Living and Memory Care is an esteemed senior living community offering assisted living, independent living, memory care, long-term skilled nursing care, short-term rehabilitation, and dialysis services. Beautifully appointed and spacious accommodations with several floor plans are available for its residents. In terms of memory care, those with cognitive conditions undergo their Life Engagement Programming which aims to foster meaningful conversations and promote a fulfilling lifestyle.
With its top-of-the-line amenities and services, residents can enjoy the following: family lounge, beauty salon, expansive wellness/rehabilitation gym, specialized diets, cable television/telephone, free wi-fi, and smoke-free community. Moreover, the community offers medical services such as diabetes management, orthopedic therapy, and medication administration. Engage in planned daily activities including outings religious services, music concerts, table games, and exercise. Meet new companions and create unforgettable memories within the amazing shared spaces of this community. Equipped with the right tools and people, seniors are guaranteed an all-encompassing living experience with Sterling Care Hillhaven Assisted Living and Memory Care.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Offers a balance of services and community atmosphere.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
83% of new residents, usually for short-term rehab.
16% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Studio / 1 Bed
Building Type: Two-story
Maryland average 3.9
Last Health inspection on Jun 2025
Maryland average 49.9
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 18 citations resulted from standard inspections.
0
100% better than Maryland average
Maryland average: 0.5
0
100% better than Maryland average
Maryland average: 0.6
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 09, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Male Residents — State Benchmarked 31% of residents are male, compared to the Maryland average of 31%. This facility caters to a majority female resident pool (69% female), consistent with the broader assisted living trend where women significantly outnumber men.
Female Residents — State Benchmarked 69% of residents are female, compared to the Maryland average of 69%. Women comprise the large majority, consistent with national assisted living demographics where women live longer and enter care facilities at higher rates.
White Residents — State Benchmarked 53% of residents are reported as White, compared to the Maryland average of 81%. A lower White share than the Maryland average — the community may draw a more diverse resident mix relative to other facilities in Maryland.
African American Residents — State Benchmarked 39% of residents are reported as African American or Black, compared to the Maryland average of 12%. A higher African American share than the typical Maryland average — useful context when comparing cultural fit and community composition.
Other Ethnicity Residents — State Benchmarked 9% of residents fall into categories other than White or African American (combined), compared to the Maryland average of 7%. This column aggregates Hispanic, Asian, multiracial, and any other labeled groups that are not classified as White or African American. Reported subgroups in this total: Asian (4%), Hawaiian/Pacific Islander (3%), Hispanic (1%).
Residents Age 65–74 — State Benchmarked 4% of residents are 65–74, compared to the Maryland average of 12%. Fewer younger seniors suggests the resident population skews older, likely requiring higher acuity care and more hands-on support.
Residents Age 75–84 — State Benchmarked 43% of residents are 75–84, compared to the Maryland average of 31%. A high concentration in this mid-range bracket, where residents typically need moderate support with daily activities.
Residents Age 85–94 — State Benchmarked 37% of residents are 85–94, compared to the Maryland average of 44%. The population here skews younger than the statewide norm, which may indicate a more active, lower-acuity community.
Residents Age 95+ — State Benchmarked 14% of residents are 95 or older, compared to the Maryland average of 16%. In line with the statewide profile for the oldest resident bracket.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
2.9 miles from city center — 5.13 miles to nearest hospital (UM Laurel Medical Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with Maryland average
Maryland average ratio: 1.81:1
0% compared with Maryland average
Maryland average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
No contractors work on this role.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
| Certified Nursing Assistant | 59 | 0 | 59 | 12,981 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 30 | 0 | 30 | 4,532 | 91 | 100% | 7.8 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,532 | 85 | 93% | 8.1 |
| Registered Nurse | 6 | 0 | 6 | 1,397 | 89 | 98% | 8.2 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 1,386 | 75 | 82% | 7.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 770 | 77 | 85% | 8.2 |
| Administrator | 2 | 0 | 2 | 611 | 65 | 71% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 158 | 20 | 22% | 7.9 |
| Medical Director | 1 | 0 | 1 | 52 | 13 | 14% | 4 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
5% better than Maryland average
Maryland average: 12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
13% better than Maryland average
Maryland average: 25.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
13% better than Maryland average
Maryland average: 23.7%
Percent of long-stay residents whose ability to move independently worsened
25.9%
6% better than Maryland average
Maryland average: 27.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.3%
22% better than Maryland average
Maryland average: 25.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Maryland average
Maryland average: 2.3%
Percent of long-stay high risk residents with pressure ulcers
6.5%
In line with Maryland average
Maryland average: 6.5%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maryland average
Maryland average: 1.6%
Percent of long-stay residents who lose too much weight
8.2%
42% worse than Maryland average
Maryland average: 5.8%
Percent of long-stay residents who have depressive symptoms
13.6%
33% better than Maryland average
Maryland average: 20.2%
Percent of long-stay residents who received an antipsychotic medication
9.6%
26% better than Maryland average
Maryland average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Maryland average
Maryland average: 92.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Maryland average
Maryland average: 96.6%
Number of hospitalizations per 1,000 long-stay resident days.
0.76
42% better than Maryland average
Maryland average: 1.32
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.77
36% better than Maryland average
Maryland average: 1.21
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
18% better than Maryland average
Maryland average: 78.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
62% better than Maryland average
Maryland average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
16% better than Maryland average
Maryland average: 80.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
20% worse than Maryland average
Maryland average: 21.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.5%
14% better than Maryland average
Maryland average: 9.9%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
19% better than Maryland average
Maryland average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
53.9%
In line with Maryland average
Maryland average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.3%
25% better than Maryland average
Maryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Sterling Care Hillhaven Assisted Living and Memory Care based on CMS SNF Cost Reports.
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