We arrange tours, appointments, and even moving support so you don’t have to
Hilton Plaza Inc. is an assisted living community in Newport News, VA, offering personal care. With its nurturing and home-like environment, the community ensures residents can ease their worries during their stay. Residents also experience maintenance-free living, with nutritious meals, housekeeping, and assistance with their daily activities. Focusing on residents’ holistic wellness, the community also provides round-the-clock assistance and individualized care plans.
Light exercises, social events, and games help residents live actively and make friends. Lively gathering areas and spacious rooms also ensure residents can rest and freely interact with friends. With bus stops, a school, and shops nearby, residents have quick access to their necessities and leisure. This assisted living community has high standards of care, making it one of the best options for senior living in Virginia.
Similar to the Virginia average: 85.7%Hilton Plaza Inc. is administrated by Ms. Nina Taylor.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 93 | 32 | This facility has 191% more total deficiencies than a typical Virginia assisted living residence (93 vs. VA avg 32).↑ 191% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 18.6 | 6.4 | This facility has 191% more deficiencies per year than a typical Virginia assisted living residence (18.6 vs. VA avg 6.4).↑ 191% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5.8 | 2.3 | This facility has 152% more deficiencies per inspection than a typical Virginia assisted living residence (5.8 vs. VA avg 2.3).↑ 152% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 14 | This facility has 14% more total inspections than a typical Virginia assisted living residence (16 vs. VA avg 14).↑ 14% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 11 | 9 | This facility has 22% more inspections with violations than a typical Virginia assisted living residence (11 vs. VA avg 9).↑ 22% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 69% | 64% | This facility has 5 percentage points higher inspection violation rate than a typical Virginia assisted living residence (69% vs. VA avg 64%).↑ 5% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 7 | This facility has 29% fewer total complaints than a typical Virginia assisted living residence (5 vs. VA avg 7).↓ 29% better |
|
Complaints per year
Average complaints per year since 2021.
| 1 | 1.4 | This facility has 29% fewer complaints per year than a typical Virginia assisted living residence (1 vs. VA avg 1.4).↓ 29% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 2, 2025, found no deficiencies with applicable standards or laws. Earlier inspections showed repeated issues primarily related to incomplete resident admission documentation, lack of appropriate psychotropic medication treatment plans, incomplete individualized service plans, and maintenance concerns such as hot water temperature and building repairs. Complaint investigations were mostly unsubstantiated, except for substantiated complaints in 2022 and 2023 involving resident supervision, personal funds management, and incident reporting. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows improvement over time, with the most recent inspection free of deficiencies after a period of multiple citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
4.2 miles from city center
Estimated distance in miles from Newport News's city center to Hilton Plaza Inc.'s address, calculated via Google Maps.
— 2.38 miles to nearest hospital (Riverside Regional Medical Center)
Add your location
Hilton Plaza Inc. is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.
| Warwick Forest |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (Central Newport News) | 209 | No | 12 | Private / Semi-Private Rooms | - | 90.1% | - | - | - | - | - | - |
| Mennowood Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 90 | No | 53 | Private / Semi-Private Rooms | Thelma Shaffer | 73.3% | A | 7 | 57.1% | 2 | 15 | 2.1 |
| Hilton Plaza Inc. |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (South Newport News) | 71 | No | 57 | Private / Semi-Private Rooms | Ms. Nina Taylor | 81.7% | - | 16 | 68.8% | 5 | 93 | 5.8 |
| The Huntington Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Warwick) | 52 | Yes | 55 | Private / Semi-Private Rooms | Stephen Berczek | - | - | 1 | - | - | 0 | 0.0 |
| Abbington Landing Apartments |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Saunders) | - | Yes | 47 | Private / Semi-Private Rooms | - | - | - | - | - | - | - | - |
Hilton Plaza Inc. is in the South Newport News neighborhood of Newport News.
Hilton Plaza Inc. has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Hilton Plaza Inc.'s license expires on June 30, 2026.
Hilton Plaza Inc.'s occupancy is 82%.
Ms. Nina Taylor is the administrator of Hilton Plaza Inc..
Hilton Plaza Inc. has 71 beds.
Hilton Plaza Inc. has had 16 recently reported deficiencies.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
