Occupancy rate
90%
23% higher than California averageCalifornia average: 73%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in San Diego
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Jacob Health Care Center
Nursing Home in San Diego
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Jacob Health Care Center
Jacob Healthcare Center is located in San Diego, CA. It provides 24-hour skilled nursing and rehabilitation services to the community. The center focuses on helping residents regain their highest level of function and independence.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
40
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.5%
Residents per day (avg)
118
Occupancy rate
89.5%
Residents per day (avg)
118
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
50% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Home revenue
$15.0M
Operating loss
-$1.9M
Privately-owned community
Home revenue
$15.0M
Operating loss
-$1.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
23% higher than California averageOccupied beds
36 / 40
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusActive
IssuanceDecember 31, 2024
CountySAN DIEGO
License Number374604815
CMS Certification Number055508
Owner NameUTAH LAKE HOLDINGS, LLC
Staffing
Key information about the people who lead and staff this community.
english
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
SD Live-in Staff
SD Separate Housekeeping Staff
No Admission Fee
Activity Room
Courtyards/Patio
Private Space
Salon/Barber
Specific ProgramsSkilled Nursing, Rehabilitation, Wound Care, Sub-Acute Care, Activities, Social Services
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
0 visits
California average: 16 visits
Breakdown by visit type
0 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
0 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
California average: 14 complaints
Health Inspection History
Inspections
Total health inspections
6
California average 12.5
Last Health inspection on Nov 2024
Total health citations
30
California average 50.2
Citations per inspection
5
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 30 citations resulted from standard inspections; and 5 of 30 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
30 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 27, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 27, 2024
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 12, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Sep 12, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 12, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 12, 2024
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 12, 2024
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 12, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around San Diego The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Ridgeview Health Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
San Diego (Scripps Ranch)
105
85.3%
+1%
5.54
+31%
6
17
2.8
0
25
-
11
Crestview Hc Llc
$8.3M
$4.1M
49.3%
555928
Arroyo Vista Nursing Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
San Diego (City Heights)
53
89.7%
+6%
3.39
-20%
0
25
4.2
0
47
-
49
Moore, Ome
$10.4M
$4.7M
45.2%
55505
The Springs of Pacific Regent
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
San Diego (University City)
58
96.8%
+14%
3.58
-15%
0
26
2.2
0
57
A+
69
Stevenson, Matthew
$19.4M
$7.2M
37.2%
555739
Jacob Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
San Diego
168
89.5%
+6%
3.29
-22%
0
30
5.0
0
118
A+
-
-
$15.0M
$8.3M
55.5%
55508
Cloisters of the Valley, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
San Diego
70
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Jacob Health Care Center Reviews
Share your thoughts and experiences about Jacob Health Care Center. Let’s celebrate the stories that make a difference!
John
Worst place to be. Especially with a crazy DON like Alice.What do you like most about living here?
Answer: I don’t like it here. It’s not staffed well, and Alice is a horrible DON that does not really care about the residents. If she did she would staff better.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Not much
How was the units offered in this community?
Answer: They choose for you, it’s all old equipment and half the time it doesn’t work.
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They don’t train staff well to handle them
Are there any hidden fees or unexpected charges?
Answer: Yes
Would you recommend this community to others looking for senior living options?
Answer: Never
Is there anything you wish you knew before moving in?
Answer: I wish I knew about the roaches
Worst place to be. Especially with a crazy DON like Alice.What do you like most about living here?
Answer: I don’t like it here. It’s not staffed well, and Alice is a horrible DON that does not really care about the residents. If she did she would staff better.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: No
How would you rate the quality and variety of the meals? (1-5)
Answer: 1
Are special diets handled well?
Answer: No
Is the dining schedule flexible enough to meet your preferences?
Answer: No
How do you feel about the level of social interaction available with other residents?
Answer: Not much
How was the units offered in this community?
Answer: They choose for you, it’s all old equipment and half the time it doesn’t work.
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer: They don’t train staff well to handle them
Are there any hidden fees or unexpected charges?
Answer: Yes
Would you recommend this community to others looking for senior living options?
Answer: Never
Is there anything you wish you knew before moving in?
Answer: I wish I knew about the roaches
Places of interest near Jacob Health Care Center
3.9 miles from city center
Calculate Travel Distance to Jacob Health Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
235
Employees
232
Contractors
3
Staff to resident ratio
1.84:1
1835838% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
96
Average shift
7.5 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
65,823
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
31
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
94
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
70 contractor hours this quarter
Other Physician: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 94 | 0 | 94 | 27,676 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 44 | 0 | 44 | 12,044 | 91 | 100% | 7.7 |
| Registered Nurse | 31 | 0 | 31 | 10,114 | 91 | 100% | 7.9 |
| Qualified Activities Professional | 27 | 0 | 27 | 4,657 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,231 | 91 | 100% | 7.1 |
| RN Director of Nursing | 5 | 0 | 5 | 1,953 | 85 | 93% | 7.8 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,526 | 79 | 87% | 6.5 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,112 | 64 | 70% | 7.8 |
| Physical Therapy Aide | 4 | 0 | 4 | 872 | 75 | 82% | 6.3 |
| Occupational Therapy Aide | 2 | 0 | 2 | 831 | 70 | 77% | 7.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 420 | 61 | 67% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 50 | 55% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 268 | 45 | 49% | 6 |
| Dental Services Staff | 1 | 0 | 1 | 112 | 14 | 15% | 8 |
| Other Physician | 0 | 2 | 2 | 40 | 23 | 25% | 1.6 |
| Medical Director | 0 | 1 | 1 | 30 | 30 | 33% | 1 |
94 Certified Nursing Assistant
% of Days
100%
44 Licensed Practical Nurse
% of Days
100%
31 Registered Nurse
% of Days
100%
27 Qualified Activities Professional
% of Days
100%
9 Other Dietary Services Staff
% of Days
100%
5 RN Director of Nursing
% of Days
93%
4 Speech Language Pathologist
% of Days
87%
3 Physical Therapy Assistant
% of Days
70%
4 Physical Therapy Aide
% of Days
82%
2 Occupational Therapy Aide
% of Days
77%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Dietitian
% of Days
70%
2 Respiratory Therapy Technician
% of Days
67%
1 Mental Health Service Worker
% of Days
55%
2 Qualified Social Worker
% of Days
49%
1 Dental Services Staff
% of Days
15%
2 Other Physician
% of Days
25%
1 Medical Director
% of Days
33%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
128 residents
Residents by payment source
Medicare
36 residents (28.1%)
Medicaid
92 residents (71.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
16% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.6
42% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
65% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.4%
Percent of long-stay residents whose ability to move independently worsened
14.4%
20% worse than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.5%
86% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
69% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
13% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
79% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.6%
Percent of long-stay residents who lose too much weight
3.6%
15% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.6%
Percent of long-stay residents who have depressive symptoms
2.6%
61% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.1%
Percent of long-stay residents who received an antipsychotic medication
2.1%
79% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.91
Number of hospitalizations per 1,000 long-stay resident days.
1.91
15% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.56
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.56
61% worse than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
29% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
19% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
23% better than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.2%
Rate of successful return to home or community from a skilled nursing facility.
55.2%
9% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Jacob Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
89.5%
↓ 4.3pp vs 2022
Net Income
-$1.9M
↑ ~$560.7K vs 2022
Total Payroll
$9.5M
↓ ~$7.2M vs 2022
Profit Margin
-12.6%
↓ 3.8pp vs 2022
Loading trend charts...
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