Occupancy rate
72%
In line with Virginia averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Independent Living Home
Lakewood Retirement
Overview of Lakewood Retirement
Lakewood Retirement is an esteemed retirement community located in the lively West End of Richmond. Their priority is to ensure residents enjoy a top-quality lifestyle, with generously-sized and well-appointed living spaces such as apartments and cottages that provide ultimate comfort and relaxation. Residents in the community have easy access to popular destinations like Colonial Williamsburg, Virginia Beach, and Washington, D.C. Lakewood’s location is ideal for those seeking an active and diverse lifestyle.
Lakewood Retirement offers independent living residents access to amenities such as chef-prepared meals, housekeeping, transportation, and activities promoting physical and mental well-being. Healthcare services include on-site nursing staff 24/7, medication management, assistance with daily activities, and therapy. An on-site physician provides medical care, while staff work closely with residents and families to meet their personalized healthcare needs. It’s worth noting that their calendar is always buzzing with exciting activities that aim to enhance the lives of their residents and keep them in the loop. These activities consist of intriguing live entertainment, educational presentations, and lively seasonal celebrations, all aimed at adding value to the residents’ lives. By keeping them informed and engaged, these events provide a sense of community and connectedness.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
74
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.6%
Residents per day
53
Occupancy rate
71.6%
Residents per day
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
73% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
27% of new residents, often for short stays.
Typical stay
7 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$42.1M
Surplus of revenue
$3.2M
Voluntary non-profit community
Operated by a church.
Home revenue
$42,122,693.00
Surplus of revenue
$3,158,695.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$39.0M
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Virginia averageOccupied beds
53 / 74
Average residents
98 per day
License details
Facility type
Assisted Living Facility
Status
Active
Expiration
September 1, 2026
Additional licensing details
Qualification:
Non-Ambulatory | Residential and Assisted Living Care | Special Care Unit
Ownership & operating entity
Lakewood Retirement is administrated by Jennifer Koeniger.
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Contact Information
Business Hours:
24 hours , 7 days
Additional Policies & Features
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Support, Skilled Nursing Care, Rehabilitation
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Lakewood Retirement
Independent Living
Assisted Living
Memory Care
Nursing Home
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
13 inspections
5 inspections related to complaints
7 inspections with violations (53.8%)
Virginia average: 13 inspections
Virginia average: 61.5% of inspections with violations
Show Inspection Reports
5 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Date:August 5, 2025
Type:Renewal
Inspection oversight
Inspector name:Kimberly Davis
13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
7 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 8 violations
34 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
Virginia average 4.2
Last Health inspection on Jun 2023
Total health citations
22
Virginia average 38.4
Citations per inspection
7.33
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 22 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
1
1
In line with Virginia averageVirginia average: 1
0 critical citations
1 serious citation
20 moderate citations
1 minor citation
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 23, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 23, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 23, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 23, 2023
Corrected
Resident Rights minor citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 23, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 23, 2023
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 01, 2021
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 01, 2021
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.
Lakewood Retirement
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Richmond
498
-
8
Studio / 1 Bed / 2 Bed
Jennifer Koeniger
71.6%
13
53.8%
13
Commonwealth Senior Living at Kings Grant House
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Virginia Beach (North Central)
75
-
55
Studio / 1 Bed / 2 Bed
Ms. Tina Dietz
94.7%
15
86.7%
15
Heritage Oaks
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Virginia 23225 (Jahnke)
-
-
45
Studio / 1 Bed / 2 Bed
-
35.1%
-
-
-
Holiday Virginian
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Richmond
-
-
47
Studio / 1 Bed / 2 Bed
-
-
-
-
-
Tuckahoe Pines Retirement Community
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Richmond
-
-
18
Studio / 1 Bed / 2 Bed
-
-
-
-
-
Living Spaces & Floor Plans
Lakewood Retirement P3
Lakewood Retirement P2
Lakewood Retirement P1
Lakewood Retirement P4
Places of interest near Lakewood Retirement
16.7 miles from city center — 1.14 miles to nearest hospital (Pinnell Donna I)
1900 Lauderdale Dr, Richmond, VA 23238
Calculate Travel Distance to Lakewood Retirement
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
160
Employees
140
Contractors
20
Staff to resident ratio
1.90:1
14% better than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
61
Average shift
7.7 hours
0% compared with Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
42,626
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
77
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
11.2%
4,793 contractor hours this quarter
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 4
Speech Language Pathologist: 4
Physical Therapy Aide: 2
Qualified Social Worker: 2
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Diagnostic X-ray Services Staff: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 77 | 0 | 77 | 20,319 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 32 | 0 | 32 | 7,600 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 0 | 15 | 3,241 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,872 | 65 | 71% | 8 |
| RN Director of Nursing | 5 | 0 | 5 | 1,741 | 91 | 100% | 7.4 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 1,427 | 75 | 82% | 7.2 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,365 | 72 | 79% | 6.8 |
| Speech Language Pathologist | 0 | 4 | 4 | 987 | 69 | 76% | 6 |
| Mental Health Service Worker | 2 | 0 | 2 | 944 | 65 | 71% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 716 | 71 | 78% | 7.7 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 423 | 58 | 64% | 7.1 |
| Dietitian | 1 | 0 | 1 | 392 | 49 | 54% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 316 | 55 | 60% | 5.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 151 | 22 | 24% | 6.8 |
| Medical Director | 0 | 1 | 1 | 72 | 12 | 13% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 5 | 5% | 5.8 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 24 | 13 | 14% | 1.8 |
77 Certified Nursing Assistant
% of Days
100%
32 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
71%
5 RN Director of Nursing
% of Days
100%
4 Respiratory Therapy Technician
% of Days
82%
4 Physical Therapy Assistant
% of Days
79%
4 Speech Language Pathologist
% of Days
76%
2 Mental Health Service Worker
% of Days
71%
2 Other Dietary Services Staff
% of Days
78%
1 Administrator
% of Days
69%
1 Nurse Practitioner
% of Days
69%
2 Physical Therapy Aide
% of Days
64%
1 Dietitian
% of Days
54%
2 Qualified Social Worker
% of Days
60%
1 Occupational Therapy Aide
% of Days
24%
1 Medical Director
% of Days
13%
1 Occupational Therapy Assistant
% of Days
5%
1 Diagnostic X-ray Services Staff
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
84 residents
Residents by payment source
Medicare
14 residents (16.7%)
Private pay or other
70 residents (83.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
6% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
In line with Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
20% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.0%
Percent of long-stay residents whose ability to move independently worsened
20.0%
In line with Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
27% worse than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
In line with Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
In line with Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
13% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
10% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
97% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
22.2%
Percent of long-stay residents who received an antipsychotic medication
22.2%
73% worse than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
9% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
50.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
50.9%
46% worse than Virginia averageVirginia average: 94.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.4%
51% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
40% worse than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
24.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
24.9%
66% worse than Virginia averageVirginia average: 73.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Lakewood Retirement based on CMS SNF Cost Reports.
Occupancy Rate
106.7%
↓ 0.9pp vs 2022
Net Income
$3,158,695
↑ ~$6.6M vs 2022
Total Payroll
$16,898,864
↑ ~$704K vs 2022
Profit Margin
8.1%
↑ 17.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Virginia Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Lakewood Retirement
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
