Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (73% of admissions), and a typical Medicare stay runs around 1 months.
Lakewood Retirement is an esteemed retirement community located in the lively West End of Richmond. Their priority is to ensure residents enjoy a top-quality lifestyle, with generously-sized and well-appointed living spaces such as apartments and cottages that provide ultimate comfort and relaxation. Residents in the community have easy access to popular destinations like Colonial Williamsburg, Virginia Beach, and Washington, D.C. Lakewood’s location is ideal for those seeking an active and diverse lifestyle.
Lakewood Retirement offers independent living residents access to amenities such as chef-prepared meals, housekeeping, transportation, and activities promoting physical and mental well-being. Healthcare services include on-site nursing staff 24/7, medication management, assistance with daily activities, and therapy. An on-site physician provides medical care, while staff work closely with residents and families to meet their personalized healthcare needs. It’s worth noting that their calendar is always buzzing with exciting activities that aim to enhance the lives of their residents and keep them in the loop. These activities consist of intriguing live entertainment, educational presentations, and lively seasonal celebrations, all aimed at adding value to the residents’ lives. By keeping them informed and engaged, these events provide a sense of community and connectedness.
Lakewood Retirement is administered by Jennifer Koeniger.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 34 | 32 | This facility has 6% more total deficiencies than a typical Virginia nursing home (34 vs. VA avg 32).↑ 6% worse |
|
Deficiencies per year
| 6.8 | 6.4 | This facility has 6% more deficiencies per year than a typical Virginia nursing home (6.8 vs. VA avg 6.4).↑ 6% worse |
|
Deficiencies per inspection
| 2.6 | 2.3 | This facility has 13% more deficiencies per inspection than a typical Virginia nursing home (2.6 vs. VA avg 2.3).↑ 13% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 13 | 14 | This facility has 7% fewer total inspections than a typical Virginia nursing home (13 vs. VA avg 14).↓ 7% better |
|
Inspections with violations
| 7 | 9 | This facility has 22% fewer inspections with violations than a typical Virginia nursing home (7 vs. VA avg 9).↓ 22% better |
|
Inspection violation rate
| 54% | 64% | This facility has 10 percentage points lower inspection violation rate than a typical Virginia nursing home (54% vs. VA avg 64%).↓ 10% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 5 | 7 | This facility has 29% fewer total complaints than a typical Virginia nursing home (5 vs. VA avg 7).↓ 29% better |
|
Complaints per year
| 1 | 1.4 | This facility has 29% fewer complaints per year than a typical Virginia nursing home (1 vs. VA avg 1.4).↓ 29% better |
Virginia average 4.2
Last Health inspection on Jun 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 22 citations resulted from standard inspections.
Virginia average: 0.4
Virginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
4,257 contractor hours this quarter
| Certified Nursing Assistant | 75 | 9 | 84 | 20,857 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 42 | 4 | 46 | 9,875 | 92 | 100% | 8 |
| Registered Nurse | 9 | 0 | 9 | 2,177 | 90 | 98% | 7.4 |
| RN Director of Nursing | 7 | 0 | 7 | 2,064 | 92 | 100% | 6.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,440 | 66 | 72% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,311 | 66 | 72% | 8.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 988 | 80 | 87% | 4.3 |
| Dietitian | 2 | 0 | 2 | 929 | 66 | 72% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 817 | 68 | 74% | 5.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 785 | 77 | 84% | 6.4 |
| Nurse Practitioner | 2 | 0 | 2 | 516 | 61 | 66% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 469 | 61 | 66% | 5.4 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 295 | 57 | 62% | 5.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 266 | 47 | 51% | 5.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 172 | 43 | 47% | 4 |
| Medical Director | 0 | 1 | 1 | 73 | 21 | 23% | 3.5 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 37 | 13 | 14% | 2.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 7 | 8% | 4.1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
73% of new residents, usually for short-term rehab.
27% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Lakewood Retirement from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (73% of admissions), and a typical Medicare stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
16.7 miles from city center
Estimated distance in miles from Richmond's city center to Lakewood Retirement's address, calculated via Google Maps.
Add your location
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of Hope Health Center | NH AL MC NC | Richmond | 97
Facility
97
VA AVG
95
Rank
#162 / 371 |
69.1%
Facility
69.1%
VA AVG
85.7%
Rank
#187 / 314 | -19% | 3.99
Facility
3.99
VA AVG
3.74
Rank
#39 / 89 | -59% | +7% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93 | 31
Facility
31
VA AVG
38.4
Rank
#48 / 90 | 6.2
Facility
6.2
VA AVG
8.9
Rank
#32 / 90 | - | 71 | - |
27
Facility
27
VA AVG
44
Rank
#326 / 449 | Francis Dilorenzo | $18.7M
Facility
$18.7M
VA AVG
$18.3M
Rank
#51 / 89 | $8.4M
Facility
$8.4M
VA AVG
$6.9M
Rank
#41 / 89 | 45%
Facility
45%
VA AVG
39.7%
Rank
#40 / 89 | 495311 | ||||
| Lakewood Retirement | NH AL IL MC | Richmond (Henrico) | 74
Facility
74
VA AVG
95
Rank
#233 / 371 |
71.6%
Facility
71.6%
VA AVG
85.7%
Rank
#165 / 314 | -16% | 4.81
Facility
4.81
VA AVG
3.74
Rank
#25 / 89 | -48% | +29% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 93 | 22
Facility
22
VA AVG
38.4
Rank
#38 / 90 | 7.3
Facility
7.3
VA AVG
8.9
Rank
#42 / 90 | 1 | 53 | - |
8
Facility
8
VA AVG
44
Rank
#412 / 449 | Heather Rusnak | $39.0M
Facility
$39.0M
VA AVG
$18.3M
Rank
#12 / 89 | $15.3M
Facility
$15.3M
VA AVG
$6.9M
Rank
#17 / 89 | 39.3%
Facility
39.3%
VA AVG
39.7%
Rank
#59 / 89 | 495403 | ||||
| Southampton Rehabilitation and Healthcare Center | NH HC NC PC RC | Richmond (Oxford) | 195
Facility
195
VA AVG
95
Rank
#21 / 371 |
82.9%
Facility
82.9%
VA AVG
85.7%
Rank
#95 / 314 | -3% | 2.94
Facility
2.94
VA AVG
3.74
Rank
#81 / 89 | -5% | -22% | $39.0k
Facility
$39.0k
VA AVG
$54.3k
Rank
#87 / 93 | 51
Facility
51
VA AVG
38.4
Rank
#71 / 90 | 8.5
Facility
8.5
VA AVG
8.9
Rank
#50 / 90 | 2 | 178 | - |
55
Facility
55
VA AVG
44
Rank
#150 / 449 | Raven Powell | $10.6M
Facility
$10.6M
VA AVG
$18.3M
Rank
#46 / 89 | $3.7M
Facility
$3.7M
VA AVG
$6.9M
Rank
#51 / 89 | 34.8%
Facility
34.8%
VA AVG
39.7%
Rank
#69 / 89 | 495423 | ||||
| Westport Rehabilitation and Nursing Center | NH | Richmond | 225
Facility
225
VA AVG
95
Rank
#9 / 371 |
91.1%
Facility
91.1%
VA AVG
85.7%
Rank
#39 / 314 | +6% | 3.02
Facility
3.02
VA AVG
3.74
Rank
#76 / 89 | -21% | -19% | $63.7k
Facility
$63.7k
VA AVG
$54.3k
Rank
#88 / 93 | 139
Facility
139
VA AVG
38.4
Rank
#90 / 90 | 10.7
Facility
10.7
VA AVG
8.9
Rank
#59 / 90 | 3 | 189 | - |
28
Facility
28
VA AVG
44
Rank
#320 / 449 | - | $31.6M
Facility
$31.6M
VA AVG
$18.3M
Rank
#18 / 89 | $16.5M
Facility
$16.5M
VA AVG
$6.9M
Rank
#19 / 89 | 52.2%
Facility
52.2%
VA AVG
39.7%
Rank
#47 / 89 | 495227 |
Lakewood Retirement is located in Richmond, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Lakewood Retirement is in the Henrico neighborhood of Richmond.
Lakewood Retirement has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to VA state health department records, Lakewood Retirement's license expires on September 1, 2026.
Lakewood Retirement's occupancy is 72%.
Jennifer Koeniger is the administrator of Lakewood Retirement.
Lakewood Retirement has 74 beds.
Lakewood Retirement has had 13 recently reported deficiencies.
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