Medium-capacity home · Offers a balance of services and community atmosphere.
Life Care Center of Ooltewah
The resident this place is built for needs two things braided together: nursing care that does not stop, and therapy aimed at getting some ground back. Life Care Center of Ooltewah in Ooltewah, Tennessee, keeps licensed nursing on site at any hour and runs rehabilitation services alongside it.
One hundred twenty beds sit under the license.
Medicare and private pay are the two routes in, Medicare covering skilled care after a qualifying hospital stay and private funds covering the rest directly. A salon handles grooming inside the building. Ashley Borja serves as administrator, and Ooltewah Medical Investors Limited Partn operates the home.
Staffing
Nursing care per resident per day and state rankings: CMS Provider Information.
Standout metric: Physical therapist is +296% above Tennessee average
2 of 6 metrics below Tennessee average
Daily care time per resident, by role
US average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Community insights.
Source: CMS Provider Information, average daily residents
About This Community
Life Care Center of Ooltewah is administered by Ashley Borja.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Includes all inspection records for this property, which could include management/ownership changes. 8 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Tennessee state average• Total citations (300% above) 0 Better No metrics in this bucket.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
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Total citations
| 8 | 2.0 | This facility has 300% more total citations than a typical Tennessee nursing home (8 vs. TN avg 2).↑ 300% worse |
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near Life Care Center of Ooltewah
0.0 miles from city center
Estimated distance in miles from Ooltewah's city center to Life Care Center of Ooltewah's address, calculated via Google Maps.
Calculate Travel Distance to Life Care Center of Ooltewah
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Tennessee average is: 53.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NHC HealthCare Murfreesboro | NH HC HOS SNF | Murfreesboro | 181
Facility
181
TN AVG
105
Rank
#12 / 180 |
66.0%
Facility
66.0%
TN AVG
73.9%
Rank
#93 / 134 | -11% | 3.78
Facility
3.78
TN AVG
3.70
Rank
#63 / 174 | +40% | +2% | $0
Facility
$0
TN AVG
$69.0k
Rank
#1 / 175 | 7
Facility
7
TN AVG
14.5
Rank
#22 / 175 | 3.5
Facility
3.5
TN AVG
4.3
Rank
#54 / 175 | - | 119 | A+ | - | National Health Corporation | $15.0MFiscal year ending 12/2024
Facility
$15.0MFiscal year ending 12/2024
TN AVG
$12.0M
Rank
#41 / 169 | $8.0MFiscal year ending 12/2024
Facility
$8.0MFiscal year ending 12/2024
TN AVG
$6.3M
Rank
#43 / 169 | 53.3%Fiscal year ending 12/2024
Facility
53.3%Fiscal year ending 12/2024
TN AVG
53.2%
Rank
#64 / 169 | 445108 | ||||
| Maxim Healthcare – Jackson | NH HC SNF | Jackson | 191
Facility
191
TN AVG
105
Rank
#9 / 180 |
94.5%
Facility
94.5%
TN AVG
73.9%
Rank
#14 / 134 | +28% | 4.02
Facility
4.02
TN AVG
3.70
Rank
#33 / 174 | -4% | +9% | $0
Facility
$0
TN AVG
$69.0k
Rank
#1 / 175 | 6
Facility
6
TN AVG
14.5
Rank
#15 / 175 | 2.0
Facility
2.0
TN AVG
4.3
Rank
#9 / 175 | - | 181 | - |
32
Facility
32
TN AVG
38
Rank
#114 / 189 | Brandon Vincent | $24.3MFiscal year ending 12/2024
Facility
$24.3MFiscal year ending 12/2024
TN AVG
$12.0M
Rank
#6 / 169 | $13.7MFiscal year ending 12/2024
Facility
$13.7MFiscal year ending 12/2024
TN AVG
$6.3M
Rank
#7 / 169 | 56.2%Fiscal year ending 12/2024
Facility
56.2%Fiscal year ending 12/2024
TN AVG
53.2%
Rank
#52 / 169 | 445004 | ||||
| Ben Atchley Tennessee State Veterans‘ Home | NH SNF | Knoxville | 140
Facility
140
TN AVG
105
Rank
#36 / 180 |
91.6%
Facility
91.6%
TN AVG
73.9%
Rank
#23 / 134 | +24% | 4.87
Facility
4.87
TN AVG
3.70
Rank
#14 / 174 | -10% | +32% | $0
Facility
$0
TN AVG
$69.0k
Rank
#1 / 175 | 5
Facility
5
TN AVG
14.5
Rank
#10 / 175 | 1.7
Facility
1.7
TN AVG
4.3
Rank
#7 / 175 | - | 128 | - |
7
Facility
7
TN AVG
38
Rank
#164 / 189 | State Of Tennessee | $19.7MFiscal year ending 06/2025
Facility
$19.7MFiscal year ending 06/2025
TN AVG
$12.0M
Rank
#15 / 169 | $10.8MFiscal year ending 06/2025
Facility
$10.8MFiscal year ending 06/2025
TN AVG
$6.3M
Rank
#16 / 169 | 55%Fiscal year ending 06/2025
Facility
55%Fiscal year ending 06/2025
TN AVG
53.2%
Rank
#59 / 169 | 445484 | ||||
| West Meade Place LLP | NH SNF | Nashville (West Meade) | 120
Facility
120
TN AVG
105
Rank
#57 / 180 |
87.6%
Facility
87.6%
TN AVG
73.9%
Rank
#40 / 134 | +19% | 2.97
Facility
2.97
TN AVG
3.70
Rank
#157 / 174 | +57% | -20% | $0
Facility
$0
TN AVG
$69.0k
Rank
#1 / 175 | 17
Facility
17
TN AVG
14.5
Rank
#114 / 175 | 5.7
Facility
5.7
TN AVG
4.3
Rank
#138 / 175 | - | 105 | A+ |
54
Facility
54
TN AVG
38
Rank
#47 / 189 | West Meade Place LLP | $17.2MFiscal year ending 12/2024
Facility
$17.2MFiscal year ending 12/2024
TN AVG
$12.0M
Rank
#31 / 169 | $10.8MFiscal year ending 12/2024
Facility
$10.8MFiscal year ending 12/2024
TN AVG
$6.3M
Rank
#17 / 169 | 62.9%Fiscal year ending 12/2024
Facility
62.9%Fiscal year ending 12/2024
TN AVG
53.2%
Rank
#22 / 169 | 445203 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other TN nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities




