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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Lucky Star Care Home is an idyllic assisted living community in Reno, NV, that offers assistance with daily living activities. Here, residents can ease their worries, especially with the community’s thoughtfully furnished accommodations and accessible amenities. Housekeeping, laundry, and meal preparation are also taken care of, so residents can maintain their independence without worries.
To prevent isolation and loneliness, residents are encouraged to participate in social events and wellness programs. Medication reminders are also given to ensure residents take their medications on time. This community is a great choice for residents seeking comfort in retirement, as it has high-quality services and a nurturing environment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 17th out of 43 homes in Nevada for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 2h 35m per day | ▲ 145% State avg: 1h 3m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 15m per day | ▲ 45% State avg: 52m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 13m per day | ▲ 35% State avg: 2h 23m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 6h 21m per day | ▲ 63% State avg: 3h 54m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 2h 14m per day | ▲ 165% State avg: 51m per day · National avg: 29m per day |
Higher than the Nevada average: 81.5%Lucky Star Care Home is administrated by Susan Sowers.
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 21 | This facility has 81% fewer total inspections than a typical Nevada nursing home (4 vs. NV avg 21).↓ 81% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Nevada average 5.1
Last Health inspection on Apr 2025
Nevada average 36.2
Nevada average 7.08
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 13 citations resulted from standard inspections; and 1 of 13 resulted from complaint investigations.
100% better than Nevada averageNevada average: 0.1
100% better than Nevada averageNevada average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
66% more staff per resident than Nevada average
30% better than Nevada average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
23 total: 18 full-time employees and 5 contractors.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.4 hoursAssists with medical care and medications.
14 total: 11 full-time employees and 3 contractors.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.5 hoursHelps with daily care and mobility.
48 total: 33 full-time employees and 15 contractors.
48
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
973 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 33 | 15 | 48 | 9,784 | 92 | 100% | 11.6 |
| Registered Nurse | 18 | 5 | 23 | 7,293 | 92 | 100% | 11.4 |
| Licensed Practical Nurse | 11 | 3 | 14 | 3,798 | 92 | 100% | 11.5 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.1
79% better than Nevada averageNevada average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.8
72% better than Nevada averageNevada average: 17.5
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
79% better than Nevada averageNevada average: 15.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
6.3%
63% better than Nevada averageNevada average: 16.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Nevada averageNevada average: 2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
54% better than Nevada averageNevada average: 5.5%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Nevada averageNevada average: 1.4%
Percent of long-stay residents who lose too much weight
2.3%
57% better than Nevada averageNevada average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Nevada averageNevada average: 4.2%
Percent of long-stay residents who received an antipsychotic medication
1.6%
89% better than Nevada averageNevada average: 14.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
10% better than Nevada averageNevada average: 91.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
8% worse than Nevada averageNevada average: 89.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
19% better than Nevada averageNevada average: 83.9%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
34Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Building Type: Single-story
Housekeeping Services
Social and Recreational Activities
7.0 miles from city center
Estimated distance in miles from Las Vegas's city center to Lucky Star Care Home's address, calculated via Google Maps.
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Lucky Star Care Home is located in Las Vegas, Nevada.
Here are the financial assistance programs available to residents in Nevada.
Lucky Star Care Home is in the Twin Lakes neighborhood of Las Vegas.
Lucky Star Care Home has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NV state health department records, Lucky Star Care Home's license expires on December 31, 2026.
Lucky Star Care Home's occupancy is 90%.
Susan Sowers is the administrator of Lucky Star Care Home.
Lucky Star Care Home has 10 beds.
Lucky Star Care Home is located at 7017 Carmen Blvd., Las Vegas, NV 89128.
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