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Lutheran Community at Telford
Nursing Home, Independent Living, Memory Care & Skilled Nursing · Telford, PA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Lutheran Community at Telford

Nursing Home, Independent Living, Memory Care & Skilled Nursing · Telford, PA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
235 North Washington Street, Telford, PA 18969 View map Calculator: See prices in your area
Lutheran Community at Telford accepts Medicare and private pay.
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Lutheran Community at Telford accepts Medicare and private pay.

Overview of Lutheran Community at Telford

LinkedIn

Lutheran Community at Telford is a non-profit-operated 125-bed personal care community at 235 North Washington Street in Telford, Pennsylvania. A 26-bed secured dementia care unit serves residents on-site. The facility offers independent living, personal care, memory support, healthcare, and rehabilitation, with Medicare and private pay accepted.

CMS rates the facility 5 stars, with health inspection performance 42 percent above Pennsylvania average. The raw compliance record is more mixed: across 13 inspections since 2021, the facility averaged 9.6 deficiencies annually, roughly double the 4.7 state average. No fines or license actions appear on record. Two substantiated complaint investigations in early 2025 identified inadequate supervision in the secured dementia unit, resulting in resident-to-resident abuse incidents; a December 2023 investigation found an agency CNA had stolen a resident’s debit card. Nurse hours run 5h 2m per resident daily, 10 percent above Pennsylvania’s average. Occupancy stands at 58 percent, well below the 78.7 percent state average, indicating current availability across care levels
.
Amenities include a heated indoor pool, fitness and aquatic center, creative arts studio, and meditation chapel, an unusually broad lifestyle offering for a personal care setting.
The community suits older adults in Bucks County wanting a multi-level non-profit campus, with depth in memory support programming and lifestyle amenities for independent and personal care residents.

Facility Direct Line (215) 723-9819
Facility Direct Line (215) 723-9819
LinkedIn

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 66.8% Above PA avg. ▲ 66.8% Above PA avg.PA average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 78.7% Above PA avg. ▲ 78.7% Above PA avg.PA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 47.4% Above PA avg. ▲ 47.4% Above PA avg.PA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 17.9% Above PA avg. ▲ 17.9% Above PA avg.PA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Pennsylvania averages

Rank #38 / 181Nurse hours — State benchmarkedThis home is ranked 38th out of 181 homes we track in Pennsylvania for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 181 Pennsylvania facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 38th out of 181 homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 59m

20% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 0m
+28% State avg: 47m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
49m
−11% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 10m
+44% State avg: 2h 12m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 30m
+28% State avg: 3h 31m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−51% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
32m
Avg State avg: 33m per day · National avg: 28m per day

2 of 6 metrics below state avg

Standout metric: Nurse Aide is +44% above Pennsylvania average

Capacity and availability

Residents per day
73
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
266 days
Bed community size
125-bed community Rank #102 / 552Bed count — State benchmarkedThis home is ranked 102nd out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 65 / 100 Rank #177 / 657Walk Score — State benchmarkedThis home is ranked 177th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
58%
Rank #359 / 494Occupancy rate — State benchmarkedThis home is ranked 359th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
73 / 125
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceAugust 2, 2025
CountyBucks
License LevelFULL
License Number126720
CMS Certification Number395804

Ownership & Operating Entity

Lutheran Community at Telford is legally operated by Lutheran Community At Telford.

Owner NameLutheran Community At Telford
Profit StatusNonprofit

Type Of Units

Alzheimer's
26 units
Total beds
125 units

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

State Inspection Report (PA)

July 16, 2025
97 Total Daily Staff PA avg: 76.9 Rank #106 / 357 Total Daily Staff — State benchmarked This home is ranked 106th out of 357 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 357 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
73 Waking Staff
0 Resident Support Staff
73 Residents Served
4 Current Residents

Secured Dementia Care Unit (PA)

Shepard's Way
26 Capacity
22 Residents Served

Resident Conditions (PA)

Age 60+ 73 (100%)
Mobility Need 24 (33%)
Mental Illness 24 (33%)
Physical Disability 9 (12%)
Intellectual Disability 1 (1%)

Additional Policies & Features

Minimum Age62

Amenities & Lifestyle

Fitness Center
Swimming Pool
Spa
Recreation Area
Courtyard
Chapel
Lounge
Art Gallery
Arts & Crafts
Workshop
Scheduled Transportation
Model Train Room & Wood Shop
Nature Trail
Activities
Specific ProgramsPersonal Care, Healthcare
Religious ServicesWeekly religious services

Contact Lutheran Community at Telford

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 46 citations 3 complaints 14 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points above the Pennsylvania average for nursing homes (83/100)

Rank #183 / 468 in Pennsylvania Inspection Score — State benchmarked This home is ranked 183rd out of 468 homes we track in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 468 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 4 points above the Pennsylvania average for nursing homes (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 2 Worse Metrics worse than Pennsylvania average:
• Inspections with citations (50% above)
• Inspection citation rate (18% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (27% below)
• Citations per inspection (42% below)
• Total complaints (25% below)
• Complaints per year (25% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4663 This facility has 27% fewer total citations than a typical Pennsylvania nursing home (46 vs. PA avg 63).↓ 27% better Rank #269 / 478 Total citations — State benchmarked This home is ranked 269th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 3.35.7 This facility has 42% fewer citations per inspection than a typical Pennsylvania nursing home (3.3 vs. PA avg 5.7).↓ 42% better Rank #197 / 478 Citations per inspection — State benchmarked This home is ranked 197th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1411 This facility has had 27% more total inspections than the Pennsylvania average (14 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 27% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 128 This facility has 50% more inspections with citations than a typical Pennsylvania nursing home (12 vs. PA avg 8).↑ 50% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 86%73% This facility has 13 percentage points higher inspection citation rate than a typical Pennsylvania nursing home (86% vs. PA avg 73%).↑ 13% worse Rank #410 / 478 Inspection citation rate — State benchmarked This home is ranked 410th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 34 This facility has 25% fewer total complaints than a typical Pennsylvania nursing home (3 vs. PA avg 4).↓ 25% better Rank #298 / 478 Total complaints — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 0.60.8 This facility has 25% fewer complaints per year than a typical Pennsylvania nursing home (0.6 vs. PA avg 0.8).↓ 25% better
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 4

State average 6.7

Last Health inspection on Jul 2025

Total health citations
5 Rank #28 / 178Health citations — State benchmarkedThis home is ranked 28th out of 178 homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 178 PA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 31.3

Citations per inspection
1.25 Rank #10 / 178Citations per inspection — State benchmarkedThis home is ranked 10th out of 178 homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 178 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.4

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
0
100% better than State average

State average: 0.6

0 critical citations State average: 0.3
0 serious citations State average: 0.6
5 moderate citations State average: 29.5
0 minor citations State average: 0.8
Citations history (last 3 years)
Quality of Care moderate citation Jul 03, 2025
Corrected
Quality of Care moderate citation May 13, 2025
Corrected
Quality of Care moderate citation Jun 13, 2024
Corrected
Pharmacy moderate citation Jul 07, 2023
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 181
Employees 97
Contractors 84
Staff to resident ratio 2.83 : 1
54% more staff per resident than Pennsylvania average
Pennsylvania average ratio: 1.83 : 1 Pennsylvania average ratio: 1.83 : 1See full Pennsylvania ranking
Avg staff/day 51
Average shift 7 hours
10% worse than Pennsylvania average
Pennsylvania average: 7.8 hours Pennsylvania average shift: 7.8 hoursSee full Pennsylvania ranking
Total staff hours (quarter) 33,048

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 31 total: 9 full-time employees and 22 contractors. 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 27 total: 11 full-time employees and 16 contractors. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 79 total: 48 full-time employees and 31 contractors. 79
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.9%

2,926 contractor hours this quarter

Certified Nursing Assistant: 31 Registered Nurse: 22 Licensed Practical Nurse: 16 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Speech Language Pathologist: 3 Physical Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant48317916,78892100%7.2
Licensed Practical Nurse1116273,90692100%7.4
Registered Nurse922312,78692100%6.7
Clinical Nurse Specialist7072,23692100%8.2
Other Dietary Services Staff6061,9878997%7.6
Nurse Aide in Training5051,3288795%7.7
RN Director of Nursing5056937784%7.4
Mental Health Service Worker2025475762%8.3
Occupational Therapy Aide1014506065%7.5
Administrator1014285762%7.5
Nurse Practitioner1013985358%7.5
Physical Therapy Assistant0333285459%5.8
Qualified Social Worker0332896065%4.7
Respiratory Therapy Technician0332747278%3.6
Speech Language Pathologist0332666166%4.3
Dietitian1011443639%4
Physical Therapy Aide0111243942%3.2
Occupational Therapy Assistant011461516%3
Medical Director011311213%2.6
79 Certified Nursing Assistant
% of Days 100%
27 Licensed Practical Nurse
% of Days 100%
31 Registered Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.4
13% worse than Pennsylvania average

Pennsylvania average: 11.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.4
32% worse than Pennsylvania average

Pennsylvania average: 22.2

Long-stay resident measures
Above average Pennsylvania avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.3%
23% worse than Pennsylvania average

Pennsylvania average: 19.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 28.0%
33% worse than Pennsylvania average

Pennsylvania average: 21.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 36.9%
38% worse than Pennsylvania average

Pennsylvania average: 26.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
105% worse than Pennsylvania average

Pennsylvania average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.7%
69% better than Pennsylvania average

Pennsylvania average: 5.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.3%
88% worse than Pennsylvania average

Pennsylvania average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.5%
62% better than Pennsylvania average

Pennsylvania average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Pennsylvania average

Pennsylvania average: 5.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.8%
10% worse than Pennsylvania average

Pennsylvania average: 17.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
15% better than Pennsylvania average

Pennsylvania average: 86.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
7% better than Pennsylvania average

Pennsylvania average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.17
30% better than Pennsylvania average

Pennsylvania average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.07
11% better than Pennsylvania average

Pennsylvania average: 1.20

Short-stay resident measures
Significantly above average Pennsylvania avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
43% better than Pennsylvania average

Pennsylvania average: 68.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Pennsylvania average

Pennsylvania average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
46% better than Pennsylvania average

Pennsylvania average: 68.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.5%
In line with Pennsylvania average

Pennsylvania average: 23.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.0%
33% worse than Pennsylvania average

Pennsylvania average: 9.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Pennsylvania average

Pennsylvania average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 66.7%
24% better than Pennsylvania average

Pennsylvania average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 54.0%
7% better than Pennsylvania average

Pennsylvania average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

57% of new residents, often for short stays.

Typical stay 10 - 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 64
Medicare
2
3.1% of residents
Medicaid
15
23.4% of residents
Private pay or other
47
73.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$16.0M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.3M Rank #113 / 167Net patient revenue — State benchmarkedThis home is ranked 113th out of 167 homes we track in Pennsylvania. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$16.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$22.2M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #31 / 167Payroll costs — State benchmarkedThis home is ranked 31st out of 167 homes we track in Pennsylvania. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$15.6M 126.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #12 / 167Payroll % of net patient revenue — State benchmarkedThis home is ranked 12th out of 167 homes we track in Pennsylvania. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$28.3M
How we calculate these figures

This home is owned by Ellen Shrager

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 395804

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 10 - 11 months.

Admissions
104 total

Coverage residents most often arrive under.

Medicare 43%
Private pay 57%
Discharges
98 total

Coverage residents most often leave under.

Medicare 34%
Private pay 58%
Medicaid 8%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Living Spaces & Floor Plans for Lutheran Community at Telford

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Address 0.0 miles from city center Info Estimated distance in miles from Telford's city center to Lutheran Community at Telford's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better. This is a proprietary Assisted Living Magazine score.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 69.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Homestead Village ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Lancaster (Rohrerstown)
100
Facility 100
PA AVG 94
Rank #202 / 552
57.0%
Facility 57.0%
PA AVG 69.7
Rank #377 / 494
-18%
5.47
Facility 5.47
PA AVG 4.15
Rank #18 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -23%+32%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
91
Facility 91
PA AVG 83
Rank #112 / 468
7
Facility 7
PA AVG 31.3
Rank #42 / 178
3.5
Facility 3.5
PA AVG 4.4
Rank #84 / 178
-57-
16
Facility 16
PA AVG 47
Rank #558 / 657
Douglas Motter
$21.4MFiscal year ending 06/2024
Facility $21.4MFiscal year ending 06/2024
PA AVG $18.8M
Rank #51 / 167
$12.2MFiscal year ending 06/2024
Facility $12.2MFiscal year ending 06/2024
PA AVG $11.4M
Rank #52 / 167
57%Fiscal year ending 06/2024
Facility 57%Fiscal year ending 06/2024
PA AVG 69.2%
Rank #74 / 167
395720
Dunwoody Village ★ ★ ★ ★ ★
NH
MC
RC
SNF
Newtown Square
81
Facility 81
PA AVG 94
Rank #288 / 552
92.6%
Facility 92.6%
PA AVG 69.7
Rank #46 / 494
+33%
6.24
Facility 6.24
PA AVG 4.15
Rank #9 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +13%+51%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
86
Facility 86
PA AVG 83
Rank #194 / 468
5
Facility 5
PA AVG 31.3
Rank #28 / 178
2.5
Facility 2.5
PA AVG 4.4
Rank #48 / 178
-75-
64
Facility 64
PA AVG 47
Rank #183 / 657
Maureen Casey
$40.1MFiscal year ending 12/2023
Facility $40.1MFiscal year ending 12/2023
PA AVG $18.8M
Rank #8 / 167
$21.7MFiscal year ending 12/2023
Facility $21.7MFiscal year ending 12/2023
PA AVG $11.4M
Rank #9 / 167
54%Fiscal year ending 12/2023
Facility 54%Fiscal year ending 12/2023
PA AVG 69.2%
Rank #86 / 167
395329
Beaumont At Bryn Mawr ★ ★ ★ ★ ★
NH
AL
IL
PC
RC
SNF
Bryn Mawr
18
Facility 18
PA AVG 94
Rank #550 / 552
72.2%
Facility 72.2%
PA AVG 69.7
Rank #241 / 494
+4%
7.86
Facility 7.86
PA AVG 4.15
Rank #1 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ +42%+90%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
96
Facility 96
PA AVG 83
Rank #38 / 468
2
Facility 2
PA AVG 31.3
Rank #7 / 178
2.0
Facility 2.0
PA AVG 4.4
Rank #26 / 178
-13-
8
Facility 8
PA AVG 47
Rank #610 / 657
Joseph Peduzzi
$21.5MFiscal year ending 12/2023
Facility $21.5MFiscal year ending 12/2023
PA AVG $18.8M
Rank #49 / 167
$14.6MFiscal year ending 12/2023
Facility $14.6MFiscal year ending 12/2023
PA AVG $11.4M
Rank #37 / 167
67.8%Fiscal year ending 12/2023
Facility 67.8%Fiscal year ending 12/2023
PA AVG 69.2%
Rank #35 / 167
395753
Kendal-Crosslands Communities ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Kennett Square
51
Facility 51
PA AVG 94
Rank #436 / 552
66.7%
Facility 66.7%
PA AVG 69.7
Rank #291 / 494
-4%
6.94
Facility 6.94
PA AVG 4.15
Rank #6 / 181
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +49%+67%
$12.7k
Facility $12.7k
PA AVG $61.2k
Rank #140 / 183
99
Facility 99
PA AVG 83
Rank #17 / 468
4
Facility 4
PA AVG 31.3
Rank #17 / 178
2.0
Facility 2.0
PA AVG 4.4
Rank #26 / 178
134-
9
Facility 9
PA AVG 47
Rank #602 / 657
Catherine Emig
$25.4MFiscal year ending 12/2023
Facility $25.4MFiscal year ending 12/2023
PA AVG $18.8M
Rank #33 / 167
$16.0MFiscal year ending 12/2023
Facility $16.0MFiscal year ending 12/2023
PA AVG $11.4M
Rank #29 / 167
63%Fiscal year ending 12/2023
Facility 63%Fiscal year ending 12/2023
PA AVG 69.2%
Rank #55 / 167
395388
Lutheran Community at Telford ★ ★ ★ ★ ★
NH
IL
MC
SNF
Telford
125
Facility 125
PA AVG 94
Rank #102 / 552
58.4%
Facility 58.4%
PA AVG 69.7
Rank #359 / 494
-16%
4.99
Facility 4.99
PA AVG 4.15
Rank #38 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +43%+20%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
87
Facility 87
PA AVG 83
Rank #183 / 468
5
Facility 5
PA AVG 31.3
Rank #28 / 178
1.3
Facility 1.3
PA AVG 4.4
Rank #10 / 178
-73-
65
Facility 65
PA AVG 47
Rank #177 / 657
Ellen Shrager
$12.3MFiscal year ending 06/2024
Facility $12.3MFiscal year ending 06/2024
PA AVG $18.8M
Rank #113 / 167
$15.6MFiscal year ending 06/2024
Facility $15.6MFiscal year ending 06/2024
PA AVG $11.4M
Rank #31 / 167
126.5%Fiscal year ending 06/2024
Facility 126.5%Fiscal year ending 06/2024
PA AVG 69.2%
Rank #12 / 167
395804
Nursing Home Explorer

Frequently Asked Questions about Lutheran Community at Telford

Is Lutheran Community at Telford in a walkable area?

Lutheran Community at Telford has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Lutheran Community at Telford?

According to PA state health department records, Lutheran Community at Telford's license number is 126720.

What is the occupancy rate at Lutheran Community at Telford?

Lutheran Community at Telford's occupancy is 58%.

How long has Lutheran Community at Telford been in business?

Lutheran Community at Telford has been operating for approximately 1 year, based on available licensing and registration records.

Does Lutheran Community at Telford have different floorplan options?

Yes — see the floorplan options available at Lutheran Community at Telford on this page.

Are pets allowed at Lutheran Community at Telford?

Yes, Lutheran Community at Telford allows residents to bring their pets.

Does Lutheran Community at Telford operate as a for-profit or non-profit?

Lutheran Community at Telford is registered as a non-profit in PA.

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