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Nella’s at Autumn Lake Healthcare
Nursing Home & Skilled Nursing · Elkins, WV
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nella’s at Autumn Lake Healthcare accepts Medicaid, Medicare, and private pay.
Overview of Nella’s at Autumn Lake Healthcare
Nella’s at Autumn Lake Healthcare provides nursing home and skilled nursing care in Elkins, WV. Skilled nursing means licensed nurses are available on site around the clock, while long term living supports residents who need ongoing care in a nursing home setting. Short term rehabilitation is also available. That combination can suit someone needing temporary rehabilitation or a family arranging ongoing nursing home care.
The community has 60 beds, with 3 hours and 42 minutes of total nurse staffing assigned per resident each day. Medicaid can help cover care for eligible residents whose savings may not cover a long stay, while Medicare covers short term skilled care after a hospital stay rather than long term residence. Private pay allows a family to pay directly. Sherry Foltz serves as the administrator, and Warrior Leasing Co. operates the community.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs West Virginia averages
Rank#12 / 42Nurse hours — State benchmarkedThis nursing home is ranked 12th out of 42 nursing homes we track in West Virginia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 42 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Total nursing care
This nursing home is ranked 12th out of 42 nursing homes we track in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 42m
At state avg
This facilityState avg 3h 37m
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN)RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
37m
−13% State avg: 42m per day · National avg: 41m per day
LPN / LVNLicensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
56m
+3% State avg: 55m per day · National avg: 52m per day
Nurse AideCertified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 9m
+4% State avg: 2h 4m per day · National avg: 2h 20m per day
Weekend Total NursingCombined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 25m
+8% State avg: 3h 11m per day · National avg: 3h 26m per day
Physical TherapistHours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−46% State avg: 3m per day · National avg: 4m per day
Weekend RNRegistered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
25m
+10% State avg: 23m per day · National avg: 28m per day
2 of 6 metrics below state avg
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.60Rank#31 / 43Bed count — State benchmarkedThis nursing home is ranked 31st out of 43 nursing homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Smaller home
· May offer a more intimate, personalized care environment.
Years of operating
A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management.Rank#18 / 40Years in operation — State benchmarkedThis nursing home is ranked 18th out of 40 nursing homes we track in West Virginia for years in operation. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1year
Walk Score
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.Rank#2 / 42Walk Score — State benchmarkedThis nursing home is ranked 2nd out of 42 nursing homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.Rank#40 / 41Occupancy rate — State benchmarkedThis nursing home is ranked 40th out of 41 nursing homes we track in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 41. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
35%This home usually has availability
Lower than the West Virginia average: 87.5%
Occupied beds
21/ 60
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
236days
About this community
License Details
Facility TypeNursing Home (NH)
StatusActive
IssuanceNovember 1, 2024
CountyRandolph
License Number51
CMS Certification Number515196
Ownership & Operating Entity
Nella’s at Autumn Lake Healthcare is legally operated by Warrior Leasing Co., LLC ., and administered by Sherry Foltz.
Owner Name499 Ferguson Road OPCO LLC
Payment & Insurance
2 services
Accept Medicaid
Accept Medicare
Therapy & Rehabilitation
2 services
Rehabilitation Services
Short-Term Rehab
Contact Information
Fax(304) 294-8761
Additional Policies & Features
Pets not allowed
Amenities & Lifestyle
Specific ProgramsLong-Term Living
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. WV average
2 Worse
Metrics worse than West Virginia average:
• Total deficiencies (442% above)
• Deficiencies per inspection (18% above)
0 Better
No metrics in this bucket.
Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.
This Facility
WV Average
vs. WV Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.
1356
250.0
This facility has 442% more total deficiencies than a typical West Virginia nursing home (1356 vs. WV avg 250).↑ 442% worse
Deficiencies per inspection Average deficiencies per inspection.
3.3
2.8
This facility has 18% more deficiencies per inspection than a typical West Virginia nursing home (3.3 vs. WV avg 2.8).↑ 18% worse
Inspections State inspections evaluate whether the facility meets health and safety standards.
This Facility
WV Average
vs. WV Avg
Total inspections Combined count of all inspections conducted at this facility.
409
17.0
This facility has had 2306% more total inspections than the West Virginia average (409 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 2306% more
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
InspectionsSince 2021 · 5 years of data
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Total health inspections5
State average4.7
Last Health inspection on Dec 2025
Total health citations
35Rank#16 / 43Health citations — State benchmarkedThis nursing home is ranked 16th out of 43 nursing homes we track in West Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 43 WV facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average41.8
Citations per inspection
7Rank#7 / 43Citations per inspection — State benchmarkedThis nursing home is ranked 7th out of 43 nursing homes we track in West Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 43 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average9.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 35 citations resulted from standard inspections; 6 of 35 resulted from complaint investigations; and 1 of 35 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 5 years)
Critical health citations
1
25% worse than State average
State average: 0.8
Serious health citations
0
100% better than State average
State average: 0.5
1 critical citationState average: 0.8
0 serious citationsState average: 0.5
33 moderate citationsState average: 40.2
1 minor citationState average: 0.3
Citations history (last 5 years)
Infection Control moderate citationDec 30, 2025
Corrected
Nutrition moderate citationDec 30, 2025
Corrected
Nutrition moderate citationDec 30, 2025
Corrected
Resident Rights moderate citationDec 30, 2025
Corrected
Citations history (last 5 years)
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff112
Employees73
Contractors39
Staff to resident ratio1.23 : 1
17% fewer staff per resident than West Virginia average
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
(Data as of Jan 2026)
Total fines amount
$72K Rank#37 / 43Federal fines — State benchmarkedThis nursing home is ranked 37th out of 43 nursing homes we track in West Virginia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the West Virginia average among facilities with fines, and where it ranks among 43 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
33% higher than West Virginia average
West Virginia average: $54K
Number of fines
2
30% more fines than West Virginia average
West Virginia average: 1.5
Payment DenialsSerious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than West Virginia average
West Virginia average: 0.0
Fines amount comparison
Fines amount comparison
This facility$72K
West Virginia average$54K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Aug 5, 2025
$35K
Civil Money PenaltyFines imposed for noncompliance, which can be assessed per day or per instance of violation.Nov 8, 2023
$37K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.7.3
35% better than West Virginia average
West Virginia average: 11.3
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.16.1
24% better than West Virginia average
West Virginia average: 21.1
Long-stay resident measures
Significantly above averageWest Virginia avg: 3.2CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Percent of long-stay residents whose need for help with daily activities has increased11.7%
38% better than West Virginia average
West Virginia average: 18.9%
Walking Ability Worsened Percent of long-stay residents whose ability to move independently worsened13.3%
39% better than West Virginia average
West Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder23.3%
In line with West Virginia average
West Virginia average: 22.6%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury0.8%
81% better than West Virginia average
West Virginia average: 4.5%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers3.8%
23% better than West Virginia average
West Virginia average: 4.9%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection0.6%
71% better than West Virginia average
West Virginia average: 2.0%
Lost Too Much Weight Percent of long-stay residents who lose too much weight6.9%
5% worse than West Virginia average
West Virginia average: 6.6%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms2.6%
57% better than West Virginia average
West Virginia average: 6.1%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication38.3%
189% worse than West Virginia average
West Virginia average: 13.2%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine100.0%
In line with West Virginia average
West Virginia average: 96.8%
Influenza Vaccine Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.0%
In line with West Virginia average
West Virginia average: 97.6%
Hospitalizations per 1,000 days Number of hospitalizations per 1,000 long-stay resident days.1.27
32% better than West Virginia average
West Virginia average: 1.86
ED visits per 1,000 days Number of outpatient emergency department visits per 1,000 long-stay resident days.1.08
44% better than West Virginia average
West Virginia average: 1.92
Short-stay resident measures
AverageWest Virginia avg: 2.0CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine100.0%
27% better than West Virginia average
West Virginia average: 78.6%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication2.9%
180% worse than West Virginia average
West Virginia average: 1.0%
Influenza VaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine100.0%
26% better than West Virginia average
West Virginia average: 79.4%
Re-hospitalized after SNF stayPercentage of short-stay residents who were re-hospitalized after their nursing home admission.20.8%
10% better than West Virginia average
West Virginia average: 23.0%
Emergency department visitsPercentage of short-stay residents who had an outpatient emergency department visit.8.4%
32% better than West Virginia average
West Virginia average: 12.4%
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.2.0%
155% worse than West Virginia average
West Virginia average: 0.8%
Ability to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.25.0%
53% worse than West Virginia average
West Virginia average: 53.7%
Successful return to home or communityRate of successful return to home or community from a skilled nursing facility.39.2%
22% worse than West Virginia average
West Virginia average: 50.6%
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
35% of new residents, often for short stays.
Typical stay1 - 2 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents91
Medicare
2
2.2% of residents
Medicaid
85
93.4% of residents
Private pay or other
4
4.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Nella’s at Autumn Lake Healthcare from 2023, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2023.
Net Patient Income-$1.5M
Payroll Costs$1.8M
Operating Margin-15.4%
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2023
Occupancy %
74.5%
Beds
100
Net Income
$274,757
Gross Revenue
$9,734,022
Operating Expenses
$10,855,956
Net Patient Income
-$1,450,283
Net Patient Revenue
$9,405,673
Payroll Costs
$1,811,649
Operating Margin %
-15.4%
Medicare %
5.5%
Medicaid %
86.5%
Private %
7.9%
Net Patient Revenue/Day
$346
Cost/Day
$399
Avg Length of Stay
236.5 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
For-profit
Operated by a limited liability company.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.4M
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
For-profit Operated by a limited liability company.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.4M Rank#26 / 34Net patient revenue — State benchmarkedThis nursing home is ranked 26th out of 34 nursing homes we track in West Virginia. Shows this facility's net patient revenue compared to the West Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.7M
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#33 / 34Payroll costs — State benchmarkedThis nursing home is ranked 33rd out of 34 nursing homes we track in West Virginia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the West Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$1.8M
19.3% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#33 / 34Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 33rd out of 34 nursing homes we track in West Virginia. Shows payroll as a percentage of net patient revenue versus the West Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.0M
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.9M
Certification details
License Number:515196
Owner Name:499 Ferguson Road OPCO LLC
Rural vs. Urban:Rural
County:Randolph
Type of Control:For-profit — Operated by a limited liability company.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (40% of admissions), and a typical Medicaid stay runs around 1 - 2 years.
Admissions
126 total
Coverage residents most often arrive under.
Medicare25%
Private pay35%
Medicaid40%
Discharges
115 total
Coverage residents most often leave under.
Medicare15%
Private pay37%
Medicaid49%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Places of interest near Nella’s at Autumn Lake Healthcare
0.0 miles from city center Estimated distance in miles from Elkins's city center to Nella’s at Autumn Lake Healthcare's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The West Virginia average is: 47.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WV nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Nella’s at Autumn Lake Healthcare
Who is the owner of Nella’s at Autumn Lake Healthcare?
Nella’s at Autumn Lake Healthcare is legally operated by Warrior Leasing Co., LLC ., and administered by Sherry Foltz.
Is Nella’s at Autumn Lake Healthcare in a walkable area?
Nella’s at Autumn Lake Healthcare has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Nella’s at Autumn Lake Healthcare?
According to WV state health department records, Nella’s at Autumn Lake Healthcare's license number is 51.
What is the occupancy rate at Nella’s at Autumn Lake Healthcare?
Nella’s at Autumn Lake Healthcare's occupancy is 35%.
How long has Nella’s at Autumn Lake Healthcare been in business?
Nella’s at Autumn Lake Healthcare has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Nella’s at Autumn Lake Healthcare?
No, Nella’s at Autumn Lake Healthcare has a no-pet policy.
Does Nella’s at Autumn Lake Healthcare operate as a for-profit or non-profit?
Nella’s at Autumn Lake Healthcare is registered as a for-profit in WV.