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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
A community where patriotism and Nevada lifestyle are balanced, the Nevada State Veterans Home in Boulder City encourages its veterans to find a new meaning of a quiet and peaceful way of life. Camaraderie is located in the atmosphere of the community and is found in how management and staff honor the retirement home. Seniors are ensured to maintain an active and enjoyable lifestyle in a restful new home.
NSVH living is simple– residents can have stress-free everyday living. Residents are given fully-furnished bedrooms to enjoy leisure and spiritual activities, specialized programs, and healthy, delicious meals available.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Higher than the Nevada average: 81.5%Nevada State Veterans Home – Boulder City is administrated by Jennifer Blanchard.
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 263 | 62 | This facility has 324% more total deficiencies than a typical Nevada nursing home (263 vs. NV avg 62).↑ 324% worse |
|
Deficiencies per year
Average deficiencies per year since 2008.
| 14.6 | 3.4 | This facility has 329% more deficiencies per year than a typical Nevada nursing home (14.6 vs. NV avg 3.4).↑ 329% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.3 | 3 | This facility has 10% more deficiencies per inspection than a typical Nevada nursing home (3.3 vs. NV avg 3).↑ 10% worse |
Inspections
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 80 | 21 | This facility has 281% more total inspections than a typical Nevada nursing home (80 vs. NV avg 21).↑ 281% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 1, 2025, identified deficiencies related to the unauthorized use of physical restraints on a resident with dementia, specifically the use of a Broda chair with a secured seat belt without proper physician orders or consent. Earlier inspections showed a pattern of deficiencies involving resident care issues such as medication administration errors, nutritional assessment lapses, incomplete care plans, and infection control practices. Complaint investigations have substantiated several concerns over time, including verbal abuse by the facility administrator, failure to implement post-fall protocols, and inadequate supervision leading to resident harm, though many complaints were unsubstantiated. Enforcement actions such as staff suspensions and education were noted, but fines or license suspensions were not listed in the available reports. The facility’s inspection history reflects ongoing challenges with resident care and documentation, with some recurring themes but no clear pattern of consistent improvement or worsening in recent years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNevada average 5.1
Last Health inspection on May 2025
Nevada average 36.2
Nevada average 7.08
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 29 citations resulted from standard inspections; 2 of 29 resulted from complaint investigations; and 11 of 29 came from combined inspections (standard and complaint).
100% better than Nevada averageNevada average: 0.1
100% worse than Nevada averageNevada average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
38% worse than Nevada average
5% worse than Nevada average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
8,951 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 64 | 9 | 73 | 34,379 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 24 | 3 | 27 | 12,719 | 92 | 100% | 8.6 |
| Registered Nurse | 14 | 3 | 17 | 7,961 | 92 | 100% | 8.5 |
| Clinical Nurse Specialist | 8 | 1 | 9 | 4,233 | 85 | 92% | 9.3 |
| Other Dietary Services Staff | 6 | 0 | 6 | 2,705 | 91 | 99% | 7.7 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,491 | 62 | 67% | 7.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 997 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 781 | 63 | 68% | 7.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 565 | 67 | 73% | 6 |
| Administrator | 1 | 0 | 1 | 495 | 63 | 68% | 7.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 491 | 61 | 66% | 8.1 |
| RN Director of Nursing | 1 | 0 | 1 | 487 | 59 | 64% | 8.3 |
| Nurse Practitioner | 1 | 0 | 1 | 473 | 57 | 62% | 8.3 |
| Other Social Services Staff | 1 | 0 | 1 | 427 | 55 | 60% | 7.8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 406 | 49 | 53% | 8.3 |
| Qualified Social Worker | 0 | 1 | 1 | 201 | 28 | 30% | 7.2 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
70% lower than Nevada averageNevada average: $34K
29% fewer fines than Nevada averageNevada average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Nevada averageNevada average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Dec 6, 2024 · $10K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 6, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
5% better than Nevada averageNevada average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.2
16% worse than Nevada averageNevada average: 17.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.4%
5% worse than Nevada averageNevada average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
15.7%
25% better than Nevada averageNevada average: 20.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
69% worse than Nevada averageNevada average: 16.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
12% worse than Nevada averageNevada average: 2.5%
Percent of long-stay high risk residents with pressure ulcers
4.7%
15% better than Nevada averageNevada average: 5.5%
Percent of long-stay residents with a urinary tract infection
1.0%
29% better than Nevada averageNevada average: 1.4%
Percent of long-stay residents who lose too much weight
6.7%
23% worse than Nevada averageNevada average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.4%
91% better than Nevada averageNevada average: 4.2%
Percent of long-stay residents who received an antipsychotic medication
12.2%
14% better than Nevada averageNevada average: 14.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
59.9%
34% worse than Nevada averageNevada average: 91.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
8% better than Nevada averageNevada average: 89.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.53
16% better than Nevada averageNevada average: 1.82
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.56
63% better than Nevada averageNevada average: 1.50
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.4%
20% worse than Nevada averageNevada average: 83.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Nevada averageNevada average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.6%
6% worse than Nevada averageNevada average: 80.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
4.0%
83% better than Nevada averageNevada average: 23.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.3%
26% better than Nevada averageNevada average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Nevada averageNevada average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
18.5%
66% worse than Nevada averageNevada average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
14% of new residents, usually for short-term rehab.
74% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
156Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Nevada State Veterans Home – Boulder City based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #3 / 44Payroll — State benchmarkedThis home is ranked 3rd out of 44 homes in Nevada. Shows total annual staff payroll benchmarked to the Nevada average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
9.3 miles from city center
Estimated distance in miles from Boulder City's city center to Nevada State Veterans Home – Boulder City's address, calculated via Google Maps.
— 7.62 miles to nearest hospital (Dignity Health - St. Rose Dominican Hospital, Rose de Lima Campus - Henderson, NV)
Add your location
Nevada State Veterans Home – Boulder City is located in Boulder City, Nevada.
Here are the financial assistance programs available to residents in Nevada.
The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.
| Lake Mead Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Henderson (East Lake Mead Parkway) | 120 | 70.7% | -13% | 3.17 | +17% | -21% | $40.4k | 33 | 8.3 | 2 | 100 | - | 20 | - | $5.4M | $2.1M | 39.2% | 295075 | ||||
| Delmar Gardens of Green Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Henderson (Green Valley South) | 242 | 72.7% | -11% | 3.46 | -28% | -14% | $0 | 34 | 8.5 | - | 195 | - | 55 | Candace Dooling | $23.5M | $11.1M | 47.3% | 295041 | ||||
| Nevada State Veterans Home – Boulder City |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boulder City (Veterans Memorial Drive) | 180 | 88.4% | +8% | - | -21% | - | $10.4k | 29 | 5.8 | 1 | 164 | - | 3 | - | $25.3M | $14.4M | 57% | 295081 | ||||
| TLC Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Henderson (Whitney Ranch) | 255 | 83.9% | +3% | 3.36 | -55% | -17% | $20.7k | 58 | 9.7 | 1 | 230 | A+ | 68 | Phillip Sterling | $9.3M | $4.5M | 47.7% | 295071 |
Nevada State Veterans Home – Boulder City is in the Veterans Memorial Drive neighborhood of Boulder City.
Nevada State Veterans Home – Boulder City has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NV state health department records, Nevada State Veterans Home – Boulder City's license expires on December 31, 2026.
Nevada State Veterans Home – Boulder City's occupancy is 89%.
Jennifer Blanchard is the administrator of Nevada State Veterans Home – Boulder City.
Nevada State Veterans Home – Boulder City has 180 beds.
(702) 332-6784 will put you in contact with the team at Nevada State Veterans Home – Boulder City.
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