Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 months.
New Era Assisted Living is a senior living community located in Lakeland, FL, committed to providing exceptional assisted living services to their residents. As part of their assisted living services and program, they provide 24/7 personal assistance, a special memory support unit for residents living with Alzheimer’s and other forms of dementia, and a bi-weekly visitation by a physician. They also offer respite care, hospice care, and scheduled transportation for medical appointments.
New Era Assisted living doesn’t only offer quality care, they also make sure that the residents in their community are living comfortably, which is why they offer a myriad of services and amenities designed for comfort and entertainment or leisure. These include meal provisions with consideration to the residents’ diet and food preferences, access to a well stocked library, regular trips to the mall, housekeeping and linen services, and regular activities promoting physical and mental well being.
New Era Assisted Living is legally operated by Florry Creative Care Corp, and administered by Cherry Twiggs.
Key information about the people who lead and staff this community.
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 33 | 33 | This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg Rank #514 / 919 Total citations — State benchmarked This home is ranked 514th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 2.5 | 2.5 | This facility has citations per year in line with the Florida average (2.5 vs. FL avg 2.5).— At avg |
|
Citations per inspection
| 1.6 | 1.3 | This facility has 23% more citations per inspection than a typical Florida assisted living residence (1.6 vs. FL avg 1.3).↑ 23% worse Rank #740 / 919 Citations per inspection — State benchmarked This home is ranked 740th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 21 | 26 | This facility has 19% fewer total inspections than a typical Florida assisted living residence (21 vs. FL avg 26).↓ 19% better |
|
Inspections with citations
| 16 | 16 | This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg |
|
Inspection citation rate
| 76% | 62% | This facility has 14 percentage points higher inspection citation rate than a typical Florida assisted living residence (76% vs. FL avg 62%).↑ 14% worse Rank #792 / 919 Inspection citation rate — State benchmarked This home is ranked 792nd out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Florida average 4.3
Last Health inspection on May 2025
Florida average 19.7
Florida average 4.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 15 citations resulted from standard inspections; and 5 of 15 resulted from complaint investigations.
Florida average: 0.8
Florida average: 0.4
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
| Certified Nursing Assistant | 72 | 0 | 72 | 22,740 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 38 | 0 | 38 | 8,725 | 92 | 100% | 7.7 |
| Registered Nurse | 25 | 0 | 25 | 4,088 | 92 | 100% | 7.4 |
| Physical Therapist | 6 | 0 | 6 | 2,920 | 92 | 100% | 8 |
| Occupational Therapy Aide | 5 | 0 | 5 | 2,175 | 92 | 100% | 8.4 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,611 | 67 | 73% | 6.9 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,516 | 70 | 76% | 6.4 |
| Dietitian | 4 | 0 | 4 | 1,253 | 89 | 97% | 8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,021 | 64 | 70% | 8.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 611 | 77 | 84% | 5.4 |
| Qualified Activities Professional | 2 | 0 | 2 | 541 | 71 | 77% | 7.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 526 | 73 | 79% | 6.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Administrator | 2 | 0 | 2 | 424 | 53 | 58% | 8 |
| Nurse Practitioner | 3 | 0 | 3 | 312 | 39 | 42% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 226 | 48 | 52% | 4.7 |
| Medical Director | 1 | 0 | 1 | 6 | 3 | 3% | 2 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
19% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for New Era Assisted Living from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Housing Options: Suite
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.6 miles from city center
Estimated distance in miles from Lakeland's city center to New Era Assisted Living's address, calculated via Google Maps.
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The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| New Era Assisted Living | AL NH HC MC RC | Lakeland | - | 18
Facility
18
FL AVG
89
Rank
#884 / 1074 | - |
44
Facility
44
FL AVG
40
Rank
#638 / 1486 | Suite |
| The Estates At Carpenters | AL IL NH | Lakeland | - | 72
Facility
72
FL AVG
89
Rank
#633 / 1074 | A+ |
68
Facility
68
FL AVG
40
Rank
#234 / 1486 | - |
| Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland | AL IL NC NH | Lakeland (Lake Somerset) | - | 136
Facility
136
FL AVG
89
Rank
#189 / 1074 | - |
55
Facility
55
FL AVG
40
Rank
#426 / 1486 | - |
| Highlands Lake Center | AL NH PC RC | Lakeland | - | 179
Facility
179
FL AVG
89
Rank
#78 / 1074 | - |
9
Facility
9
FL AVG
40
Rank
#1282 / 1486 | - |
| Bridgewalk on Harden | AL HC NH PC RC | Lakeland | - | 120
Facility
120
FL AVG
89
Rank
#256 / 1074 | - |
24
Facility
24
FL AVG
40
Rank
#1015 / 1486 | - |
New Era Assisted Living is located in Lakeland, Florida.
Here are the financial assistance programs available to residents in Florida.
The team at New Era Assisted Living speaks English and Spanish.
New Era Assisted Living is legally operated by Florry Creative Care Corp, and administered by Cherry Twiggs.
New Era Assisted Living has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to FL state health department records, New Era Assisted Living's license number is 12181.
According to FL state health department records, New Era Assisted Living's license expires on September 25, 2027.
New Era Assisted Living's occupancy is 78%.
New Era Assisted Living accepts Medicaid, Other, and VA.
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