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New Mark Rehab and Healthcare Center
Nursing Home & Memory Care · Kansas City, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Outdoor space with green landscaping and building facade Beautiful garden with a gazebo and pond Beautiful garden with a gazebo and pond Lush garden area with a pond and greenery Gazebo in a landscaped outdoor area of a senior facility Cozy common area with comfortable seating

New Mark Rehab and Healthcare Center

Nursing Home & Memory Care · Kansas City, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
11221 North Nashua Dr, Kansas City, MO 64155-1159 View map Calculator: See prices in your area
New Mark Rehab and Healthcare Center accepts Medicaid, Medicare, and private pay.
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New Mark Rehab and Healthcare Center accepts Medicaid, Medicare, and private pay.

Overview of New Mark Rehab and Healthcare Center

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New Mark Operator LLC and administrator Devan Bestgen oversee the day-to-day operations at New Mark Rehab and Healthcare Center, located at 11221 North Nashua Drive in Kansas City, Missouri. The administrative desk processes accounts through traditional payment paths, working with private funds, Medicaid, and Medicare. Family members checking the local grid will find a highly pedestrian-friendly neighborhood scoring 94 out of 100 for walkability, which means you can complete simple errands or walk to nearby spots without needing a car.

Records show that the 199-bed facility stays around 81 percent full, with resident stays averaging about 131 days. This regular operating timeline points to a schedule that balances temporary post-hospital rehab tracks with extended residential care placements. To monitor active medical treatments, the 24-hour shift layout delivers an average of 3 hours and 8 minutes of total nursing care per resident each day, split up among registered nurses, licensed practical nurses, and nurse aides.

Regular review documents from the Department of Health and Senior Services note that inspectors have examined routine resident care protocols, staff supervision habits, and everyday safety operations, keeping the building’s overall citation rate above zero.

Prospective individuals can explore the physical therapy rooms, short-term recovery setups, and shared dining halls. The everyday program emphasizes structured meal choices alongside an open snack bar where residents and guests can grab a bite between breakfast, lunch, and dinner.

Facility Direct Line (816) 734-4433
Facility Direct Line (816) 734-4433 admissions@newmarkrehab.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 59.7% Below MO avg. ▼ 59.7% Below MO avg.MO average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.9% Below MO avg. ▼ 27.9% Below MO avg.MO average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 54.3% Below MO avg. ▼ 54.3% Below MO avg.MO average: 2.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 12.9% Above MO avg. ▲ 12.9% Above MO avg.MO average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Missouri state averages

Total nursing care / resident Info This home is ranked 224th out of 282 homes in Missouri for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 8m per day
Rank #224 / 282Nurse hours — State benchmarkedThis home is ranked 224th out of 282 homes in Missouri. Shows adjusted nurse hours per resident per day benchmarked to the Missouri average, with a ranking across 282 Missouri facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Missouri avg (3h 44m per day)
vs Missouri avg
-16%

4 of 6 metrics below state avg

Standout metric LPN / LVN is +9% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 19m per day ▼ 34% State avg: 28m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 45m per day ▲ 9% State avg: 41m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 14m per day ▼ 5% State avg: 2h 20m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 5m per day ■ Avg State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 28% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 15m per day ▼ 25% State avg: 20m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
131 days
Bed community size
199-bed community Rank #15 / 454Bed count — State benchmarkedThis home is ranked 15th out of 454 homes in Missouri. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 94 / 100 Rank #5 / 563Walk Score — State benchmarkedThis home is ranked 5th out of 563 homes in Missouri. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Missouri facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate
81%
Rank #109 / 434Occupancy rate — State benchmarkedThis home is ranked 109th out of 434 homes in Missouri. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Missouri average: 66.6%
Occupied beds
161 / 199
Average occupied beds in Missouri homes 72 beds

License Details

Facility TypeSkilled Nursing Facility
StatusActive
IssuanceJanuary 8, 2026
ExpirationJanuary 7, 2028
CountyClay
License Number052711
CMS Certification Number265308
Certification TypeMedicare / Medicaid

Ownership & Operating Entity

New Mark Rehab and Healthcare Center is legally operated by New Mark Operator Llc, and administered by Devan Bestgen.

Corporate EntityNEW MARK OPERATOR LLC
Owner NameNew Mark Operator LLC

Type Of Units

Skilled Nursing Facility
199 units
Total beds
199 units

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Memory & Specialized Care

1 service
Dedicated Alzheimer's Unit

Contact New Mark Rehab and Healthcare Center

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2018 · 8 years of data 117 deficiencies 29 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average
Overall vs. MO average 3 Worse Metrics worse than Missouri average:
• Total deficiencies (234% above)
• Deficiencies per year (232% above)
• Total inspections (314% above) 1 Better Metrics better than Missouri average:
• Deficiencies per inspection (20% below)
Latest Inspection December 31, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 11735 This facility has 234% more total deficiencies than a typical Missouri nursing home (117 vs. MO avg 35).↑ 234% worse
Deficiencies per year Info Average deficiencies per year since 2018. 14.64.4 This facility has 232% more deficiencies per year than a typical Missouri nursing home (14.6 vs. MO avg 4.4).↑ 232% worse
Deficiencies per inspection Info Average deficiencies per inspection. 45 This facility has 20% fewer deficiencies per inspection than a typical Missouri nursing home (4 vs. MO avg 5).↓ 20% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 297 This facility has 314% more total inspections than a typical Missouri nursing home (29 vs. MO avg 7).↑ 314% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 31, 2025 complaint investigation found failure to timely report alleged sexual abuse and to conduct a proper investigation, though the allegation was ultimately determined untrue.
  • November 21, 2025 annual inspection cited failures in resident dignity, timely incontinence care, and pressure ulcer prevention affecting multiple residents.
  • Multiple complaint investigations in 2025 documented failures to protect residents from physical abuse, inadequate supervision causing injury, and unsafe wound care leading to hospital transfer.
Show Inspection Reports

Health Inspection History

Inspections since 2019
Total health inspections 7

Missouri average 6.6

Last Health inspection on Sep 2025

Total health citations
42 Rank #194 / 287Health citations — State benchmarkedThis home is ranked 194th out of 287 homes in Missouri. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 287 MO facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 36.5

Citations per inspection
6 Rank #182 / 287Citations per inspection — State benchmarkedThis home is ranked 182nd out of 287 homes in Missouri. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 287 facilities with citation data. Lower is better.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Missouri average 5.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

34 of 42 citations resulted from standard inspections; 5 of 42 resulted from complaint investigations; and 3 of 42 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Missouri average

Missouri average: 0.7

Serious health citations
4
300% worse than Missouri average

Missouri average: 1

0 critical citations Missouri average: 0.7
4 serious citations Missouri average: 1
38 moderate citations Missouri average: 33.6
0 minor citations Missouri average: 1.2
Citations history (last 7 years)
Quality of Care serious citation Sep 26, 2025
Corrected
Care Planning serious citation Sep 26, 2025
Corrected
Resident Rights moderate citation May 02, 2025
Corrected
Abuse/Neglect serious citation Mar 26, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 395
Employees 157
Contractors 238
Staff to resident ratio 3.80 : 1
124% more staff per resident than Missouri average
Missouri average ratio: 1.69 : 1 Missouri average ratio: 1.69 : 1See full Missouri ranking
Avg staff/day 72
Average shift 8.9 hours
10% better than Missouri average
Missouri average: 8.1 hours Missouri average shift: 8.1 hoursSee full Missouri ranking
Total staff hours (quarter) 58,846

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 17 total: 14 full-time employees and 3 contractors. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 80 total: 21 full-time employees and 59 contractors. 80
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 191 total: 64 full-time employees and 127 contractors. 191
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

15.2%

8,938 contractor hours this quarter

Certified Nursing Assistant: 127 Licensed Practical Nurse: 59 Medication Aide/Technician: 21 Qualified Social Worker: 8 Physical Therapy Aide: 7 Speech Language Pathologist: 6 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Registered Nurse: 3

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6412719122,15192100%9.2
Licensed Practical Nurse21598010,33892100%9.7
Medication Aide/Technician1721386,71692100%8.9
Physical Therapist170176,51792100%8
Nurse Aide in Training110113,4939098%11.3
Registered Nurse143172,94192100%9.9
Other Dietary Services Staff5051,55992100%7.2
Clinical Nurse Specialist2021,1438087%8.7
Physical Therapy Aide0777348795%5.2
Administrator1015206571%8
RN Director of Nursing1014916267%7.9
Speech Language Pathologist0664906672%5.3
Nurse Practitioner1014005054%8
Mental Health Service Worker3033774043%8.4
Respiratory Therapy Technician0443515459%5.3
Qualified Social Worker0883346065%5
Physical Therapy Assistant0332915155%5.6
191 Certified Nursing Assistant
% of Days 100%
80 Licensed Practical Nurse
% of Days 100%
38 Medication Aide/Technician
% of Days 100%
17 Physical Therapist
% of Days 100%
11 Nurse Aide in Training
% of Days 98%
17 Registered Nurse
% of Days 100%
5 Other Dietary Services Staff
% of Days 100%
2 Clinical Nurse Specialist
% of Days 87%
7 Physical Therapy Aide
% of Days 95%
1 Administrator
% of Days 71%
1 RN Director of Nursing
% of Days 67%
6 Speech Language Pathologist
% of Days 72%
1 Nurse Practitioner
% of Days 54%
3 Mental Health Service Worker
% of Days 43%
4 Respiratory Therapy Technician
% of Days 59%
8 Qualified Social Worker
% of Days 65%
3 Physical Therapy Assistant
% of Days 55%
View All Staffing Data in Kansas City

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K Rank #177 / 289Federal fines — State benchmarkedThis home is ranked 177th out of 289 homes in Missouri. Shows this facility's cumulative CMS federal fine dollars versus the Missouri average among facilities with fines, and where it ranks among 289 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
89% lower than Missouri average

Missouri average: $73K

Number of fines 1
59% fewer fines than Missouri average

Missouri average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Missouri average

Missouri average: 0.7

Fines amount comparison
Fines amount comparison
This facility $8K
Missouri average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Feb 13, 2024 · $8K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 13, 2024
$8K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.8
35% worse than Missouri average

Missouri average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.5
26% worse than Missouri average

Missouri average: 19.5

Long-stay resident measures
Average Missouri avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.0%
11% worse than Missouri average

Missouri average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 32.4%
57% worse than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.2%
6% worse than Missouri average

Missouri average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.2%
102% worse than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.1%
38% better than Missouri average

Missouri average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
41% better than Missouri average

Missouri average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.4%
51% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.7%
22% worse than Missouri average

Missouri average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.0%
14% better than Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
6% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.3%
In line with Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.36
35% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.25
47% better than Missouri average

Missouri average: 2.35

Short-stay resident measures
Significantly below average Missouri avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 52.4%
21% worse than Missouri average

Missouri average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.1%
42% worse than Missouri average

Missouri average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 45.9%
28% worse than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.8%
6% better than Missouri average

Missouri average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.4%
7% better than Missouri average

Missouri average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 5.3%
583% worse than Missouri average

Missouri average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.2%
23% worse than Missouri average

Missouri average: 53.7%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

49% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

39% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 104
Medicare
6
5.8% of residents
Medicaid
90
86.5% of residents
Private pay or other
8
7.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.0M Rank #65 / 292Revenue — State benchmarkedThis home is ranked 65th out of 292 homes in Missouri. Shows this facility's annual revenue compared to the Missouri average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$462.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #34 / 292Payroll — State benchmarkedThis home is ranked 34th out of 292 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.4M 54.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #48 / 292Payroll % — State benchmarkedThis home is ranked 48th out of 292 homes in Missouri. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.2M
How we calculate these figures

This home is administered by Devan Bestgen.

This home is owned by New Mark Operator LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 265308

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
203 total

Coverage residents most often arrive under.

Medicare 12%
Private pay 49%
Medicaid 39%
Discharges
313 total

Coverage residents most often leave under.

Medicare 4%
Private pay 50%
Medicaid 46%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near New Mark Rehab and Healthcare Center

Address 0.0 miles from city center Info Estimated distance in miles from Kansas City's city center to New Mark Rehab and Healthcare Center's address, calculated via Google Maps.

Calculate Travel Distance to New Mark Rehab and Healthcare Center

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Address

Compare Nursing Homes around Kansas City

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

5 facilities compared · CMS & MO Dept. of Health data

Seasons Rehab and Healthcare Center
NH
ADC
HC
MC
NC
RC
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78
Facility 78
MO AVG 97
Rank #278 / 454
100.0%
Facility 100.0%
MO AVG 66.6%
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+50%
3.54
Facility 3.54
MO AVG 3.74
Rank #171 / 282
 -10%-5%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
21
Facility 21
MO AVG 36.5
Rank #80 / 287
5.3
Facility 5.3
MO AVG 5.7
Rank #150 / 287
-151-
94
Facility 94
MO AVG 45
Rank #5 / 563
Angela Grogan
$7.3M
Facility $7.3M
MO AVG $8.4M
Rank #117 / 292
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Facility $3.6M
MO AVG $3.3M
Rank #114 / 292
49.4%
Facility 49.4%
MO AVG 45.6%
Rank #125 / 292
265850
The Bishop Spencer Place, Inc
NH
AL
IL
MC
RC
Kansas City (Downtown Kansas City)
118
Facility 118
MO AVG 97
Rank #145 / 454
--
5.47
Facility 5.47
MO AVG 3.74
Rank #14 / 282
 -30%+46%
$8.0k
Facility $8.0k
MO AVG $76.9k
Rank #163 / 289
24
Facility 24
MO AVG 36.5
Rank #101 / 287
3.4
Facility 3.4
MO AVG 5.7
Rank #46 / 287
121-
94
Facility 94
MO AVG 45
Rank #5 / 563
Saint Lukes Health System Inc
$13.3M
Facility $13.3M
MO AVG $8.4M
Rank #35 / 292
$7.6M
Facility $7.6M
MO AVG $3.3M
Rank #16 / 292
57.4%
Facility 57.4%
MO AVG 45.6%
Rank #129 / 292
265768
McCrite Plaza at Briarcliff Skilled Facility
NH
AL
HC
IL
MC
Kansas City (Downtown Kansas City)
220
Facility 220
MO AVG 97
Rank #9 / 454
--
5.73
Facility 5.73
MO AVG 3.74
Rank #11 / 282
 -23%+53%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
34
Facility 34
MO AVG 36.5
Rank #163 / 287
5.7
Facility 5.7
MO AVG 5.7
Rank #170 / 287
145-
94
Facility 94
MO AVG 45
Rank #5 / 563
Cassidy Mccrite
$7.3M
Facility $7.3M
MO AVG $8.4M
Rank #104 / 292
$3.9M
Facility $3.9M
MO AVG $3.3M
Rank #65 / 292
53.5%
Facility 53.5%
MO AVG 45.6%
Rank #33 / 292
265869
Rehab of Kansas City South
NH
NC
PC
Kansas City (Downtown Kansas City)
100
Facility 100
MO AVG 97
Rank #177 / 454
89.0%
Facility 89.0%
MO AVG 66.6%
Rank #48 / 434
+34%
2.79
Facility 2.79
MO AVG 3.74
Rank #248 / 282
 -79%-25%
$0
Facility $0
MO AVG $76.9k
Rank #1 / 289
46
Facility 46
MO AVG 36.5
Rank #215 / 287
3.5
Facility 3.5
MO AVG 5.7
Rank #58 / 287
-92-
94
Facility 94
MO AVG 45
Rank #5 / 563
David Mercier
$8.9M
Facility $8.9M
MO AVG $8.4M
Rank #79 / 292
$4.4M
Facility $4.4M
MO AVG $3.3M
Rank #85 / 292
49.4%
Facility 49.4%
MO AVG 45.6%
Rank #173 / 292
265758
New Mark Rehab and Healthcare Center
NH
MC
Kansas City (Downtown Kansas City)
199
Facility 199
MO AVG 97
Rank #15 / 454
80.9%
Facility 80.9%
MO AVG 66.6%
Rank #109 / 434
+21%
3.13
Facility 3.13
MO AVG 3.74
Rank #224 / 282
 -44%-16%
$12.2k
Facility $12.2k
MO AVG $76.9k
Rank #177 / 289
42
Facility 42
MO AVG 36.5
Rank #194 / 287
6.0
Facility 6.0
MO AVG 5.7
Rank #182 / 287
4158-
94
Facility 94
MO AVG 45
Rank #5 / 563
New Mark Operator LLC
$10.0M
Facility $10.0M
MO AVG $8.4M
Rank #65 / 292
$5.4M
Facility $5.4M
MO AVG $3.3M
Rank #34 / 292
54.3%
Facility 54.3%
MO AVG 45.6%
Rank #48 / 292
265308
Nursing Home Explorer

Financial Assistance for
Nursing Home in Missouri

New Mark Rehab and Healthcare Center is located in KANSAS CITY, Missouri.
Here are the financial assistance programs available to residents in Missouri.

Get Financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled
General Missouri resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MO

Rural access prioritized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+
General Missouri resident, in approved facility.
Income Limits ~$1,215/month individual
Asset Limits $2,000 individual
MO

Supplements SSI; facility-based only.

Benefits
Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+
General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.
Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Caregiver must be family; small program size.

Benefits
Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled
General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.
Asset Limits $5,909.25 (individual), $11,818.45 (couple).
MO

Less intensive than waivers; statewide access.

Benefits
Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled
General Missouri resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MO

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —
General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual
Asset Limits Not assessed; need-based.
MO

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits
Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Missouri resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MO

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about New Mark Rehab and Healthcare Center

What neighborhood is New Mark Rehab and Healthcare Center in?

New Mark Rehab and Healthcare Center is in the Downtown Kansas City neighborhood of KANSAS CITY.

Who is the owner of New Mark Rehab and Healthcare Center?

New Mark Rehab and Healthcare Center is legally operated by New Mark Operator Llc, and administered by Devan Bestgen.

Is New Mark Rehab and Healthcare Center in a walkable area?

New Mark Rehab and Healthcare Center has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of New Mark Rehab and Healthcare Center?

According to MO state health department records, New Mark Rehab and Healthcare Center's license number is 052711.

When does New Mark Rehab and Healthcare Center's license expire?

According to MO state health department records, New Mark Rehab and Healthcare Center's license expires on January 7, 2028.

What is the occupancy rate at New Mark Rehab and Healthcare Center?

New Mark Rehab and Healthcare Center's occupancy is 81%.

Does New Mark Rehab and Healthcare Center operate as a for-profit or non-profit?

New Mark Rehab and Healthcare Center is registered as a for-profit in MO.

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