Missouri average 6.6
Last Health inspection on Jul 2024
Bishop Spencer Place, Inc., a member of the Saint Luke’s Health System, operates Bishop Spencer Place at 4301 Madison Avenue in Kansas City, Missouri. The administrative team structures patient accounts through standard funding tracks, processing care expenses via Medicare, Medicaid, and private payments. Guests planning regular visits will find a highly pedestrian-friendly setting with a walkability score of 94 out of 100, which lets family members run errands or walk to nearby services easily without a car.
The 118-bed skilled nursing center maintains a short-term, intensive rehabilitation focus, with resident stays averaging 34 days. This quick operational loop points to a daily schedule built around post-hospital recovery, surgical healing, and transitional respite stays rather than permanent residential placements. To monitor individual therapy targets and clinical needs, the 24-hour staffing framework provides an average of 5 hours and 28 minutes of total daily nursing care per resident, dividing shift duties among registered nurses, practical nurses, and aides.
A primary feature of the campus is its structured culinary program, which provides residents with a $500 monthly credit toward chef-prepared meals. The kitchen staff provides a wide selection of appetizers, main dishes, and desserts across multiple formats, including formal dining room service, casual options, carryout, and direct room delivery. The facility balances this dining plan with standard support tracks like regular local transportation, continuous housekeeping, internal utility management, and on-site concierge services.
Interested individuals can evaluate the physical therapy infrastructure and short-term recovery programs to see how the clinical teams manage transitional care. The internal layout combines these specialized medical spaces with comfortable social lounges and common dining areas.
The Bishop Spencer Place, Inc is legally operated by The Bishop Spencer Place, Inc., and administered by Tina Capeder.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
| 87 | 64 | This facility has 36% more total deficiencies than a typical Missouri nursing home (87 vs. MO avg 64).↑ 36% worse |
|
Deficiencies per inspection
| 5.8 | 5.3 | This facility has 9% more deficiencies per inspection than a typical Missouri nursing home (5.8 vs. MO avg 5.3).↑ 9% worse |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
| 15 | 12 | This facility has had 25% more total inspections than the Missouri average (15 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Missouri average 6.6
Last Health inspection on Jul 2024
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 24 citations resulted from standard inspections; and 6 of 24 resulted from complaint investigations.
Missouri average: 0.7
Missouri average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,794 contractor hours this quarter
| Certified Nursing Assistant | 29 | 0 | 29 | 9,429 | 92 | 100% | 9 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,899 | 92 | 100% | 10.1 |
| Registered Nurse | 5 | 0 | 5 | 1,499 | 86 | 93% | 10.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,282 | 69 | 75% | 9 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,125 | 84 | 91% | 5.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 964 | 61 | 66% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 844 | 90 | 98% | 6 |
| Physical Therapy Aide | 0 | 2 | 2 | 785 | 70 | 76% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 580 | 58 | 63% | 7.8 |
| Nurse Practitioner | 1 | 1 | 2 | 515 | 49 | 53% | 9.4 |
| Administrator | 0 | 1 | 1 | 480 | 60 | 65% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 474 | 68 | 74% | 6.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 413 | 80 | 87% | 5 |
| Clinical Nurse Specialist | 1 | 1 | 2 | 403 | 43 | 47% | 8.6 |
| Qualified Social Worker | 0 | 4 | 4 | 275 | 63 | 68% | 3.4 |
| Medical Director | 0 | 1 | 1 | 33 | 13 | 14% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 35 | 38% | 0.8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jul 29, 2024 · $8K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
37% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for The Bishop Spencer Place, Inc from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Kansas City's city center to The Bishop Spencer Place, Inc's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Missouri average is: 54.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Seasons Rehab and Healthcare Center | NH ADC HOS MC RC SNF | Kansas City | 78
Facility
78
MO AVG
96
Rank
#276 / 450 | - | - | 3.64
Facility
3.64
MO AVG
3.74
Rank
#140 / 268 | -10% | -3% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 276 | 21
Facility
21
MO AVG
36.5
Rank
#76 / 274 | 5.3
Facility
5.3
MO AVG
5.7
Rank
#143 / 274 | - | 151 | - |
94
Facility
94
MO AVG
46
Rank
#5 / 545 | Angela Grogan | $7.3MFiscal year ending 12/2023
Facility
$7.3MFiscal year ending 12/2023
MO AVG
$7.4M
Rank
#89 / 251 | $3.6MFiscal year ending 12/2023
Facility
$3.6MFiscal year ending 12/2023
MO AVG
$3.9M
Rank
#108 / 251 | 49.4%Fiscal year ending 12/2023
Facility
49.4%Fiscal year ending 12/2023
MO AVG
54.9%
Rank
#171 / 251 | 265850 | ||||
| The Bishop Spencer Place, Inc | NH AL IL MC RC SNF | Kansas City | 118
Facility
118
MO AVG
96
Rank
#143 / 450 | - | - | 5.97
Facility
5.97
MO AVG
3.74
Rank
#5 / 268 | -30% | +60% | $8.0k
Facility
$8.0k
MO AVG
$76.9k
Rank
#155 / 276 | 24
Facility
24
MO AVG
36.5
Rank
#97 / 274 | 3.4
Facility
3.4
MO AVG
5.7
Rank
#42 / 274 | 1 | 21 | - |
94
Facility
94
MO AVG
46
Rank
#5 / 545 | Saint Lukes Health System Inc | $13.3MFiscal year ending 12/2023
Facility
$13.3MFiscal year ending 12/2023
MO AVG
$7.4M
Rank
#18 / 251 | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
MO AVG
$3.9M
Rank
#13 / 251 | 57.4%Fiscal year ending 12/2023
Facility
57.4%Fiscal year ending 12/2023
MO AVG
54.9%
Rank
#90 / 251 | 265768 | ||||
| McCrite Plaza at Briarcliff Skilled Facility | NH AL HC HOS IL MC SNF | Kansas City | 220
Facility
220
MO AVG
96
Rank
#9 / 450 | - | - | 5.96
Facility
5.96
MO AVG
3.74
Rank
#5 / 268 | -23% | +59% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 276 | 34
Facility
34
MO AVG
36.5
Rank
#158 / 274 | 5.7
Facility
5.7
MO AVG
5.7
Rank
#163 / 274 | 1 | 44 | - |
94
Facility
94
MO AVG
46
Rank
#5 / 545 | Cassidy Mccrite | $7.3MFiscal year ending 12/2023
Facility
$7.3MFiscal year ending 12/2023
MO AVG
$7.4M
Rank
#87 / 251 | $3.9MFiscal year ending 12/2023
Facility
$3.9MFiscal year ending 12/2023
MO AVG
$3.9M
Rank
#86 / 251 | 53.5%Fiscal year ending 12/2023
Facility
53.5%Fiscal year ending 12/2023
MO AVG
54.9%
Rank
#129 / 251 | 265869 | ||||
| New Mark Rehab and Healthcare Center | NH MC SNF | Kansas City | 199
Facility
199
MO AVG
96
Rank
#14 / 450 |
80.9%
Facility
80.9%
MO AVG
66.5%
Rank
#101 / 407 | +22% | 3.18
Facility
3.18
MO AVG
3.74
Rank
#191 / 268 | -44% | -15% | $12.2k
Facility
$12.2k
MO AVG
$76.9k
Rank
#168 / 276 | 42
Facility
42
MO AVG
36.5
Rank
#187 / 274 | 6.0
Facility
6.0
MO AVG
5.7
Rank
#173 / 274 | 4 | 161 | - |
94
Facility
94
MO AVG
46
Rank
#5 / 545 | New Mark Operator LLC | $10.0MFiscal year ending 12/2023
Facility
$10.0MFiscal year ending 12/2023
MO AVG
$7.4M
Rank
#52 / 251 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
MO AVG
$3.9M
Rank
#39 / 251 | 54.3%Fiscal year ending 12/2023
Facility
54.3%Fiscal year ending 12/2023
MO AVG
54.9%
Rank
#121 / 251 | 265308 | ||||
| Rehab of Kansas City South | NH PC SNF | Kansas City | 100
Facility
100
MO AVG
96
Rank
#175 / 450 |
89.0%
Facility
89.0%
MO AVG
66.5%
Rank
#41 / 407 | +34% | 2.49
Facility
2.49
MO AVG
3.74
Rank
#238 / 268 | -79% | -33% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 276 | 46
Facility
46
MO AVG
36.5
Rank
#207 / 274 | 3.5
Facility
3.5
MO AVG
5.7
Rank
#54 / 274 | - | 89 | - |
94
Facility
94
MO AVG
46
Rank
#5 / 545 | David Mercier | $8.9MFiscal year ending 08/2024
Facility
$8.9MFiscal year ending 08/2024
MO AVG
$7.4M
Rank
#59 / 251 | $4.4MFiscal year ending 08/2024
Facility
$4.4MFiscal year ending 08/2024
MO AVG
$3.9M
Rank
#66 / 251 | 49.4%Fiscal year ending 08/2024
Facility
49.4%Fiscal year ending 08/2024
MO AVG
54.9%
Rank
#171 / 251 | 265758 |
The Bishop Spencer Place, Inc is located in KANSAS CITY, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The Bishop Spencer Place, Inc has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to MO state health department records, The Bishop Spencer Place, Inc's license number is 053453, 053452.
According to MO state health department records, The Bishop Spencer Place, Inc's license expires on March 28, 2028.
The Bishop Spencer Place, Inc's occupancy is 87.5%.
The Bishop Spencer Place, Inc has been operating for approximately 30 years, based on available licensing and registration records.
Yes, The Bishop Spencer Place, Inc allows residents to bring their pets.
The Bishop Spencer Place, Inc is registered as a non-profit in MO.
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