Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Northridge Village is a 68-bed continuing care community at 3300 George Washington Carver Avenue in Ames, Iowa. Managed by Pivotal Healthcare and led by Executive Director Kayla Zellmer, the facility offers a spectrum of care from independent living to a 38-bed skilled nursing unit. Current occupancy for the nursing component is reported at 63%, while the broader campus provides specialized memory care at “Maggie’s Place”. The property is conveniently located in Story County near local medical facilities and retail centers.
Oversight records from the Iowa Department of Inspections, Appeals, and Licensing indicate a history of severe regulatory findings and resident harm. While the nursing unit achieved a citations-per-inspection rate of zero in January 2026, contributing to a high overall CMS rating, the facility has faced over $80,000 in fines for past failures. These violations include three resident deaths between 2021 and 2024 attributed to unaddressed infections, improper transfer protocols, and deactivated safety equipment. In February 2024, the community was fined $6,000 after a resident died following a fall where her emergency pendant had been mistakenly disabled.
Bedside care is currently managed by a staff that provides 4 hours and 27 minutes of nursing time per resident daily, a figure that exceeds the Iowa average. Despite this statistical strength, state investigators previously documented insufficient nursing coverage, noting instances where call-light responses were delayed by up to 34 minutes. Professional services include both long-term medical support and short-term rehabilitation, though past 2-star health inspection ratings suggest foundational gaps in care planning and infection control. Management has historically contested these findings, asserting that evidence of compliance was often overlooked during surveys.
The communal environment features a wellness center, spa, and fitness programs designed for diverse activity levels. Shared social features include on-site church services, card clubs, and movie nights intended to foster resident engagement. However, internal professional reviews from 2026 highlight ongoing concerns regarding management stability and periods of high staff turnover. The facility remains pet-friendly and continues to offer scheduled transportation for off-site appointments and community trips.
This campus fits seniors who want a full range of care levels and many on-site activities. Before deciding, families should ask about the fix for the 2024 emergency equipment failure and request recent records of how fast staff respond to call lights.
Northridge Village is administered by Kayla Zellmer.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
| 20 | 27 | This facility has 26% fewer total deficiencies than a typical Iowa nursing home (20 vs. IA avg 27).↓ 26% better |
|
Deficiencies per year
| 3.3 | 4.5 | This facility has 27% fewer deficiencies per year than a typical Iowa nursing home (3.3 vs. IA avg 4.5).↓ 27% better |
|
Deficiencies per inspection
| 1.3 | 1.8 | This facility has 28% fewer deficiencies per inspection than a typical Iowa nursing home (1.3 vs. IA avg 1.8).↓ 28% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
| 15 | 15 | This facility has total inspections in line with the Iowa average (15 vs. IA avg 15).— At avg |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
53% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Two-storey
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
Kayla Zellmer, LNHA, serves as the Executive Director at Northridge Village. She leads the community with a focus on providing quality senior living services, ensuring a supportive and caring environment for all residents.
1.8 miles from city center
Estimated distance in miles from Ames's city center to Northridge Village's address, calculated via Google Maps.
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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Northridge Village | NH AL IL MC | Ames | 68
Facility
68
IA AVG
71
Rank
#171 / 407 |
63.2%
Facility
63.2%
IA AVG
75.4%
Rank
#224 / 407 | -16% | 4.57
Facility
4.57
IA AVG
4.30
Rank
#72 / 249 | -56% | +6% | $0
Facility
$0
IA AVG
$53.4k
Rank
#1 / 255 | 16
Facility
16
IA AVG
21.7
Rank
#122 / 250 | 4.0
Facility
4.0
IA AVG
4.1
Rank
#136 / 250 | 3 | 36 | A |
5
Facility
5
IA AVG
45
Rank
#488 / 528 | Kayla Zellmer | $11.3M
Facility
$11.3M
IA AVG
$7.0M
Rank
#41 / 251 | $4.7M
Facility
$4.7M
IA AVG
$3.1M
Rank
#67 / 251 | 41.1%
Facility
41.1%
IA AVG
46.3%
Rank
#214 / 251 | 165613 | ||||
| Green Hills Retirement Community | NH AL IL MC NC | Ames (Hamilton Drive) | 56
Facility
56
IA AVG
71
Rank
#234 / 407 |
78.6%
Facility
78.6%
IA AVG
75.4%
Rank
#137 / 407 | +4% | 5.86
Facility
5.86
IA AVG
4.30
Rank
#10 / 249 | -11% | +36% | $0
Facility
$0
IA AVG
$53.4k
Rank
#1 / 255 | 8
Facility
8
IA AVG
21.7
Rank
#50 / 250 | 4.0
Facility
4.0
IA AVG
4.1
Rank
#136 / 250 | - | 45 | - |
18
Facility
18
IA AVG
45
Rank
#430 / 528 | Green Hills Residents' Association | $8.0M
Facility
$8.0M
IA AVG
$7.0M
Rank
#88 / 251 | $5.4M
Facility
$5.4M
IA AVG
$3.1M
Rank
#56 / 251 | 67.5%
Facility
67.5%
IA AVG
46.3%
Rank
#62 / 251 | 165577 | ||||
| Accura HealthCare of Ames | NH HC PC RC | Ames | 75
Facility
75
IA AVG
71
Rank
#130 / 407 |
89.3%
Facility
89.3%
IA AVG
75.4%
Rank
#64 / 407 | +18% | 3.51
Facility
3.51
IA AVG
4.30
Rank
#219 / 249 | +12% | -18% | $0
Facility
$0
IA AVG
$53.4k
Rank
#1 / 255 | 27
Facility
27
IA AVG
21.7
Rank
#180 / 250 | 5.4
Facility
5.4
IA AVG
4.1
Rank
#193 / 250 | 3 | 64 | - |
59
Facility
59
IA AVG
45
Rank
#160 / 528 | Eric Olson | $6.3M
Facility
$6.3M
IA AVG
$7.0M
Rank
#109 / 251 | $3.3M
Facility
$3.3M
IA AVG
$3.1M
Rank
#111 / 251 | 51.8%
Facility
51.8%
IA AVG
46.3%
Rank
#133 / 251 | 165423 |
Northridge Village is located in Ames, Iowa.
Here are the financial assistance programs available to residents in Iowa.
Northridge Village is in the Somerset neighborhood of Ames.
Northridge Village has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IA state health department records, Northridge Village's license number is 858462.
According to IA state health department records, Northridge Village's license expires on October 28, 2026.
Northridge Village's occupancy is 95%.
Yes — see the floorplan options available at Northridge Village on this page.
The team at Northridge Village can be reached at kayla.zellmer@northridgevillage.com.
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