Our Lady of the Valley
Our Lady of the Valley is a Nursing Home in Virginia
Our Lady of the… is a Nursing Home in Virginia
Our Lady of the Valley
Our Lady of the Valley is a Nursing Home in Virginia
Our Lady of the… is a Nursing Home in Virginia
Nestled in the peaceful community of Roanoke, VA, Our Lady of the Valley is a distinguished senior living community that provides assisted living, memory care, rehabilitation, and nursing care services. Here, residents can choose from one-bedroom suites to an intensive personal care studios that accommodate unique needs and preferences. With its well-trained and compassionate team, residents can receive the utmost care and support they need throughout their stay.
The community hosts several exciting and entertaining events from piano concerts to wine tasting. Indulge in delightful and healthy chef-prepared meals that satisfy your cravings. Participate in diverse social activities and life-enrichment programs to boost engagement and wellness. With Our Lady of the Valley, seniors are assured of an empowering and glorious retirement.
Home Information
OUR LADY OF THE VALLEY
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
OccupancyBeds
127
Occupancy
99.0%
Total Bed Days Available
68985
Avg. Length of Stay
110 days
FinanceHome Revenue
$17,424,664.00
Payroll Costs
$6,259,150.00
Profit
$638,443.00
Total Costs
$1,384,536.00
House Specifics:CCN
495357
Owner Name
RAWLINGS, DAVID
Rural vs. Urban
Urban
County
ROANOKE
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
211
Total Discharges
262
% Medicaid Admissions
4%
% Medicare Admissions
86%
% Private Pay Admissions
9%
% Medicaid Discharges
5%
% Medicare Discharges
87%
% Private Pay Discharges
8%
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
8879
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
5842
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
45912
Bed Count (Facility Capacity)
This is the number of people who can stay here (Facility Capacity).
This is the number of people who can stay here (Facility Capacity).
127
Years in Business
36
BBB Rating
Rated A+
Community Stability & Environment
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
68
Somewhat WalkableSome errands can be done on foot. Walkable to several amenities, but not all. Sidewalks usually available but may be inconsistent. Car often needed for larger errands or longer distances.
Safety, Compliance & Inspections Overview
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Citations
Number of deficiencies or violations identified during inspections conducted by Virginia regulators.
20 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited
No review yetNot accredited by the BBB, meaning its business practices have not been formally verified through BBB review. -
Total Complaints
Total number of complaints filed against this facility.
7 complaints
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Total Violations
Total number of regulatory violations on record.
11 violations
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the Virginia transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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Primary Contact
Main representative or administrator responsible for the community, as listed in Virginia licensing records.
Mr. Trent Clugston, Director
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Business ID
Internal identifier assigned to the licensed business operating in Virginia.
2000508
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BBB ID
Better Business Bureau identifier for this business.
0613
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Facility Type
Indicates the state-regulated license category used in Virginia (e.g., Residential Care Facility for the Elderly).
Assisted Living Facility
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in Virginia.
Active
-
License Expires
Date when the current license expires and must be renewed.
March 31, 2026
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Administrator
Name of the facility administrator.
Meagan Seale
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Qualifications
Care types and qualifications this facility is certified to provide.
Residential and Assisted Living Care , Non-Ambulatory , Special Care Unit
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Assigned Inspector
State inspector assigned to this facility.
Holly Copeland
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Date Business Started
The date the business reports it began operations.
September 1, 1989
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Business Hours
Facility operating hours for visitors and inquiries.
24 x 7 , Monday - Sunday
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: Mid-rise
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Our Lady of the Valley
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Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Types of Care at Our Lady of the Valley
Assisted Living
Memory Care
Places of interest near Our Lady of the Valley
0.8 miles from city center
650 N Jefferson St, Roanoke, VA 24016
Email:
[email protected]
Phone:
Not Found
Email:[email protected]
Phone:Not Found
Calculate Travel Distance to Our Lady of the Valley
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Join Our Online
Senior Community!
Connect, laugh, and explore — all from the comfort of your home.
Daily Trivia Games
Test your knowledge, have fun, and win friendly bragging rights.
Shared Hobbies & Projects
Team up with others who love gardening, crafts, photography, and writing.
Birthday Celebrations
We honor our members with live shoutouts, music, and cheerful messages.
Story Circles
Share your life stories, lessons, and laughter with friends who truly listen.
Memory Match Mondays
Boost your brain with fun, interactive memory games.
Travel Time Machine
Take virtual tours through Rome, Paris, or America's most beautiful national parks.
Magic Nights
Enjoy weekly live magic shows that surprise and delight.
Pen Pal Connections
Make new friends across the country through letters, stories, and shared memories.
Golden Hour Music Sessions
Sing along to timeless favorites with live performers and themed playlists.
Garden & Nature Club
Watch live garden tours, swap growing tips, and share photos of your blooms.
Gentle Movement & Meditation
Stretch, breathe, and feel good with calming live sessions.
Tech Help Tuesdays
Get hands-on guidance for Zoom, email, or smartphones — no judgment, no stress.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Comparison Chart
Compare Nursing Homes around Roanoke
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
BBB Score
Walk Score
Home Owner
CCN
Occupancy
Home Revenue
Our Lady of the Valley
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
SNF
24/7 care needed
Roanoke
Studio / 1 Bed
127
No
A+
68
RAWLINGS, DAVID
495357
99.0%
$17,424,664.00
Pheasant Ridge Nursing and Rehab Center
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
SNF
24/7 care needed
Roanoke
Studio / 1 Bed
101
No
A+
15
N/A
N/A
N/A
N/A
Brandon Oaks Nursing and Rehabilitation Center
AL
For seniors needing help with daily tasks but not full-time nursing.
Roanoke
Studio / 1 Bed
43
No
N/A
33
N/A
N/A
N/A
N/A
Avante at Roanoke
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
SNF
24/7 care needed
Roanoke
Studio / 1 Bed
N/A
No
N/A
57
N/A
N/A
N/A
N/A
Old Southwest Rehabilitation and Nursing
AL
For seniors needing help with daily tasks but not full-time nursing.
Roanoke
Studio / 1 Bed
N/A
No
A+
57
N/A
N/A
N/A
N/A
Claim What’s Yours: Financial Aid for Virginia Seniors
Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
VA Medicaid CCC Plus
Official government program page
- General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- VA Specifics: Managed care model; high demand in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
VA Respite Grant
Official government program page
- General: Caregiver of someone 60+, Virginia resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- VA Specifics: Limited grants; rural/urban balance.
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
- General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits: Limited assets (excludes home, car); varies by DSS.
- VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
- General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits: $2,000 (individual).
- VA Specifics: Serves 4,000; personal needs allowance ($90/month).
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
- General: Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- VA Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
- General: Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
Virginia SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- VA Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
- General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
Virginia SFMNP
Official government program page
- General: Age 60+, VA resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
Claim What’s Yours Financial Aid for Virginia Seniors
VA Medicaid CCC Plus
Commonwealth Coordinated Care Plus (CCC Plus)
Requirements:
- General:Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- VA Specifics:Managed care model; high demand in urban areas.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant
Virginia Respite Care Grant Program
Requirements:
- General:Caregiver of someone 60+, Virginia resident.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$40,000 (individual).
- VA Specifics:Limited grants; rural/urban balance.
Benefits without Contact:
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)
Adult Services Program
Requirements:
- General:Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025):Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits:Limited assets (excludes home, car); varies by DSS.
- VA Specifics:Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)
Auxiliary Grant Program
Requirements:
- General:Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025):~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits:$2,000 (individual).
- VA Specifics:Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- VA Specifics:Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program
Energy Assistance Program (EAP)
Requirements:
- General:Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025):~$3,970/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- VA Specifics:Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth).
- VA Specifics:High veteran population; supports rural/urban needs.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief
Property Tax Relief for the Elderly and Disabled
Requirements:
- General:Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025):~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits:Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics:Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP
Senior Farmers’ Market Nutrition Program (SFMNP)
Requirements:
- General:Age 60+, VA resident, low-income.
- Income Limits (2025):~$2,322/month (185% FPL).
- Asset Limits:Not assessed.
- VA Specifics:Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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