Parkview Haven

Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Francesville, IN

CMS overall rating

101 Constitution Dr, Francesville, IN 47946 View map

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Parkview Haven accepts Medicaid, Medicare, and private pay.

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Parkview Haven accepts Medicaid, Medicare, and private pay.

Overview of Parkview Haven

Parkview Haven is a 90-bed skilled nursing and rehabilitation facility in Francesville, Indiana, providing short-term rehabilitation, respite care, and long-term skilled nursing. The facility is operated by Pulaski Memorial Hospital, a county governmental entity, and participates in both Medicare and Medicaid.

Across 14 inspection visits since 2022, Parkview Haven recorded 27 deficiencies — 25% below the Indiana average of 36 — with no civil money penalties and no immediate jeopardy findings. A December 2023 complaint investigation substantiated physical and verbal abuse by a staff member, with two federal deficiencies cited under abuse and failure-to-report regulations; the involved employee was terminated, and subsequent complaint investigations through March 2025 found no deficiencies.

The facility holds a 3-star CMS overall rating, with a 4-star staffing rating reflecting nurse hours averaging 4 hours and 5 minutes per resident per day — roughly 15% above the Indiana average. Quality measures, by contrast, is rated 1 star, driven by elevated rates of falls with major injury and functional decline among long-stay residents.

The facility operates as a Continuing Care Community with outpatient rehabilitation services and an Assisted Living Medicaid Waiver program. The facility’s current occupancy rate is 53%, below Indiana’s average of 68%, indicating available capacity. Medicare accounts for 45% of new admissions, with typical stays lasting one to two months.

Parkview Haven is best suited for short-term post-acute rehabilitation in Pulaski County, with a staffing profile and payer mix oriented toward Medicare recovery stays rather than long-term placement. However, families should review the lower quality-measure performance and prior abuse-related findings before making a placement decision.

Facility Direct Line (219) 567-9149

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 5m per day

vs avg

0 of 1 metrics below state avg

Standout metric Weekend Total Nursing is +12% above state avg

Staff type	Hours / Day / Resident	vs state avg
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 38m per day	▲ 12% State avg: 3h 14m per day · National avg: 3h 26m per day

Capacity and availability

128 days

90-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 22 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

53%

Lower than the Indiana average: 68.1%

Occupied beds

48 / 90

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceSeptember 1, 2024

ExpirationAugust 31, 2026

License Number24-000539-1

CMS Certification Number155746

Parkview Haven is legally operated by Pulaski Memorial Hospital, and administered by Max Jones.

Profit StatusGovernment

Medicare (SNF)

1 units

SNF/NF (Combined)

41 units

Residential

48 units

Total beds

90 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorMichael Keller

Director of NursingJames Stokes

Accept Medicaid

Rehabilitation Services

Respite Care

Short-Term Rehab

Fax(219) 567-2646

Since 2022 · 4 years of data 49 deficiencies 2 complaints 14 inspections

Inspection Score

1 point below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection June 25, 2025 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	49	36	This facility has 36% more total deficiencies than a typical Indiana assisted living residence (49 vs. IN avg 36).↑ 36% worse Rank #239 / 386 Total deficiencies — State benchmarked This home is ranked 239th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	12.3	9	This facility has 37% more deficiencies per year than a typical Indiana assisted living residence (12.3 vs. IN avg 9).↑ 37% worse
Deficiencies per inspection Average deficiencies per inspection.	3.5	1.9	This facility has 84% more deficiencies per inspection than a typical Indiana assisted living residence (3.5 vs. IN avg 1.9).↑ 84% worse Rank #344 / 386 Deficiencies per inspection — State benchmarked This home is ranked 344th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	14	19	This facility has had 26% fewer total visits than the Indiana average (14 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 26% fewer
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	5	7	This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	36%	37%	This facility has 1 percentage point lower inspection deficiency rate than a typical Indiana assisted living residence (36% vs. IN avg 37%).↓ 1% better
Inspections Routine, scheduled inspections conducted by state regulators.	7	13	This facility has 46% fewer inspections than a typical Indiana assisted living residence (7 vs. IN avg 13).↓ 46% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	2	5	This facility has 60% fewer total complaints than a typical Indiana assisted living residence (2 vs. IN avg 5).↓ 60% better Rank #50 / 352 Total complaints — State benchmarked This home is ranked 50th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	0.5	1.3	This facility has 62% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 1.3).↓ 62% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 25, 2025, found no deficiencies related to the complaint investigated, confirming compliance with applicable regulations.
The July 2, 2024 Life Safety inspection cited 4 deficiencies including failure to maintain emergency generator testing and an exit door lock requiring a complex code.
The June 3, 2024 Recertification survey found 8 deficiencies in medication self-administration, skin care, fall prevention, staffing postings, infection control, fire preparedness, and service plan documentation.

Show Inspection Reports

Inspections since 2023

Total health inspections 4

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

5.5

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

19 moderate citations State average: N/A

3 minor citations State average: N/A

Citations history (last 3 years)

Pharmacy moderate citation Jun 25, 2025

Corrected

Quality of Care moderate citation Jun 25, 2025

Corrected

Quality of Care moderate citation Jun 25, 2025

Corrected

Quality of Care moderate citation Jun 25, 2025

Corrected

Total staff 80

Employees 68

Contractors 12

Staff to resident ratio 2.50 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 26

Average shift 6.9 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 16,614

Nursing staff breakdown

7.1 hours

7.9 hours

7.3 hours

Contractor staffing

936 contractor hours this quarter

Speech Language Pathologist: 2 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Mental Health Service Worker: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1 Physical Therapy Aide: 1

Staff by category


Certified Nursing Assistant	32	0	32	7,085	92	100%	7.3
Medication Aide/Technician	8	0	8	1,665	92	100%	7.1
Licensed Practical Nurse	7	0	7	1,500	90	98%	7.9
Registered Nurse	11	0	11	1,440	87	95%	7.1
Other Dietary Services Staff	3	0	3	916	80	87%	7.7
Administrator	2	0	2	752	64	70%	6.1
Mental Health Service Worker	1	1	2	661	75	82%	8.6
Dietitian	1	0	1	512	64	70%	8
Nurse Practitioner	1	0	1	469	61	66%	7.7
RN Director of Nursing	1	0	1	460	66	72%	7
Speech Language Pathologist	0	2	2	345	64	70%	5
Physical Therapy Assistant	0	1	1	308	50	54%	6.2
Clinical Nurse Specialist	1	0	1	236	57	62%	4.1
Qualified Social Worker	0	2	2	114	27	29%	4.2
Occupational Therapy Aide	0	1	1	58	15	16%	3.9
Respiratory Therapy Technician	0	2	2	35	25	27%	1.4
Medical Director	0	1	1	24	3	3%	8
Occupational Therapy Assistant	0	1	1	23	13	14%	1.8
Physical Therapy Aide	0	1	1	12	4	4%	3

32 Certified Nursing Assistant

% of Days 100%

8 Medication Aide/Technician

% of Days 100%

7 Licensed Practical Nurse

% of Days 98%

11 Registered Nurse

% of Days 95%

3 Other Dietary Services Staff

% of Days 87%

2 Administrator

% of Days 70%

2 Mental Health Service Worker

% of Days 82%

1 Dietitian

% of Days 70%

1 Nurse Practitioner

% of Days 66%

1 RN Director of Nursing

% of Days 72%

2 Speech Language Pathologist

% of Days 70%

1 Physical Therapy Assistant

% of Days 54%

1 Clinical Nurse Specialist

% of Days 62%

2 Qualified Social Worker

% of Days 29%

1 Occupational Therapy Aide

% of Days 16%

2 Respiratory Therapy Technician

% of Days 27%

1 Medical Director

% of Days 3%

1 Occupational Therapy Assistant

% of Days 14%

1 Physical Therapy Aide

% of Days 4%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 16.4

104% worse than State average

State average: 8.0

Functional decline score 25.9

52% worse than State average

State average: 17.1

Long-stay resident measures

Above average State avg: 4.1

Need for Help with Daily Activities Increased 23.4%

94% worse than State average

State average: 12.0%

Walking Ability Worsened 35.5%

147% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 18.8%

24% better than State average

State average: 24.6%

Falls with Major Injury 9.3%

141% worse than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 7.4%

70% worse than State average

State average: 4.4%

Urinary Tract Infection 3.9%

224% worse than State average

State average: 1.2%

Lost Too Much Weight 6.2%

9% worse than State average

State average: 5.7%

Depressive Symptoms 0.0%

100% better than State average

State average: 24.1%

Antipsychotic Use 11.7%

6% better than State average

State average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Hospitalizations per 1,000 days 0.71

56% better than State average

State average: 1.60

ED visits per 1,000 days 1.44

In line with State average

State average: 1.48

Short-stay resident measures

Average State avg: 2.9

Pneumococcal Vaccine 100.0%

22% better than State average

State average: 81.7%

Antipsychotic medication increase 1.6%

14% worse than State average

State average: 1.4%

Influenza Vaccine 100.0%

27% better than State average

State average: 79.0%

Falls with major injury 3.7%

381% worse than State average

State average: 0.8%

Ability to care for self at discharge 56.5%

5% better than State average

State average: 53.7%

Successful return to home or community 48.2%

5% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

38% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Total residents 32

Medicare

3.1% of residents

Medicaid

53.1% of residents

Private pay or other

43.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Parkview Haven from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 09/2023.

Occupancy Rate 54.8% ↑ 4.8pp vs 2022

Net Patient Income $320.8K ↓ ~$196.4K vs 2022

Payroll Costs $3.0M ↑ ~$72.2K vs 2022

Operating Margin 6.0% ↓ 3.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	63.5%	62.3%	62.8%	66.9%	61.0%	65.0%	63.6%	61.3%	60.8%	62.5%	45.6%	50.0%	54.8%
Beds	90	90	90	90	90	90	90	90	90	90	90	90	90
Net Income	$274,341	-$77,135	$148,536	$201,763	-$53,590	$504,548	$94,877	-$200,001	$142,639	$255,880	-$391,726	$731,517	$365,635
Gross Revenue	$3,626,144	$3,382,654	$3,985,469	$4,431,514	$2,948,108	$5,203,452	$4,543,594	$4,365,681	$4,623,338	$4,646,655	$3,748,274	$5,178,583	$4,871,057
Operating Expenses	$3,727,416	$3,269,989	$3,770,621	$4,089,063	$2,883,640	$4,553,158	$4,419,461	$4,472,930	$4,358,205	$4,533,042	$4,396,989	$4,808,113	$4,991,975
Net Patient Income	-$144,482	$26,822	$88,078	$161,541	-$101,235	$445,209	$19,482	-$248,041	$99,281	$214,792	-$775,457	$517,168	$320,798
Net Patient Revenue	$3,582,934	$3,296,811	$3,858,699	$4,250,604	$2,782,405	$4,998,367	$4,438,943	$4,224,889	$4,457,486	$4,747,834	$3,621,532	$5,325,281	$5,312,773
Payroll Costs	$2,030,065	$1,797,390	$2,523,386	$1,971,965	$1,304,466	$2,445,628	$2,379,672	$2,458,247	$2,556,188	$2,695,739	$2,223,179	$2,917,153	$2,989,323
Operating Margin %	-4.0%	0.8%	2.3%	3.8%	-3.6%	8.9%	0.4%	-5.9%	2.2%	4.5%	-21.4%	9.7%	6.0%
Medicare %	7.6%	10.7%	6.0%	7.0%	10.0%	8.1%	6.7%	7.0%	7.7%	4.4%	6.6%	13.1%	8.7%
Medicaid %	35.6%	30.2%	34.1%	37.1%	39.9%	28.4%	32.3%	39.6%	37.7%	43.2%	42.3%	29.3%	25.6%
Private %	56.8%	59.1%	59.8%	55.9%	50.1%	63.5%	60.9%	53.4%	54.6%	52.4%	51.1%	57.7%	65.7%
Net Patient Revenue/Day	$172	$184	$187	$194	$208	$216	$212	$210	$223	$231	$242	$324	$295
Cost/Day	$179	$182	$183	$186	$216	$196	$211	$222	$218	$220	$294	$293	$277
Avg Length of Stay	383.1 days	242.6 days	336.7 days	366.9 days	150.1 days	230.0 days	215.7 days	168.6 days	208.5 days	365.3 days	154.5 days	98.8 days	127.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$5.3M

Net patient income

$320.8K

Government City/County

Net patient revenue

$5.3M

Net patient income

$320.8K

Other income

$44.8K

Payroll costs

$3.0M 56.3% of net patient revenue

Other operating costs

$2.0M

Total costs

$5.0M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 45%

Private pay 38%

Medicaid 17%

Coverage residents most often leave under.

Medicare 23%

Private pay 60%

Medicaid 18%

0.0 miles from city center Estimated distance in miles from Francesville's city center to Parkview Haven's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

Who is the Director of Nursing at Parkview Haven?

James Stokes is the Director of Nursing at Parkview Haven.

Who is the owner of Parkview Haven?

Parkview Haven is legally operated by Pulaski Memorial Hospital, and administered by Max Jones.

Is Parkview Haven in a walkable area?

Parkview Haven has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Parkview Haven?

According to IN state health department records, Parkview Haven's license number is 24-000539-1.

When does Parkview Haven's license expire?

According to IN state health department records, Parkview Haven's license expires on August 31, 2026.

What is the occupancy rate at Parkview Haven?

Parkview Haven's occupancy is 53%.

Is Parkview Haven a government-operated facility?

Parkview Haven is a government-operated nursing facility in IN.

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Parkview Haven

Overview of Parkview Haven

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Payment & Insurance

Therapy & Rehabilitation

Contact Information

Amenities & Lifestyle

Contact Parkview Haven

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

32 Certified Nursing Assistant

8 Medication Aide/Technician

7 Licensed Practical Nurse

11 Registered Nurse

3 Other Dietary Services Staff

2 Administrator

2 Mental Health Service Worker

1 Dietitian

1 Nurse Practitioner

1 RN Director of Nursing

2 Speech Language Pathologist

1 Physical Therapy Assistant

1 Clinical Nurse Specialist

2 Qualified Social Worker

1 Occupational Therapy Aide

2 Respiratory Therapy Technician

1 Medical Director

1 Occupational Therapy Assistant

1 Physical Therapy Aide

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Parkview Haven

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