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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Parkview Haven is a 90-bed skilled nursing and rehabilitation facility in Francesville, Indiana, providing short-term rehabilitation, respite care, and long-term skilled nursing. The facility is operated by Pulaski Memorial Hospital, a county governmental entity, and participates in both Medicare and Medicaid.
Across 14 inspection visits since 2022, Parkview Haven recorded 27 deficiencies — 25% below the Indiana average of 36 — with no civil money penalties and no immediate jeopardy findings. A December 2023 complaint investigation substantiated physical and verbal abuse by a staff member, with two federal deficiencies cited under abuse and failure-to-report regulations; the involved employee was terminated, and subsequent complaint investigations through March 2025 found no deficiencies.
The facility holds a 3-star CMS overall rating, with a 4-star staffing rating reflecting nurse hours averaging 4 hours and 5 minutes per resident per day — roughly 15% above the Indiana average. Quality measures, by contrast, is rated 1 star, driven by elevated rates of falls with major injury and functional decline among long-stay residents.
The facility operates as a Continuing Care Community with outpatient rehabilitation services and an Assisted Living Medicaid Waiver program. The facility’s current occupancy rate is 53%, below Indiana’s average of 68%, indicating available capacity. Medicare accounts for 45% of new admissions, with typical stays lasting one to two months.
Parkview Haven is best suited for short-term post-acute rehabilitation in Pulaski County, with a staffing profile and payer mix oriented toward Medicare recovery stays rather than long-term placement. However, families should review the lower quality-measure performance and prior abuse-related findings before making a placement decision.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 43rd out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day | ▲ 12% State avg: 3h 14m per day · National avg: 3h 26m per day |
Lower than the Indiana average: 68.1%Parkview Haven is legally operated by Pulaski Memorial Hospital, and administrated by Max Jones.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.
1 point below the Indiana average for nursing homes (83/100)
Rank #165 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 165th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 82 out of 100. Letter grade B-. 1 point below the Indiana average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 36 | This facility has 36% more total deficiencies than a typical Indiana nursing home (49 vs. IN avg 36).↑ 36% worse Rank #239 / 386 Total deficiencies — State benchmarked This home is ranked 239th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 12.3 | 9 | This facility has 37% more deficiencies per year than a typical Indiana nursing home (12.3 vs. IN avg 9).↑ 37% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.5 | 1.9 | This facility has 84% more deficiencies per inspection than a typical Indiana nursing home (3.5 vs. IN avg 1.9).↑ 84% worse Rank #344 / 386 Deficiencies per inspection — State benchmarked This home is ranked 344th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 14 | 19 | This facility has 26% fewer total visits than a typical Indiana nursing home (14 vs. IN avg 19).↓ 26% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana nursing home (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 36% | 37% | This facility has 1 percentage point lower inspection deficiency rate than a typical Indiana nursing home (36% vs. IN avg 37%).↓ 1% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana nursing home (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 5 | This facility has 60% fewer total complaints than a typical Indiana nursing home (2 vs. IN avg 5).↓ 60% better Rank #50 / 352 Total complaints — State benchmarked This home is ranked 50th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 0.5 | 1.3 | This facility has 62% fewer complaints per year than a typical Indiana nursing home (0.5 vs. IN avg 1.3).↓ 62% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Jun 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2499900% more staff per resident than Indiana average
10% worse than Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 11 RN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursAssists with medical care and medications.
All 7 LPN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 32 CNA Staff are full-time employees. No contractors work on this role.
32
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
936 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 32 | 0 | 32 | 7,085 | 92 | 100% | 7.3 |
| Medication Aide/Technician | 8 | 0 | 8 | 1,665 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 7 | 0 | 7 | 1,500 | 90 | 98% | 7.9 |
| Registered Nurse | 11 | 0 | 11 | 1,440 | 87 | 95% | 7.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 916 | 80 | 87% | 7.7 |
| Administrator | 2 | 0 | 2 | 752 | 64 | 70% | 6.1 |
| Mental Health Service Worker | 1 | 1 | 2 | 661 | 75 | 82% | 8.6 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 469 | 61 | 66% | 7.7 |
| RN Director of Nursing | 1 | 0 | 1 | 460 | 66 | 72% | 7 |
| Speech Language Pathologist | 0 | 2 | 2 | 345 | 64 | 70% | 5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 308 | 50 | 54% | 6.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 236 | 57 | 62% | 4.1 |
| Qualified Social Worker | 0 | 2 | 2 | 114 | 27 | 29% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 58 | 15 | 16% | 3.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 35 | 25 | 27% | 1.4 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 13 | 14% | 1.8 |
| Physical Therapy Aide | 0 | 1 | 1 | 12 | 4 | 4% | 3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.4
104% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.9
52% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.4%
94% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
35.5%
147% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.8%
24% better than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
9.3%
141% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
7.4%
70% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
3.9%
224% worse than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
6.2%
9% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
11.7%
6% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
0.71
56% better than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.44
In line with Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
22% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
14% worse than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
27% better than Indiana averageIndiana average: 79.0%
Percentage of SNF residents who experience falls with major injury during their stay.
3.7%
381% worse than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.5%
5% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.2%
5% worse than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
45% of new residents, usually for short-term rehab.
38% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
32Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Parkview Haven based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #239 / 290Payroll — State benchmarkedThis home is ranked 239th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Francesville's city center to Parkview Haven's address, calculated via Google Maps.
Add your location
Parkview Haven is located in FRANCESVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
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207
IN AVG
116
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#27 / 437 | - | - | 4.16
Facility
4.16
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3.44
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#38 / 287 | -50% | +21% | $0
Facility
$0
IN AVG
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Rank
#1 / 289 | 83
Facility
83
IN AVG
83
Rank
#151 / 384 | 6
Facility
6
IN AVG
25.0
Rank
#17 / 288 | 3.0
Facility
3.0
IN AVG
4.1
Rank
#82 / 288 | - | 38 | A+ |
50
Facility
50
IN AVG
37
Rank
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Facility
$35.6M
IN AVG
$10.7M
Rank
#3 / 290 | $17.6M
Facility
$17.6M
IN AVG
$4.2M
Rank
#2 / 290 | 49.4%
Facility
49.4%
IN AVG
42%
Rank
#145 / 290 | 155026 | ||||
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MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Evansville (East Baseline Road) | 95
Facility
95
IN AVG
116
Rank
#269 / 437 |
50.5%
Facility
50.5%
IN AVG
69.4%
Rank
#344 / 433 | -27% | 3.66
Facility
3.66
IN AVG
3.44
Rank
#70 / 287 | +63% | +7% | $0
Facility
$0
IN AVG
$31.4k
Rank
#225 / 289 | 91
Facility
91
IN AVG
83
Rank
#71 / 384 | 10
Facility
10
IN AVG
25.0
Rank
#41 / 288 | 3.3
Facility
3.3
IN AVG
4.1
Rank
#107 / 288 | - | 53 | A+ |
11
Facility
11
IN AVG
37
Rank
#456 / 587 | Thomas Cook | $12.0M
Facility
$12.0M
IN AVG
$10.7M
Rank
#132 / 290 | $6.4M
Facility
$6.4M
IN AVG
$4.2M
Rank
#98 / 290 | 53.4%
Facility
53.4%
IN AVG
42%
Rank
#98 / 290 | 155854 | ||||
| West River Health Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Facility
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IN AVG
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Rank
#138 / 437 |
74.0%
Facility
74.0%
IN AVG
69.4%
Rank
#153 / 433 | +7% | 4.56
Facility
4.56
IN AVG
3.44
Rank
#27 / 287 | -1% | +33% | $18.7k
Facility
$18.7k
IN AVG
$31.4k
Rank
#259 / 289 | 73
Facility
73
IN AVG
83
Rank
#284 / 384 | 17
Facility
17
IN AVG
25.0
Rank
#104 / 288 | 2.1
Facility
2.1
IN AVG
4.1
Rank
#33 / 288 | 2 | 97 | A+ |
2
Facility
2
IN AVG
37
Rank
#546 / 587 | Carla Baker | $11.1M
Facility
$11.1M
IN AVG
$10.7M
Rank
#149 / 290 | $5.9M
Facility
$5.9M
IN AVG
$4.2M
Rank
#121 / 290 | 53%
Facility
53%
IN AVG
42%
Rank
#103 / 290 | 155785 | ||||
| Parkview Haven |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Facility
90
IN AVG
116
Rank
#286 / 437 |
53.3%
Facility
53.3%
IN AVG
69.4%
Rank
#319 / 433 | -23% | 4.09
Facility
4.09
IN AVG
3.44
Rank
#43 / 287 | +41% | +19% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 82
Facility
82
IN AVG
83
Rank
#165 / 384 | 22
Facility
22
IN AVG
25.0
Rank
#139 / 288 | 5.5
Facility
5.5
IN AVG
4.1
Rank
#218 / 288 | - | 48 | - |
22
Facility
22
IN AVG
37
Rank
#384 / 587 | Pulaski Memorial Hospital | $4.9M
Facility
$4.9M
IN AVG
$10.7M
Rank
#266 / 290 | $3.3M
Facility
$3.3M
IN AVG
$4.2M
Rank
#239 / 290 | 67.3%
Facility
67.3%
IN AVG
42%
Rank
#32 / 290 | 155746 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
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Facility
150
IN AVG
116
Rank
#87 / 437 |
47.3%
Facility
47.3%
IN AVG
69.4%
Rank
#367 / 433 | -32% | 3.49
Facility
3.49
IN AVG
3.44
Rank
#105 / 287 | -29% | +1% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 77
Facility
77
IN AVG
83
Rank
#228 / 384 | 76
Facility
76
IN AVG
25.0
Rank
#282 / 288 | 6.9
Facility
6.9
IN AVG
4.1
Rank
#260 / 288 | 1 | 71 | A+ |
10
Facility
10
IN AVG
37
Rank
#467 / 587 | Westside Snf Operations LLC | $14.1M
Facility
$14.1M
IN AVG
$10.7M
Rank
#93 / 290 | $7.0M
Facility
$7.0M
IN AVG
$4.2M
Rank
#76 / 290 | 49.9%
Facility
49.9%
IN AVG
42%
Rank
#137 / 290 | 155606 |
James Stokes is the Director of Nursing at Parkview Haven.
The legal owner and operator of Parkview Haven is Pulaski Memorial Hospital.
Parkview Haven has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Parkview Haven's license number is 24-000539-1.
According to IN state health department records, Parkview Haven's license expires on August 31, 2025.
Parkview Haven's occupancy is 53%.
Max Jones is the administrator of Parkview Haven.
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