Pine Valley Community Village

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Richland Center, WI

CMS overall rating

25951 Circle View Lane, Richland Center, WI 53581 View map

Calculator: See prices in your area

Pine Valley Community Village accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Pine Valley Community Village accepts Medicare, Medicaid, and private pay.

Overview of Pine Valley Community Village

Pine Valley Community Village is an 80-bed skilled nursing, rehabilitation, and assisted living facility administered by Brittany Paulus at 25951 Circle View Lane in Richland Center, Wisconsin, in Richland County. Owned by Richland County as a governmental entity, the facility accepts Medicare, Medicaid, and private pay. Occupancy at 81 percent exceeds the 70 percent Wisconsin average, with 61.8 percent of current residents funded by Medicaid.

CMS scores Pine Valley Community Village 2 stars, driven primarily by a health inspection score 63.9 percent below the Wisconsin average. Staffing is rated 38.1 percent above average and quality measures 21.6 percent above average. Staffing is the facility’s clearest strength. Total adjusted nursing hours reach 4 hours 53 minutes per resident per day, ranked 41st of 172 Wisconsin SNFs. CNA hours at 3 hours 3 minutes are 18 percent above the Wisconsin average, and weekend total nursing at 4 hours 10 minutes is 12 percent above average, including weekend RN hours modestly above the state benchmark. LPN hours at 25 minutes per day are 34 percent below average. Physical therapist hours are minimal. Meanwhile, the inspection record holds significant weight in the 2-star rating. Across 6 inspections since 2023, the community totaled 20 citations at 3.33 per inspection, both below the Wisconsin state averages of 27.3 and 4.19, respectively. However, 2 of those citations reached critical severity, 122 percent above the Wisconsin average, and 11 of 20 citations arose from complaint investigations, indicating recurring state-escalated resident or family concerns. 2 civil money penalties were assessed in the past three years: $114,000 in March 2025 and $23,000 in July 2025, totaling $137,000. Deficiency categories are evenly distributed across Infection Control, Administration, Abuse/Neglect/Exploitation, and Pharmacy Services. Falls with major injury are the biggest quality measure concern for both long-stay residents (5.6 percent vs. Wisconsin average of 3.2 percent, 74 percent worse) and short-stay residents (1.3 percent vs. 0.8 percent, 69 percent worse). ED visits for long-stay residents run 60 percent above average. The strengths: depressive symptoms and pressure ulcers are well below average, and short-stay re-hospitalization at 18.6 percent is 18 percent better than the Wisconsin benchmark.

Features include a Music and Memory program alongside skilled nursing and dietary services.

Pine Valley Community Village carries an operating loss of $1.6 million annually, covered by Richland County. This matches its historical financial pattern and doesn’t reflect on the county’s commitment to the facility’s operation. Families should ask about fall prevention protocols before placement.

Facility Direct Line (608) 647-2138

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 53m per day

vs avg

2 of 6 metrics below state avg

Standout metric Nurse Aide is +14% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	58m per day	■ Avg State avg: 58m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	31m per day	▼ 19% State avg: 38m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 57m per day	▲ 14% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 53m per day	▲ 4% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 78% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	41m per day	■ Avg State avg: 40m per day · National avg: 28m per day

Capacity and availability

331 days

80-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 70 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

85%

Higher than the Wisconsin average: 70%

Occupied beds

68 / 80

Average occupied beds in Wisconsin homes 54 beds

Facility TypeSkilled Care

CountyRichland

CMS Certification Number525365

Certification TypeTitle 18 SNF Title 19 NF

Pine Valley Community Village is legally operated by Brittany Paulus.

Owner NameRichland County

Profit StatusFor-profit

Rehabilitation Services

Fax(608) 647-8955

Pets not allowed

Inspections since 2023

Total health inspections 6

State average N/A

Last Health inspection on Jul 2025

Total health citations

State average N/A

Citations per inspection

3.33

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 20 citations resulted from standard inspections; 11 of 20 resulted from complaint investigations; and 1 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

2 critical citations State average: N/A

1 serious citation State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Administration moderate citation Jul 22, 2025

Corrected

Administration moderate citation Jul 22, 2025

Corrected

Administration moderate citation Jul 22, 2025

Corrected

Infection Control moderate citation Jul 22, 2025

Corrected

Total staff 152

Employees 96

Contractors 56

Staff to resident ratio 2.24 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 49

Average shift 7.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 32,334

Nursing staff breakdown

8.3 hours

8 hours

7.4 hours

Contractor staffing

5,181 contractor hours this quarter

Certified Nursing Assistant: 21 Registered Nurse: 10 Physical Therapy Aide: 5 Qualified Social Worker: 4 Speech Language Pathologist: 4 Respiratory Therapy Technician: 3 Licensed Practical Nurse: 3 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	58	21	79	17,524	92	100%	7.4
Registered Nurse	15	10	25	5,049	92	100%	8.3
Licensed Practical Nurse	9	3	12	3,222	92	100%	8
Other Dietary Services Staff	3	0	3	1,092	90	98%	7.7
Medication Aide/Technician	5	0	5	874	72	78%	7.4
Mental Health Service Worker	2	0	2	874	65	71%	8
Physical Therapy Aide	0	5	5	561	66	72%	4.5
Nurse Practitioner	1	0	1	510	64	70%	8
Clinical Nurse Specialist	1	0	1	477	57	62%	8.4
Administrator	1	0	1	472	59	64%	8
Dietitian	1	0	1	458	58	63%	7.9
Qualified Social Worker	0	4	4	358	67	73%	4.6
Speech Language Pathologist	0	4	4	348	66	72%	3.7
Physical Therapy Assistant	0	2	2	201	61	66%	3.2
Occupational Therapy Aide	0	1	1	131	26	28%	5
Respiratory Therapy Technician	0	3	3	92	54	59%	1.4
Occupational Therapy Assistant	0	2	2	54	9	10%	6
Medical Director	0	1	1	39	30	33%	1.3

79 Certified Nursing Assistant

% of Days 100%

25 Registered Nurse

% of Days 100%

12 Licensed Practical Nurse

% of Days 100%

3 Other Dietary Services Staff

% of Days 98%

5 Medication Aide/Technician

% of Days 78%

2 Mental Health Service Worker

% of Days 71%

5 Physical Therapy Aide

% of Days 72%

1 Nurse Practitioner

% of Days 70%

1 Clinical Nurse Specialist

% of Days 62%

1 Administrator

% of Days 64%

1 Dietitian

% of Days 63%

4 Qualified Social Worker

% of Days 73%

4 Speech Language Pathologist

% of Days 72%

2 Physical Therapy Assistant

% of Days 66%

1 Occupational Therapy Aide

% of Days 28%

3 Respiratory Therapy Technician

% of Days 59%

2 Occupational Therapy Assistant

% of Days 10%

1 Medical Director

% of Days 33%

View All Staffing Data

Total fines amount $137K

44% higher than State average

State average: $95K

Number of fines 2

In line with State average

State average: 2.1

Payment Denials 0

100% fewer payment denials than State average

State average: 0.7

Fines amount comparison

This facility $137K

State average $95K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Jul 22, 2025

$23K

Civil Money Penalty Mar 31, 2025

$114K

Last updated: Jan 2026

High-risk clinical events score 11.1

6% worse than State average

State average: 10.5

Functional decline score 19.8

10% better than State average

State average: 22.1

Long-stay resident measures

Below average State avg: 3.0

Need for Help with Daily Activities Increased 18.9%

7% worse than State average

State average: 17.6%

Walking Ability Worsened 20.0%

12% better than State average

State average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence 20.6%

21% better than State average

State average: 26.0%

Falls with Major Injury 5.6%

74% worse than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers 3.6%

34% better than State average

State average: 5.4%

Urinary Tract Infection 3.0%

7% better than State average

State average: 3.2%

Lost Too Much Weight 7.5%

53% worse than State average

State average: 4.9%

Depressive Symptoms 1.0%

81% better than State average

State average: 5.0%

Antipsychotic Use 22.4%

40% worse than State average

State average: 16.1%

Pneumococcal Vaccine 99.1%

In line with State average

State average: 95.9%

Influenza Vaccine 96.4%

In line with State average

State average: 95.0%

Hospitalizations per 1,000 days 1.81

12% worse than State average

State average: 1.61

ED visits per 1,000 days 3.51

60% worse than State average

State average: 2.19

Short-stay resident measures

Average State avg: 2.9

Pneumococcal Vaccine 96.5%

11% better than State average

State average: 87.3%

Antipsychotic medication increase 0.8%

35% better than State average

State average: 1.2%

Influenza Vaccine 94.3%

15% better than State average

State average: 82.2%

Re-hospitalized after SNF stay 18.6%

18% better than State average

State average: 22.7%

Emergency department visits 14.2%

5% better than State average

State average: 15.0%

Falls with major injury 1.3%

69% worse than State average

State average: 0.8%

Ability to care for self at discharge 54.2%

In line with State average

State average: 53.7%

Successful return to home or community 49.1%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

60% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

28% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 4 years

Total residents 68

Medicare

14.7% of residents

Medicaid

61.8% of residents

Private pay or other

23.5% of residents

Financial Trends

Historical financial and operational data for Pine Valley Community Village from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 80.6% ↓ 2.9pp vs 2022

Net Patient Income -$1.6M ↓ ~$340.4K vs 2022

Payroll Costs $7.3M ↑ ~$1.0M vs 2022

Operating Margin -15.6% ↓ 2.2pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.4%	88.2%	91.0%	89.6%	90.6%	91.4%	96.1%	95.5%	94.7%	87.3%	85.6%	83.5%	80.6%
Beds	104	104	100	100	95	91	80	80	80	80	80	80	80
Net Income	-$604,720	$531,294	-$184,674	-$1,289,140	-$1,266,333	-$2,676,712	-$2,213,440	$563,964	-$815,871	$524,998	-$1,226,521	-$1,288,532	-$1,574,157
Gross Revenue	$9,178,761	$9,708,187	$9,660,314	$9,476,273	$9,281,534	$8,808,623	$9,369,030	$10,024,428	$10,699,720	$10,006,100	$10,081,442	$9,926,709	$10,038,682
Operating Expenses	$7,951,252	$7,732,854	$8,405,983	$8,464,586	$8,352,016	$8,799,210	$9,480,801	$9,472,193	$10,309,893	$10,448,580	$10,338,761	$10,919,540	$12,096,070
Net Patient Income	-$676,698	-$321,274	-$980,716	-$1,312,055	-$1,258,010	-$2,107,043	-$2,188,073	-$1,831,408	-$2,171,675	-$2,238,461	-$1,902,314	-$1,289,257	-$1,629,673
Net Patient Revenue	$7,274,554	$7,411,580	$7,425,267	$7,152,531	$7,094,006	$6,692,167	$7,292,728	$7,640,785	$8,138,218	$8,210,119	$8,436,447	$9,630,283	$10,466,397
Payroll Costs	$5,929,150	$5,604,893	$6,131,971	$6,292,902	$6,184,445	$6,319,752	$5,797,053	$5,906,702	$6,327,429	$6,475,324	$6,259,795	$6,245,164	$7,257,524
Operating Margin %	-9.3%	-4.3%	-13.2%	-18.3%	-17.7%	-31.5%	-30.0%	-24.0%	-26.7%	-27.3%	-22.6%	-13.4%	-15.6%
Medicare %	12.4%	14.7%	13.7%	12.1%	12.4%	7.3%	12.9%	10.8%	11.7%	13.2%	11.6%	13.5%	15.6%
Medicaid %	0.0%	0.0%	0.0%	48.1%	43.8%	49.4%	73.3%	73.9%	74.3%	74.1%	74.2%	70.6%	64.4%
Private %	87.6%	85.3%	86.3%	39.8%	43.7%	43.3%	13.8%	15.3%	13.9%	12.7%	14.3%	15.9%	20.0%
Net Patient Revenue/Day	$210	$221	$224	$219	$226	$220	$260	$274	$294	$321	$338	$395	$445
Cost/Day	$229	$230	$253	$259	$266	$289	$338	$340	$373	$409	$414	$448	$514
Avg Length of Stay	229.7 days	282.0 days	246.0 days	289.3 days	222.7 days	292.6 days	231.9 days	223.0 days	279.2 days	308.0 days	357.0 days	312.5 days	331.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$10.5M

Net patient income

-$1.6M

For-profit Corporation

Net patient revenue

$10.5M

Net patient income

-$1.6M

Other income

$55.5K

Payroll costs

$7.3M 69.3% of net patient revenue

Other operating costs

$4.8M

Total costs

$12.1M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (60% of admissions), and a typical Medicare stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 60%

Private pay 28%

Medicaid 11%

Coverage residents most often leave under.

Medicare 72%

Private pay 8%

Medicaid 20%

0.0 miles from city center Estimated distance in miles from Richland Center's city center to Pine Valley Community Village's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Pine Valley Community Village

Add your location

Compare Nursing Homes around the area

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.


Harbor Haven Health & Rehabilitation	NH HOS MC PC SNF	Fond Du Lac	-	85	-	57	Private / Semi-Private Rooms
Lasata Care Center	NH AL IL SNF	Cedarburg	-	106	A+	84	-
Maplewood of Sauk Prairie	NH MC PC RC SNF	Sauk City	-	120	A+	67	-
Columbia Health Care Center	NH	Wyocena	-	85	-	9	-
Pine Valley Community Village	NH AL MC SNF	Richland Center	-	80	-	70	-

Nursing Home Explorer

Who is the owner of Pine Valley Community Village?

Pine Valley Community Village is legally operated by Brittany Paulus.

Is Pine Valley Community Village in a walkable area?

Pine Valley Community Village has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Pine Valley Community Village?

Pine Valley Community Village's occupancy is 85%.

Are pets allowed at Pine Valley Community Village?

No, Pine Valley Community Village has a no-pet policy.

Does Pine Valley Community Village operate as a for-profit or non-profit?

Pine Valley Community Village is registered as a for-profit in WI.

Who is the administrator of Pine Valley Community Village?

Brittany Paulus is the administrator of Pine Valley Community Village.

How many beds does Pine Valley Community Village have?

Pine Valley Community Village has 80 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Pine Valley Community Village

Overview of Pine Valley Community Village

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Pine Valley Community Village

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

79 Certified Nursing Assistant

25 Registered Nurse

12 Licensed Practical Nurse

3 Other Dietary Services Staff

5 Medication Aide/Technician

2 Mental Health Service Worker

5 Physical Therapy Aide

1 Nurse Practitioner

1 Clinical Nurse Specialist

1 Administrator

1 Dietitian

4 Qualified Social Worker

4 Speech Language Pathologist

2 Physical Therapy Assistant

1 Occupational Therapy Aide

3 Respiratory Therapy Technician

2 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Pine Valley Community Village

Calculate Travel Distance to Pine Valley Community Village

Compare Nursing Homes around the area

Guides for Better Senior Living