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Pine View Care Center
Nursing Home, Memory Care & Skilled Nursing · Black River Falls, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Pine View Care Center

Nursing Home, Memory Care & Skilled Nursing · Black River Falls, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
400 County Rd R, Black River Falls, WI 54615 View map Calculator: See prices in your area
Pine View Care Center accepts Medicare, Medicaid, and private pay.
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Pine View Care Center accepts Medicare, Medicaid, and private pay.

Overview of Pine View Care Center

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Pine View Care Center is a 95-bed skilled nursing facility in Black River Falls, Wisconsin, offering skilled nursing, rehabilitation therapy, memory care, assisted living, and respite care. The center is operated by Kandis Fieber under Jackson Pine View Healthcare, LLC, and accepts Medicare, Medicaid, and private pay. Pine View holds a 4-star CMS overall rating. Its staffing is the clearest strength: total nurse staffing averages 5 hours 20 minutes per resident per day, ranking 23rd out of 172 Wisconsin skilled nursing facilities and roughly 38% above the state average. No federal penalties have been issued in the past three years, a clean compliance baseline. Quality Measures trail the state slightly — long-stay antipsychotic medication use is at 26.5%, well above Wisconsin’s 16.1% average, a figure worth noting specifically for memory care placements. The facility’s occupancy rate is 50%, compared to a Wisconsin average of 70%, indicating consistent bed availability. Private pay accounts for 57% of admissions, with a typical private-pay stay of 12 to 13 months, suggesting the facility supports longer-term placements alongside its rehabilitation track. Amenities include several outdoor patio areas, private rooms, chef- and dietician-directed menus, and recreational lounge areas. Pine View Care Center’s staffing strength and current availability make it best suited for residents seeking post-acute rehabilitation and longer-term skilled nursing care in Jackson County. Families considering memory care placement should weigh the antipsychotic use rate alongside the facility’s staffing depth and clean penalty record.

Facility Direct Line (715) 284-5396
Facility Direct Line (715) 284-5396
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 20m per day
Rank #25 / 178Nurse hours — State benchmarkedThis home is ranked 25th out of 178 homes in Wisconsin for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 178 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

5 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +4% above state avg
Staff type Hours / Day / Resident vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 1h 0m per day ▲ 4% State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 34m per day ▼ 10% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 12m per day ▼ 15% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 17m per day ▼ 12% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 81% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 37m per day ▼ 6% State avg: 40m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
204 days
Bed community size
95-bed community Rank #81 / 495Bed count — State benchmarkedThis home is ranked 81st out of 495 homes in Wisconsin for Bed Count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 52 / 100 Rank #204 / 580Walk Score — State benchmarkedThis home is ranked 204th out of 580 homes in Wisconsin for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
35%
Rank #386 / 407Occupancy rate — State benchmarkedThis home is ranked 386th out of 407 homes in Wisconsin for Occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Wisconsin average: 70%
Occupied beds
33 / 95
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountyJackson
CMS Certification Number525409
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Pine View Care Center is legally operated by Kandis Fieber.

Owner NameJackson Pine View Healthcare, LLC
Profit StatusFor-profit

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Information

Fax(715) 284-1502

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Guest Meals
Guest Wi-Fi
Several Outdoor Patio Areas
Private Rooms Available
Housekeeping
Laundry
Cable-Ready Rooms
Recreational Lounge Areas
Chef And Dietician Directed Menus

Contact Pine View Care Center

Health Inspection History

Inspections since 2023
Total health inspections 4

State average N/A

Last Health inspection on Sep 2025

Total health citations
15 Rank #61 / 180Health citations — State benchmarkedThis home is ranked 61st out of 180 homes in Wisconsin for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
3.75 Rank #78 / 180Citations per inspection — State benchmarkedThis home is ranked 78th out of 180 homes in Wisconsin for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 15 citations resulted from standard inspections; and 7 of 15 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
2
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

2 critical citations State average: N/A
0 serious citations State average: N/A
13 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 3 years)
Nutrition moderate citation Sep 17, 2025
Corrected
Nutrition moderate citation Jul 03, 2024
Corrected
Pharmacy moderate citation Jul 03, 2024
Corrected
Resident Rights moderate citation Jul 03, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 59
Employees 39
Contractors 20
Staff to resident ratio 1.97 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 21
Average shift 7.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 14,677

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 7 LPN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 20 total: 18 full-time employees and 2 contractors. 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

12.5%

1,837 contractor hours this quarter

Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Physical Therapy Assistant: 3 Certified Nursing Assistant: 2 Speech Language Pathologist: 2 Clinical Nurse Specialist: 1 Physical Therapy Aide: 1 Medical Director: 1 Nurse Practitioner: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 18 2 20 6,683 92 100% 8.4
Registered Nurse 7 0 7 2,341 92 100% 10.4
Licensed Practical Nurse 7 0 7 1,744 91 99% 6.9
Other Dietary Services Staff 4 0 4 1,303 92 100% 7.6
Administrator 1 0 1 551 65 71% 8.5
Mental Health Service Worker 1 0 1 481 62 67% 7.8
Nurse Practitioner 0 1 1 372 46 50% 8.1
Clinical Nurse Specialist 1 1 2 356 43 47% 8.3
Qualified Social Worker 0 3 3 274 53 58% 4.8
Physical Therapy Aide 0 1 1 220 59 64% 3.7
Speech Language Pathologist 0 2 2 158 59 64% 2.6
Occupational Therapy Aide 0 1 1 71 21 23% 3.4
Physical Therapy Assistant 0 3 3 56 21 23% 2.5
Respiratory Therapy Technician 0 4 4 40 27 29% 1.4
Medical Director 0 1 1 15 3 3% 5
Occupational Therapy Assistant 0 1 1 14 3 3% 4.5
20 Certified Nursing Assistant
% of Days 100%
7 Registered Nurse
% of Days 100%
7 Licensed Practical Nurse
% of Days 99%
4 Other Dietary Services Staff
% of Days 100%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 67%
1 Nurse Practitioner
% of Days 50%
2 Clinical Nurse Specialist
% of Days 47%
3 Qualified Social Worker
% of Days 58%
1 Physical Therapy Aide
% of Days 64%
2 Speech Language Pathologist
% of Days 64%
1 Occupational Therapy Aide
% of Days 23%
3 Physical Therapy Assistant
% of Days 23%
4 Respiratory Therapy Technician
% of Days 29%
1 Medical Director
% of Days 3%
1 Occupational Therapy Assistant
% of Days 3%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.3
21% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.8
38% better than State average

State average: 22.1

Long-stay resident measures
Average State avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.7%
5% better than State average

State average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.4%
15% better than State average

State average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.3%
80% better than State average

State average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
47% better than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
73% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.4%
38% worse than State average

State average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.2%
54% better than State average

State average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.5%
65% worse than State average

State average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
In line with State average

State average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.50
7% better than State average

State average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.14
43% worse than State average

State average: 2.19

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.4%
In line with State average

State average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 12 - 13 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 30
Medicare
4
13.3% of residents
Medicaid
20
66.7% of residents
Private pay or other
6
20% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$655.6K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M Rank #147 / 183Revenue — State benchmarkedThis home is ranked 147th out of 183 homes in Wisconsin for Revenue. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$655.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$37.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #137 / 183Payroll — State benchmarkedThis home is ranked 137th out of 183 homes in Wisconsin for Payroll. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.1M 56.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #45 / 183Payroll % — State benchmarkedThis home is ranked 45th out of 183 homes in Wisconsin for Payroll %. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.2M
How we calculate these figures

This home is owned by Leslie Sutter

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525409

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 12 - 13 months.

Admissions
63 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 57%
Medicaid 21%
Discharges
64 total

Coverage residents most often leave under.

Medicare 8%
Private pay 72%
Medicaid 20%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Pine View Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Black River Falls's city center to Pine View Care Center's address, calculated via Google Maps.

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Address

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Frequently Asked Questions about Pine View Care Center

Who is the owner of Pine View Care Center?

Pine View Care Center is legally operated by Kandis Fieber.

Is Pine View Care Center in a walkable area?

Pine View Care Center has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Pine View Care Center?

Pine View Care Center's occupancy is 35%.

Are pets allowed at Pine View Care Center?

No, Pine View Care Center has a no-pet policy.

Does Pine View Care Center operate as a for-profit or non-profit?

Pine View Care Center is registered as a for-profit in WI.

Who is the administrator of Pine View Care Center?

Kandis Fieber is the administrator of Pine View Care Center.

How many beds does Pine View Care Center have?

Pine View Care Center has 95 beds.

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