Pine View Care Center
Nursing Home, Memory Care & Skilled Nursing · Black River Falls, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Pine View Care Center

Nursing Home, Memory Care & Skilled Nursing · Black River Falls, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pine View Care Center accepts Medicare, Medicaid, and private pay.
Pine View Care Center accepts Medicare, Medicaid, and private pay.

CMS Health Inspection History

ALM Inspection Grade

89 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

7 points above the State average for CMS-certified facilities (82/100)

Category breakdown

Citations Typical

70 severity-weighted points · 22 deficiencies on record · 8% lower than the typical CMS-certified WI facility (median: 77)

Enforcement Strong

No fines on record

Persistence Typical

24 days to fix issues · faster than the typical CMS-certified WI facility (median: 27)

Inspection grade: 89 out of 100, letter grade B+.
Inspections Since 2024 · 2 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 6

State average 6.1


Last Health inspection on Apr 2026

Total health citations
22 Rank #59 / 168Health citations — State benchmarkedThis home is ranked 59th out of 168 homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 27.6

Citations per inspection
3.67 Rank #74 / 168Citations per inspection — State benchmarkedThis home is ranked 74th out of 168 homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.2


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 22 citations resulted from standard inspections; and 14 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)
Critical health citations
0
100% better than State average

State average: 0.9


Serious health citations
0
100% better than State average

State average: 1.1

0 critical citations State average: 0.9

0 serious citations State average: 1.1

22 moderate citations State average: 25.1

0 minor citations State average: 0.5
Citations history (last 2 years)
Abuse/Neglect moderate citation Apr 29, 2026
Corrected

Nutrition moderate citation Apr 29, 2026
Corrected

Pharmacy moderate citation Apr 29, 2026
Corrected

Pharmacy moderate citation Apr 29, 2026
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 59
Employees 39
Contractors 20
Staff to resident ratio 1.97 : 1
21% fewer staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 21
Average shift 7.6 hours
0% compared with Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 14,677

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 7 LPN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 20 total: 18 full-time employees and 2 contractors. 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

12.5%

1,837 contractor hours this quarter

Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Physical Therapy Assistant: 3 Certified Nursing Assistant: 2 Speech Language Pathologist: 2 Clinical Nurse Specialist: 1 Physical Therapy Aide: 1 Medical Director: 1 Nurse Practitioner: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant182206,68392100%8.4
Registered Nurse7072,34192100%10.4
Licensed Practical Nurse7071,7449199%6.9
Other Dietary Services Staff4041,30392100%7.6
Administrator1015516571%8.5
Mental Health Service Worker1014816267%7.8
Nurse Practitioner0113724650%8.1
Clinical Nurse Specialist1123564347%8.3
Qualified Social Worker0332745358%4.8
Physical Therapy Aide0112205964%3.7
Speech Language Pathologist0221585964%2.6
Occupational Therapy Aide011712123%3.4
Physical Therapy Assistant033562123%2.5
Respiratory Therapy Technician044402729%1.4
Medical Director0111533%5
Occupational Therapy Assistant0111433%4.5
20 Certified Nursing Assistant
% of Days 100%
7 Registered Nurse
% of Days 100%
7 Licensed Practical Nurse
% of Days 99%
4 Other Dietary Services Staff
% of Days 100%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.3
21% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.8
38% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Below average Wisconsin avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.7%
5% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.4%
15% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.3%
80% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
47% better than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
73% better than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.4%
38% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.2%
54% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.5%
65% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.50
7% better than Wisconsin average

Wisconsin average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.14
43% worse than Wisconsin average

Wisconsin average: 2.19

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.4%
In line with Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 12 - 13 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 30
Medicare
4
13.3% of residents
Medicaid
20
66.7% of residents
Private pay or other
6
20% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$655.6K
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M Rank #113 / 161Net patient revenue — State benchmarkedThis home is ranked 113th out of 161 homes we track in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$655.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$37.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #118 / 161Payroll costs — State benchmarkedThis home is ranked 118th out of 161 homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.1M 56.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #85 / 161Payroll % of net patient revenue — State benchmarkedThis home is ranked 85th out of 161 homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.2M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 12 - 13 months.

Admissions
63 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 57%
Medicaid 21%
Discharges
64 total

Coverage residents most often leave under.

Medicare 8%
Private pay 72%
Medicaid 20%

Places of interest near Pine View Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Black River Falls's city center to Pine View Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Pine View Care Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 80
Rank #81 / 189
-
57
Facility 57
WI AVG 48
Rank #64 / 184
Private / Semi-Private Rooms
Shady Lane Nursing Care Center
NH
AL
MC
RC
SNF
Manitowoc -
50
Facility 50
WI AVG 80
Rank #113 / 189
A+
75
Facility 75
WI AVG 48
Rank #27 / 184
-
St Camillus
NH
AL
HOS
IL
MC
SNF
Wauwatosa -
86
Facility 86
WI AVG 80
Rank #79 / 189
-
12
Facility 12
WI AVG 48
Rank #167 / 184
-
Pine View Care Center
NH
MC
SNF
Black River Falls -
95
Facility 95
WI AVG 80
Rank #62 / 189
-
52
Facility 52
WI AVG 48
Rank #76 / 184
-
Sheboygan Senior Community Inc
NH
AL
RC
SNF
Y Sheboygan -
31
Facility 31
WI AVG 80
Rank #174 / 189
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Rank badges are statewide: each nursing home is ranked against every WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Frequently Asked Questions about Pine View Care Center

Who is the owner of Pine View Care Center?

Pine View Care Center is legally operated by Jackson Pine View Healthcare, LLC, and administered by Kandis Fieber.

Is Pine View Care Center in a walkable area?

Pine View Care Center has a walk score of 52. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Pine View Care Center?

Pine View Care Center's occupancy is 35.2%.

Are pets allowed at Pine View Care Center?

No, Pine View Care Center has a no-pet policy.

Does Pine View Care Center operate as a for-profit or non-profit?

Pine View Care Center is registered as a for-profit in WI.

Who is the administrator of Pine View Care Center?

Kandis Fieber is the administrator of Pine View Care Center.

What is the overall rating for Pine View Care Center?

Pine View Care Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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