Plaza Healthcare
Plaza Healthcare is a Nursing Home in Arizona
Plaza Healthcare is a Nursing Home in Arizona
Plaza Healthcare
Plaza Healthcare is a Nursing Home in Arizona
Plaza Healthcare is a Nursing Home in Arizona
Overview of Plaza Healthcare
Nestled in Scottsdale, Arizona, Plaza Healthcare leads the community with an unwavering dedication to exceptional post-hospital care. Their mission revolves around surpassing expectations through comprehensive physical, emotional, and spiritual support. With over 30 years of service, Plaza Healthcare is a trusted, privately owned facility offering specialized care units for various needs, from dialysis, tracheotomy, and ventilator care to rehabilitation, emphasizing quality service and compassionate care. At Plaza Healthcare, residents enjoy many amenities and services tailored to enhance their comfort and well-being. There are ample opportunities for relaxation and enjoyment, from the Plaza Diner to the tranquil Plaza Courtyards. The facility also provides access to hairstyling services and engaging activities, and a dedicated team of professionals is committed to ensuring residents feel at home.
Home Information
PLAZA HC HOLDING LLC
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
179
Occupancy
74.4%
Total Bed Days Available
65335
Avg. Length of Stay
163 days
FinanceHome Revenue
$25,583,445.00
Payroll Costs
$17,445,425.00
Profit
$336,858.00
Total Costs
$8,432,408.00
House Specifics:CCN
35084
Owner Name
DMSI LLC
Rural vs. Urban
Urban
County
MARICOPA
Type of Control
Proprietary — Corporation
OperationsTotal Admissions
282
Total Discharges
271
% Medicaid Admissions
45%
% Medicare Admissions
17%
% Private Pay Admissions
39%
% Medicaid Discharges
57%
% Medicare Discharges
14%
% Private Pay Discharges
28%
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
37537
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
1870
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
4894
Bed Count (Facility Capacity)
This is the number of people who can stay here (Facility Capacity).
This is the number of people who can stay here (Facility Capacity).
179
Community Stability & Environment
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
59 / 100 Somewhat Walkable Some errands can be done on foot. Walkable to several amenities, but not all. Sidewalks usually available but may be inconsistent. Car often needed for larger errands or longer distances.
Safety, Compliance & Inspections Overview
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Last Inspection Date
Date of the most recent state inspection.
July 28, 2025
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Last Inspection Type
Type of the most recent inspection (e.g., routine, complaint, follow-up).
Complaint
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Last Inspection Results
Results or findings from the most recent inspection.
No deficiencies
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Total Complaints
Total number of complaints filed against this facility.
15 complaints
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Complaint Inspections
Number of on-site inspections triggered by complaints.
15 inspections
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Total Violations
Total number of regulatory violations on record.
11 violations
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the Arizona transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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CCN (CMS Certification)
Centers for Medicare & Medicaid Services (CMS) Certification Number.
35084
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Facility Type
Indicates the state-regulated license category used in Arizona (e.g., Residential Care Facility for the Elderly).
Nursing Care Institution
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in Arizona.
Active
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Licensee / Operator
Entity or organization legally responsible for managing this facility under Arizona regulations.
Plaza Healthcare
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License Number
State-issued license number for this facility.
NCI-2661
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License Expires
Date when the current license expires and must be renewed.
October 31, 2026
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Administrator
Name of the facility administrator.
DAVID STARRETT
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Regional Office
State regional office responsible for overseeing this facility.
Long-Term Care
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Qualifications
Care types and qualifications this facility is certified to provide.
Health Care
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Services
Types of care services provided by this facility.
- Area for residents on a ventilator179 capacity
- Clinical laboratory services
- Dialysis services179 capacity
- Radiology services and diagnostic imaging services
- Rehabilitation services
- Respiratory care services
Plaza Healthcare Reviews
Share your thoughts and experiences about Plaza Healthcare. Let’s celebrate the stories that make a difference!
Robertson
I would strongly caution anyone considering Plaza Healthcare for their loved one. This facility is dangerously understaffed, and as a result, patients are receiving only the bare minimum level of care—if that. Unless a family member is present and actively advocating for a patient, they are often neglected. It’s incredibly disheartening to witness, especially considering that many of these patients cannot advocate for themselves.The staff seems visibly miserable and burnt out. They are often unfriendly, and even simple, routine care requests are met with eye rolls, huffing, and resistance. It's clear that many of the employees do not want to be there, and unfortunately, their attitude directly affects the vulnerable people they are supposed to be helping.I have personally witnessed patients being left to sit in their own feces for over three hours—despite repeated requests for help. You have to ask multiple times for anything to get done, and even then it takes hours. It’s unacceptable and deeply disturbing. These patients deserve dignity, compassion, and prompt care—not apathy.It’s also extremely concerning that some staff display outright disrespect and unprofessional behavior. I overheard one nurse say they weren’t going to do anything further for a patient simply because the patient’s family member had voiced concern over the lack of care. That kind of retaliation is unprofessional and unsafe.Plaza Healthcare either needs to stop accepting new patients or urgently hire and train more staff. There are simply not enough nurses to provide safe and humane care. In addition, the current staff would benefit greatly from training in professionalism, basic bedside manner, and respectful communication. The environment at this facility is toxic, and it shows in how patients are treated.Please, do not send your loved ones here. They deserve so much better.What do you like most about living here?
Answer: NOTHING.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer: n/a
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: n/a
Would you recommend this community to others looking for senior living options?
Answer: NO
Is there anything you wish you knew before moving in?
Answer:
I would strongly caution anyone considering Plaza Healthcare for their loved one. This facility is dangerously understaffed, and as a result, patients are receiving only the bare minimum level of care—if that. Unless a family member is present and actively advocating for a patient, they are often neglected. It’s incredibly disheartening to witness, especially considering that many of these patients cannot advocate for themselves.The staff seems visibly miserable and burnt out. They are often unfriendly, and even simple, routine care requests are met with eye rolls, huffing, and resistance. It's clear that many of the employees do not want to be there, and unfortunately, their attitude directly affects the vulnerable people they are supposed to be helping.I have personally witnessed patients being left to sit in their own feces for over three hours—despite repeated requests for help. You have to ask multiple times for anything to get done, and even then it takes hours. It’s unacceptable and deeply disturbing. These patients deserve dignity, compassion, and prompt care—not apathy.It’s also extremely concerning that some staff display outright disrespect and unprofessional behavior. I overheard one nurse say they weren’t going to do anything further for a patient simply because the patient’s family member had voiced concern over the lack of care. That kind of retaliation is unprofessional and unsafe.Plaza Healthcare either needs to stop accepting new patients or urgently hire and train more staff. There are simply not enough nurses to provide safe and humane care. In addition, the current staff would benefit greatly from training in professionalism, basic bedside manner, and respectful communication. The environment at this facility is toxic, and it shows in how patients are treated.Please, do not send your loved ones here. They deserve so much better.What do you like most about living here?
Answer: NOTHING.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer: n/a
Do you feel safe living in this community?
Answer: No
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer: n/a
Would you recommend this community to others looking for senior living options?
Answer: NO
Is there anything you wish you knew before moving in?
Answer:
Places of interest near Plaza Healthcare
1475 N Granite Reef Rd, Scottsdale, AZ 85257
1475 N Granite Reef Rd, Scottsdale, AZ 85257
Email:
[email protected]
Phone:
(503) 230-9654
Email:[email protected]
Phone:(503) 230-9654
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Join Our Online
Senior Community!
Connect, laugh, and explore — all from the comfort of your home.
Daily Trivia Games
Test your knowledge, have fun, and win friendly bragging rights.
Shared Hobbies & Projects
Team up with others who love gardening, crafts, photography, and writing.
Birthday Celebrations
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Story Circles
Share your life stories, lessons, and laughter with friends who truly listen.
Memory Match Mondays
Boost your brain with fun, interactive memory games.
Travel Time Machine
Take virtual tours through Rome, Paris, or America's most beautiful national parks.
Magic Nights
Enjoy weekly live magic shows that surprise and delight.
Pen Pal Connections
Make new friends across the country through letters, stories, and shared memories.
Golden Hour Music Sessions
Sing along to timeless favorites with live performers and themed playlists.
Garden & Nature Club
Watch live garden tours, swap growing tips, and share photos of your blooms.
Gentle Movement & Meditation
Stretch, breathe, and feel good with calming live sessions.
Tech Help Tuesdays
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Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Comparison Chart
Compare Nursing Homes around Scottsdale
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
BBB Score
Walk Score
Home Owner
CCN
Occupancy
Home Revenue
Plaza Healthcare
AL
For seniors needing help with daily tasks but not full-time nursing.
Scottsdale
N/A
179
No
N/A
59
FISHMAN, NATHAN
315483
66.6%
$10,113,995.00
Vi at Grayhawk
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
SNF
24/7 care needed
Scottsdale
N/A
90
No
A+
8
CC SCOTTSDALE INC
35272
83.3%
$9,059,162.00
Westminster Village – Scottsdale
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
SNF
24/7 care needed
Scottsdale
N/A
N/A
No
A+
28
N/A
N/A
N/A
N/A
Claim What’s Yours: Financial Aid for Arizona Seniors
Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
- General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AZ Specifics: Covers tribal members; rural outreach.
- Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
- General: Age 60+, Arizona resident, at risk of institutionalization.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $10,000 (individual).
- AZ Specifics: Limited funding; waitlists common.
- Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
- General: Age 55+, Arizona resident, unemployed, low-income.
- Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
- Asset Limits: Not specified; income-driven.
- AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
- Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
- General: Age 60+ priority, Arizona resident, own/rent home, low-income.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- AZ Specifics: High demand in rural desert areas; limited annual funds.
- Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
- General: Age 62+, Arizona resident, very low income, able to live independently with support.
- Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
- Asset Limits: $10,000 (individual, excludes home if owned).
- AZ Specifics: Limited units; high demand in metro areas like Phoenix.
- Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
- General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- AZ Specifics: Focus on rural access; complements ALTCS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
- General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
- Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
- Asset Limits: Not specified; income-driven eligibility.
- AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
- Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
Claim What’s Yours Financial Aid for Arizona Seniors
ALTCS
Arizona Long Term Care System
Requirements:
- General:Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AZ Specifics:Covers tribal members; rural outreach.
Benefits without Contact:
- Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS
Non-Medical Home and Community Based Services
Requirements:
- General:Age 60+, Arizona resident, at risk of institutionalization.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$10,000 (individual).
- AZ Specifics:Limited funding; waitlists common.
Benefits without Contact:
- Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, Arizona resident, unemployed, low-income.
- Income Limits (2025):~$1,519/month (125% of poverty level, individual).
- Asset Limits:Not specified; income-driven.
- AZ Specifics:Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
- Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP
Weatherization Assistance Program (WAP)
Requirements:
- General:Age 60+ priority, Arizona resident, own/rent home, low-income.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- AZ Specifics:High demand in rural desert areas; limited annual funds.
Benefits without Contact:
- Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202
Section 202 Supportive Housing for the Elderly
Requirements:
- General:Age 62+, Arizona resident, very low income, able to live independently with support.
- Income Limits (2025):~$1,645/month (50% of area median income, individual, varies by county).
- Asset Limits:$10,000 (individual, excludes home if owned).
- AZ Specifics:Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
- Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES
Arizona CARES Program
Requirements:
- General:Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- AZ Specifics:Focus on rural access; complements ALTCS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS
AZ DES Non-Medical Home and Community Based Services (HCBS)
Requirements:
- General:Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
- Income Limits:Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
- Asset Limits:Not specified; income-driven eligibility.
- AZ Specifics:Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
- Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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