5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
VI at Grayhawk operates in Scottsdale as a continuum-care community spanning nursing home, skilled nursing, assisted living, independent living, and memory care. The address is 7501 E Thompson Peak Pkwy. Medicare and private pay are accepted. Walk Score of 8 means the area is car-dependent; groceries, pharmacy, and most services require a vehicle.
Occupancy runs at 36.7%, notably low for Arizona nursing communities. Residents average 86 days.
Total nursing hours hit 4 hours 46 minutes per resident daily: 1 hour 25 minutes RN, 1 hour 8 minutes LPN, 2 hours 45 minutes CNA; that’s 14% above the Arizona average. Physical therapy alone provides 16 minutes per resident daily (167% above state average). Weekend RN coverage doesn’t drop; it stays at 1 hour per day, when many facilities cut back.
Total headcount: 117 staff including 11 full-time RNs, 18 LPNs, and 63 CNAs. Staff per resident runs 116% above the Arizona average. This is a heavily staffed operation.
Over five years, 8 deficiencies and 4 health citations (all corrected). The facility ranks first in Arizona for citations per inspection at 1.33 versus the 3.82 state average. But recent findings point to specific execution gaps: a resident fall from incorrect gait belt use during transfer, unsafe oxygen tubing placement, and infection control lapses. These aren’t systemic patterns; they’re moments where protocol broke down despite available staff.
VI at Grayhawk reads as over-resourced for its current patient volume. The staffing depth, weekend coverage, and therapy allocation suggest a facility built for high acuity or large census that isn’t materializing. For short-stay post-acute or memory care requiring robust staffing, capacity exists. For families seeking a high-staffing model in a lower-occupancy setting, the operational math works.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 11th out of 71 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 37m per day | ▲ 125% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 50m per day | ▼ 20% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 54m per day | ▲ 22% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 40m per day | ▲ 28% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 12m per day | ▲ 99% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 7m per day | ▲ 117% State avg: 31m per day · National avg: 29m per day |
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for Arizona nursing homes: B- 82/100
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 9 | This facility has 11% fewer total deficiencies than a typical Arizona nursing home (8 vs. AZ avg 9).↓ 11% better Rank #289 / 500 Total deficiencies — State benchmarked This home is ranked 289th out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking. |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 1.6 | 1.8 | This facility has 11% fewer deficiencies per year than a typical Arizona nursing home (1.6 vs. AZ avg 1.8).↓ 11% better |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 0 | 0.9 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Aug 2024
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 4 citations resulted from standard inspections; and 1 of 4 resulted from complaint investigations.
100% better than Arizona averageArizona average: 0.1
100% better than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
116% more staff per resident than Arizona average
8% worse than Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 11 RN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.4 hoursAssists with medical care and medications.
18 total: 10 full-time employees and 8 contractors.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
63 total: 39 full-time employees and 24 contractors.
63
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,233 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 39 | 24 | 63 | 8,836 | 92 | 100% | 8.2 |
| Registered Nurse | 11 | 0 | 11 | 3,675 | 92 | 100% | 10.4 |
| Licensed Practical Nurse | 10 | 8 | 18 | 2,558 | 92 | 100% | 9.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,077 | 91 | 99% | 7.1 |
| Nurse Practitioner | 2 | 0 | 2 | 834 | 75 | 82% | 7.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 608 | 71 | 77% | 5 |
| Speech Language Pathologist | 0 | 5 | 5 | 539 | 68 | 74% | 3.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 422 | 57 | 62% | 7.4 |
| Administrator | 1 | 0 | 1 | 395 | 54 | 59% | 7.3 |
| Dental Services Staff | 1 | 0 | 1 | 383 | 52 | 57% | 7.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 293 | 69 | 75% | 4.2 |
| Qualified Social Worker | 0 | 3 | 3 | 281 | 61 | 66% | 4.4 |
| Physical Therapy Aide | 0 | 2 | 2 | 271 | 60 | 65% | 4.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 21 | 3 | 3% | 7 |
| Medical Director | 0 | 1 | 1 | 4 | 3 | 3% | 1.3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
11% worse than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.0
6% worse than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.3%
19% worse than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
13.9%
12% better than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
15% worse than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
35% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
8.5%
67% worse than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
2.9%
113% worse than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
4.9%
9% better than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
3.0%
33% better than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
4.1%
60% better than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with Arizona averageArizona average: 94.6%
Number of hospitalizations per 1,000 long-stay resident days.
2.60
55% worse than Arizona averageArizona average: 1.68
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.54
64% better than Arizona averageArizona average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
8% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
22% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
13% better than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
24% better than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
16% worse than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
8% better than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
67.2%
25% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.5%
28% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
72% of new residents, usually for short-term rehab.
28% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
30Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Vi at Grayhawk from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #38 / 79Payroll — State benchmarkedThis home is ranked 38th out of 79 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #78 / 79Payroll % — State benchmarkedThis home is ranked 78th out of 79 homes in Arizona. Shows payroll as a percentage of revenue versus the Arizona average. Well-run Arizona facilities typically land around 58–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
12.5 miles from city center
Estimated distance in miles from Scottsdale's city center to Vi at Grayhawk's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)
Add your location
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Vi at Grayhawk | NH AL IL MC | Scottsdale (Grayhawk) | 36 |
91.7%
Facility
91.7%
AZ AVG
72.7%
Rank
#12 / 76 | +26% | 4.77
Facility
4.77
AZ AVG
4.06
Rank
#11 / 71 | -6% | +17% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 75 | - | 4
Facility
4
AZ AVG
23.2
Rank
#2 / 75 | 1.3
Facility
1.3
AZ AVG
3.8
Rank
#1 / 75 | - | 33 | A+ | 8 | Cc Scottsdale Inc | $7.0M
Facility
$7.0M
AZ AVG
$14.7M
Rank
#6 / 79 | $6.1M
Facility
$6.1M
AZ AVG
$6.4M
Rank
#38 / 79 | 87.2%
Facility
87.2%
AZ AVG
48.1%
Rank
#78 / 79 | 35272 | ||||
| Vi at Silverstone | NH AL IL MC | Scottsdale (North Scottsdale) | 24 |
83.9%
Facility
83.9%
AZ AVG
72.7%
Rank
#27 / 76 | +15% | 5.65
Facility
5.65
AZ AVG
4.06
Rank
#4 / 71 | +84% | +39% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 75 | - | 5
Facility
5
AZ AVG
23.2
Rank
#4 / 75 | 1.7
Facility
1.7
AZ AVG
3.8
Rank
#2 / 75 | - | 21 | - | 43 | Cc-Silverstone, Inc | $5.0M
Facility
$5.0M
AZ AVG
$14.7M
Rank
#5 / 79 | $5.5M
Facility
$5.5M
AZ AVG
$6.4M
Rank
#49 / 79 | 109.6%
Facility
109.6%
AZ AVG
48.1%
Rank
#79 / 79 | 35281 | ||||
| Plaza Healthcare | NH | Scottsdale (South Scottsdale) | 179 |
73.2%
Facility
73.2%
AZ AVG
72.7%
Rank
#36 / 76 | +1% | 3.42
Facility
3.42
AZ AVG
4.06
Rank
#55 / 71 | +109% | -16% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 75 | 75
Facility
75
AZ AVG
82
Rank
#19 / 53 | 10
Facility
10
AZ AVG
23.2
Rank
#11 / 75 | 3.3
Facility
3.3
AZ AVG
3.8
Rank
#29 / 75 | - | 133 | - | 59 | Dmsi LLC | $34.2M
Facility
$34.2M
AZ AVG
$14.7M
Rank
#4 / 79 | $21.4M
Facility
$21.4M
AZ AVG
$6.4M
Rank
#4 / 79 | 62.7%
Facility
62.7%
AZ AVG
48.1%
Rank
#44 / 79 | 35084 | ||||
| Life Care Center of Scottsdale | NH | Scottsdale (Central Scottsdale) | 132 |
34.1%
Facility
34.1%
AZ AVG
72.7%
Rank
#72 / 76 | -53% | 4.12
Facility
4.12
AZ AVG
4.06
Rank
#25 / 71 | -39% | +1% | $6.4k
Facility
$6.4k
AZ AVG
$31.7k
Rank
#58 / 75 | 70
Facility
70
AZ AVG
82
Rank
#35 / 53 | 25
Facility
25
AZ AVG
23.2
Rank
#42 / 75 | 5.0
Facility
5.0
AZ AVG
3.8
Rank
#58 / 75 | 1 | 54 | - | 38 | Cheryl Wartenberg | $6.9M
Facility
$6.9M
AZ AVG
$14.7M
Rank
#47 / 79 | $4.8M
Facility
$4.8M
AZ AVG
$6.4M
Rank
#67 / 79 | 69.4%
Facility
69.4%
AZ AVG
48.1%
Rank
#59 / 79 | 35143 |
Vi at Grayhawk is located in Scottsdale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Vi at Grayhawk is in the Grayhawk neighborhood of Scottsdale.
Vi at Grayhawk has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
Vi at Grayhawk's occupancy is 34.8%.
Yes — there are 6 photos of Vi at Grayhawk in the photo gallery on this page.
Vi at Grayhawk is located at 7501 E Thompson Peak Pkwy, Scottsdale, AZ 85255.
(888) 676-8171 will put you in contact with the team at Vi at Grayhawk.
Yes — Vi at Grayhawk is a CMS-certified provider of Medicare and Medicaid.
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