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Plum City Care Center
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Plum City Care Center, Nursing Home in Plum City, WI — Pathway through a lush green landscape with flowers

Plum City Care Center

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
301 Cherry Avenue West, Plum City, WI 54761 View map Calculator: See prices in your area
Plum City Care Center accepts Medicare, Medicaid, and private pay.
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Plum City Care Center accepts Medicare, Medicaid, and private pay.

Overview of Plum City Care Center

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Plum City Care Center is a 50-bed skilled nursing facility in Plum City, Wisconsin, providing skilled nursing, memory care, and short-term rehabilitation to Pierce County residents. The community is privately owned and administered by Carla Hutter. The facility holds a 4-star CMS rating. Since 2022, it has completed 3 Health Inspections, resulting in 9 total citations, ranking 26th out of 174 Wisconsin SNFs — well below the state’s average of 27.3 citations per facility. All citations were of moderate severity; no critical or serious findings. No federal penalties have been imposed in the past three years. CMS Quality Measures rate long-stay performance above average and short-stay performance significantly above average statewide, with hospitalization rates running 35% below the Wisconsin mean. Nurse staffing averages 3 hours and 44 minutes per resident per day, drawn from a permanent team of 56 licensed and certified nursing staff — RNs, LPNs, and CNAs — all employees rather than contractors. Contractor support covers therapy and social work roles. Rehabilitation services include physical, occupational, and respiratory therapy aides, with a resident council and an on-site nurse aide training program rounding out the care infrastructure. Amenities include private rooms, an outdoor patio, a recreational lounge, and chef- and dietician-directed menus. The facility’s current occupancy rate is 81% — 11 percentage points above the Wisconsin average. Payer mix skews toward Medicaid (32%) and Medicare (39%), with a 2023 average length of stay of nearly 205 days — a blend that reflects both post-acute and longer-term residents. The facility’s 58.9% successful return-to-community rate exceeds the Wisconsin average of 50.6%, a meaningful marker of short-stay rehabilitation outcomes. Plum City Care Center suits older adults in Pierce County seeking skilled nursing or short-term post-acute rehabilitation in a small, privately operated community with a consistent record of compliance.

Facility Direct Line (715) 647-2401
Facility Direct Line (715) 647-2401
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 44m per day
Rank #116 / 178Nurse hours — State benchmarkedThis home is ranked 116th out of 178 homes in Wisconsin. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 178 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 44m per day ▼ 25% State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 26m per day ▼ 31% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 6m per day ▼ 19% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 58m per day ▼ 20% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 69% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 30m per day ▼ 25% State avg: 40m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
205 days
Bed community size
50-bed community Rank #235 / 496Bed count — State benchmarkedThis home is ranked 235th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 44 / 100 Rank #276 / 580Walk Score — State benchmarkedThis home is ranked 276th out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
81%
Rank #164 / 434Occupancy rate — State benchmarkedThis home is ranked 164th out of 434 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
41 / 50
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountyPierce
CMS Certification Number525440
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Plum City Care Center is legally operated by Carla Hutter.

Owner NamePlum City Care Center Inc
Profit StatusFor-profit

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Information

Fax(715) 647-2054

Amenities & Lifestyle

Guest Meals
Guest Wi-Fi
Outdoor Patio Area
Library
Private Rooms Available
Housekeeping
Laundry
Cable-Ready Rooms
Recreational Lounge Areas
Chef And Dietician Directed Menus

Contact Plum City Care Center

Health Inspection History

Inspections since 2022
Total health inspections 3

State average N/A

Last Health inspection on Jan 2025

Total health citations
9 Rank #29 / 180Health citations — State benchmarkedThis home is ranked 29th out of 180 homes in Wisconsin. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
3 Rank #45 / 180Citations per inspection — State benchmarkedThis home is ranked 45th out of 180 homes in Wisconsin. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 9 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A
0 serious citations State average: N/A
9 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 4 years)
Infection Control moderate citation Jan 08, 2025
Corrected
Nutrition moderate citation Jan 08, 2025
Corrected
Pharmacy moderate citation Jan 08, 2025
Corrected
Pharmacy moderate citation Jan 08, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 83
Employees 66
Contractors 17
Staff to resident ratio 2.24 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 25
Average shift 6.7 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 15,522

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 15 RN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 10 LPN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 31 CNA Staff are full-time employees. No contractors work on this role. 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5%

776 contractor hours this quarter

Qualified Social Worker: 5 Physical Therapy Aide: 4 Occupational Therapy Aide: 2 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Feeding Assistant: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant310318,13192100%7.1
Registered Nurse150151,94092100%7.1
Licensed Practical Nurse100101,69792100%6.7
Other Dietary Services Staff3036318896%5.6
Dental Services Staff1015086368%8.1
Physical Therapy Aide0445077177%4.4
Clinical Nurse Specialist2025026166%7
Administrator1014855358%9.2
Dietitian1014726065%7.9
Nurse Practitioner1013765358%7.1
Respiratory Therapy Technician022812224%3.5
Physical Therapy Assistant011673437%2
Qualified Social Worker055472527%1.7
Occupational Therapy Aide022391314%3
Occupational Therapy Assistant0111533%5
Feeding Assistant0111433%4.5
Medical Director011733%2.3
Medication Aide/Technician101411%3.8
31 Certified Nursing Assistant
% of Days 100%
15 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
3 Other Dietary Services Staff
% of Days 96%
1 Dental Services Staff
% of Days 68%
4 Physical Therapy Aide
% of Days 77%
2 Clinical Nurse Specialist
% of Days 66%
1 Administrator
% of Days 58%
1 Dietitian
% of Days 65%
1 Nurse Practitioner
% of Days 58%
2 Respiratory Therapy Technician
% of Days 24%
1 Physical Therapy Assistant
% of Days 37%
5 Qualified Social Worker
% of Days 27%
2 Occupational Therapy Aide
% of Days 14%
1 Occupational Therapy Assistant
% of Days 3%
1 Feeding Assistant
% of Days 3%
1 Medical Director
% of Days 3%
1 Medication Aide/Technician
% of Days 1%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.9
15% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.7
29% better than State average

State average: 22.1

Long-stay resident measures
Above average State avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.9%
27% better than State average

State average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.4%
46% better than State average

State average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.8%
16% better than State average

State average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.2%
93% worse than State average

State average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.2%
23% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.5%
72% worse than State average

State average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.0%
85% worse than State average

State average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
69% better than State average

State average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.4%
In line with State average

State average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with State average

State average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.05
35% better than State average

State average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.42
35% better than State average

State average: 2.19

Short-stay resident measures
Significantly above average State avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.0%
7% better than State average

State average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.1%
14% better than State average

State average: 82.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 33.2%
46% worse than State average

State average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.7%
35% better than State average

State average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.9%
16% better than State average

State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

29% of new residents, often for short stays.

Typical stay 1 years

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 37
Medicare
4
10.8% of residents
Medicaid
23
62.2% of residents
Private pay or other
10
27% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$593.9K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.8M Rank #152 / 183Revenue — State benchmarkedThis home is ranked 152nd out of 183 homes in Wisconsin. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$593.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$31.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #167 / 183Payroll — State benchmarkedThis home is ranked 167th out of 183 homes in Wisconsin. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.4M 50.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #128 / 183Payroll % — State benchmarkedThis home is ranked 128th out of 183 homes in Wisconsin. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$1.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.2M
How we calculate these figures

This home is owned by Carla Hutter

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525440

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (39% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
79 total

Coverage residents most often arrive under.

Medicare 39%
Private pay 29%
Medicaid 32%
Discharges
70 total

Coverage residents most often leave under.

Medicare 29%
Private pay 36%
Medicaid 36%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

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Address 0.0 miles from city center Info Estimated distance in miles from Plum City's city center to Plum City Care Center's address, calculated via Google Maps.

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Frequently Asked Questions about Plum City Care Center

Who is the owner of Plum City Care Center?

Plum City Care Center is legally operated by Carla Hutter.

Is Plum City Care Center in a walkable area?

Plum City Care Center has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Plum City Care Center?

Plum City Care Center's occupancy is 81%.

Does Plum City Care Center operate as a for-profit or non-profit?

Plum City Care Center is registered as a for-profit in WI.

Who is the administrator of Plum City Care Center?

Carla Hutter is the administrator of Plum City Care Center.

How many beds does Plum City Care Center have?

Plum City Care Center has 50 beds.

Are there photos of Plum City Care Center?

Yes — there is 1 photo of Plum City Care Center in the photo gallery on this page.

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