Ridgewood Center
Ridgewood Center is an Assisted Living Home in New Hampshire
Ridgewood Center is an Assisted Living Home in New Hampshire
Ridgewood Center
Ridgewood Center is an Assisted Living Home in New Hampshire
Ridgewood Center is an Assisted Living Home in New Hampshire
Ensconced in the picturesque town of Bedford, New Hampshire, is the Ridgewood Center, a skilled nursing facility that places a strong emphasis on providing exceptional care and therapy services to its residents. Their team of skilled nurses, therapists, and licensed care professionals at the center is highly trained and dedicated to helping residents and their families achieve their goals in the most effective and efficient way possible. They strive to tailor their therapies and care services to each individual, ensuring the most optimal and appropriate solutions are provided.
In addition to their personalized approach, the Ridgewood Center participates in Medicare and Medicaid, making it accessible to a wide range of individuals. They also welcome short-term rehabilitation, making it an ideal option for those recovering from an injury or surgery. Residents in this home can rest assured that they are in good hands. With the center’s personalized approach to care and its team’s commitment to excellence, seniors can expect to receive the best possible support as they work towards wellness and recovery.
Home Information
RIDGEWOOD CENTER, GENESIS HEALTHCARE
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.
OccupancyBeds
148
Occupancy
68.7%
Total Bed Days Available
54020
Avg. Length of Stay
216 days
Avg. Residents per Day
115
FinanceHome Revenue
$14,926,133.00
Payroll Costs
$4,423,697.00
Profit
$-2,362,656.00
Total Home Costs
$14,776,322.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
29.6%
House Specifics:CCN
305052
Owner Name
DJAKONAN, CHANTAL
Rural vs. Urban
Urban
County
Hillsborough
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
160
Total Discharges
163
% Medicaid Admissions
15%
% Medicare Admissions
46%
% Private Pay Admissions
39%
% Medicaid Discharges
39%
% Medicare Discharges
28%
% Private Pay Discharges
33%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.40 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
30087
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
2712
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2424
148-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
January 7, 2025
License Expiration
June 30, 2026
Additional licensing details
License number:
3700
County:
HILLSBOROUGH
Ownership & operating entity
Ridgewood Center is administrated by LEANNDRA KITTLE.
Types of Care at Ridgewood Center
Nursing Home
Hospice Care
Comparison Chart
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.Compare Assisted Living around Manchester
Ridgewood Center
HC
Hospice Care
SNF
24/7 care needed
Bedford
150
No
-
55
DJAKONAN, CHANTAL
68.7%
$14,926,133.00
$4,423,697.00
29.6%
114.80
2/5
3.4042
2/5
4/5
3/5
1
Benchmark at Bedford Falls
AL
For seniors needing help with daily tasks but not full-time nursing.
IL
For self-sufficient seniors seeking community and minimal assistance.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Bedford
114
Yes
F
29
-
-
-
-
-
-
-
-
-
-
-
-
St Joseph Residence Inc
SNF
24/7 care needed
Manchester
22
No
-
40
LAMBERT, JACQUELINE
96.4%
$3,116,569.00
$2,185,825.00
70.1%
21.80
4/5
7.2318
3/5
5/5
4/5
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Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Ridgewood Center
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
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Places of interest near Ridgewood Center
4.6 miles from city center
25 Ridgewood Rd, Bedford, NH 03110
Calculate Travel Distance to Ridgewood Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
151
Total Staff
143
Employees
8
Contractors
41,347
Total Hours (Quarter)
59
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 27 | 8 | No |
| Licensed Practical Nurse | 13 | 8 | No |
| Certified Nursing Assistant | 44 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
91 staff
8hs shift avg
Physicians & Practitioners ⓘ
5 staff
8hs shift avg
Therapy Services ⓘ
35 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
7 staff
6.4hs shift avg
Dietary Services ⓘ
7 staff
5.8hs shift avg
Other Services ⓘ
4 staff
8.1hs shift avg
Contractor Analysis
1%
of total hours from contractors
431 contractor hours this quarter
Occupational Therapy Aide: 5
Occupational Therapy Assistant: 2
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 44 | 0 | 44 | 14,786 | 91 | 100% | 7.7 |
| Registered Nurse | 27 | 0 | 27 | 8,695 | 91 | 100% | 8 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,232 | 91 | 100% | 8 |
| Medication Aide/Technician | 5 | 0 | 5 | 3,165 | 91 | 100% | 9.2 |
| Physical Therapy Assistant | 13 | 0 | 13 | 2,107 | 85 | 93% | 7.1 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,347 | 91 | 100% | 5.8 |
| Mental Health Service Worker | 4 | 0 | 4 | 909 | 69 | 76% | 8.1 |
| Respiratory Therapy Technician | 9 | 0 | 9 | 803 | 81 | 89% | 6.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 793 | 68 | 75% | 7.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 607 | 62 | 68% | 8 |
| Qualified Social Worker | 6 | 0 | 6 | 591 | 75 | 82% | 5.8 |
| RN Director of Nursing | 1 | 0 | 1 | 584 | 63 | 69% | 9.3 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 0 | 5 | 5 | 326 | 51 | 56% | 5.9 |
| Other Social Services Staff | 1 | 0 | 1 | 257 | 31 | 34% | 8.3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 75 | 51 | 56% | 1.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 54 | 10 | 11% | 5.4 |
| Medical Director | 0 | 1 | 1 | 30 | 4 | 4% | 7.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 2 | 1 | 1% | 1.7 |
Health Inspection History
Source: CMS Health Citations (Oct 2022 – Jan 2025)
4
Inspections
11
Total Citations
1
Critical (J-L)
0
Serious (G-I)
2.75
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Infection Control
2
18% of total
Quality of Life & Care
1
9% of total
Abuse, Neglect & Exploitation
1
9% of total
Environmental
1
9% of total
Citation Sources
Standard Inspections
10
Complaint Investigations
2
State Comparison (NH)
Avg Citations (State)
14.4
This Facility: 11
Avg Critical (State)
0.2
This Facility: 1
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jan 08, 2025 | D | Nutrition | F0812 | Corrected |
| Jan 08, 2025 | D | Quality of Care | F0698 | Corrected |
| Jan 08, 2025 | D | Care Planning | F0656 | Corrected |
| Jan 08, 2025 | D | Care Planning | F0658 | Corrected |
| Jan 08, 2025 | D | Care Planning | F0842 | Corrected |
| Jun 21, 2024 | J | Infection Control | F0880 | Corrected |
| Oct 31, 2023 | D | Abuse/Neglect | F0604 | Corrected |
| Oct 31, 2023 | E | Infection Control | F0883 | Corrected |
| Oct 31, 2023 | E | Nursing Services | F0725 | Corrected |
| Oct 19, 2022 | D | Environmental | F0908 | Corrected |
| Oct 19, 2022 | B | Care Planning | F0641 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Genesis Healthcare
Resident Census by Payment Source
111
Total Residents
Medicare
8
(7.2%)
ⓘ
Medicaid
88
(79.3%)
ⓘ
Private Pay/Other
15
(13.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
11.8
Score
Near average
State avg: 11.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
24.5
Score
6% worse than avg
State avg: 23.2
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
22.5%
Lost Too Much Weight
5.9%
Urinary Tract Infection
0.5%
Depressive Symptoms
2.1%
Falls with Major Injury
4.0%
Pneumococcal Vaccine
95.5%
Antipsychotic Use
24.4%
Walking Ability Worsened
21.7%
Influenza Vaccine
99.0%
High Risk Residents with Pressure Ulcers
5.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.3%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
80.7%
Near average
State: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4%
9% better than avg
State: 1.6%
Influenza Vaccine
82.0%
Near average
State: 83.0%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$16K
State avg: $33K
53% better than avg
Number of Fines
1
State avg: 1.9
Compared to State Average
Facility: $16K |
State Avg: $33K
Penalty History
Showing all 1 penalties (Jun 2024 - Jun 2024)
Jun 21, 2024
Civil Money Penalty
$16K
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New Hampshire Seniors
Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
- General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NH Specifics: Small state; rural access emphasis.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
- General: Age 60+, New Hampshire resident, or caregiver.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NH Specifics: Primarily referral-based; limited direct funding.
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
- General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits: $1,500 (individual), $2,000 (couple).
- NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- NH Specifics: 13 ServiceLink locations; rural/low-income priority.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
- General: Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
- General: Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits: Not assessed; income-focused.
- NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
- General: Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NH Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
- General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits: Not assessed; home value cap at $750,000.
- NH Specifics: Refundable relief (~$100-$500/year); annual application.
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Claim What’s Yours Financial Aid for New Hampshire Seniors
NH Medicaid CFI Waiver
Choices for Independence
Requirements:
- General:Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- NH Specifics:Small state; rural access emphasis.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink
NH ServiceLink Aging and Disability Resource Center
Requirements:
- General:Age 60+, New Hampshire resident, or caregiver.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NH Specifics:Primarily referral-based; limited direct funding.
Benefits without Contact:
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance
Old Age Assistance (OAA)
Requirements:
- General:Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025):~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits:$1,500 (individual), $2,000 (couple).
- NH Specifics:Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program
New Hampshire Family Caregiver Program (via NFCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- NH Specifics:13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- NH Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program
New Hampshire Fuel Assistance Program (FAP)
Requirements:
- General:Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025):~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits:Not assessed; income-focused.
- NH Specifics:Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NH Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NH Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief
NH Low and Moderate Income Homeowners Property Tax Relief
Requirements:
- General:Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025):~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits:Not assessed; home value cap at $750,000.
- NH Specifics:Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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