Occupancy rate
65%
In line with New Hampshire averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
Ridgewood Center
Ensconced in the picturesque town of Bedford, New Hampshire, is the Ridgewood Center, a skilled nursing facility that places a strong emphasis on providing exceptional care and therapy services to its residents. Their team of skilled nurses, therapists, and licensed care professionals at the center is highly trained and dedicated to helping residents and their families achieve their goals in the most effective and efficient way possible. They strive to tailor their therapies and care services to each individual, ensuring the most optimal and appropriate solutions are provided.
In addition to their personalized approach, the Ridgewood Center participates in Medicare and Medicaid, making it accessible to a wide range of individuals. They also welcome short-term rehabilitation, making it an ideal option for those recovering from an injury or surgery. Residents in this home can rest assured that they are in good hands. With the center’s personalized approach to care and its team’s commitment to excellence, seniors can expect to receive the best possible support as they work towards wellness and recovery.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
148
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.5%
Residents per day (avg)
115
Occupancy rate
64.5%
Residents per day (avg)
115
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
48% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.9M
Operating loss
-$3.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$15,915,089.00
Operating loss
$-3,231,315.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.1M
148-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
In line with New Hampshire averageOccupied beds
95 / 148
Average residents
80 per day
License details
Facility type
Nursing Home
Status
Active
Issuance
January 7, 2025
Expiration
June 30, 2026
County:
HILLSBOROUGH
Additional licensing details
License number:
3700
Ownership & operating entity
Ridgewood Center is administrated by LEANNDRA KITTLE.
Types of Care at Ridgewood Center
Nursing Home
Hospice Care
Health Inspection History
Inspections
Total health inspections
4
New Hampshire average 3.5
Last Health inspection on Jan 2025
Total health citations
11
New Hampshire average 14.4
Citations per inspection
2.75
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 11 citations resulted from standard inspections; 1 of 11 resulted from complaint investigations; and 1 of 11 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
1 critical citation
0 serious citations
9 moderate citations
1 minor citation
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 08, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jan 08, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 08, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 08, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 08, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 08, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 08, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jan 08, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Manchester The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Ridgewood Center
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bedford
148
No
-
55
Benchmark at Bedford Falls
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bedford
114
Yes
F
29
St Joseph Residence Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Manchester
39
No
-
40
Places of interest near Ridgewood Center
4.6 miles from city center — 2.16 miles to nearest hospital (Catholic Medical Center)
25 Ridgewood Rd, Bedford, NH 03110
Calculate Travel Distance to Ridgewood Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
151
Employees
143
Contractors
8
Staff to resident ratio
1.36:1
27% worse than New Hampshire averageNew Hampshire average ratio: 1.87:1
Avg staff/day
59
Average shift
7.7 hours
0% compared with New Hampshire averageNew Hampshire average: 7.8 hours
Total staff hours (quarter)
41,347
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1%
431 contractor hours this quarter
Occupational Therapy Aide: 5
Occupational Therapy Assistant: 2
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 44 | 0 | 44 | 14,786 | 91 | 100% | 7.7 |
| Registered Nurse | 27 | 0 | 27 | 8,695 | 91 | 100% | 8 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,232 | 91 | 100% | 8 |
| Medication Aide/Technician | 5 | 0 | 5 | 3,165 | 91 | 100% | 9.2 |
| Physical Therapy Assistant | 13 | 0 | 13 | 2,107 | 85 | 93% | 7.1 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,347 | 91 | 100% | 5.8 |
| Mental Health Service Worker | 4 | 0 | 4 | 909 | 69 | 76% | 8.1 |
| Respiratory Therapy Technician | 9 | 0 | 9 | 803 | 81 | 89% | 6.6 |
| Speech Language Pathologist | 4 | 0 | 4 | 793 | 68 | 75% | 7.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 607 | 62 | 68% | 8 |
| Qualified Social Worker | 6 | 0 | 6 | 591 | 75 | 82% | 5.8 |
| RN Director of Nursing | 1 | 0 | 1 | 584 | 63 | 69% | 9.3 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Occupational Therapy Aide | 0 | 5 | 5 | 326 | 51 | 56% | 5.9 |
| Other Social Services Staff | 1 | 0 | 1 | 257 | 31 | 34% | 8.3 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 75 | 51 | 56% | 1.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 54 | 10 | 11% | 5.4 |
| Medical Director | 0 | 1 | 1 | 30 | 4 | 4% | 7.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 2 | 1 | 1% | 1.7 |
44 Certified Nursing Assistant
% of Days
100%
27 Registered Nurse
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
100%
13 Physical Therapy Assistant
% of Days
93%
7 Other Dietary Services Staff
% of Days
100%
4 Mental Health Service Worker
% of Days
76%
9 Respiratory Therapy Technician
% of Days
89%
4 Speech Language Pathologist
% of Days
75%
4 Clinical Nurse Specialist
% of Days
68%
6 Qualified Social Worker
% of Days
82%
1 RN Director of Nursing
% of Days
69%
1 Administrator
% of Days
68%
1 Nurse Practitioner
% of Days
67%
5 Occupational Therapy Aide
% of Days
56%
1 Other Social Services Staff
% of Days
34%
2 Occupational Therapy Assistant
% of Days
56%
2 Physical Therapy Aide
% of Days
11%
1 Medical Director
% of Days
4%
1 Nurse Aide in Training
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
111 residents
Residents by payment source
Medicare
8 residents (7.2%)
Medicaid
88 residents (79.3%)
Private pay or other
15 residents (13.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
In line with New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
6% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.5%
Percent of long-stay residents whose need for help with daily activities has increased
22.5%
In line with New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.7%
Percent of long-stay residents whose ability to move independently worsened
21.7%
7% worse than New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.3%
8% worse than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
13% better than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
14% worse than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
78% better than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
75% better than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
24.4%
Percent of long-stay residents who received an antipsychotic medication
24.4%
40% worse than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.7%
In line with New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
9% better than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.0%
In line with New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
53% lower than New Hampshire averageNew Hampshire average: $33K
Number of fines
1
48% fewer fines than New Hampshire averageNew Hampshire average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire averageNew Hampshire average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$16K
New Hampshire average
$33K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 21, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ridgewood Center based on CMS SNF Cost Reports.
Occupancy Rate
64.5%
↓ 0.7pp vs 2022
Net Income
-$3,231,315
↓ ~$869K vs 2022
Total Payroll
$8,285,120
↑ ~$272K vs 2022
Profit Margin
-20.7%
↓ 4.9pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for New Hampshire Seniors
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