River Oaks Senior Living
River Oaks Senior Living
Overview of River Oaks Senior Living
River Oaks Senior Living is a 117-bed community at 500 East University Drive in Rochester, Oakland County, Michigan, operated by Rochester Care Operations, LLC, offering assisted living, memory care, short-term rehabilitation, and respite care with on-site rehabilitation and visiting provider access. Walk score is 56, moderately walkable.
The facility’s inspection record from original licensing in December 2019 shows only 2 deficiencies over that period, which is 73 percent better than Michigan’s state average. Renewals in 2023 and 2024 documented substantial compliance with zero deficiencies, and the original licensing determination was substantial compliance.
In August 2024, Resident A eloped from the facility on July 26, 2024, walked a quarter mile, fell, and fractured her hip. The resident’s service plan explicitly required supervision when outdoors. The facility failed to provide this supervision and allowed her to leave unattended. This is not a documentation error but a failure to implement a documented protection protocol, resulting in a significant injury requiring hospitalization.
In September 2025, a second substantiated deficiency emerged. Resident A missed multiple doses of prescribed medication following hospitalization because facility staff failed to obtain hospital discharge paperwork and did not follow up timely with the pharmacy. The facility did not communicate the correct pharmacy information to the hospital, causing medication refill delays. This represents an administrative coordination failure at a basic operational level.
Two substantiated deficiencies in 14 months, both revealing specific gaps in operational systems. The elopement case shows inadequate supervision execution despite explicit service plan requirements. The medication case shows inadequate administrative coordination between the facility and external healthcare providers. Neither is a one-time mistake correctable through single training or individual correction.
The facility’s good aggregate record before 2024 carries weight. However, the recent pattern and specific nature of these failures suggest either operational discipline has degraded or existing compliance masked underlying systemic gaps now surfacing. For residents with specific safety needs or complex medication regimens, these gaps are material. Families should ask directly about corrective actions following the elopement and medication failures, and should verify that the facility has implemented concrete changes to supervision verification protocols and pharmacy coordination procedures.
River Oaks has corrected prior deficiencies but recent failures in resident supervision and medication coordination mean families should carefully verify the facility’s ongoing regulatory compliance.
117-bed community Rank #86 / 435Bed count — State benchmarkedThis home is ranked 86th out of 435 homes in Michigan. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 56 / 100 Rank #170 / 703Walk Score — State benchmarkedThis home is ranked 170th out of 703 homes in Michigan. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2025
ExpirationJuly 31, 2026
CountyOakland
License NumberAH630399620
Owner NameRochester Care Operations, LLC
Rehabilitation Services
Respite Care
Short-Term Rehab
On-Site Rehabilitation Program
Access To Visiting Providers
Full Slate Of Programs And Activities
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2019 · 7 years of data
2 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Michigan state average
Overall vs. MI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Michigan average:
• Total deficiencies (75% below)
• Deficiencies per year (73% below)
• Total deficiencies (75% below)
• Deficiencies per year (73% below)
Latest Inspection
September 16, 2025
Complaint Investigation
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 2 | 8 | This facility has 75% fewer total deficiencies than a typical Michigan nursing home (2 vs. MI avg 8).↓ 75% better |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 0.3 | 1.1 | This facility has 73% fewer deficiencies per year than a typical Michigan nursing home (0.3 vs. MI avg 1.1).↓ 73% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 16, 2025 complaint investigation substantiated failure to obtain hospital discharge paperwork and timely pharmacy follow-up, causing multiple missed medication doses.
- August 16, 2024 complaint investigation confirmed failure to follow Resident A’s service plan, allowing elopement that resulted in a broken hip.
- License renewal inspections in July 2024 and June 2023 found substantial compliance with public health codes and administrative rules.
Places of interest near River Oaks Senior Living
0.9 miles from city center
Estimated distance in miles from Rochester's city center to River Oaks Senior Living's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Michigan
River Oaks Senior Living is located in Rochester, Michigan.
Here are the financial assistance programs available to residents in Michigan.
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The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
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Frequently Asked Questions about River Oaks Senior Living
Who is the owner of River Oaks Senior Living?
The legal owner and operator of River Oaks Senior Living is Rochester Care Operations, LLC.
Is River Oaks Senior Living in a walkable area?
River Oaks Senior Living has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of River Oaks Senior Living?
According to MI state health department records, River Oaks Senior Living's license number is AH630399620.
When does River Oaks Senior Living's license expire?
According to MI state health department records, River Oaks Senior Living's license expires on July 31, 2026.
How many beds does River Oaks Senior Living have?
River Oaks Senior Living has 117 beds.
Are there photos of River Oaks Senior Living?
Yes — there is 1 photo of River Oaks Senior Living in the photo gallery on this page.
What is the address of River Oaks Senior Living?
River Oaks Senior Living is located at 500 E University Dr.
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