River Towne Center – Genesis
Nursing Home, Hospice Care, Palliative Care & Skilled Nursing · Columbus, GA
ALM Inspection Grade B- Info ALM's inspection grade is 80 / 100, a B- — 3 points below the Georgia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

River Towne Center – Genesis

Nursing Home, Hospice Care, Palliative Care & Skilled Nursing · Columbus, GA
ALM Inspection Grade B- Info ALM's inspection grade is 80 / 100, a B- — 3 points below the Georgia average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
River Towne Center – Genesis accepts Medicare, Medicaid, and private pay.
River Towne Center – Genesis accepts Medicare, Medicaid, and private pay.

Overview of River Towne Center – Genesis

River Towne Center – Genesis in Columbus, GA, is a 210-bed healthcare facility providing nursing home care, 24-hour skilled nursing, hospice care, and palliative support. Licensed medical staff remain on site around the clock to manage continuous clinical needs, while dedicated hospice programs emphasize comfort and end-of-life support. Housing options accommodate residents needing long-term nursing supervision as well as individuals requiring targeted symptom management alongside serious illness.

On-site care teams deliver an average of 2 hours and 55 minutes of direct nurse staffing per resident daily. The larger facility environment maintains expanded staff and resources to support residents across multiple levels of medical oversight.

Public coverage options assist eligible residents with qualifying short-term care or long-term nursing needs, while private pay handles direct funding arrangements. Located in the Columbus area, off-site travel and appointments generally depend on personal vehicles or organized transportation.

Prospective representatives evaluating long-term nursing oversight or hospice care can contact River Towne Center, Genesis to check current bed availability or schedule a visit.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 62.5% Below GA avg. ▼ 62.5% Below GA avg.GA average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 30.2% Below GA avg. ▼ 30.2% Below GA avg.GA average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 56.9% Below GA avg. ▼ 56.9% Below GA avg.GA average: 2.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 4.8% Above GA avg. ▲ 4.8% Above GA avg.GA average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).

Total nursing care per resident / day Info This nursing home is ranked 144th out of 168 nursing homes we track in Georgia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↓ 18% · GA 3h 33mThis facility: 2h 55m per resident per day, 18% below the Georgia average of 3h 33m (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #144 / 168Nurse hours — State benchmarked This nursing home is ranked 144th out of 168 nursing homes we track in Georgia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Georgia average, with a ranking across 168 Georgia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
2h 55m

Standout metric: RN, weekends is +120% above Georgia average

4 of 6 metrics below Georgia average

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3010713729,87792100%8.8
Licensed Practical Nurse551569,93592100%9.1
Registered Nurse223257,72892100%9.9
Qualified Activities Professional170174,74992100%8.7
Clinical Nurse Specialist4151,4788289%7.2
Physical Therapy Assistant4041,1587582%6.3
Mental Health Service Worker2029337379%7.2
Other Dietary Services Staff1016057480%8.2
Speech Language Pathologist2025307177%6
Administrator2025036166%8
Nurse Practitioner1014966267%8
Qualified Social Worker2024186065%6.3
Dietitian2023574852%7.4
Respiratory Therapy Technician3033507076%2.6
Physical Therapy Aide3032064549%4.4
RN Director of Nursing1011702932%5.9
137 Certified Nursing Assistant
Coverage 100%
56 Licensed Practical Nurse
Coverage 100%
25 Registered Nurse
Coverage 100%
17 Qualified Activities Professional
Coverage 100%
By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 210 Rank #10 / 206Bed count — State benchmarked This nursing home is ranked 10th out of 206 nursing homes we track in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

High-capacity home · May provide extensive amenities, services and programs.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #125 / 190Years in operation — State benchmarked This nursing home is ranked 125th out of 190 nursing homes we track in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
9 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #119 / 211Walk Score — State benchmarked This nursing home is ranked 119th out of 211 nursing homes we track in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
44 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #141 / 159Occupancy rate — State benchmarked This nursing home is ranked 141st out of 159 nursing homes we track in Georgia for occupancy. Shows this facility's occupancy rate versus the Georgia average, with its Statewide rank out of 159. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
66.2% This home usually has availability

Based on 139 residents and 210 beds. Source: state inspection report (Apr 2025)

Lower than the Georgia average: 81%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
88 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeNursing Home
StatusSnf/Nf Dual Cert
IssuanceJanuary 10, 2017
CountyMuscogee
CMS Certification Number115566

Ownership & Operating Entity

River Towne Center – Genesis is administered by Craig Parker.

Therapy & Rehabilitation

1 service
Post-Acute Rehabilitative Care

Staffing & Medical

1 service
Pulmonary Care

Additional Services

1 service
Personal Assistance

Contact Information

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Fitness Center
Social Hall

Room Accommodations

Building TypeSingle-story

Contact River Towne Center – Genesis

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection Apr 2026

ALM Inspection Grade

80 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

3 points below the Georgia average for CMS-certified facilities (83/100)

Category breakdown

Citations Typical

58 severity-weighted points (24 deficiencies) · 14% higher than the typical CMS-certified GA facility (median: 51)

Enforcement Concern

$24,387 in fines · 2 enforcement actions

Persistence Strong

37 days to fix issues · faster than the typical CMS-certified GA facility (median: 44)

Inspection grade: 80 out of 100, letter grade B-.
Total health inspections
4 ↑ 14% · GA 3.5This facility: 4, 14% above the Georgia average of 3.5 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
24 Rank #123 / 171Health citations — State benchmarked This nursing home is ranked 123rd out of 171 nursing homes we track in Georgia for health citations. Shows this facility's total health deficiency citations benchmarked to the Georgia State average, with a ranking across all 171 GA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 41% · GA 17This facility: 24, 41% above the Georgia average of 17 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
6 Rank #115 / 171Citations per inspection — State benchmarked This nursing home is ranked 115th out of 171 nursing homes we track in Georgia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Georgia mean across 171 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 26% · GA 4.76This facility: 6, 26% above the Georgia average of 4.76 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 24 of 24 citations corrected
Bar = mix of this home's 24 citations, not a state comparison

Lighter shade = corrected

Critical J–L
2 ↑ 233% · GA 0.6This facility: 2, 233% above the Georgia average of 0.6 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
0 ↓ 100% · GA 0.5This facility: 0, 100% below the Georgia average of 0.5 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
22 ↑ 39% · GA 15.8This facility: 22, 39% above the Georgia average of 15.8 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
0 ↓ 100% · GA 0.1This facility: 0, 100% below the Georgia average of 0.1 (among Georgia facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Apr 01, 2026 · 4 citations, all corrected

Most cited category: Quality of Life & Care, 9 of 24 citations · 7 categories in total

Citations history
Most recent first
Apr 01, 2026 4 citations
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Apr 24, 2025 7 citations
Infection Control moderate citation Corrected
Nutrition moderate citation Corrected
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning moderate citation Corrected
Feb 14, 2024 3 citations
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning moderate citation Corrected
Oct 12, 2023 10 citations
Administration moderate citation Corrected
Administration critical citation Corrected
Infection Control critical citation Corrected
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Top deficiency categories
Share of 24 citations
Quality of Life & Care 9 deficiencies (38%)
Resident Rights 4 deficiencies (17%)
Resident Assessment & Care Planning 3 deficiencies (13%)
Pharmacy Services 3 deficiencies (13%)
Infection Control 2 deficiencies (8%)
Administration 2 deficiencies (8%)
Nutrition & Dietary 1 deficiency (4%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 24 citations resulted from standard inspections; 3 of 24 resulted from complaint investigations; and 18 of 24 came from combined inspections (standard and complaint).

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Aug 2026

2 penalties in the past 3 years

Latest: Apr 24, 2025 · 2-day payment denial

1 fine · 1 payment denial
Oct 12, 2023 · $24,387 civil money penalty Apr 24, 2025 · 2-day payment denial
Total fines
$24,387 ↓ 34% · GA $37KThis facility: $24,387, 34% below the Georgia average of $37,053. Average among the 128 Georgia facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #156 / 173Federal fines — State benchmarked This nursing home is ranked 156th out of 173 nursing homes we track in Georgia for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Georgia average among facilities with fines, and where it ranks among 173 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1 ↓ 41% · GA 1.7This facility: 1, 41% below the Georgia average of 1.7. Average among the 128 Georgia facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1 2 days ↑ 212% · GA 0.32This facility: 1, 212% above the Georgia average of 0.32. Average among the 128 Georgia facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Georgia average.

Data as of Aug 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 5 / 5 Significantly above average ↑ 61% · GA 3.1This facility: 5.0, 61% above the GA average of 3.1 (among GA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 1 / 5 Significantly below average ↓ 55% · GA 2.2This facility: 1.0, 55% below the GA average of 2.2 (among GA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 3.6 Score · lower is better ↓ 59% · GA 8.9This facility: 3.6, 59% below the GA average of 8.9 (among GA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 3.2 Score · lower is better ↓ 79% · GA 15.4This facility: 3.2, 79% below the GA average of 15.4 (among GA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 9 better, 2 worse, 2 near GA average

8 short-stay measures: 4 better, 1 worse, 3 compared with US only

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 16 days

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)

Total residents 140
Medicare
37
26.4% of residents
Medicaid
96
68.6% of residents
Private pay or other
7
5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2024.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.1MFiscal year ending 12/2024
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$306.1KFiscal year ending 12/2024
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.1MFiscal year ending 12/2024 Rank #21 / 165Net patient revenue — State benchmarked This nursing home is ranked 21st out of 165 nursing homes we track in Georgia. Shows this facility's net patient revenue compared to the Georgia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$306.1KFiscal year ending 12/2024
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
-$85.0KFiscal year ending 12/2024
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #84 / 165Payroll costs — State benchmarked This nursing home is ranked 84th out of 165 nursing homes we track in Georgia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Georgia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$5.5MFiscal year ending 12/2024 28.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #158 / 165Payroll % of net patient revenue — State benchmarked This nursing home is ranked 158th out of 165 nursing homes we track in Georgia. Shows payroll as a percentage of net patient revenue versus the Georgia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Georgia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$13.3MFiscal year ending 12/2024
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$18.8MFiscal year ending 12/2024

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 16 days.

Admissions
501 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 64%
Medicaid 14%
Discharges
557 total

Coverage residents most often leave under.

Medicare 33%
Private pay 42%
Medicaid 25%
Reviews (1)

River Towne Center – Genesis Reviews

Devica Whatley
My dad came to this facility on Oct 8th 2025. January 7th admitted to the hospital and now the doctor is saying they need to amputate his leg! I spoke to the staff the don said she never seen the condition of my father foot. The director admin brush it off like he didn’t care. When I asked why wasn’t I notified about my dad condition no one could respond. While I was complaining about my concerns no one could give me an answer on why they never notified me! Why haven’t the son seen my father foot. I should her and there is no empathy or compassion. I asked for corporate number I was told he would call me. This place has done more harm then good my dad foot is rotten!

Rating Their Experiences

What do you like most about living here?

Trash

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

Yes

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

When I asked to send my dad out Alexis stated he just want more pain meds! Got to the er blood clot in his foot! Poor circulation and needs to be amputated

How would you rate the quality and variety of the meals? (1-5)

1

Are special diets handled well?

No

How do you feel about the level of social interaction available with other residents?

Don’t send your family here

Is there anything you wish you knew before moving in?

Dont

Places of interest near River Towne Center – Genesis

Address 6.9 miles from city center Info Estimated distance in miles from Columbus's city center to River Towne Center – Genesis's address, calculated via Google Maps. — 2.61 miles to nearest hospital (Piedmont Columbus Regional - Northside)

Calculate Travel Distance to River Towne Center – Genesis

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Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Georgia average is: 56.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Ridgecrest Rehab & Skilled Nursing Center ★ ★ ★ ★ ★
NH
SNF
Columbus
84
Facility 84
GA AVG 110
Rank #141 / 206
A+
46.4%
Facility 46.4%
GA AVG 81%
Rank #153 / 159
-43%
4.90
Facility 4.90
GA AVG 3.55
Rank #13 / 168
★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -50%+38%
$0
Facility $0
GA AVG $40.6k
Rank #1 / 173
11
Facility 11
GA AVG 17.0
Rank #45 / 171
3.7
Facility 3.7
GA AVG 4.8
Rank #53 / 171
-39-
2
Facility 2
GA AVG 44
Rank #209 / 211
Donald Butler
$5.6MFiscal year ending 06/2025
Facility $5.6MFiscal year ending 06/2025
GA AVG $13.5M
Rank #151 / 165
$3.2MFiscal year ending 06/2025
Facility $3.2MFiscal year ending 06/2025
GA AVG $6.0M
Rank #144 / 165
57.6%Fiscal year ending 06/2025
Facility 57.6%Fiscal year ending 06/2025
GA AVG 56.1%
Rank #47 / 165
115478
Muscogee Manor & Rehab Center ★ ★ ★ ☆ ☆
NH
SNF
Columbus (Muscogee Manor)
196
Facility 196
GA AVG 110
Rank #16 / 206
B+
48.5%
Facility 48.5%
GA AVG 81%
Rank #151 / 159
-40%
5.56
Facility 5.56
GA AVG 3.55
Rank #5 / 168
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ +4%+57%
$0
Facility $0
GA AVG $40.6k
Rank #1 / 173
17
Facility 17
GA AVG 17.0
Rank #87 / 171
5.7
Facility 5.7
GA AVG 4.8
Rank #104 / 171
-95-
2
Facility 2
GA AVG 44
Rank #209 / 211
-
$14.1MFiscal year ending 06/2025
Facility $14.1MFiscal year ending 06/2025
GA AVG $13.5M
Rank #54 / 165
$8.7MFiscal year ending 06/2025
Facility $8.7MFiscal year ending 06/2025
GA AVG $6.0M
Rank #25 / 165
61.8%Fiscal year ending 06/2025
Facility 61.8%Fiscal year ending 06/2025
GA AVG 56.1%
Rank #30 / 165
115351
Orchard View Rehabilitation & Skilled Nursing Center ★ ★ ☆ ☆ ☆
NH
MC
SNF
Columbus (Twin Chapel)
200
Facility 200
GA AVG 110
Rank #15 / 206
B+
57.5%
Facility 57.5%
GA AVG 81%
Rank #147 / 159
-29%
5.00
Facility 5.00
GA AVG 3.55
Rank #9 / 168
★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ -61%+41%
$0
Facility $0
GA AVG $40.6k
Rank #1 / 173
13
Facility 13
GA AVG 17.0
Rank #62 / 171
4.3
Facility 4.3
GA AVG 4.8
Rank #73 / 171
-115-
16
Facility 16
GA AVG 44
Rank #175 / 211
Hospital Authority Of Columbus Ga
$18.5MFiscal year ending 06/2025
Facility $18.5MFiscal year ending 06/2025
GA AVG $13.5M
Rank #24 / 165
$10.8MFiscal year ending 06/2025
Facility $10.8MFiscal year ending 06/2025
GA AVG $6.0M
Rank #11 / 165
58.5%Fiscal year ending 06/2025
Facility 58.5%Fiscal year ending 06/2025
GA AVG 56.1%
Rank #42 / 165
115146
Spring Harbor ★ ★ ★ ☆ ☆
NH
AL
IL
MC
SNF
Columbus
60
Facility 60
GA AVG 110
Rank #174 / 206
?--
6.44
Facility 6.44
GA AVG 3.55
Rank #4 / 168
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -35%+82%
$0
Facility $0
GA AVG $40.6k
Rank #1 / 173
10
Facility 10
GA AVG 17.0
Rank #37 / 171
3.3
Facility 3.3
GA AVG 4.8
Rank #36 / 171
-30-
3
Facility 3
GA AVG 44
Rank #201 / 211
Maurice S Hill
$6.0MFiscal year ending 06/2025
Facility $6.0MFiscal year ending 06/2025
GA AVG $13.5M
Rank #141 / 165
$5.2MFiscal year ending 06/2025
Facility $5.2MFiscal year ending 06/2025
GA AVG $6.0M
Rank #90 / 165
86.5%Fiscal year ending 06/2025
Facility 86.5%Fiscal year ending 06/2025
GA AVG 56.1%
Rank #7 / 165
115716
River Towne Center – Genesis ★ ☆ ☆ ☆ ☆
NH
HOS
PC
SNF
Columbus (Dover Hills)
210
Facility 210
GA AVG 110
Rank #10 / 206
B-
66.2%
Facility 66.2%
GA AVG 81%
Rank #141 / 159
-18%
2.92
Facility 2.92
GA AVG 3.55
Rank #144 / 168
★ ★ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ +9%-18%
$24.4k
Facility $24.4k
GA AVG $40.6k
Rank #156 / 173
24
Facility 24
GA AVG 17.0
Rank #123 / 171
6.0
Facility 6.0
GA AVG 4.8
Rank #115 / 171
2139A+
44
Facility 44
GA AVG 44
Rank #119 / 211
Jeffrey Dunn
$19.1MFiscal year ending 12/2024
Facility $19.1MFiscal year ending 12/2024
GA AVG $13.5M
Rank #21 / 165
$5.5MFiscal year ending 12/2024
Facility $5.5MFiscal year ending 12/2024
GA AVG $6.0M
Rank #84 / 165
28.7%Fiscal year ending 12/2024
Facility 28.7%Fiscal year ending 12/2024
GA AVG 56.1%
Rank #158 / 165
115566

Rank badges are statewide and care-type specific: each nursing home is ranked against every other GA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Georgia

River Towne Center – Genesis is located in Columbus, Georgia.
Here are the financial assistance programs available to residents in Georgia.

Get Financial aid guidance

Community Care Services Program

Georgia Medicaid CCSP

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
GA

High rural demand; waitlists possible.

Benefits
Personal care (5-7 hours/day) Adult day care (~$75/day) Respite (240 hours/year) Meals

Respite Care Program

Georgia NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Georgia resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
GA

Focus on metro and rural balance.

Benefits
In-home aide (4-6 hours/day) Adult day care (~$75/day) Facility stay (up to 5 days)

Home and Community Services (HCS)

Georgia Home and Community Services (Non-Medicaid)

Age 60+
General Georgia resident, functionally impaired, at risk of nursing home placement.
Income Limits (2025) No strict limit; prioritizes ~$41,000/year; cost-sharing for higher incomes.
Asset Limits Not specified; need-based.
GA

Non-Medicaid; AAA-managed.

Benefits
Personal care (4-6 hours/day) Homemaker Adult day care ($80/day) Respite (~5 days/year)

Medicare Savings Program (MSP)

Georgia Medicare Savings Program

Age 65+ or disabled
General Georgia resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI).
Asset Limits $9,430 (individual), $14,130 (couple).
GA

Three tiers; entitlement benefit.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Program of All-Inclusive Care for the Elderly (PACE)

Georgia Medicaid PACE

Age 55+
General Georgia resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Limited areas (e.g., Macon, Augusta).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

SOURCE (Service Options Using Resources in a Community Environment)

Georgia Medicaid SOURCE Program

Age 65+ or disabled
General Georgia resident, Medicaid-eligible, frail but not necessarily nursing home-level.
Income Limits (2025) ~$914/month (SSI level); QIT allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
GA

Enhanced primary care model; statewide via 12 sites.

Benefits
Personal care (4-6 hours/day) Case management Adult day health ($80/day) Respite (limited)

Optional State Supplementation (OSS)

Georgia Optional State Supplementation

Age 65+ or disabled
General Georgia resident, in approved facility, low-income/SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
GA

~$20-$489/month based on facility type.

Benefits
Cash (~$20-$489/month) for room/board in personal care homes

Frequently Asked Questions about River Towne Center – Genesis

What neighborhood is River Towne Center – Genesis in?

River Towne Center – Genesis is in the Dover Hills neighborhood of Columbus.

Is River Towne Center – Genesis in a walkable area?

River Towne Center – Genesis has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at River Towne Center – Genesis?

River Towne Center – Genesis's occupancy is 66.2%.

How long has River Towne Center – Genesis been in business?

River Towne Center – Genesis has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at River Towne Center – Genesis?

No, River Towne Center – Genesis has a no-pet policy.

What is the best email address for River Towne Center – Genesis?

The team at River Towne Center – Genesis can be reached at info@rivertownecenter.com.

Does River Towne Center – Genesis operate as a for-profit or non-profit?

River Towne Center – Genesis is registered as a for-profit in GA.

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