Total health inspections
3
West Virginia average 4.8
Last Health inspection on Sep 2025
Roane General Hospital
Nursing Home, Hospice Care, Palliative Care & Respite Care · West Virginia, WV
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Roane General Hospital
Nursing Home, Hospice Care, Palliative Care & Respite Care · West Virginia, WV
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Roane General Hospital accepts Medicaid and Medicare.
Overview of Roane General Hospital
Roane General Hospital is a government-owned acute care and long-term care community in Spencer, West Virginia, offering skilled nursing, long-term care, rehabilitation, and therapy services to the residents of Roane County and nearby regions. Administered by Doug Bentz, under the ownership entity Roane General Hospital, Distinct Part, the community is licensed to operate with 35 beds.
The community earned an overall 5-star rating, the highest possible designation, from the Centers for Medicare & Medicaid Services (CMS) rating system, suggesting an exceptional performance. Suggesting a well-staffed environment, the community provides an average of 5 hours and 26 minutes per day for nursing care. The community also received the 2025 Community Star Award, which signifies its standing in the region. Based on the most recent state inspection on April 12, 2023, no deficiency count was listed throughout the four documented cycles. Medicare and Medicaid are also accepted, helping families with varying financial situations to access care.
For a 35-bed skilled nursing community, Roane General Hospital offers a rather comprehensive care options, including acute care, emergency care, long-term care, inpatient and outpatient rehabilitation, swing bed services, cardiac rehabilitation, pulmonary rehabilitation, wound care, cancer and infusion services, as well as, a full suite of specialty medicine covering cardiology, orthopaedics, pulmonology, podiatry, ophthalmology, pain and spine, and surgical services. On-site diagnostic support through imaging, radiology, and laboratory services is also available, ensuring ongoing monitoring without requiring hospital transfers.
With a combination of an intimate setting and a wide scope of clinical services, the community is well-suited for those seeking medically complex or post-acute care in a hospital-affiliated environment. Roane General Hospital’s 5-star clinical performance and local proximity appeal to families in Roane County and the surrounding rural area.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 2nd out of 48 homes in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 2nd out of 48 homes in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 26m per day
Rank #2 / 48Nurse hours — State benchmarkedThis home is ranked 2nd out of 48 homes in West Virginia. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 48 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs West Virginia avg
+50%
Standout metric
LPN / LVN is +54% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 29m per day | ▼ 31% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 25m per day | ▲ 54% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 44m per day | ▲ 33% State avg: 2h 4m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 52m per day | ▲ 22% State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 96% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 10% State avg: 23m per day · National avg: 28m per day |
35-bed community Rank #71 / 78Bed count — State benchmarkedThis home is ranked 71st out of 78 homes in West Virginia. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 58 / 100 Rank #23 / 89Walk Score — State benchmarkedThis home is ranked 23rd out of 89 homes in West Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
5-Star CMS Rating
2025 Community Star Award
Facility TypeNursing Home (nh)
StatusActive
CountyRoane
Roane General Hospital is administered by Doug Bentz.
Owner NameDistinct Part Roane General Hospital
Rehabilitation Services
Acute Care
Emergency Care
Rehabilitation & Therapy Services
Fax(304)927-6261
Long Term Care
Bone Health
Cardiopulmonary
Cancer & Infusion
Fitness
Imaging/Radiology
Laboratory
Prescription For Your Health
Wound Care
Cardiac Rehabilitation
Outpatient Therapy & Rehabilitation
Pulmonary Rehabilitation
Swing Bed & Inpatient Rehabilitation
Cardiology
Operative & Surgical
Ophthalmology
Optometry
Orthopaedics
Pain & Spine
Podiatry
Pulmonology
Specific ProgramsDiagnostic & Support Services, Specialty Services
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. WV average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than West Virginia average:
• Total inspections (76% below)
• Total inspections (76% below)
Latest Inspection
April 12, 2023
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 17 | This facility has 76% fewer total inspections than a typical West Virginia nursing home (4 vs. WV avg 17).↓ 76% better |
Health Inspection History
Inspections
Total health citations
36
Rank #20 / 50Health citations — State benchmarkedThis home is ranked 20th out of 50 homes in West Virginia. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 50 WV facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
West Virginia average 43.1
Citations per inspection
12
Rank #37 / 50Citations per inspection — State benchmarkedThis home is ranked 37th out of 50 homes in West Virginia. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 50 facilities with citation data. Lower is better.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
34 of 36 citations resulted from standard inspections; and 2 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious health citations
0
100% better than West Virginia averageWest Virginia average: 0.5
Citations history (last 4 years)
Abuse/Neglect moderate citation
Sep 25, 2025
Corrected
Abuse/Neglect moderate citation
Sep 25, 2025
Corrected
Infection Control moderate citation
Sep 25, 2025
Corrected
Infection Control moderate citation
Sep 25, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
59
Employees
57
Contractors
2
Staff to resident ratio
1.84 : 1
25% more staff per resident than West Virginia average
Avg staff/day
19
Average shift
8.2 hours
0% compared with West Virginia average
Total staff hours (quarter)
14,377
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 6 RN Staff are full-time employees. No contractors work on this role.
6
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 13 LPN Staff are full-time employees. No contractors work on this role.
13
All 13 LPN Staff are full-time employees. No contractors work on this role.
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
All 27 CNA Staff are full-time employees. No contractors work on this role.
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.2%
27 contractor hours this quarter
Occupational Therapy Aide: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 27 | 0 | 27 | 8,168 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 13 | 0 | 13 | 3,719 | 92 | 100% | 9.3 |
| Registered Nurse | 6 | 0 | 6 | 857 | 89 | 97% | 8.2 |
| Dietitian | 1 | 0 | 1 | 517 | 61 | 66% | 8.5 |
| RN Director of Nursing | 2 | 0 | 2 | 497 | 52 | 57% | 7.9 |
| Nurse Practitioner | 2 | 0 | 2 | 493 | 61 | 66% | 7.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 80 | 10 | 11% | 8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 27 | 14 | 15% | 1.7 |
| Qualified Social Worker | 1 | 0 | 1 | 7 | 11 | 12% | 0.7 |
| Speech Language Pathologist | 1 | 0 | 1 | 7 | 15 | 16% | 0.5 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 6 | 9 | 10% | 0.6 |
27 Certified Nursing Assistant
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
6 Registered Nurse
% of Days
97%
1 Dietitian
% of Days
66%
2 RN Director of Nursing
% of Days
57%
2 Nurse Practitioner
% of Days
66%
2 Clinical Nurse Specialist
% of Days
11%
2 Occupational Therapy Aide
% of Days
15%
1 Qualified Social Worker
% of Days
12%
1 Speech Language Pathologist
% of Days
16%
2 Respiratory Therapy Technician
% of Days
10%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
6% worse than West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
7% better than West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
In line with West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
27.9%
Percent of long-stay residents whose ability to move independently worsened
27.9%
28% worse than West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.1%
42% better than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
47% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
15% worse than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
60% better than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.1%
Percent of long-stay residents who lose too much weight
6.1%
7% better than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.3%
Percent of long-stay residents who have depressive symptoms
3.3%
46% better than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.9%
Percent of long-stay residents who received an antipsychotic medication
8.9%
32% better than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.2%
21% worse than West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
7% worse than West Virginia averageWest Virginia average: 97.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.31
Number of hospitalizations per 1,000 long-stay resident days.
0.31
83% better than West Virginia averageWest Virginia average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.91
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.91
53% better than West Virginia averageWest Virginia average: 1.92
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
49% worse than West Virginia averageWest Virginia average: 78.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
32
Medicaid
28
87.5% of residents
Private pay or other
4
12.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Places of interest near Roane General Hospital
0.0 miles from city center
Estimated distance in miles from Spencer's city center to Roane General Hospital's address, calculated via Google Maps.
Calculate Travel Distance to Roane General Hospital
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The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
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| Roane General Hospital | NH HC PC RC | Spencer | 35
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WV AVG
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WV AVG
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WV AVG
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Financial Assistance for
Nursing Home in West Virginia
Roane General Hospital is located in Spencer, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Frequently Asked Questions about Roane General Hospital
Who is the owner of Roane General Hospital?
The legal owner and operator of Roane General Hospital is Roane General Hospital, Distinct Part.
Is Roane General Hospital in a walkable area?
Roane General Hospital has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Who is the administrator of Roane General Hospital?
Doug Bentz is the administrator of Roane General Hospital.
How many beds does Roane General Hospital have?
Roane General Hospital has 35 beds.
Are there photos of Roane General Hospital?
Yes — there is 1 photo of Roane General Hospital in the photo gallery on this page.
What is the address of Roane General Hospital?
Roane General Hospital is located at 200 Hospital Drive, Spencer, WV 25276.
What is the phone number of Roane General Hospital?
(304) 927-4444 will put you in contact with the team at Roane General Hospital.
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