4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Saint John’s on the Lake Central Tower is a continuing care retirement community (CCRC) in Milwaukee, Wisconsin, operated by the nonprofit organization, Saint John’s Communities Inc., that offers multiple levels of care on one campus. Providing care since September 2004, the community is one of the larger communities in Milwaukee County, with its 110 licensed beds.
Registered with the Wisconsin Department of Health Services, the community is a nursing home with an integrated assisted living component. Along with 24/7 skilled nursing care for those with medical needs, rehabilitation services are also provided for those seeking short-term care. Additionally, enrichment programs structured around engaged living, instead of the custodial care model, are also provided to improve residents’ quality of life. Other amenities also include a fitness center, landscaped gardens, community spaces, a wellness program, cultural programs, arts, sports, and hobby clubs, making the community stand out among its competitors.
With a full continuum of care options in one campus, including independent living, assisted living, memory care, and skilled nursing, Saint Johns on the Lake Central Tower is best suited for those seeking an active and independent lifestyle but anticipate more advanced levels of care. The community’s location on Prospect Avenue also allows residents to easily access dining, shopping, and leisure amenities in the city center.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 32nd out of 178 homes in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 18m per day | ▲ 31% State avg: 59m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 48m per day | ▲ 23% State avg: 39m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 7m per day | ▲ 21% State avg: 2h 34m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 44m per day | ▲ 26% State avg: 3h 45m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 59m per day | ▲ 47% State avg: 40m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Saint Johns on the Lake Central Tower is legally operated by Saint Johns Communities Inc.
Wisconsin average 6
Last Health inspection on Jun 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 13 citations resulted from standard inspections; and 1 of 13 came from combined inspections (standard and complaint).
100% better than Wisconsin averageWisconsin average: 0.9
17% better than Wisconsin averageWisconsin average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
168% more staff per resident than Wisconsin average
15% worse than Wisconsin average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
10 total: 8 full-time employees and 2 contractors.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursAssists with medical care and medications.
16 total: 9 full-time employees and 7 contractors.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursHelps with daily care and mobility.
88 total: 30 full-time employees and 58 contractors.
88
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,355 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 58 | 88 | 6,478 | 92 | 100% | 7.1 |
| Registered Nurse | 8 | 2 | 10 | 2,020 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 9 | 7 | 16 | 1,660 | 92 | 100% | 7.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 428 | 57 | 62% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 420 | 56 | 61% | 7.5 |
| Other Social Services Staff | 2 | 0 | 2 | 326 | 70 | 76% | 2.8 |
| Dietitian | 2 | 0 | 2 | 303 | 77 | 84% | 3.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 273 | 37 | 40% | 7.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 249 | 53 | 58% | 2.7 |
| Administrator | 2 | 0 | 2 | 241 | 57 | 62% | 3.4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 235 | 60 | 65% | 3.9 |
| Speech Language Pathologist | 1 | 0 | 1 | 208 | 54 | 59% | 3.9 |
| Qualified Social Worker | 1 | 0 | 1 | 207 | 44 | 48% | 4.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 128 | 65 | 71% | 1.9 |
| Medical Director | 0 | 2 | 2 | 20 | 13 | 14% | 0.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 19 | 3 | 3% | 6.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
66% lower than Wisconsin averageWisconsin average: $95K
52% fewer fines than Wisconsin averageWisconsin average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
51% more payment denials than Wisconsin averageWisconsin average: 0.7
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.3
37% worse than Wisconsin averageWisconsin average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.8
30% worse than Wisconsin averageWisconsin average: 22.1
Percent of long-stay residents whose need for help with daily activities has increased
22.2%
26% worse than Wisconsin averageWisconsin average: 17.6%
Percent of long-stay residents whose ability to move independently worsened
33.6%
47% worse than Wisconsin averageWisconsin average: 22.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.7%
18% worse than Wisconsin averageWisconsin average: 26.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
31% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
3.4%
38% better than Wisconsin averageWisconsin average: 5.4%
Percent of long-stay residents with a urinary tract infection
4.3%
35% worse than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay residents who lose too much weight
8.3%
71% worse than Wisconsin averageWisconsin average: 4.9%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Wisconsin averageWisconsin average: 5.0%
Percent of long-stay residents who received an antipsychotic medication
2.8%
83% better than Wisconsin averageWisconsin average: 16.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Wisconsin averageWisconsin average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Wisconsin averageWisconsin average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
7% better than Wisconsin averageWisconsin average: 87.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Wisconsin averageWisconsin average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
22% better than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
48% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
1% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
20Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Saint Johns on the Lake Central Tower from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #140 / 183Payroll — State benchmarkedThis home is ranked 140th out of 183 homes in Wisconsin for Payroll. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #20 / 183Payroll % — State benchmarkedThis home is ranked 20th out of 183 homes in Wisconsin for Payroll %. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.6 miles from city center
Estimated distance in miles from Milwaukee's city center to Saint Johns on the Lake Central Tower's address, calculated via Google Maps.
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The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Milwaukee Catholic Home | NH AL IL MC SNF | Milwaukee (Northpoint) | $1,140 - $5,570 | 107
Facility
107
WI AVG
61
Rank
#55 / 495 | A+ |
83
Facility
83
WI AVG
42
Rank
#36 / 580 | 1 Bed / 2 Bed |
| St. Ann Health and Rehabilitation Center | NH HOS MC PC RC SNF | Milwaukee (Muskego Way) | - | 50
Facility
50
WI AVG
61
Rank
#235 / 495 | A- |
84
Facility
84
WI AVG
42
Rank
#31 / 580 | - |
| Eastcastle Place | NH AL IL MC SNF | Milwaukee (Murray Hill) | $5,134 - $7,789 | 18
Facility
18
WI AVG
61
Rank
#467 / 495 | - |
92
Facility
92
WI AVG
42
Rank
#6 / 580 | Studio / 1 Bed / 2 Bed |
| Ovation Jewish Home | NH ADC AL HOS IL MC RC SNF | Milwaukee (Lower East Side) | - | 102
Facility
102
WI AVG
61
Rank
#66 / 495 | - |
88
Facility
88
WI AVG
42
Rank
#9 / 580 | - |
| Saint Johns on the Lake Central Tower | NH AL IL MC SNF | Milwaukee | - | 110
Facility
110
WI AVG
61
Rank
#46 / 495 | - |
87
Facility
87
WI AVG
42
Rank
#13 / 580 | - |
Saint Johns on the Lake Central Tower is located in MILWAUKEE, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Saint Johns on the Lake Central Tower is legally operated by Saint Johns Communities Inc.
Saint Johns on the Lake Central Tower has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Saint Johns on the Lake Central Tower's occupancy is 72.7%.
No, Saint Johns on the Lake Central Tower has a no-pet policy.
Saint Johns on the Lake Central Tower is registered as a non-profit in WI.
Saint Johns Communities Inc is the administrator of Saint Johns on the Lake Central Tower.
Saint Johns on the Lake Central Tower has 110 beds.
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