Salemtowne Retirement Community
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Winston-salem, NC
Salemtowne Retirement Community
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Winston-salem, NC
Nestled in the picturesque landscape, Salemtowne Retirement Community stands as a tranquil haven for seniors seeking a vibrant and supportive lifestyle in their golden years. With a focus on holistic living, this community provides comfortable residential options, from spacious cottages to cozy apartments, ensuring every resident finds their ideal abode. The community’s commitment to promoting an active and fulfilling retirement is evident in its array of recreational facilities, including fitness centers, walking trails, and creative spaces. Salemtowne Retirement Community stands as more than just a place to reside; it’s a nurturing environment where seniors can embrace each day with enthusiasm and joy.
At Salemtowne Retirement Community, the essence of graceful aging is exemplified through a range of comprehensive services that cater to the evolving needs of its residents. From the assurance of healthcare access to the convenience of on-site dining options, the community places a premium on enhancing the quality of life for its senior members. Professional staff and caregivers are dedicated to providing personalized support, allowing residents to maintain their independence while knowing that assistance is readily available when required. The community’s serene surroundings and thoughtfully designed architecture create an atmosphere of serenity and relaxation, fostering a sense of belonging and security. Rooted in a tradition of respect for individuality and a commitment to well-being,
Walk Score: 28 / 100 Rank #328 / 536Walk Score — State benchmarkedThis home is ranked 328th out of 536 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
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5.2 miles from city center
Estimated distance in miles from Winston-Salem's city center to Salemtowne Retirement Community's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Homestead Hills Assisted Living | NH AL IL MC SNF | Winston-Salem | 66
Facility
66
NC AVG
72
Rank
#198 / 387 |
30.3%
Facility
30.3%
NC AVG
70.6
Rank
#213 / 232 | -57% | 5.96
Facility
5.96
NC AVG
3.98
Rank
#15 / 83 | +32% | +50% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 6
Facility
6
NC AVG
20.9
Rank
#22 / 85 | 3.0
Facility
3.0
NC AVG
5.0
Rank
#32 / 85 | - | 20 | - |
20
Facility
20
NC AVG
36
Rank
#377 / 536 | Kapson Gp, LLC | $4.8MFiscal year ending 12/2023
Facility
$4.8MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#82 / 84 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#38 / 84 | 131.8%Fiscal year ending 12/2023
Facility
131.8%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#7 / 84 | 345559 | ||||
| Arbor Acres | NH AL IL MC SNF | Winston-Salem | 6
Facility
6
NC AVG
72
Rank
#335 / 387 |
78.3%
Facility
78.3%
NC AVG
70.6
Rank
#110 / 232 | +11% | - | - | -100% | - | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 1
Facility
1
NC AVG
20.9
Rank
#1 / 85 | 1.0
Facility
1.0
NC AVG
5.0
Rank
#1 / 85 | - | 5 | - |
20
Facility
20
NC AVG
36
Rank
#377 / 536 | Pamela Ball | $41.8MFiscal year ending 12/2023
Facility
$41.8MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#4 / 84 | $21.0MFiscal year ending 12/2023
Facility
$21.0MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#2 / 84 | 50.1%Fiscal year ending 12/2023
Facility
50.1%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#35 / 84 | 345573 | |||
| Oak Forest Health and Rehabilitation Center | NH AL HOS PC RC SNF | Winston-Salem | 170
Facility
170
NC AVG
72
Rank
#7 / 387 |
91.1%
Facility
91.1%
NC AVG
70.6
Rank
#52 / 232 | +29% | 3.37
Facility
3.37
NC AVG
3.98
Rank
#72 / 83 | +8% | -15% | $43.0k
Facility
$43.0k
NC AVG
$74.6k
Rank
#68 / 89 | 34
Facility
34
NC AVG
20.9
Rank
#71 / 85 | 3.8
Facility
3.8
NC AVG
5.0
Rank
#44 / 85 | 4 | 155 | - |
5
Facility
5
NC AVG
36
Rank
#496 / 536 | - | $17.9MFiscal year ending 09/2023
Facility
$17.9MFiscal year ending 09/2023
NC AVG
$15.7M
Rank
#20 / 84 | $7.4MFiscal year ending 09/2023
Facility
$7.4MFiscal year ending 09/2023
NC AVG
$8.2M
Rank
#31 / 84 | 41.7%Fiscal year ending 09/2023
Facility
41.7%Fiscal year ending 09/2023
NC AVG
58.6%
Rank
#57 / 84 | 345443 | ||||
| Willow Valley Center for Nursing and Rehabilitation | NH AL HOS MC RC SNF | Winston-Salem (West Highlands) | 230
Facility
230
NC AVG
72
Rank
#1 / 387 |
94.6%
Facility
94.6%
NC AVG
70.6
Rank
#41 / 232 | +34% | 3.68
Facility
3.68
NC AVG
3.98
Rank
#61 / 83 | -32% | -7% | $275.5k
Facility
$275.5k
NC AVG
$74.6k
Rank
#86 / 89 | 51
Facility
51
NC AVG
20.9
Rank
#84 / 85 | 6.4
Facility
6.4
NC AVG
5.0
Rank
#73 / 85 | 7 | 218 | - |
62
Facility
62
NC AVG
36
Rank
#58 / 536 | Citadel At Winston Salem LLC | $22.0MFiscal year ending 12/2023
Facility
$22.0MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#14 / 84 | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#54 / 84 | 24.8%Fiscal year ending 12/2023
Facility
24.8%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#83 / 84 | 345092 |
Financial Assistance for
Nursing Home in North Carolina
Salemtowne Retirement Community is located in Winston-Salem, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about Salemtowne Retirement Community
Is Salemtowne Retirement Community in a walkable area?
Salemtowne Retirement Community has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Salemtowne Retirement Community?
No, Salemtowne Retirement Community has a no-pet policy.
Are there photos of Salemtowne Retirement Community?
Yes — there are 5 photos of Salemtowne Retirement Community in the photo gallery on this page.
What is the address of Salemtowne Retirement Community?
Salemtowne Retirement Community is located at 190 Moravian Way Drive /, Winston-Salem, NC 27106.
What is the phone number of Salemtowne Retirement Community?
(336) 767-8130 will put you in contact with the team at Salemtowne Retirement Community.
Is Salemtowne Retirement Community Medicare or Medicaid certified?
Salemtowne Retirement Community is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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