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Serenity Spring Senior Living at Northwood
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Jasper, IN
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care, Palliative Care & Skilled Nursing · Jasper, IN
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Serenity Spring Senior Living at Northwood accepts Medicaid, Medicare, and private pay.
Overview of Serenity Spring Senior Living at Northwood
Serenity Spring Senior Living at Northwood in Jasper, Indiana, offers independent living, assisted living, memory care, nursing home care, skilled nursing, hospice care, and palliative care. Independent living means private living with community services and no daily care, while assisted living provides help with dressing, bathing, medication, and other daily tasks while the resident keeps an apartment. Memory care is provided in a secured setting with supervision for someone at risk of wandering. Nursing home and skilled nursing care provide licensed nursing care on site around the clock.
Hospice care supports end of life needs, while palliative care focuses on comfort and symptom relief. The range of care levels may suit a resident whose needs grow over time, since moving to another level of care may be possible without leaving the community. Rehabilitation services provide therapy aimed at restoring or maintaining function, which can support a resident working to regain abilities or preserve current ones.
The community has 155 beds. Residents are therefore part of a larger setting with more residents, staff, and usually more programming. Total nurse staffing is 3 hours and 47 minutes per resident each day, representing the daily hands on nursing time allocated to each resident.
Medicaid, Medicare, and private pay are accepted. Medicaid can help cover a long stay when personal savings may not be enough, Medicare can apply to short term skilled care after a hospital stay, and private pay allows direct payment. A Walk Score of 61 means the area is somewhat walkable, with some errands possible on foot, so a resident who no longer drives may still be able to complete certain nearby errands independently. Michael Meadows serves as administrator, and Greene County General Hospital operates the community. This may be a good fit for someone who wants access to several care levels, including memory care, nursing, rehabilitation, hospice, or palliative support, within one community.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
StaffingData period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 68th out of 274 nursing homes we track in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This facility
IN avg 3h 25m
↑ 11% · IN 3h 25mThis facility: 3h 47m per resident per day, 11% above the Indiana average of 3h 25m (among Indiana facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rank#68 / 274Nurse hours — State benchmarkedThis nursing home is ranked 68th out of 274 nursing homes we track in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 274 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Nurse hours — State benchmarkedThis nursing home is ranked 68th out of 274 nursing homes we track in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 274 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
3h 47m
Standout metric: LPN / LVN is +21% above Indiana average
2 of 6 metrics below Indiana average
Daily care time per resident, by role
IN average · US = national average
Registered nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 7 are the facility's own employees; no agency contractors work in this role.7 staff · 9.2-hour shifts
25m↓ 37% · IN 40mThis facility: 25m per resident per day, 37% below the Indiana average of 40m (among Indiana facilities reporting a recent figure).
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 41m
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 11 are the facility's own employees; no agency contractors work in this role.11 staff · 9-hour shifts
56m↑ 21% · IN 46mThis facility: 56m per resident per day, 21% above the Indiana average of 46m (among Indiana facilities reporting a recent figure).
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 52m
Certified nursing assistant Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 37 are the facility's own employees; no agency contractors work in this role.37 staff · 9.7-hour shifts
2h 26m↑ 7% · IN 2h 16mThis facility: 2h 26m per resident per day, 7% above the Indiana average of 2h 16m (among Indiana facilities reporting a recent figure).
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 2h 20m
Physical therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m↑ 10% · IN 4mThis facility: 4m per resident per day, 10% above the Indiana average of 4m (among Indiana facilities reporting a recent figure).
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 4m
Total nursing, weekends Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.RN + LPN + aide · Sat–Sun
3h 28m↑ 7% · IN 3h 14mThis facility: 3h 28m per resident per day, 7% above the Indiana average of 3h 14m (among Indiana facilities reporting a recent figure).
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 3h 26m
RN, weekends Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.Sat–Sun
19m↓ 28% · IN 27mThis facility: 19m per resident per day, 28% below the Indiana average of 27m (among Indiana facilities reporting a recent figure).
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 28m
Headcount
Total staffEvery person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.94
91 employees · 3 contractors · 34 on an average day Staff per resident94 total staff / 69 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.1.36 : 1↓ 21% · IN 1.73This facility: 1.36 staff per resident, 21% below the Indiana average of 1.73 (among Indiana facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
94 staff ÷ 69 residents See full Indiana ranking →Average shiftAverage hours one staff member works on a day they are on shift, across every role.8.7 h↑ 13% · IN 7.7 hThis facility: 8.7 h, 13% above the Indiana average of 7.7 h (among Indiana facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
27,297 staff hours this quarter See full Indiana ranking →
99.7%
of staff hours were worked by the facility's own employees
Indiana average: 92.1% · Contractors this quarter: Medical Director (2), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.155Rank#55 / 276Bed count — State benchmarkedThis nursing home is ranked 55th out of 276 nursing homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Bed count — State benchmarkedThis nursing home is ranked 55th out of 276 nursing homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Medium-capacity home
· Offers a balance of services and community atmosphere.
Years of operating
A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management.Rank#55 / 246Years in operation — State benchmarkedThis nursing home is ranked 55th out of 246 nursing homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Years in operation — State benchmarkedThis nursing home is ranked 55th out of 246 nursing homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
2years
Walk Score
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.Rank#90 / 264Walk Score — State benchmarkedThis nursing home is ranked 90th out of 264 nursing homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Walk Score — State benchmarkedThis nursing home is ranked 90th out of 264 nursing homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
61/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.Rank#185 / 270Occupancy rate — State benchmarkedThis nursing home is ranked 185th out of 270 nursing homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 270. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Occupancy rate — State benchmarkedThis nursing home is ranked 185th out of 270 nursing homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 270. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
54.8%This home usually has availability
Based on 85 residents and 155 beds. Source: state inspection report (Dec 2024)
Lower than the Indiana average: 66.3%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. IN average
3 Worse
Metrics worse than Indiana average:
• Total deficiencies (152% above)
• Substantiated complaints (25% above)
• Inspection deficiency rate (29% above)
0 Better
No metrics in this bucket.
Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.
This Facility
IN Average
vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.
83
33.0
This facility has 152% more total deficiencies than a typical Indiana nursing home (83 vs. IN avg 33).↑ 152% worse
Deficiencies per inspection Average deficiencies per inspection.
4.4
1.8
This facility has had 144% more deficiencies per inspection than the Indiana average (4.4 vs. IN avg 1.8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 144% more
Substantiated complaints Complaints the state investigated and upheld.
5
4.0
This facility has 25% more substantiated complaints than a typical Indiana nursing home (5 vs. IN avg 4).↑ 25% worse
Inspections State inspections evaluate whether the facility meets health and safety standards.
This Facility
IN Average
vs. IN Avg
Total inspections Every on-site inspection the state recorded — routine inspections plus complaint visits.
19
19.0
This facility has total inspections in line with the Indiana average (19 vs. IN avg 19).— At avg
Routine inspections Scheduled inspections conducted by state regulators.
8
6.0
This facility has had 33% more routine inspections than the Indiana average (8 vs. IN avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more
Complaint visits On-site visits triggered by formal complaints. One complaint can result in several visits.
11
12.0
This facility has had 8% fewer complaint visits than the Indiana average (11 vs. IN avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 8% fewer
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.
10
7.0
This facility has had 43% more inspections with deficiencies than the Indiana average (10 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 43% more
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.
53%
41%
This facility has 12 percentage points higher inspection deficiency rate than a typical Indiana nursing home (53% vs. IN avg 41%).↑ 12% worse
Since 2023 · 3 years of data · Last health inspection Apr 2026
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
5↓ 17% · IN 6This facility: 5, 17% below the IN average of 6 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
38Rank#233 / 277Health citations — State benchmarkedThis nursing home is ranked 233rd out of 277 nursing homes we track in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 277 IN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Health citations — State benchmarkedThis nursing home is ranked 233rd out of 277 nursing homes we track in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 277 IN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 63% · IN 23.3This facility: 38, 63% above the IN average of 23.3 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
7.6Rank#270 / 277Citations per inspection — State benchmarkedThis nursing home is ranked 270th out of 277 nursing homes we track in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 277 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Citations per inspection — State benchmarkedThis nursing home is ranked 270th out of 277 nursing homes we track in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 277 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 98% · IN 3.84This facility: 7.6, 98% above the IN average of 3.84 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
38 of 38 citations corrected
Bar = mix of this home's 38 citations, not a state comparison
Serious (G–I, actual harm): 1 citation, correctedModerate (D–F, no harm, more than minimal risk): 35 citations, correctedMinor (A–C, no harm, minimal risk): 2 citations, corrected
Lighter shade = corrected
CriticalJ–L
0↓ 100% · IN 0.2This facility: 0, 100% below the IN average of 0.2 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
SeriousG–I
1↑ 100% · IN 0.5This facility: 1, 100% above the IN average of 0.5 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
ModerateD–F
35↑ 57% · IN 22.3This facility: 35, 57% above the IN average of 22.3 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
MinorA–C
2↑ 567% · IN 0.3This facility: 2, 567% above the IN average of 0.3 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk
Latest inspection: Apr 07, 2026 · 2 citations, all corrected
Most cited category: Resident Rights, 8 of 38 citations · 10 categories in total
Citations history
Most recent first
Apr 07, 20262 citations
Environmental moderate citation
Corrected
Care Planning moderate citation
Corrected
Jun 13, 20256 citations
Abuse/Neglect moderate citation
Corrected
Infection Control moderate citation
Corrected
Quality of Care moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
May 22, 202421 citations
Abuse/Neglect moderate citation
Corrected
Abuse/Neglect moderate citation
Corrected
Abuse/Neglect moderate citation
Corrected
Environmental moderate citation
Corrected
Infection Control moderate citation
Corrected
Infection Control moderate citation
Corrected
Nursing Services minor citation
Corrected
Nutrition moderate citation
Corrected
Pharmacy moderate citation
Corrected
Pharmacy moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Care Planning moderate citation
Corrected
Care Planning moderate citation
Corrected
Care Planning moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Resident Rights moderate citation
Corrected
Dec 12, 20231 citation
Abuse/Neglect moderate citation
Corrected
Feb 09, 20238 citations
Administration moderate citation
Corrected
Infection Control moderate citation
Corrected
Infection Control moderate citation
Corrected
Nursing Services minor citation
Corrected
Quality of Care serious citation
Corrected
Quality of Care moderate citation
Corrected
Quality of Care moderate citation
Corrected
Care Planning moderate citation
Corrected
Top deficiency categories
Share of 38 citations
Resident Rights8 deficiencies (21%)
Quality of Life & Care7 deficiencies (18%)
Infection Control5 deficiencies (13%)
Resident Assessment & Care Planning5 deficiencies (13%)
Abuse, Neglect & Exploitation5 deficiencies (13%)
Nursing & Physician Services2 deficiencies (5%)
Pharmacy Services2 deficiencies (5%)
Environmental2 deficiencies (5%)
Nutrition & Dietary1 deficiency (3%)
Administration1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 38 citations resulted from standard inspections; and 3 of 38 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious).
Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Indiana average.
Data as of Aug 2026 · CMS Care Compare
Long-stay quality ratingCMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.2/ 5★★★★★Below average↓ 51% · IN 4.1This facility: 2.0, 51% below the IN average of 4.1 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay quality ratingCMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.1/ 5★★★★★Significantly below average↓ 66% · IN 2.9This facility: 1.0, 66% below the IN average of 2.9 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.High-risk clinical eventsAverage of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.13.1Score · lower is better↑ 84% · IN 7.1This facility: 13.1, 84% above the IN average of 7.1 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Functional declineAverage of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.26.7Score · lower is better↑ 72% · IN 15.5This facility: 26.7, 72% above the IN average of 15.5 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
13 long-stay measures:2 better, 9 worse, 2 near IN average
8 short-stay measures:4 better, 1 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
IN average
Daily care & independence
Needed more help with daily activitiesPercent of long-stay residents whose need for help with daily activities has increased25.5%↑ 131% · IN 11.0This facility: 25.5, 131% above the IN average of 11.0 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsenedPercent of long-stay residents whose ability to move independently worsened25.7%↑ 116% · IN 11.9This facility: 25.7, 116% above the IN average of 11.9 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)Percent of low risk long-stay residents who lose control of their bowels or bladder28.9%↑ 24% · IN 23.3This facility: 28.9, 24% above the IN average of 23.3 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Safety & clinical stability
Urinary tract infectionPercent of long-stay residents with a urinary tract infection1.9%↑ 77% · IN 1.1This facility: 1.9, 77% above the IN average of 1.1 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injuryPercent of long-stay residents experiencing one or more falls with major injury4.9%↑ 27% · IN 3.9This facility: 4.9, 27% above the IN average of 3.9 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)Percent of long-stay high risk residents with pressure ulcers4.3%↑ 18% · IN 3.6This facility: 4.3, 18% above the IN average of 3.6 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Physical & mental health
Lost too much weightPercent of long-stay residents who lose too much weight5.3%↓ 2% · IN 5.5This facility: 5.3, 2% below the IN average of 5.5 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptomsPercent of long-stay residents who have depressive symptoms24.4%↓ 3% · IN 25.2This facility: 24.4, 3% below the IN average of 25.2 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic usePercent of long-stay residents who received an antipsychotic medication27.7%↑ 104% · IN 13.6This facility: 27.7, 104% above the IN average of 13.6 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of long-stay residents assessed and appropriately given the pneumococcal vaccine98.1%↑ 5% · IN 93.6This facility: 98.1, 5% above the IN average of 93.6 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccinePercent of long-stay residents assessed and appropriately given the seasonal influenza vaccine100.0%↑ 5% · IN 95.4This facility: 100.0, 5% above the IN average of 95.4 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Hospital & emergency visits
Hospitalizations per 1,000 daysNumber of hospitalizations per 1,000 long-stay resident days.2.04↑ 28% · IN 1.60This facility: 2.04, 28% above the IN average of 1.60 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 daysNumber of outpatient emergency department visits per 1,000 long-stay resident days.2.26↑ 53% · IN 1.48This facility: 2.26, 53% above the IN average of 1.48 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
IN or US average
Daily care & independence
Able to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.23.1%↓ 57% · US 53.7This facility: 23.1, 57% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the communityRate of successful return to home or community from a skilled nursing facility.49.6%↓ 2% · US 50.6This facility: 49.6, 2% below the US average of 50.6 (among US facilities reporting a recent figure).
Safety & clinical stability
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.0.0%↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Physical & mental health
New antipsychotic medicationPercent of short-stay residents who newly received an antipsychotic medication3.5%↑ 197% · IN 1.2This facility: 3.5, 197% above the IN average of 1.2 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine93.8%↑ 15% · IN 81.8This facility: 93.8, 15% above the IN average of 81.8 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine85.9%↑ 9% · IN 79.0This facility: 85.9, 9% above the IN average of 79.0 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Hospital & emergency visits
Re-hospitalized after admissionPercentage of short-stay residents who were re-hospitalized after their nursing home admission.19.6%↓ 13% · IN 22.4This facility: 19.6, 13% below the IN average of 22.4 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visitsPercentage of short-stay residents who had an outpatient emergency department visit.9.6%↓ 9% · IN 10.5This facility: 9.6, 9% below the IN average of 10.5 (among IN facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
46% of new residents, often for short stays.
Typical stay6 - 7 months
Medicaid
29% of new residents, often for long-term daily care.
Typical stay11 - 12 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jun 2026)
Total residents69
Medicare
3
4.3% of residents
Medicaid
41
59.4% of residents
Private pay or other
25
36.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Serenity Spring Senior Living at Northwood from 2011–2024, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Net Patient Income$114.2K↑ ~$164.9K vs 2023
Payroll Costs$6.0M↑ ~$1.8M vs 2023
Operating Margin1.5%↑ 2.2pp vs 2023
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2011
2012
2013
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
Occupancy %
95.4%
95.5%
97.2%
91.0%
92.5%
91.0%
91.0%
92.6%
85.4%
78.6%
74.6%
55.0%
56.6%
Beds
121
121
121
131
131
131
131
131
131
131
131
131
131
Net Income
$740,033
$1,330,665
$1,113,941
$435,253
$620,154
$367,542
$412,196
$498,261
$496,854
$468,711
$380,261
-$5,740
$226,987
Gross Revenue
$9,855,260
$10,403,369
$10,407,724
$11,674,333
$12,301,789
$12,504,987
$13,476,931
$13,648,462
$13,124,966
$13,588,125
$13,698,715
$10,511,781
$9,377,780
Operating Expenses
$7,935,085
$8,189,092
$8,249,176
$10,135,478
$10,799,392
$10,663,316
$11,187,749
$11,679,396
$11,856,055
$10,793,865
$10,097,261
$7,207,341
$7,765,503
Net Patient Income
$387,257
$527,934
$359,554
-$572,400
-$823,108
-$432,442
-$489,227
-$627,849
-$306,250
-$285,975
$354,939
-$50,694
$114,221
Net Patient Revenue
$8,322,342
$8,717,026
$8,608,730
$9,563,078
$9,976,284
$10,230,874
$10,698,522
$11,051,547
$11,549,805
$10,507,890
$10,452,200
$7,156,647
$7,879,724
Payroll Costs
$4,895,591
$5,014,147
$5,218,073
$5,734,241
$6,047,999
$6,137,824
$6,237,903
$6,540,500
$6,842,462
$6,959,199
$5,535,376
$4,210,807
$5,971,497
Operating Margin %
4.7%
6.1%
4.2%
-6.0%
-8.3%
-4.2%
-4.6%
-5.7%
-2.7%
-2.7%
3.4%
-0.7%
1.5%
Medicare %
7.4%
7.3%
6.3%
7.6%
7.6%
9.2%
9.3%
8.0%
8.7%
8.5%
9.3%
7.0%
5.1%
Medicaid %
54.6%
53.8%
54.5%
50.6%
47.9%
45.1%
42.1%
40.7%
42.0%
43.0%
42.7%
47.3%
50.7%
Private %
38.0%
39.0%
39.2%
41.8%
44.4%
45.7%
48.6%
51.3%
49.3%
48.5%
48.0%
45.6%
44.2%
Net Patient Revenue/Day
$198
$206
$201
$220
$225
$235
$246
$250
$282
$280
$293
$272
$291
Cost/Day
$188
$194
$192
$233
$243
$245
$257
$264
$290
$287
$283
$274
$286
Avg Length of Stay
181.0 days
179.9 days
225.3 days
188.9 days
316.1 days
153.4 days
159.1 days
264.3 days
230.7 days
244.6 days
191.0 days
94.8 days
149.5 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
For-profit
Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.9MFiscal year ending 12/2024
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$114.2KFiscal year ending 12/2024
For-profit Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.9MFiscal year ending 12/2024Rank#190 / 267Net patient revenue — State benchmarkedThis nursing home is ranked 190th out of 267 nursing homes we track in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Net patient revenue — State benchmarkedThis nursing home is ranked 190th out of 267 nursing homes we track in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$114.2KFiscal year ending 12/2024
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$112.8KFiscal year ending 12/2024
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#157 / 267Payroll costs — State benchmarkedThis nursing home is ranked 157th out of 267 nursing homes we track in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll costs — State benchmarkedThis nursing home is ranked 157th out of 267 nursing homes we track in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$6.0MFiscal year ending 12/2024
75.8% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#50 / 267Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 50th out of 267 nursing homes we track in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 50th out of 267 nursing homes we track in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Indiana that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$1.8MFiscal year ending 12/2024
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.8MFiscal year ending 12/2024
Certification details
CMS Certification Number:155282
Owner Name:Greene County General Hospital
Rural vs. Urban:Rural
County:Dubois
Type of Control:For-profit — Operated by a business corporation.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (46% of admissions), and a typical private pay stay runs around 6 - 7 months.
Admissions
135 total
Coverage residents most often arrive under.
Medicare25%
Private pay46%
Medicaid29%
Discharges
154 total
Coverage residents most often leave under.
Medicare16%
Private pay51%
Medicaid34%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How length of stay is calculated
Average length of stay comes from the facility's Medicare cost report: total resident days in the year divided by total discharges, across all residents and payment types. Homes that mostly provide long-term care show long averages, because few residents leave in a given year.
Places of interest near Serenity Spring Senior Living at Northwood
0.1 miles from city center Estimated distance in miles from Jasper's city center to Serenity Spring Senior Living at Northwood's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other IN nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Serenity Spring Senior Living at Northwood
Who is the Director of Nursing at Serenity Spring Senior Living at Northwood?
Glenna Hanselman is the Director of Nursing at Serenity Spring Senior Living at Northwood.
Who is the owner of Serenity Spring Senior Living at Northwood?
Serenity Spring Senior Living at Northwood is legally operated by Greene County General Hospital, and administered by Michael Meadows.
Is Serenity Spring Senior Living at Northwood in a walkable area?
Serenity Spring Senior Living at Northwood has a walk score of 61. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Serenity Spring Senior Living at Northwood?
According to IN state health department records, Serenity Spring Senior Living at Northwood's license number is 25-000180-1.
When does Serenity Spring Senior Living at Northwood's license expire?
According to IN state health department records, Serenity Spring Senior Living at Northwood's license expires on October 31, 2026.
What is the occupancy rate at Serenity Spring Senior Living at Northwood?
Serenity Spring Senior Living at Northwood's occupancy is 54.8%.
How long has Serenity Spring Senior Living at Northwood been in business?
Serenity Spring Senior Living at Northwood has been operating for approximately 2 years, based on available licensing and registration records.
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
94
91 employees · 3 contractors · 34 on an average day 
100% corrected 
