5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Oakbridge Terrace at Country House is a 40-bed non-profit skilled nursing and rehabilitation facility accepting Medicare and private pay in Wilmington, Delaware, located on the Country House campus at 4830 Kennett Pike in New Castle County. Skilled nursing, memory care, rehabilitation, respite care, and assisted living are offered within a full-continuum facility.
All four CMS sub-ratings sit above Delaware’s average, producing a 5-star overall rating 52.9 percent above state benchmark. The health inspection sub-rating of 85.9 percent above Delaware’s average is the one strongest signal in the profile, reflecting a consistently clean compliance record across the four inspections on file. Nurse hours of 4h 45m per resident day rank 7th among 38 Delaware SNFs on a case-mix adjusted basis. Quality Measures run 18.2 percent above state average. Inspection reports on file cover April 2022, February 2024, and February 2025; detailed findings from such surveys weren’t rendered in the page, but the health inspection sub-rating and having no enforcement actions confirm a record without serious compliance findings.
Amenities are a fitness center, pool, dining and social areas, walking paths, and outdoor spaces, which reflect the broader Country House community setting.
For older adults in Wilmington and northern Delaware who need skilled nursing, post-acute rehabilitation, or memory care within a full-continuum campus, the facility suits well, as it has above-average staffing and a strong compliance profile in a small state with limited SNF options.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 7th out of 38 homes in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 36m per day | ▲ 59% State avg: 1h 0m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 35m per day | ▼ 43% State avg: 1h 2m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 32m per day | ■ Avg State avg: 2h 29m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 26m per day | ▲ 5% State avg: 4h 14m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 54m per day | ▲ 359% State avg: 12m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 16m per day | ▲ 82% State avg: 42m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Oakbridge Terrace at Country House is administered by Jennifer Greenwalt.
Key information about the people who lead and staff this community.
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 64 | This facility has 89% fewer total deficiencies than a typical Delaware nursing home (7 vs. DE avg 64).↓ 89% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.3 | 7.1 | This facility has 68% fewer deficiencies per inspection than a typical Delaware nursing home (2.3 vs. DE avg 7.1).↓ 68% better |
Inspections
| This Facility | DE Average | vs. DE Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 3 | 9 | This facility has had 67% fewer total inspections than the Delaware average (3 vs. DE avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
Delaware average 4.4
Last Health inspection on Feb 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 6 citations resulted from standard inspections; and 1 of 6 came from combined inspections (standard and complaint).
100% better than Delaware averageDelaware average: 0.9
100% better than Delaware averageDelaware average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
70% more staff per resident than Delaware average
76% worse than Delaware average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.4 hoursAssists with medical care and medications.
All 6 LPN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.5 hoursHelps with daily care and mobility.
All 37 CNA Staff are full-time employees. No contractors work on this role.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
19 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 37 | 0 | 37 | 1,456 | 92 | 100% | 1.5 |
| Physical Therapy Assistant | 3 | 0 | 3 | 750 | 65 | 71% | 6 |
| Registered Nurse | 19 | 0 | 19 | 705 | 92 | 100% | 1.4 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 516 | 66 | 72% | 3.2 |
| Licensed Practical Nurse | 6 | 0 | 6 | 338 | 92 | 100% | 1.5 |
| Qualified Social Worker | 2 | 0 | 2 | 169 | 64 | 70% | 1.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 129 | 62 | 67% | 1.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 108 | 66 | 72% | 1.5 |
| Dietitian | 1 | 0 | 1 | 92 | 59 | 64% | 1.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 91 | 60 | 65% | 1.5 |
| Nurse Practitioner | 1 | 0 | 1 | 83 | 55 | 60% | 1.5 |
| Administrator | 1 | 0 | 1 | 81 | 52 | 57% | 1.6 |
| Speech Language Pathologist | 1 | 0 | 1 | 47 | 20 | 22% | 2.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 29 | 17 | 18% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 4 | 4% | 3.8 |
| Medical Director | 1 | 1 | 2 | 4 | 20 | 22% | 0.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 2 | 1 | 1% | 2.1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
21% better than Delaware averageDelaware average: 82.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Delaware averageDelaware average: 0.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
20% better than Delaware averageDelaware average: 83.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
37% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
31Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Oakbridge Terrace at Country House from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #13 / 35Payroll — State benchmarkedThis home is ranked 13th out of 35 homes in Delaware for payroll. Shows total annual staff payroll benchmarked to the Delaware average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #33 / 35Payroll % — State benchmarkedThis home is ranked 33rd out of 35 homes in Delaware for payroll %. Shows payroll as a percentage of revenue versus the Delaware average. Well-run Delaware facilities typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 7 - 8 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.3 miles from city center
Estimated distance in miles from Wilmington's city center to Oakbridge Terrace at Country House's address, calculated via Google Maps.
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The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
| Cardia Healthcare Silverside | NH HOS MC PC SNF | Wilmington | 128
Facility
128
DE AVG
101
Rank
#21 / 71 |
86.7%
Facility
86.7%
DE AVG
81.6
Rank
#19 / 34 | +6% | 4.55
Facility
4.55
DE AVG
4.66
Rank
#11 / 38 | -32% | -2% | $10.6k
Facility
$10.6k
DE AVG
$96.1k
Rank
#13 / 39 | 22
Facility
22
DE AVG
38.9
Rank
#10 / 37 | 5.5
Facility
5.5
DE AVG
8.7
Rank
#7 / 37 | 1 | 111 | - |
29
Facility
29
DE AVG
40
Rank
#71 / 108 | - | $20.1MFiscal year ending 12/2023
Facility
$20.1MFiscal year ending 12/2023
DE AVG
$19.5M
Rank
#8 / 35 | $9.1MFiscal year ending 12/2023
Facility
$9.1MFiscal year ending 12/2023
DE AVG
$6.3M
Rank
#10 / 35 | 45.1%Fiscal year ending 12/2023
Facility
45.1%Fiscal year ending 12/2023
DE AVG
35.2%
Rank
#23 / 35 | 85056 | ||||
| Oakbridge Terrace at Country House | NH AL MC RC SNF | Wilmington | 40
Facility
40
DE AVG
101
Rank
#66 / 71 | - | - | 4.74
Facility
4.74
DE AVG
4.66
Rank
#7 / 38 | +75% | +2% | $0
Facility
$0
DE AVG
$96.1k
Rank
#1 / 39 | 6
Facility
6
DE AVG
38.9
Rank
#2 / 37 | 2.0
Facility
2.0
DE AVG
8.7
Rank
#1 / 37 | - | 6 | - |
3
Facility
3
DE AVG
40
Rank
#100 / 108 | - | $22.2MFiscal year ending 12/2023
Facility
$22.2MFiscal year ending 12/2023
DE AVG
$19.5M
Rank
#4 / 35 | $9.2MFiscal year ending 12/2023
Facility
$9.2MFiscal year ending 12/2023
DE AVG
$6.3M
Rank
#13 / 35 | 41.4%Fiscal year ending 12/2023
Facility
41.4%Fiscal year ending 12/2023
DE AVG
35.2%
Rank
#33 / 35 | 85003 | ||||
| Kentmere Rehabilitation and Healthcare Center | NH AL MC RESC SNF | Wilmington (Highlands) | 104
Facility
104
DE AVG
101
Rank
#32 / 71 |
90.4%
Facility
90.4%
DE AVG
81.6
Rank
#14 / 34 | +11% | 4.28
Facility
4.28
DE AVG
4.66
Rank
#16 / 38 | +9% | -8% | $8.3k
Facility
$8.3k
DE AVG
$96.1k
Rank
#12 / 39 | 40
Facility
40
DE AVG
38.9
Rank
#21 / 37 | 13.3
Facility
13.3
DE AVG
8.7
Rank
#30 / 37 | 1 | 94 | - |
76
Facility
76
DE AVG
40
Rank
#13 / 108 | Kentmere Rehabilitation And Healthcare Center Inc | $12.1MFiscal year ending 06/2024
Facility
$12.1MFiscal year ending 06/2024
DE AVG
$19.5M
Rank
#14 / 35 | $7.0MFiscal year ending 06/2024
Facility
$7.0MFiscal year ending 06/2024
DE AVG
$6.3M
Rank
#27 / 35 | 57.9%Fiscal year ending 06/2024
Facility
57.9%Fiscal year ending 06/2024
DE AVG
35.2%
Rank
#28 / 35 | 85001 | ||||
| Cadia Rehabilitation Pike Creek | NH HOS PC SNF | Wilmington | 177
Facility
177
DE AVG
101
Rank
#3 / 71 |
78.5%
Facility
78.5%
DE AVG
81.6
Rank
#26 / 34 | -4% | 3.02
Facility
3.02
DE AVG
4.66
Rank
#38 / 38 | -26% | -35% | $78.4k
Facility
$78.4k
DE AVG
$96.1k
Rank
#31 / 39 | 53
Facility
53
DE AVG
38.9
Rank
#27 / 37 | 8.8
Facility
8.8
DE AVG
8.7
Rank
#18 / 37 | 6 | 139 | - |
49
Facility
49
DE AVG
40
Rank
#37 / 108 | - | $30.7MFiscal year ending 12/2023
Facility
$30.7MFiscal year ending 12/2023
DE AVG
$19.5M
Rank
#3 / 35 | $14.1MFiscal year ending 12/2023
Facility
$14.1MFiscal year ending 12/2023
DE AVG
$6.3M
Rank
#1 / 35 | 46.1%Fiscal year ending 12/2023
Facility
46.1%Fiscal year ending 12/2023
DE AVG
35.2%
Rank
#20 / 35 | 85054 | ||||
| Shipley Living | NH AL IL RC SNF | Wilmington | 17
Facility
17
DE AVG
101
Rank
#70 / 71 | - | - | 4.07
Facility
4.07
DE AVG
4.66
Rank
#24 / 38 | -11% | -13% | $32.4k
Facility
$32.4k
DE AVG
$96.1k
Rank
#23 / 39 | 60
Facility
60
DE AVG
38.9
Rank
#30 / 37 | 10.0
Facility
10.0
DE AVG
8.7
Rank
#23 / 37 | 2 | 62 | - |
13
Facility
13
DE AVG
40
Rank
#89 / 108 | Timothy Ballas | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
DE AVG
$19.5M
Rank
#32 / 35 | $5.4MFiscal year ending 12/2023
Facility
$5.4MFiscal year ending 12/2023
DE AVG
$6.3M
Rank
#26 / 35 | 56.7%Fiscal year ending 12/2023
Facility
56.7%Fiscal year ending 12/2023
DE AVG
35.2%
Rank
#8 / 35 | 85031 |
Oakbridge Terrace at Country House is located in Wilmington, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Jamie Jones is the Director of Nursing at Oakbridge Terrace at Country House.
Oakbridge Terrace at Country House has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to DE state health department records, Oakbridge Terrace at Country House's license number is 1524.
Oakbridge Terrace at Country House's occupancy is 68.5%.
No, Oakbridge Terrace at Country House has a no-pet policy.
The team at Oakbridge Terrace at Country House can be reached at jennifer.greenwalt@actslife.org.
Oakbridge Terrace at Country House is registered as a non-profit in DE.
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