1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Barry Port owns Southland Living, a 75-bed nursing home that has operated under administrator Victoria Tran on Studebaker Road in Norwalk, California, for 10 years. Southland Management LLC manages the property, which runs at a 94 percent occupancy rate. Stays average just 66 days, indicating that the daily operational focus leans heavily toward short-term post-hospital therapy and recovery rather than long-term stays. To handle treatment and room costs, the business coordinates payments through private funds, traditional Medicare, and state Medicaid.
Residents receive an average of 4 hours and 42 minutes of direct care every day from the on-site clinical team. This hands-on time splits into 3 hours and 13 minutes from nurse aides, 1 hour and 15 minutes from licensed practical nurses, and 29 minutes from registered nurses who guide the physical rehabilitation routines.
Outside the building, the neighborhood has a walk score of 86 out of 100, letting visiting families walk to nearby amenities without relying on a vehicle. Government health inspectors evaluate the facility through routine licensing checks to ensure clinical records match local health codes.
Prospective representatives can check on open beds by calling the front office, where they can also request info on intake guidelines or pick a day to look around the rehabilitation areas.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs California averages
Total nursing care
This home is ranked 151st out of 288 homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 58m
6% below state avg
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
4 of 6 metrics below state avg
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Southland Living is legally operated by Southland Management LLC, and administered by Victoria Tran.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 12 | This facility has 42% fewer total citations than a typical California nursing home (7 vs. CA avg 12).↓ 42% better |
|
Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California nursing home (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 6 | 4 | This facility has 50% more moderate citations (type b) than a typical California nursing home (6 vs. CA avg 4).↑ 50% worse |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 4 | This facility has 95% fewer citations per inspection than a typical California nursing home (0.2 vs. CA avg 4).↓ 95% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
| 33 | 16 | This facility has had 106% more total inspections than the California average (33 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 106% more |
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Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 25 | 13 | This facility has had 92% more complaint visits than the California average (25 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 92% more Rank #1201 / 1387 Complaint visits — State benchmarked This home is ranked 1201st out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has had 57% fewer other visits than the California average (3 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 29 | 14 | This facility has 107% more total complaints than a typical California nursing home (29 vs. CA avg 14).↑ 107% worse |
|
Complaints per year
Average complaints per year since 2021.
| 5.8 | 2.8 | This facility has 107% more complaints per year than a typical California nursing home (5.8 vs. CA avg 2.8).↑ 107% worse |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
State average 12.5
Last Health inspection on Jul 2025
State average 50.2
State average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
50 of 80 citations resulted from standard inspections; 20 of 80 resulted from complaint investigations; and 10 of 80 came from combined inspections (standard and complaint).
100% better than State averageState average: 0.4
200% worse than State averageState average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
16 total: 15 full-time employees and 1 contractor.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursAssists with medical care and medications.
All 38 LPN Staff are full-time employees. No contractors work on this role.
38
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursHelps with daily care and mobility.
91 total: 86 full-time employees and 5 contractors.
91
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
796 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 86 | 5 | 91 | 27,515 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 38 | 0 | 38 | 12,831 | 92 | 100% | 7.6 |
| Nurse Aide in Training | 21 | 0 | 21 | 6,475 | 92 | 100% | 7.1 |
| Registered Nurse | 15 | 1 | 16 | 3,899 | 92 | 100% | 8 |
| Physical Therapy Aide | 8 | 0 | 8 | 2,220 | 91 | 99% | 7.2 |
| Dental Services Staff | 5 | 0 | 5 | 2,149 | 66 | 72% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,758 | 92 | 100% | 7.3 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,754 | 77 | 84% | 7.7 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,629 | 88 | 96% | 7.2 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,556 | 76 | 83% | 7.2 |
| Qualified Social Worker | 2 | 0 | 2 | 633 | 64 | 70% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 594 | 66 | 72% | 9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 567 | 63 | 68% | 9 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 60 | 65% | 8.1 |
| Respiratory Therapist | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 468 | 58 | 63% | 8.1 |
| RN Director of Nursing | 2 | 0 | 2 | 307 | 47 | 51% | 6.5 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
30% lower than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.2
53% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.8
31% better than California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
36% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
5.2%
56% better than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.1%
In line with California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
3.4%
31% better than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.3%
73% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
5.2%
22% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
6.2%
39% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
In line with California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.25
In line with California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.32
17% better than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
59% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
In line with California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.4%
18% worse than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.0%
46% better than California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
45.8%
15% worse than California averageCalifornia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.7%
In line with California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
33% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
114Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Southland Living from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #51 / 259Payroll costs — State benchmarkedThis home is ranked 51st out of 259 homes we track in California. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #156 / 259Payroll % of net patient revenue — State benchmarkedThis home is ranked 156th out of 259 homes we track in California. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 19 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Norwalk's city center to Southland Living's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Vi at Palo Alto | NH AL IL MC SNF | Palo Alto | 876
Facility
876
CA AVG
103
Rank
#1 / 1,645 |
73.1%
Facility
73.1%
CA AVG
75.9%
Rank
#852 / 1,452 | -4% | 5.53
Facility
5.53
CA AVG
4.22
Rank
#16 / 288 | +28% | +31% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 18
Facility
18
CA AVG
50.2
Rank
#27 / 290 | 3.0
Facility
3.0
CA AVG
4.6
Rank
#53 / 290 | 1 | 640 | - |
80
Facility
80
CA AVG
58
Rank
#416 / 2,057 | Cary Maslow | $15.0MFiscal year ending 12/2023
Facility
$15.0MFiscal year ending 12/2023
CA AVG
$15.7M
Rank
#116 / 259 | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
CA AVG
$9.0M
Rank
#73 / 259 | 70.6%Fiscal year ending 12/2023
Facility
70.6%Fiscal year ending 12/2023
CA AVG
61.2%
Rank
#32 / 259 | 555835 | ||||
| Baywood Court | NH AL HOS IL SNF | Castro Valley | 72
Facility
72
CA AVG
103
Rank
#976 / 1,645 |
72.2%
Facility
72.2%
CA AVG
75.9%
Rank
#873 / 1,452 | -5% | 5.41
Facility
5.41
CA AVG
4.22
Rank
#21 / 288 | -15% | +28% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 12
Facility
12
CA AVG
50.2
Rank
#8 / 290 | 4.0
Facility
4.0
CA AVG
4.6
Rank
#140 / 290 | - | 52 | A+ |
25
Facility
25
CA AVG
58
Rank
#1,782 / 2,057 | Baywood Court | $10.6MFiscal year ending 06/2024
Facility
$10.6MFiscal year ending 06/2024
CA AVG
$15.7M
Rank
#186 / 259 | $13.2MFiscal year ending 06/2024
Facility
$13.2MFiscal year ending 06/2024
CA AVG
$9.0M
Rank
#36 / 259 | 124.7%Fiscal year ending 06/2024
Facility
124.7%Fiscal year ending 06/2024
CA AVG
61.2%
Rank
#10 / 259 | 555855 | ||||
| Canterbury Woods | NH AL IL SNF | Pacific Grove | 190
Facility
190
CA AVG
103
Rank
#179 / 1,645 |
72.6%
Facility
72.6%
CA AVG
75.9%
Rank
#868 / 1,452 | -4% | 6.10
Facility
6.10
CA AVG
4.22
Rank
#7 / 288 | +10% | +44% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 26
Facility
26
CA AVG
50.2
Rank
#71 / 290 | 8.7
Facility
8.7
CA AVG
4.6
Rank
#281 / 290 | - | 138 | A+ |
81
Facility
81
CA AVG
58
Rank
#383 / 2,057 | Shaida Behnam | $3.2MFiscal year ending 03/2024
Facility
$3.2MFiscal year ending 03/2024
CA AVG
$15.7M
Rank
#258 / 259 | $5.7MFiscal year ending 03/2024
Facility
$5.7MFiscal year ending 03/2024
CA AVG
$9.0M
Rank
#198 / 259 | 176.7%Fiscal year ending 03/2024
Facility
176.7%Fiscal year ending 03/2024
CA AVG
61.2%
Rank
#5 / 259 | 55303 | ||||
| Webster House | NH AL IL SNF | Palo Alto (Crescent Park) | 54
Facility
54
CA AVG
103
Rank
#1,115 / 1,645 |
90.7%
Facility
90.7%
CA AVG
75.9%
Rank
#320 / 1,452 | +20% | 5.52
Facility
5.52
CA AVG
4.22
Rank
#16 / 288 | +21% | +31% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 23
Facility
23
CA AVG
50.2
Rank
#52 / 290 | 5.8
Facility
5.8
CA AVG
4.6
Rank
#238 / 290 | - | 49 | - |
90
Facility
90
CA AVG
58
Rank
#171 / 2,057 | Elvyra Abare | $10.2MFiscal year ending 03/2024
Facility
$10.2MFiscal year ending 03/2024
CA AVG
$15.7M
Rank
#197 / 259 | $7.8MFiscal year ending 03/2024
Facility
$7.8MFiscal year ending 03/2024
CA AVG
$9.0M
Rank
#144 / 259 | 76.2%Fiscal year ending 03/2024
Facility
76.2%Fiscal year ending 03/2024
CA AVG
61.2%
Rank
#22 / 259 | 555156 | ||||
| Southland Living | NH AL MC RC SNF | Norwalk | 75
Facility
75
CA AVG
103
Rank
#951 / 1,645 | - | - | 3.96
Facility
3.96
CA AVG
4.22
Rank
#151 / 288 | -14% | -6% | $38.4k
Facility
$38.4k
CA AVG
$56.5k
Rank
#238 / 293 | 80
Facility
80
CA AVG
50.2
Rank
#249 / 290 | 4.7
Facility
4.7
CA AVG
4.6
Rank
#186 / 290 | 3 | 114 | - |
86
Facility
86
CA AVG
58
Rank
#267 / 2,057 | Barry Port | $23.1MFiscal year ending 12/2023
Facility
$23.1MFiscal year ending 12/2023
CA AVG
$15.7M
Rank
#44 / 259 | $11.9MFiscal year ending 12/2023
Facility
$11.9MFiscal year ending 12/2023
CA AVG
$9.0M
Rank
#51 / 259 | 51.6%Fiscal year ending 12/2023
Facility
51.6%Fiscal year ending 12/2023
CA AVG
61.2%
Rank
#156 / 259 | 555070 |
Southland Living is legally operated by Southland Management LLC, and administered by Victoria Tran.
Southland Living has a walk score of 86. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Southland Living's occupancy is 93.9%.
Southland Living has been operating for approximately 10 years, based on available licensing and registration records.
No, Southland Living has a no-pet policy.
Southland Living is registered as a for-profit in CA.
Victoria Tran is the administrator of Southland Living.
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