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St Croix Health Center
Nursing Home & Assisted Living · Wisconsin, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

St Croix Health Center

Nursing Home & Assisted Living · Wisconsin, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1445 N Fourth St, New Richmond, WI 54017 View map Calculator: See prices in your area
St Croix Health Center accepts Medicare, Medicaid, and private pay.
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St Croix Health Center accepts Medicare, Medicaid, and private pay.

Overview of St Croix Health Center

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St Croix Health Center is a 50-bed county-operated skilled nursing facility in New Richmond, Wisconsin, administered by Sandra Hackenmueller on behalf of the St Croix County Board. The facility provides skilled care with a payer mix heavily oriented toward short-term rehabilitation — Medicare accounts for 53% of admissions, with a typical stay of 27 days, while private pay accounts for an additional 43%. Staffing is a defining strength. Total nurse staffing averages 5 hours and 44 minutes per resident per day, ranking 11th among 172 Wisconsin SNFs and roughly 35% above the state average. CNA staffing is particularly robust at 3 hours and 43 minutes per resident per day — 44% above the Wisconsin mean — while weekend nursing staffing averages 5 hours and 4 minutes, also well above state norms. The facility has incurred no federal penalties in the past three years. The facility’s occupancy rate is 64%, below the Wisconsin average of 70%, suggesting current availability for new admissions. On-site services include a retail pharmacy, a chapel, and the CroixCares Virtual Health Platform, a proprietary telehealth program that connects residents to a broad range of specialty services, including cardiology, nephrology, oncology, and behavioral health. An active resident council and on-site nurse aide training program round out the care infrastructure. St Croix Health Center serves residents seeking short-term post-acute rehabilitation in St. Croix County, particularly those with complex medical needs who benefit from high levels of direct care staffing and access to specialty services through an integrated county health system.

(715) 246-8211
(715) 246-8211
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 33.4% Below WI avg. ▼ 33.4% Below WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 7.2% Above WI avg. ▲ 7.2% Above WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 72.4% Below WI avg. ▼ 72.4% Below WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.6% Below WI avg. ▼ 3.6% Below WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Wisconsin state averages

Total nursing care / resident Info This home is ranked 13th out of 178 homes in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 44m per day
Rank #13 / 178Nurse hours — State benchmarkedThis home is ranked 13th out of 178 homes in Wisconsin. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 178 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Wisconsin avg (4h 17m per day)
vs Wisconsin avg
+34%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +44% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 59m per day ■ Avg State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 36m per day ▼ 5% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 43m per day ▲ 44% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 5h 4m per day ▲ 36% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 50% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 32m per day ▼ 20% State avg: 40m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
94 days
Bed community size
50-bed community Rank #235 / 496Bed count — State benchmarkedThis home is ranked 235th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 71 / 100 Rank #87 / 580Walk Score — State benchmarkedThis home is ranked 87th out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
64%
Rank #306 / 434Occupancy rate — State benchmarkedThis home is ranked 306th out of 434 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Wisconsin average: 70%
Occupied beds
32 / 50
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountySaint Croix
CMS Certification Number525468
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

St Croix Health Center is legally operated by Sandra Hackenmueller.

Owner NameSt Croix County Board
Profit StatusGovernment County

Contact Information

Fax(715) 246-8225

Amenities & Lifestyle

Emergency And Short-Term Parking
Retail Pharmacy
Chapel
Waiting Areas
Patient Privacy And Comfort Amenities
Specific ProgramsAudiology, Behavioral Health, Breast Center, Cardiology, CroixCares Virtual Health Platform, Diabetes Care, Emergency Care, ENT, Eye Care, Imaging & Radiology, Infusion Therapy, Internal Medicine, Laboratory, Nephrology, Oncology, Ophthalmology, Orthopedics, Pain Management, Pharmacy, Podiatry, Pediatrics, Pulmonology, QuickCare, Rheumatology, Sleep Health, Spine Care, Sports Medicine, Surgical Services, Urology, Women's Health

Contact St Croix Health Center

Health Inspection History

Inspections since 2022
Total health inspections 3

Wisconsin average 6

Last Health inspection on Sep 2024

Total health citations
19 Rank #86 / 180Health citations — State benchmarkedThis home is ranked 86th out of 180 homes in Wisconsin. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 27.3

Citations per inspection
6.33 Rank #151 / 180Citations per inspection — State benchmarkedThis home is ranked 151st out of 180 homes in Wisconsin. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 4.19

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 19 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Wisconsin average

Wisconsin average: 0.9

Serious health citations
0
100% better than Wisconsin average

Wisconsin average: 1.2

0 critical citations Wisconsin average: 0.9
0 serious citations Wisconsin average: 1.2
17 moderate citations Wisconsin average: 24.7
2 minor citations Wisconsin average: 0.6
Citations history (last 4 years)
Abuse/Neglect moderate citation Sep 18, 2024
Corrected
Nutrition moderate citation Sep 18, 2024
Corrected
Quality of Care moderate citation Sep 18, 2024
Corrected
Quality of Care moderate citation Sep 18, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 139
Employees 74
Contractors 65
Staff to resident ratio 3.31 : 1
33% more staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 32
Average shift 8 hours
10% better than Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 23,537

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 12 total: 5 full-time employees and 7 contractors. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 18 total: 5 full-time employees and 13 contractors. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 92 total: 57 full-time employees and 35 contractors. 92
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

27.4%

6,453 contractor hours this quarter

Certified Nursing Assistant: 35 Licensed Practical Nurse: 13 Registered Nurse: 7 Speech Language Pathologist: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant57359214,48092100%8.6
Licensed Practical Nurse513182,71092100%8.5
Registered Nurse57121,95492100%8.7
Clinical Nurse Specialist3031,3286672%7.8
Mental Health Service Worker1014966267%8
Dietitian1014827076%6.9
Administrator1014565661%8.1
Nurse Practitioner1014325661%7.7
Physical Therapy Aide0114306470%6.7
Speech Language Pathologist0223866874%4
Qualified Social Worker0221945155%3.7
Occupational Therapy Aide0111082628%4.1
Physical Therapy Assistant022481617%3
Occupational Therapy Assistant0113144%7.6
Respiratory Therapy Technician011378%0.4
92 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 72%
1 Mental Health Service Worker
% of Days 67%
1 Dietitian
% of Days 76%
1 Administrator
% of Days 61%
1 Nurse Practitioner
% of Days 61%
1 Physical Therapy Aide
% of Days 70%
2 Speech Language Pathologist
% of Days 74%
2 Qualified Social Worker
% of Days 55%
1 Occupational Therapy Aide
% of Days 28%
2 Physical Therapy Assistant
% of Days 17%
1 Occupational Therapy Assistant
% of Days 4%
1 Respiratory Therapy Technician
% of Days 8%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.7
8% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.7
7% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Average Wisconsin avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.7%
11% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.6%
27% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
14% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
25% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
In line with Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.2%
32% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.7%
37% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.0%
197% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
31% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Wisconsin average

Wisconsin average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.30
19% better than Wisconsin average

Wisconsin average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.81
28% worse than Wisconsin average

Wisconsin average: 2.19

Short-stay resident measures
Above average Wisconsin avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
11% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
14% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.2%
13% better than Wisconsin average

Wisconsin average: 82.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.4%
34% worse than Wisconsin average

Wisconsin average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.8%
48% better than Wisconsin average

Wisconsin average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.8%
266% worse than Wisconsin average

Wisconsin average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 45.5%
15% worse than Wisconsin average

Wisconsin average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.3%
27% better than Wisconsin average

Wisconsin average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

43% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 42
Medicare
19
45.2% of residents
Medicaid
11
26.2% of residents
Private pay or other
12
28.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Governmental community
Operated by federal authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.8M
Governmental community Operated by federal authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.1M Rank #115 / 183Revenue — State benchmarkedThis home is ranked 115th out of 183 homes in Wisconsin. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.5M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #86 / 183Payroll — State benchmarkedThis home is ranked 86th out of 183 homes in Wisconsin. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.0M 79% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #30 / 183Payroll % — State benchmarkedThis home is ranked 30th out of 183 homes in Wisconsin. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.9M
How we calculate these figures

This home is owned by Fred Johnson

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525468

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 27 days.

Admissions
129 total

Coverage residents most often arrive under.

Medicare 53%
Private pay 43%
Medicaid 5%
Discharges
123 total

Coverage residents most often leave under.

Medicare 45%
Private pay 43%
Medicaid 12%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near St Croix Health Center

Address 251.4 miles from city center Info Estimated distance in miles from New Richmond's city center to St Croix Health Center's address, calculated via Google Maps.

Calculate Travel Distance to St Croix Health Center

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Address

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

St Croix Health Center
NH
AL
New Richmond -
50
Facility 50
WI AVG 61
Rank #235 / 496
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71
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NH
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IL
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100
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1 Bed / 2 Bed
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WI AVG 61
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Studio / 1 Bed / 2 Bed
Milwaukee Catholic Home
NH
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Evergreen Oshkosh
NH
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 -
23
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-
Nursing Home Explorer

Financial Assistance for
Nursing Home in Wisconsin

St Croix Health Center is located in NEW RICHMOND, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about St Croix Health Center

Who is the owner of St Croix Health Center?

The legal owner and operator of St Croix Health Center is St Croix County Board.

Is St Croix Health Center in a walkable area?

St Croix Health Center has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at St Croix Health Center?

St Croix Health Center's occupancy is 64%.

Who is the administrator of St Croix Health Center?

Sandra Hackenmueller is the administrator of St Croix Health Center.

How many beds does St Croix Health Center have?

St Croix Health Center has 50 beds.

What is the address of St Croix Health Center?

St Croix Health Center is located at 1445 N Fourth St, New Richmond, WI 54017.

What is the phone number of St Croix Health Center?

(715) 246-8211 will put you in contact with the team at St Croix Health Center.

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