Occupancy rate
55%
In line with Pennsylvania averageSunrise of Paoli
Memory Care in Exton
Sunrise of Paoli
Memory Care in Exton
Sunrise of Paoli is a senior living community located in the heart of Willistown Township, Pennsylvania, surrounded by nature and helping residents enjoy the local area as well as a robust slate of programs and social events. The community offers room rates starting at $2,827 per month and provides personalized care from a compassionate team in an intimate and warm setting. Residents find serenity in the community courtyard and walking paths, which are surrounded by wooded grounds, and are encouraged to do what they love, whether it’s joining a weekly lunch outing, taking a trip to Valley Forge Casino, or cuddling with the rescue dog, Oreo. Sunrise of Paoli’s most popular activity is SingFit, a stimulating program that incorporates singing and movement for an engaging mind and body workout, and the community offers a Terrace Club neighborhood for residents living with the early stages of memory loss, as well as a Reminiscence Neighborhood for those experiencing more advanced memory loss.
Sunrise of Paoli works closely with residents and families to create personalized plans that meet their needs, wants, and preferences, while offering a wide variety of activities tailored to residents’ interests, such as music, bowling club, volleyball, trivia, and socials. The in-house chef serves up fresh, seasonal meals tailored to residents’ tastes and preferences, and the Reminiscence and Terrace Club neighborhoods provide specialized support for residents navigating life with memory loss at any stage. Nestled in Malvern, PA, a residential neighborhood in Chester County, PA, situated on wooded grounds, Sunrise of Paoli is located in the heart of Willistown Township, just minutes from Route 202 and near various attractions for convenient outings. The community is across the street from Main Line Health: Paoli Hospital and close to several medical facilities and specialists, ensuring comprehensive care for its residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 23 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
Occupancy
In line with Pennsylvania averageOccupied beds
60 / 110
Average residents
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceMarch 9, 2025
ExpirationMarch 9, 2026
CountyChester
License Number143250
Sunrise of Paoli is legally operated by Welltower Opco Group Llc.
Profit StatusPROFIT
Staffing
Key information about the people who lead and staff this community.
ContactMs. Jean Calvarese-Vonoum, Director of Operations
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Sunrise of Paoli
Assisted Living
Memory Care
Type of Rooms Available
1 / 4
Studio
1
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
14 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
7 visits/inspections triggered by complaints
Results
10 with citations
4 without citations
Pennsylvania average: 4 complaint visits
Pennsylvania average: 8 inspections with citations
Show Inspection Reports
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Pennsylvania average: 4 complaints
Latest inspection
Date
February 4, 2025
Follow Up50 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 63 citations
50 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 59 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Waivers: 0
Inspection Report Summary for Sunrise of Paoli
The most recent inspection on February 4, 2025, found two deficiencies related to resident contract signatures and initial resident assessments, with the submitted plan of correction fully implemented. Earlier inspections showed a pattern of deficiencies involving resident care issues such as abuse, neglect, failure to provide assistance with daily living activities, staff training gaps, and safety concerns. A substantiated complaint in October 2024 involved physical abuse by a staff member, who was terminated, and prior reports noted failures in medication training, documentation, and emergency preparedness. Enforcement actions such as staff termination and retraining were noted, but fines or license suspensions were not listed in the available reports. The facility has shown some responsiveness to deficiencies through accepted and implemented plans of correction, though issues have recurred over time without a clear pattern of sustained improvement.
Compare Assisted Living around Exton The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Eagleview Landing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 121 | Yes | 31 | Eagleview Landing Lp | 21 | 10 | 85.7% | 350 | Profit | 97 | 57.9% | Studio / 1 Bed / 2 Bed | - |
| Eagleview Landing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 121 | Yes | 30 | Eagleview Landing Lp | 21 | 10 | 85.7% | 350 | Profit | 97 | - | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Paoli |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Malvern (General Warren Village) | 110 | Yes | 23 | Welltower Opco Group Llc | 14 | 7 | 71.4% | 50 | Profit | - | 54.5% | Studio / 1 Bed / 2 Bed | A+ |
| Exton Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 100 | Yes | 42 | Snh Penn Tenant Llc | 14 | 7 | 85.7% | 77 | Profit | 79 | 59.0% | Studio / 1 Bed / Semi-Private Rooms | - |
| Arbor Terrace Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 99 | Yes | 34 | Csh Exton Lessee Llc | 24 | 7 | 91.7% | 120 | Profit | 111 | 84.8% | Studio / 1 Bed / 2 Bed | - |
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6.6 miles from city center
Estimated distance in miles from Malvern's city center to Sunrise of Paoli's address, calculated via Google Maps.
— 0.54 miles to nearest hospital (Paoli Hospital)
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