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Sunrise of Westtown is a senior living community situated conveniently in West Chester, Pennsylvania, helping residents focus on their wellness and well-being by providing a variety of ways to pursue their interests and spend quality time with friends. The community offers room rates starting at $3,770 per month and balances independence and autonomy with support, services, and life-enriching amenities. Sunrise of Westtown’s experienced team members partner with residents to create customized plans for success that meet their unique needs and preferences, evolving with time. The community’s dining program features exciting cuisine prepared by a team skilled in using fresh, seasonal ingredients, while many of the on-site activities are resident-inspired and designed to help residents find joy in the world around them.
Sunrise of Westtown features meticulously landscaped grounds with walking paths, benches, picnic tables, and family-friendly options, along with a holistic approach to programming that addresses mental, physical, and spiritual health. Designated Care Managers get to know residents on a personal level, providing highly individualized care, while the dining program offers three nutritious, home-cooked meals per day, prepared by an experienced chef and served restaurant-style. The community also provides on-site home care, physical therapy, and occupational therapy services, making it convenient for residents to keep appointments. Conveniently located in West Chester, PA, just off US-202 in historic Chester County, 33 miles west of Philadelphia, Sunrise of Westtown is close to fine dining, boutique-style shopping, cultural events, local attractions, and Chester County Hospital.
Lower than the Pennsylvania average: 78.7%Sunrise of Westtown is legally operated by Al One Pa Investments Opco Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.
Well below the Pennsylvania average for assisted living residences.
Pennsylvania assisted living residences benchmark: C+ 77/100
Inspection score: 58 out of 100. Letter grade F. Well below the Pennsylvania average for assisted living residences.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 74 | 63 | This facility has 17% more total citations than a typical Pennsylvania assisted living residence (74 vs. PA avg 63).↑ 17% worse |
|
Citations per year
Average citations per year since 2021.
| 14.8 | 12.6 | This facility has 17% more citations per year than a typical Pennsylvania assisted living residence (14.8 vs. PA avg 12.6).↑ 17% worse |
|
Citations per inspection
Average citations per inspection.
| 4.1 | 5.7 | This facility has 28% fewer citations per inspection than a typical Pennsylvania assisted living residence (4.1 vs. PA avg 5.7).↓ 28% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 11 | This facility has 64% more total inspections than a typical Pennsylvania assisted living residence (18 vs. PA avg 11).↑ 64% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 15 | 8 | This facility has 88% more inspections with citations than a typical Pennsylvania assisted living residence (15 vs. PA avg 8).↑ 88% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 83% | 73% | This facility has 10 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (83% vs. PA avg 73%).↑ 10% worse |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 8 | 4 | This facility has 100% more total complaints than a typical Pennsylvania assisted living residence (8 vs. PA avg 4).↑ 100% worse |
|
Complaints per year
Average complaints per year since 2021.
| 1.6 | 0.8 | This facility has 100% more complaints per year than a typical Pennsylvania assisted living residence (1.6 vs. PA avg 0.8).↑ 100% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 20, 2025, found multiple deficiencies related to staff training, orientation, record-keeping, and a financial abuse incident involving a resident’s credit card. Earlier inspections showed a pattern of issues including resident-to-resident abuse, medication administration errors, incomplete medical evaluations, and staffing shortfalls. Complaint investigations were generally unsubstantiated except for a few substantiated cases involving resident abuse and neglect, which led to corrective actions such as staff terminations and resident discharges. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with staff training and resident safety, with some corrective plans accepted and implemented but recurring deficiencies noted over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
6.2 miles from city center
Estimated distance in miles from West Chester's city center to Sunrise of Westtown's address, calculated via Google Maps.
— 6.18 miles to nearest hospital (Bryn Mawr Rehab Hospital)
Add your location
Sunrise of Westtown is located in West Chester, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Merrill Gardens at Glen Mills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Glen Mills | 120 | Yes | 31 | Bh Glen Mills Management Pa LLC | 15 | 5
Facility
5
PA AVG
3.3
Rank
#347 / 481 | 86.7%
Facility
86.7%
PA AVG
64.7%
Rank
#432 / 481 | 125
Facility
125
PA AVG
62.2
Rank
#422 / 481 | 8.3
Facility
8.3
PA AVG
4.9
Rank
#411 / 481 | Profit | 127
Facility
127
PA AVG
76.7
Rank
#38 / 361 | 1.98 |
53.3%
Facility
53.3%
PA AVG
67.8%
Rank
#395 / 495 | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Granite Run |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Media | 115 | Yes | 42 | Szr Granite Run Al Opco LLC | 15 | 9
Facility
9
PA AVG
3.3
Rank
#447 / 481 | 66.7%
Facility
66.7%
PA AVG
64.7%
Rank
#222 / 481 | 82
Facility
82
PA AVG
62.2
Rank
#384 / 481 | 5.5
Facility
5.5
PA AVG
4.9
Rank
#346 / 481 | Profit | 151
Facility
151
PA AVG
76.7
Rank
#16 / 361 | 1.72 |
76.5%
Facility
76.5%
PA AVG
67.8%
Rank
#179 / 495 | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Westtown |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Chester (Yearsleys Hill) | 110 | Yes | 25 | Al One Pa Investments Opco LLC | 18 | 8
Facility
8
PA AVG
3.3
Rank
#429 / 481 | 83.3%
Facility
83.3%
PA AVG
64.7%
Rank
#394 / 481 | 74
Facility
74
PA AVG
62.2
Rank
#364 / 481 | 4.1
Facility
4.1
PA AVG
4.9
Rank
#258 / 481 | Profit | 116
Facility
116
PA AVG
76.7
Rank
#53 / 361 | 1.59 |
66.4%
Facility
66.4%
PA AVG
67.8%
Rank
#284 / 495 | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Newtown Square |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newtown Square | 104 | Yes | 14 | Welltower Opco Group LLC | 8 | 3
Facility
3
PA AVG
3.3
Rank
#246 / 481 | 87.5%
Facility
87.5%
PA AVG
64.7%
Rank
#437 / 481 | 48
Facility
48
PA AVG
62.2
Rank
#288 / 481 | 6.0
Facility
6.0
PA AVG
4.9
Rank
#369 / 481 | Profit | - | - |
63.5%
Facility
63.5%
PA AVG
67.8%
Rank
#305 / 495 | Studio / 1 Bed / 2 Bed | A+ |
| Glen Mills Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Mills | 100 | No | 28 | Snh Penn Tenant LLC | 18 | 7
Facility
7
PA AVG
3.3
Rank
#404 / 481 | 83.3%
Facility
83.3%
PA AVG
64.7%
Rank
#394 / 481 | 167
Facility
167
PA AVG
62.2
Rank
#443 / 481 | 9.3
Facility
9.3
PA AVG
4.9
Rank
#427 / 481 | Profit | 67
Facility
67
PA AVG
76.7
Rank
#192 / 361 | 1.37 |
49.0%
Facility
49.0%
PA AVG
67.8%
Rank
#421 / 495 | Studio / 1 Bed / 2 Bed | - |
Sunrise of Westtown is in the Yearsleys Hill neighborhood of West Chester.
The legal owner and operator of Sunrise of Westtown is Al One Pa Investments Opco Llc.
Sunrise of Westtown has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, Sunrise of Westtown's license number is 144940.
According to PA state health department records, Sunrise of Westtown's license expires on January 1, 2027.
Sunrise of Westtown's occupancy is 66%.
Sunrise of Westtown has 110 beds.
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