Nursing Home

The Center at Val Vista

Nursing Home

The Center at Val Vista

3744 S Rome St, Gilbert, AZ 85297 View map
Overview of The Center at Val Vista

The Center at Val Vista places importance on enriching and empowering the lives of its seniors. With an emphasis on skilled nursing and rehabilitation, management and staff offer its best-in-class service when attending to any need a resident may have. The home helps residents thrive to reach their fullest potential and cultivate holistic wellness. The Center guarantees unparalleled, luxurious care in a hotel-like community. 

All residents receive essential services such as concierge, scheduled transportation, housekeeping, and linen services, housekeeping. One of its specialties is rehabilitation services, focusing on occupational, speech, and physical; nursing services, focusing on post-hospital care and blood withdrawals; and medical services, with personalized care programs and routine check-ups– among many others. 

(480) 224-9500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Arizona average: 3.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Arizona average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Arizona average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arizona average: 4.6/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 39m per day

This home provides 13% less nursing time per resident than the Arizona average.

Arizona average: 4h 11m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 42m per day 43m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 15m per day 2h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 12m per day 3h 38m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 8m per day 6m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 34m per day 31m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 96

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 71.5%
Residents per day (avg) 59
Occupancy rate
71.5%
Residents per day (avg)
59

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

85% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

10% of new residents, often for short stays.

Typical stay 12 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$24.8M
Profit
$4.7M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$24,822,660.00
Profit
$4,722,749.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.4M
25.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.7M
Total costs $20.1M
Bed community size
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
9 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License details

Facility type
Nursing Care Institution
Status Active
Issuance July 11, 2016
Expiration September 30, 2026

Additional licensing details

License number: NCI-4211
CMS Certification Number: 35291
Qualification: Health Care

Ownership & operating entity

The Center at Val Vista is legally operated by The Center At Val Vista, LLC, and administrated by JASON GERODIAS.

Types of Care at The Center at Val Vista

Skilled Nursing
Contact The Center at Val Vista

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

8 visits/inspections

6 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:May 29, 2025
Type:Complaint
Results:No deficiencies

6 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

6 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for The Center at Val Vista

The most recent inspection on May 29-30, 2025, was a complaint investigation in which no deficiencies were cited. Earlier inspections showed a mix of findings, including deficiencies related to fire safety equipment, gas equipment storage, egress door locking mechanisms, and issues involving safe environment, accident prevention, and care plan compliance. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Most complaint investigations were unsubstantiated, with no deficiencies found. The facility’s record shows improvement in recent months, with the latest inspections free of cited issues.

Health Inspection History

Inspections
Total health inspections 3

Arizona average 6.3


Last Health inspection on May 2025

Total health citations 6
Citations per inspection
2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

6 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Resident Rights moderate citation May 02, 2025
Corrected

Quality of Care moderate citation Dec 29, 2023
Corrected

Resident Rights moderate citation Dec 29, 2023
Corrected

Infection Control moderate citation Jun 23, 2021
Corrected

Compare Nursing Homes around Gilbert

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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The Center at Val Vista
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SNF

Nursing Homes 24/7 care needed

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Santé of Scottsdale
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Places of interest near The Center at Val Vista

Address 7.8 miles from city center — 0.39 miles to nearest hospital (Dignity Health Mercy Gilbert Medical Center)

Address 3744 S Rome St, Gilbert, AZ 85297

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

186
Total Staff
90
Employees
96
Contractors
34,033
Total Hours (Quarter)
43
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse710.9 Yes
Licensed Practical Nurse479.5 Yes
Certified Nursing Assistant949.1 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
152 staff
9.3hs shift avg
Physicians & Practitioners
4 staff
8.2hs shift avg
Therapy Services
24 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.8hs shift avg
Dietary Services
3 staff
7.8hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
12.2%
of total hours from contractors
4,144 contractor hours this quarter
Licensed Practical Nurse: 26 Certified Nursing Assistant: 69 Registered Nurse: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant25699411,71791100%9.1
Licensed Practical Nurse2126478,99291100%9.5
Registered Nurse6172,21391100%10.9
Speech Language Pathologist9091,8988492%7.2
RN Director of Nursing4041,4247380%7.7
Physical Therapy Assistant4041,4148088%7.2
Physical Therapy Aide7071,4127582%7.2
Clinical Nurse Specialist3031,0396571%8.2
Other Dietary Services Staff3039878492%7.8
Qualified Social Worker2027546571%6.8
Respiratory Therapy Technician3036397684%6.9
Administrator1015206571%8
Occupational Therapy Aide1015206571%8
Nurse Practitioner1015046369%8

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
63 residents
Residents by payment source
Medicare
61 residents (96.8%)
Private pay or other
2 residents (3.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Significantly above average Arizona avg: 4.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
8% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.6%
In line with Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.1%
10% better than Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.5%
39% better than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.3%
60% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 56.2%
5% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 72.7%
44% better than Arizona average

Arizona average: 50.6%

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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