Arizona average 6.3
Last Health inspection on Jul 2025

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The Citadel Senior Living Community in Mesa, Arizona offers senior living near me with a warm and supportive environment where they can thrive. With no buy-in fees and convenient month-to-month leases, The Citadel provides flexibility and peace of mind.
The Citadel offers both independent living and assisted living options. Independent living residents enjoy the freedom of their own apartment without the worry of maintenance or chores. Housekeeping, meal service, and transportation are available for those who desire them. For those who need a helping hand with daily activities, The Citadel’s Assisted Living program provides personalized care plans. A dedicated staff is available 24/7 to ensure residents’ safety and well-being. The Citadel prioritizes resident wellness and offers a variety of amenities to keep residents active and engaged. Take a dip in the heated pool, relax in the jacuzzi, or challenge friends to a game of billiards. A fitness room, library, and beauty salon are also available for resident use.
The Citadel understands the importance of social connection. A full calendar of activities offers something for everyone, from ice cream socials and arts and crafts classes to lectures and live entertainment. Regular outings and excursions provide opportunities to explore the Mesa area.
The Citadel Senior Living Community is administrated by Karina Villacorta.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
| 5 | 9 | This facility has 44% fewer total deficiencies than a typical Arizona nursing home (5 vs. AZ avg 9).↓ 44% better |
|
Deficiencies per year
| 1.7 | 3 | This facility has 43% fewer deficiencies per year than a typical Arizona nursing home (1.7 vs. AZ avg 3).↓ 43% better |
|
Deficiencies per inspection
| 0.2 | 1.8 | This facility has 89% fewer deficiencies per inspection than a typical Arizona nursing home (0.2 vs. AZ avg 1.8).↓ 89% better |
|
Enforcement actions
| 7 | 1 | This facility has 600% more enforcement actions than a typical Arizona nursing home (7 vs. AZ avg 1).↑ 600% worse |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
| 30 | 5 | This facility has 500% more total inspections than a typical Arizona nursing home (30 vs. AZ avg 5).↑ 500% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
| 18 | 6 | This facility has 200% more total complaints than a typical Arizona nursing home (18 vs. AZ avg 6).↑ 200% worse |
|
Complaints per year
| 6 | 2 | This facility has 200% more complaints per year than a typical Arizona nursing home (6 vs. AZ avg 2).↑ 200% worse |
The most recent inspection on October 24, 2025, included deficiencies that resulted in a $1,250 fine, which has been paid. Earlier inspections showed a pattern of enforcement actions with fines ranging from $250 to $5,250 and multiple documented violations, particularly related to staffing ratios, personnel audits, quality assurance programs, and record-keeping issues such as incomplete medical and personnel documentation. Complaint investigations in 2023 led to numerous citations and a settlement agreement addressing these concerns. No license suspensions or immediate jeopardy findings were listed in the available reports. The facility’s inspection history indicates ongoing challenges with compliance, though fines have been resolved through payment and corrective actions.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArizona average 6.3
Last Health inspection on Jul 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 59 citations resulted from standard inspections; 20 of 59 resulted from complaint investigations; and 1 of 59 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
855 contractor hours this quarter
| Certified Nursing Assistant | 25 | 8 | 33 | 12,763 | 92 | 100% | 10.5 |
| Licensed Practical Nurse | 10 | 10 | 20 | 4,840 | 92 | 100% | 10.8 |
| Registered Nurse | 10 | 0 | 10 | 4,095 | 92 | 100% | 10.2 |
| Dental Services Staff | 10 | 0 | 10 | 3,458 | 92 | 100% | 7.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 973 | 92 | 100% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 849 | 91 | 99% | 7.6 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 527 | 65 | 71% | 8.1 |
| Physical Therapy Aide | 2 | 0 | 2 | 493 | 61 | 66% | 5.5 |
| Qualified Social Worker | 1 | 0 | 1 | 298 | 40 | 43% | 7.5 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 284 | 64 | 70% | 3.6 |
| Physical Therapy Assistant | 1 | 0 | 1 | 107 | 53 | 58% | 2 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 32 | 4 | 4% | 8 |
| Dietitian | 1 | 0 | 1 | 24 | 3 | 3% | 8 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 12, 2025 · $10K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
34% of new residents, usually for short-term rehab.
66% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for The Citadel Senior Living Community based on CMS SNF Cost Reports.
Building Type: 3-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
7.4 miles from city center
Estimated distance in miles from Mesa's city center to The Citadel Senior Living Community's address, calculated via Google Maps.
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The Citadel Senior Living Community is located in Mesa, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The legal owner and operator of The Citadel Senior Living Community is Blackbird Senior Living, Inc.
The Citadel Senior Living Community has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to AZ state health department records, The Citadel Senior Living Community's license number is AL12140C.
According to AZ state health department records, The Citadel Senior Living Community's license expires on March 14, 2027.
The Citadel Senior Living Community is registered as a for-profit in AZ.
Karina Villacorta is the administrator of The Citadel Senior Living Community.
The Citadel Senior Living Community has 150 beds.
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