Total health inspections
7
Texas average 7.4
Last Health inspection on Mar 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Concierge
Nursing Home & Hospice Care · Houston, TX
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Concierge
Nursing Home & Hospice Care · Houston, TX
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Concierge accepts Medicare, Medicaid, and private pay.
Overview of The Concierge
The Concierge operates a 114-bed nursing and hospice facility at 2310 Eldridge Parkway South in the Westside of Houston, Harris County, Texas. The community is 19 miles from downtown Houston and sits in a moderately walkable neighborhood (Walk Score: 51). Owned by The Ireland Family Limited Partnership and managed by Freddie Green, the facility’s census is predominantly Medicaid (88.8% of residents), though new admissions run 41% Medicare, 57% private pay, and 1% Medicaid. The average stay is 59 days, reflecting a short-term post-acute care model within a Medicaid-dependent resident base.
The facility’s 1-star CMS overall rating, 66.8% below the state average, reflects critical performance gaps. Health inspection earns 1-star (30.8% below state), staffing is rated 1-star (58.3% below state), and quality measures score 3-star (at state average).
Staffing is structurally misaligned: registered nurses provide 39 minutes per resident daily (50% above state), but certified nursing aides deliver just 11 minutes per day, 91% below the state average of 2 hours 1 minute. Weekend total nursing care plummets to 1h 17m daily, 57% below state.
Inspection records since 2023 document escalating clinical failures. Two immediate jeopardy findings occurred: February 2024 identified improper tracheostomy care and medication administration errors (14% error rate, nearly triple the 5% threshold); November 2023 documented a 12-hour delay in physician notification for a deteriorating resident, resulting in hospitalization with pneumonia, acute kidney failure, and septic shock. December 2025 complaint investigation revealed discharge of a cognitively impaired resident to a homeless shelter and immediate jeopardy pressure ulcer management, with hospital transfer.
Complaint investigations also substantiated incontinent care delays exceeding 10 hours, a resident left alone in an elevator 7-20 minutes, shower failures, and foot care delays.
Federal penalties included $29K in fines and one payment denial.
Pressure ulcers in high-risk residents run 8.9%, 101% worse than state average.
Occupancy at 61.3% is notably low. The facility invests 70.3% of revenue in payroll (among the highest in Texas) and returned to profitability with $397.7K net income in 2023.
The Concierge is structured for short-term post-acute Medicaid care, though immediate jeopardy findings, medication errors, and delayed clinical responses present substantial risk for residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 57m per day | ▲ 121% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ▼ 7% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 24m per day | ▼ 80% State avg: 2h 1m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 1h 43m per day | ▼ 42% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 15m per day | ▲ 275% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 7% State avg: 21m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
61.3%
Rank #183 / 297Occupancy rate — State benchmarkedThis home is ranked 183rd out of 297 homes in Texas. Shows this facility's occupancy rate versus the Texas average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
59 days
Walk Score: 51 / 100 Rank #483 / 1391Walk Score — State benchmarkedThis home is ranked 483rd out of 1391 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Staffing
Key information about the people who lead and staff this community.
ContactComplaint Handler
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2023 · 3 years of data
24 citations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Texas state average
Overall vs. TX average
2 Worse
Metrics worse than Texas average:
• Total citations (300% above)
• Citations per year (300% above) 0 Better No metrics in this bucket.
• Total citations (300% above)
• Citations per year (300% above) 0 Better No metrics in this bucket.
Latest Inspection
December 2, 2025
Complaint Investigation
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 24 | 6 | This facility has 300% more total citations than a typical Texas nursing home (24 vs. TX avg 6).↑ 300% worse |
|
Citations per year
Average citations per year since 2023.
| 8 | 2 | This facility has 300% more citations per year than a typical Texas nursing home (8 vs. TX avg 2).↑ 300% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- December 2, 2025 inspection found immediate jeopardy for pressure ulcer care failures and unsafe discharge to a homeless shelter, resulting in hospital transfer and unmet resident needs.
- November 19, 2025 complaint investigation identified failures to complete and transmit discharge MDS and prevent urinary tract infections, increasing risk but no immediate jeopardy cited.
- March 20, 2025 routine inspection cited seven deficiencies including MDS delays and medication errors, with no immediate jeopardy and no complaints substantiated at that time.
Health Inspection History
Inspections
Total health citations
22
Rank #158 / 292Health citations — State benchmarkedThis home is ranked 158th out of 292 homes in Texas. Shows this facility's total health deficiency citations benchmarked to the Texas State average, with a ranking across all 292 TX facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Texas average 25.9
Citations per inspection
3.14
Rank #130 / 292Citations per inspection — State benchmarkedThis home is ranked 130th out of 292 homes in Texas. Shows average deficiency citations per CMS inspection for this facility versus the Texas mean across 292 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 22 citations resulted from standard inspections; and 7 of 22 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical health citations
4
100% worse than Texas averageTexas average: 2
Serious health citations
0
100% better than Texas averageTexas average: 0.4
Citations history (last 3 years)
Pharmacy moderate citation
Mar 20, 2025
Corrected
Pharmacy moderate citation
Mar 20, 2025
Corrected
Quality of Care moderate citation
Mar 20, 2025
Corrected
Quality of Care moderate citation
Mar 20, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
113
Employees
111
Contractors
2
Staff to resident ratio
1.15 : 1
22% fewer staff per resident than Texas average
Avg staff/day
39
Average shift
7.3 hours
10% worse than Texas average
Total staff hours (quarter)
26,299
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 21 RN Staff are full-time employees. No contractors work on this role.
21
All 21 RN Staff are full-time employees. No contractors work on this role.
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 26 LPN Staff are full-time employees. No contractors work on this role.
26
All 26 LPN Staff are full-time employees. No contractors work on this role.
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 18 CNA Staff are full-time employees. No contractors work on this role.
18
All 18 CNA Staff are full-time employees. No contractors work on this role.
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2.3%
611 contractor hours this quarter
Medical Director: 1
Feeding Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Licensed Practical Nurse | 26 | 0 | 26 | 6,321 | 92 | 100% | 8.6 |
| Registered Nurse | 21 | 0 | 21 | 5,700 | 92 | 100% | 8 |
| Certified Nursing Assistant | 18 | 0 | 18 | 3,318 | 92 | 100% | 6.8 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 2,088 | 91 | 99% | 6.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,951 | 67 | 73% | 8.1 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,143 | 92 | 100% | 5 |
| RN Director of Nursing | 3 | 0 | 3 | 1,076 | 67 | 73% | 7.1 |
| Physical Therapy Assistant | 7 | 0 | 7 | 1,022 | 82 | 89% | 5.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 940 | 64 | 70% | 6.6 |
| Dietitian | 3 | 0 | 3 | 557 | 64 | 70% | 7.8 |
| Administrator | 2 | 0 | 2 | 536 | 66 | 72% | 8 |
| Qualified Social Worker | 4 | 0 | 4 | 527 | 71 | 77% | 6.7 |
| Feeding Assistant | 0 | 1 | 1 | 390 | 52 | 57% | 7.5 |
| Nurse Practitioner | 2 | 0 | 2 | 344 | 43 | 47% | 8 |
| Medical Director | 0 | 1 | 1 | 221 | 26 | 28% | 8.5 |
| Speech Language Pathologist | 2 | 0 | 2 | 133 | 33 | 36% | 3.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 29 | 3 | 3% | 7.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 4 | 2 | 2% | 2 |
26 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
18 Certified Nursing Assistant
% of Days
100%
8 Respiratory Therapy Technician
% of Days
99%
4 Clinical Nurse Specialist
% of Days
73%
5 Physical Therapy Aide
% of Days
100%
3 RN Director of Nursing
% of Days
73%
7 Physical Therapy Assistant
% of Days
89%
3 Mental Health Service Worker
% of Days
70%
3 Dietitian
% of Days
70%
2 Administrator
% of Days
72%
4 Qualified Social Worker
% of Days
77%
1 Feeding Assistant
% of Days
57%
2 Nurse Practitioner
% of Days
47%
1 Medical Director
% of Days
28%
2 Speech Language Pathologist
% of Days
36%
2 Medication Aide/Technician
% of Days
3%
1 Qualified Activities Professional
% of Days
2%
Penalties and fines
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$29K Rank #162 / 294Federal fines — State benchmarkedThis home is ranked 162nd out of 294 homes in Texas. Shows this facility's cumulative CMS federal fine dollars versus the Texas average among facilities with fines, and where it ranks among 294 facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
64% lower than Texas averageTexas average: $80K
Number of fines
2
20% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
354% more payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$29K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 20, 2024
$11K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 20, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 20, 2024
3 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 8, 2023
$18K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.6
24% better than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
42% better than Texas averageTexas average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.8%
Percent of long-stay residents whose need for help with daily activities has increased
4.8%
70% better than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.5%
Percent of long-stay residents whose ability to move independently worsened
14.5%
10% better than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.7%
44% better than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
23% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.9%
Percent of long-stay high risk residents with pressure ulcers
8.9%
101% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
19% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.1%
Percent of long-stay residents who lose too much weight
2.1%
38% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.1%
Percent of long-stay residents who received an antipsychotic medication
5.1%
35% better than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
7% worse than Texas averageTexas average: 97.9%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
10% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
25% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.8%
12% worse than Texas averageTexas average: 88.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.7%
12% better than Texas averageTexas average: 25.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.0%
25% better than Texas averageTexas average: 12.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
45.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
45.3%
16% worse than Texas averageTexas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
59.7%
Rate of successful return to home or community from a skilled nursing facility.
59.7%
18% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
98
Medicare
11
11.2% of residents
Medicaid
87
88.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Concierge based on CMS SNF Cost Reports.
Occupancy Rate
61.3%
↑ 26.1pp vs 2022
Net Income
$397.7K
↑ ~$1.0M vs 2022
Total Payroll
$5.9M
↑ ~$1.3M vs 2022
Profit Margin
4.9%
↑ 14.9pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.3M
Profit
$397.7K
Privately-owned community
Operated by a business corporation.
Home revenue
$8.3M Rank #225 / 297Revenue — State benchmarkedThis home is ranked 225th out of 297 homes in Texas. Shows this facility's annual revenue compared to the Texas average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$397.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #104 / 297Payroll — State benchmarkedThis home is ranked 104th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #104 / 297Payroll — State benchmarkedThis home is ranked 104th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.9M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Freddie Green is the Administrator at The Concierge, known for being informed, engaged, and committed to fostering excellent employee morale. This dedication directly enhances the exceptional care and treatment residents receive. Under Freddie's leadership, the community offers enriching activities and a compassionate nursing team focused on great clinical outcomes.
Places of interest near The Concierge
19.0 miles from city center
Estimated distance in miles from Houston's city center to The Concierge's address, calculated via Google Maps.
— 1.17 miles to nearest hospital (Tyland Family Care)
Calculate Travel Distance to The Concierge
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Financial Assistance for
Nursing Home in Texas
The Concierge is located in Houston, Texas.
Here are the financial assistance programs available to residents in Texas.
Compare Nursing Home around Houston
The information below is reported by the Texas Health and Human Services Commission.
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TX AVG
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TX AVG
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90.3%
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TX AVG
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TX AVG
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TX AVG
3.7
Rank
#268 / 292 | - | 67 |
75
Facility
75
TX AVG
41
Rank
#67 / 1391 | Ahmad El-Saadi | $21.9M
Facility
$21.9M
TX AVG
$8.4M
Rank
#31 / 297 | $5.3M
Facility
$5.3M
TX AVG
$3.5M
Rank
#129 / 297 | 24.4%
Facility
24.4%
TX AVG
47%
Rank
#294 / 297 | 676435 | ||||
| Magnolia Crossing Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Houston | 128
Facility
128
TX AVG
80
Rank
#152 / 988 | - | - | 3.31
Facility
3.31
TX AVG
3.63
Rank
#184 / 289 | -31% | -9% | $0
Facility
$0
TX AVG
$81.8k
Rank
#119 / 294 | 17
Facility
17
TX AVG
25.9
Rank
#89 / 292 | 2.4
Facility
2.4
TX AVG
3.7
Rank
#55 / 292 | - | 108 |
39
Facility
39
TX AVG
41
Rank
#754 / 1391 | Magnolia Crossing Nh LLC | $9.9M
Facility
$9.9M
TX AVG
$8.4M
Rank
#177 / 297 | $6.4M
Facility
$6.4M
TX AVG
$3.5M
Rank
#79 / 297 | 64.6%
Facility
64.6%
TX AVG
47%
Rank
#27 / 297 | 676333 | ||||
| The Heights of North Houston |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Houston (Hollow Tree Lane) | 131
Facility
131
TX AVG
80
Rank
#133 / 988 |
71.1%
Facility
71.1%
TX AVG
63.5%
Rank
#119 / 297 | +12% | 3.32
Facility
3.32
TX AVG
3.63
Rank
#184 / 289 | +22% | -9% | $31.5k
Facility
$31.5k
TX AVG
$81.8k
Rank
#232 / 294 | 29
Facility
29
TX AVG
25.9
Rank
#207 / 292 | 4.8
Facility
4.8
TX AVG
3.7
Rank
#252 / 292 | 3 | 98 |
53
Facility
53
TX AVG
41
Rank
#433 / 1391 | Touchstone Strategies-Nw Houston LLC | $10.8M
Facility
$10.8M
TX AVG
$8.4M
Rank
#151 / 297 | $5.3M
Facility
$5.3M
TX AVG
$3.5M
Rank
#134 / 297 | 48.6%
Facility
48.6%
TX AVG
47%
Rank
#116 / 297 | 676356 | ||||
| The Concierge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Houston (Westside) | 148
Facility
148
TX AVG
80
Rank
#69 / 988 | - | - | - | +143% | - | $216.8k
Facility
$216.8k
TX AVG
$81.8k
Rank
#162 / 294 | 22
Facility
22
TX AVG
25.9
Rank
#158 / 292 | 3.1
Facility
3.1
TX AVG
3.7
Rank
#130 / 292 | 4 | 91 |
51
Facility
51
TX AVG
41
Rank
#483 / 1391 | The Ireland Family Limited Partnership | $8.3M
Facility
$8.3M
TX AVG
$8.4M
Rank
#225 / 297 | $5.9M
Facility
$5.9M
TX AVG
$3.5M
Rank
#104 / 297 | 70.3%
Facility
70.3%
TX AVG
47%
Rank
#16 / 297 | 676066 |
Frequently Asked Questions about The Concierge
What neighborhood is The Concierge in?
The Concierge is in the Westside neighborhood of Houston.
Is The Concierge in a walkable area?
The Concierge has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are there photos of The Concierge?
Yes — there are 5 photos of The Concierge in the photo gallery on this page.
What is the phone number of The Concierge?
(281) 558-3900 will put you in contact with the team at The Concierge.
Is The Concierge Medicare or Medicaid certified?
Yes — The Concierge is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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